Tao Group Hospitality offers competitive benefits for all full-time team members such as:
- Medical, Dental, and Vision Coverage
- 401(k) Retirement Program with Employer Match
- Life and Disability Insurance Plans
- Ancillary Insurance Plans
- Mental Health Support and Services
- Fertility & Family Forming Support and Resources
- Pet Insurance
- Employee Discounts
- Time off and much more!
The Senior Manager, Event Operations provides support to the Event Operations Leadership Team to ensure the department is ran in an efficient and effective manner, with a high focus on delivering gracious hospitality and positive guest experiences. The Senior Manager, Event Operations is a key stakeholder in the Event Operations Team generating increased overall Food & Beverage and other revenue during the event planning stages, through to execution, by upsells to our clients. The Senior Manager Event Operations is responsible for the flawless execution of events to ensure the opportunity is generated for repeat business.
ESSENTIAL FUNCTIONS OF THE POSITION INCLUDE, BUT ARE NOT LIMITED TO:
- Develop creative solutions for client event requests from concept to completion as assigned
- Receive assignment of signed Event Contract from the Senior Director Event Operations and communicates in a timely manor directly with the client advising you are the lead point of contact to develop and finalize all aspects of the event, including venue layout, menu and beverage planning, decor, audio visual, security, entertainment up to final execution
- Gather all pertinent information from client and generate the Special Event Order
- Communicates all details of events to all departments in a professional, thorough, and timely manner using the Special Event Order and internal memos effectively
- Distributes to Venue Operations a minimum of 10 days prior to the event
- Manage a variety of event tasks to include event design/theme, timelines, event production, menu requests, implements logistics, vendor scheduling, dock utilization, décor company support and provides approvals on purchase orders, Special Event Orders, logo usage, event spend, etc.
- Demonstrates outstanding expertise, management and consultation skills when conducting business with clients, vendors, and team members
- Maintaining a thorough understanding of event procedures and the overall operating style of the company
- Supervises Venue Management and Event Staff to ensure proper execution of event with a high level of guest satisfaction
- Provides good example and maintains accountability of day-to-day operations
- Attend site visits, pre-planning meetings, and appropriate venue meetings as necessary to support the guest event experience
- Effectively communicate information through written correspondence and oral communication with the client, hotel / venue contacts and internally
- Appropriately communicates/delegates with Managers and Supervisors to ensure all work is done according to the standards set
- Prepares, executes, and properly closes events and respective venues
- Identify extensions/guest overage opportunities during events to create more revenue
- Maintains healthy relationship with all other departments/operations teams
- Complete knowledge of all Tao Group Hospitality venues, region specific
- Relentless pursuit of health-code-approved work environments
- Ensures guests are being served alcohol per alcohol training and certification standards
- Stay current in design trends, entertainment, production, vendor products, and new industry technologies
- Keep immediate supervisor fully informed of all problems or matters requiring his/her attention
- Maintains clean and organized storage facilities, while keeping accurate inventory counts of all supplies
- Properly complete event logs and all financial paperwork in compliance with accounting guidelines and distributes to internal stakeholders
- Collect final payment due on account 10 days prior to the Event or any other subsequent payments required on account
- Generate final Event Check and held accountable to obtain any balance due on account immediately upon completion of event
- Obtains and reviews Sign in Payroll Sheets for its accuracy
- Approve and Code all Vendor Invoices, Submits to Accounts Payable
- Assist and/ or complete additional tasks as assigned
EDUCATION/WORKING KNOWLEDGE:
- Minimum 1 year experience in high-volume Event Sales in a 4-5 Star Hotel Catering Environment and/or high-volume Nightclub/Restaurant Environment
- Minimum 3 years’ managerial experience in high-volume Event Operations in a 4-5 Star Hotel Catering Environment and/or high-volume Nightclub/Restaurant Environment
- Must have strong leadership skills
- Must be positive/solution oriented
- Ability to prioritize, manage multiple projects and effectively perform within tight time constraints
- Ability to successfully perform in high stress, fast-paced environment
- Must have strong attention to detail and quality of work
- Ability to deliver gracious hospitality, excellent customer service and work with a variety of personalities
- Ability to handle confidential and sensitive information
- Ability to build relationships and work in a team environment
- Proficient in Windows Microsoft Office, POS systems
- 21+ years of age
SKILLS / PHYSICAL DEMANDS / WORK ENVIRONMENT / SCHEDULE
The work environment characteristics and/or physical demands described here are representative of those a Team Member encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions
- Must have strong problem-solving skills
- Excellent written and verbal communication skills required
- Ability to work under pressure and meet deadlines
- Must have good positive energy throughout the day
- Must be able to read the computer monitors and print legibly
- Must be able to sit and/or stand for extended periods of time
- Must be able to move quickly through work and set the pace in the office
- Must be able to push and lift up to 25 lbs.
- Small to Medium office environment
- Office, Casino, Nightclub, Bar, Lounge, and/or Restaurant working environment
- 5-25% Local Travel (United States)
- Work in an environment that is subject to varying levels of noise, crowds, and smoke, the severity of which depends upon the guest volume
- May work extended hours irregular shifts, evening and/or weekend shifts, and holiday work may be required
- Maintain a professional, neat, and well-groomed appearance adhering to Company standards
- Must be effective as part of a team; ability to interact with internal and external customers, managers, and co-workers in a professional, courteous manner
- Ability to maintain a high level of confidentiality
- Ability to handle a fast-paced, busy, and somewhat stressful environment
Tao Group Hospitality
Related jobs:
Job Description
An event production team is seeking a polished and professional Box Seat Concierge to assist at a classical concert in Brooklyn. This guest-facing role involves providing premium service to attendees, including champagne service and coat check assistance, ensuring a high-end experience for guests.
Job Responsibilities
- Provide concierge-level service to guests in box seating areas
- Assist with champagne service and coat check operations
- Maintain a professional, welcoming, and attentive demeanor
- Ensure a smooth and enjoyable experience for event attendees
- Follow event guidelines and coordinate with the event team
Requirements
- Strong customer service and communication skills
- Professional appearance; must wear black-on-black attire
- Polished, friendly, and attentive personality
- Ability to work in a fast-paced, guest-facing environment
- Reliable and punctual for scheduled event shifts
Compensation
- $30 per hour
- Minimum 3-hour shift
- 1099 contractor position with direct deposit
Job Description
A USC student production is seeking dedicated crew members for an upcoming short film shooting on a professional sound stage. This collaborative project offers an opportunity to gain hands-on experience, work alongside fellow filmmakers, and contribute to a creative production environment.
Job Responsibilities
- Assist in various on-set production roles depending on position
- Collaborate with the director and production team to ensure smooth operations
- Support lighting, camera, art direction, and set preparation
- Maintain organization of equipment, props, and set elements
- Contribute to a positive, efficient, and professional set environment
Requirements
- Interest or experience in film production or related fields
- Ability to work collaboratively in a team setting
- Strong communication and problem-solving skills
- Willingness to take direction and adapt on set
- Passion for filmmaking and storytelling
Roles Available
- Grips
- Gaffers
- Assistant Camera (ACs)
- Art Director
- Set Dresser
- Prop Master
- Production Assistants (PAs)
Compensation
- Unpaid
- Meals provided
- Copy and credit included
- Opportunity to network with USC School of Cinematic Arts filmmakers
Casting Wrangler for Film Production
Job Description
A Los Angeles production is seeking a casting wrangler to assist with talent coordination. This role is ideal for individuals with strong communication skills and experience managing talent on set.
Job Responsibilities
- Coordinate and manage talent on set
- Assist with casting logistics
- Communicate with production and talent
- Ensure smooth talent flow during filming
Requirements
- Strong organizational and communication skills
- Experience working with talent preferred
- Ability to multitask in a fast-paced environment
- Based in Los Angeles
Compensation
- $200–$300 per day (approx. 4 hours)
- Valuable on-set coordination experience
Runner for Film Production Crew
Job Description
A Los Angeles production is seeking runners to assist with various on-set needs. This role is ideal for individuals looking to gain hands-on experience in the entertainment industry.
Job Responsibilities
- Run errands across set
- Assist different departments
- Support setup and breakdown
- Maintain efficiency on set
Requirements
- Reliable and punctual
- Strong communication skills
- Ability to multitask
- Must be local to Los Angeles
Compensation
- $100–$200 per day (3 hours)
- Great entry-level opportunity
Production Assistant for Film Crew
Job Description
A Los Angeles production is hiring production assistants to support daily operations on set. This is a great entry-level opportunity for those looking to start a career in film.
Job Responsibilities
- Assist with general production tasks
- Support crew across departments
- Maintain organization on set
- Run errands as needed
Requirements
- Strong work ethic and reliability
- Ability to follow instructions
- Interest in film production
- Must be local to Los Angeles
Compensation
- $100–$200 per day (3 hours)
- Entry-level production opportunity
Props Specialist for Film Production
Job Description
A Los Angeles production is hiring a props specialist to support the art department. This role involves sourcing and managing props for various scenes.
Job Responsibilities
- Source and organize props
- Maintain prop inventory
- Collaborate with art department
- Ensure props match creative vision
Requirements
- Experience with props or set work
- Strong organization skills
- Ability to multitask
- Must be local to Los Angeles
Compensation
- $500–$800 per day
- On-set production experience
Set Designer for Film Production
Job Description
A production team in Los Angeles is seeking a creative set designer to build and style environments for an upcoming shoot. This role is ideal for those with strong visual design skills.
Job Responsibilities
- Design and execute set concepts
- Collaborate with art and creative teams
- Prepare and adjust sets as needed
- Ensure visual consistency
Requirements
- Experience in set design or art direction
- Creative and detail-oriented
- Ability to meet deadlines
- Must be local to Los Angeles
Compensation
- $500–$1,500 per day
- Opportunity to showcase creative work
Gaffer for Film Production
Job Description
A Los Angeles production is looking for a gaffer to support lighting needs on set. This role is ideal for professionals experienced in film lighting setups.
Job Responsibilities
- Set up and manage lighting equipment
- Work with the director of photography
- Maintain lighting consistency
- Follow safety protocols
Requirements
- Experience as a gaffer
- Strong knowledge of lighting systems
- Reliable and team-oriented
- Must be local to Los Angeles
Compensation
- $500–$1,000 per day
- Professional production experience
Assistant Wardrobe Stylist and Props Assistant
Job Description
A Los Angeles production is hiring an assistant wardrobe stylist and props assistant to support the creative team. This role is perfect for individuals with a passion for styling and set preparation.
Job Responsibilities
- Assist with wardrobe styling and prop organization
- Support wardrobe and art departments on set
- Maintain organization of costumes and props
- Follow direction from department leads
Requirements
- Experience in wardrobe or props preferred
- Strong attention to detail
- Ability to work efficiently on set
- Must be local to Los Angeles
Compensation
- $300 per day (3 hours)
- Hands-on production experience
Music Artist with Equipment for Film Production
Job Description
A Los Angeles production is seeking a skilled music artist with their own equipment to support an upcoming shoot. This role is ideal for creative professionals who can bring energy and technical expertise to a fast-paced production environment.
Job Responsibilities
- Provide music or DJ services during filming
- Set up and manage your own equipment
- Collaborate with the production team to match the project’s tone
- Maintain professionalism on set
Requirements
- Experienced music artist with own kit
- Strong understanding of live or on-set audio
- Reliable and professional
- Must be local to Los Angeles
Compensation
- $600–$1,200 per day
- Opportunity to work on a professional production
Gaffer with Grip Truck for Film Production
Job Description
A Los Angeles production is seeking an experienced gaffer with a grip truck to support lighting operations. This role is essential to achieving the visual quality of the project and requires technical expertise.
Job Responsibilities
- Manage lighting setup and execution on set
- Provide and operate a grip truck
- Collaborate with the cinematography team
- Ensure safe and efficient lighting practices
Requirements
- Experienced gaffer with grip truck
- Strong knowledge of lighting equipment
- Ability to work on a professional set
- Based in Los Angeles
Compensation
- $1,500–$2,500 per day
- Key role in production lighting
Job Description
A production team is seeking experienced and motivated crew members for an upcoming shoot in Los Angeles. This is a paid opportunity open to non-union professionals. The team is looking to fill multiple key roles across production, including hair and makeup, wardrobe, lighting, set design, and on-set support staff. Ideal candidates are reliable, collaborative, and ready to contribute to a fast-paced production environment.
Job Responsibilities
MU&H Artist (with kit)
- Provide professional makeup and hairstyling for talent
- Maintain continuity and touch-ups throughout filming
- Bring and manage personal kit and supplies
Assistant Wardrobe Stylist / Props
- Assist with wardrobe preparation and styling on set
- Help manage props and ensure continuity
- Support quick changes and organization
Gaffer (with grip truck)
- Oversee lighting setup and execution
- Provide and manage grip truck equipment
- Collaborate with director and cinematographer
Gaffer
- Assist in lighting setup and breakdown
- Ensure proper lighting execution for scenes
Set Designer
- Design and execute set aesthetics
- Coordinate with production team for visual consistency
Props
- Source, organize, and manage props on set
- Ensure proper placement and continuity
Casting Wrangler
- Coordinate and manage talent on set
- Assist with scheduling and organization
Production Assistant (PA)
- Provide general on-set support
- Assist departments as needed
Runner
- Handle errands and logistical tasks
- Support production team operations
Requirements
- Prior experience in the applied role
- Strong communication and teamwork skills
- Ability to work efficiently in a production environment
- Must be available for the full production schedule
- Portfolio, resume, or relevant work samples preferred
Compensation
- MU&H Artist (with kit): $600–$1,200/day
- Assistant Wardrobe Stylist / Props: $300/day
- Gaffer (with grip truck): $1,500–$2,500/day
- Gaffer: $500–$1,000/day
- Set Designer: $500–$1,500/day
- Props: $500–$800/day
- Casting Wrangler: $200–$300/day
- Production Assistant (PA): $100–$200/day
- Runner: $100–$200/day