Service Manager

Swingers – the crazy golf club (Nomad) is currently looking for a Service/Operations Manager to join our growing team. We offer an annual compensation of $75,000-$90,000* and competitive benefits.

The benefits:

• 12 days paid time off on an accrued basis + additional days based on tenure
• Health insurance with generous employer contribution
• Low-cost Dental & Vision insurance
• Swingers 401k plan so you can invest in your future
• Life and Short Term Disability benefits
• Free Telemedicine for all eligible employees
• Easy to use Pre-Tax Transit & Parking benefits so you can save on your daily commute
• Flexible Spending Accounts (FSA), Dependent Care & Health Savings Accounts (HSA), great for everyday expenses
• 8 weeks of Swingers Paid Family Leave after 1 year of employment
• Free golf and 50% off drinks

At Swingers we are passionate about finding exceptional people and helping them to grow and develop with us.

About us:

Having taken London by storm, Swingers – the competitive socializing phenomenon – has expanded in the US to DC and NYC. Described as “one of the coolest things in the world right now” and “one of the most fun bars in London,” Swingers combines crazy golf (our take on mini golf) with gourmet street food and premium cocktails to create an outstanding, immersive experience.

Check it out for yourself: Swingers.club/US or www.instagram.com/swingersus

The role:

The Service Manager is responsible for ensuring the seamless operation of the Swingers team on a day-to-day basis. In addition, they oversee all activities related to service and entertainment on any assigned shift acting in the capacity of a Manager on Duty. With an overriding focus on team and guest experience, the Service Manager balances operational excellence, commercial acumen, safety compliance and a developing display of emotional intelligence.

Our perfect candidate has:

• Minimum 5 years’ experience in a management role within high volume, quality cocktail bar/venue
• TIPS alcohol certification
• Food handling certification
• Strong leadership & communication skills
• Excellent communication at all levels
• Strong leadership ability
• Strong financial acumen
• The ability to manage under pressure and make decisions in real time
• The experience to operate at a high level under the direction of the management team
• The ability to manage multiple operational and managerial tasks simultaneously
• Personal maturity to deal with confidential information and/or issues with discretion and sound judgment
• The capability to meet the physical and scheduling demands of the position, including walking, standing, or lifting heavy items for extended periods, and working nights, weekends, and holidays

An essential function of this position is to be on premises to perform all work requirements. Necessary reasonable accommodations based on disability, pregnancy, gender identity, sincerely held religious beliefs, or any other characteristic protected by federal, state, or local law will be provided so that employees can perform the essential functions of their jobs, so long as such accommodations do not pose an undue hardship. Please contact Human Resources if you require a reasonable accommodation.

*The base pay range for this position is $75,000-$90,000. The determination of what a specific employee in this job classification is paid within the range depends on a number of factors, including, but not limited to, prior employment history/job-related knowledge, qualifications, and skills, etc.

Sound Interesting? If you think you’ve got what it takes and would like to join our team as a Service Manager, please click ‘Apply’ now!

Commitment to Equal Opportunity:

At Swingers, we don’t just accept difference — we celebrate it, we support it, and we thrive on it for the benefit of our employees and our guests. Swingers is proud to be an equal opportunity workplace.

Swingers – the crazy golf club