Creating A Healthier Way of Living
Rinnai America Corporation is the leader in tankless water heating, a technology that is growing rapidly as businesses and homes “yank the tank” and convert to an efficient, endless supply of hot water and the only tankless water heating manufacturer in the US. We have a commitment to our employees and a strong, accountable culture with a practice of giving back to our communities.
Rinnai America Corporation (RAC) is looking for RAC-STARS! Check out why Rinnai is the hottest place to work https://www.rinnai.us/about/why-rinnai.
What does a Regional Service Manager do at Rinnai?
This position exists to develop and manage Rinnai’s field service network throughout the assigned region and to provide technical support, as needed, in resolving escalated product issues. The position will provide product training throughout the region and will support, as necessary, major product installs, ensuring proper sizing and installation for the project.
- This position will manage a territory that includes New York City, Philadelphia, Baltimore, Richmond, Pittsburgh & Washington D.C.
- Salary Range: $96,403 – $119,553 base annually
Responsibilities
What you will do:
- Establish an authorized service network within the region of responsibility for in home/onsite service of product manufactured and sold by Rinnai.
- Negotiation of all labor rates for authorized service agreements within the region of responsibility
- Monitor the quality of service being provided by authorized service agents and where necessary develop individual improvement programs for identified service agents not performing to required standards
- Provide ongoing technical training to areas Sales Representatives, customers, Installers, and authorized Service agents
- Provide support, as needed, in addressing and resolving escalated field product performance issues
- Provide support on major commercial product install projects ensuring proper sizing and correct installation of products used in the project.
- Provide developmental support to Rinnai’s Regional Service managers and off-site Technical Specialists located throughout North America.
- Serve as liaison between the field and Rinnai’s Engineering department in the identification of possible performance or quality issues and gathering of information in support of the same
- Provide support on major product install projects ensuring proper sizing and correct installation of products used in the project
- Interface with local code officials to address and work through identified code issues
- Represent Rinnai on off site visits and/or liability investigations as required.
- Maintain company provided tools, equipment and property.
- Ensure all activities involved in comply with established legislative laws and/or Company policies and procedures
Requirements
KNOWLEDGE
- Bachelor’s degree and/or equivalent experience in a related field of study such as electrical, electronics, plumbing systems, hydronics, and/or boiler systems. Engineering degree preferred.
- Plumbing/HVAC/Electrical or Gas License is required.
- Minimum 10 years troubleshooting experience with residential and commercial gas water heaters and boiler systems.
- Previous experience in training/teaching required.
- Minimum of 2 years’ experience in managing a territory preferred
Skills
- Must possess excellent communication skills, both written and verbal, with the ability to present in front of groups.
- Must be a self-starter with the ability to work both individually and in a team environment.
- Ability to multitask.
- High degree of technical and analytical skills.
- Ability to work with various levels of people, customers or teams.
- Knowledge in use of Word, Excel, Power Point and various web-based tools. Customer / Quality discipline
Abilities
- Ability to lift to 75 lbs.
- Ability to travel up to 75% and submit expenses for reimbursement weekly.
- Ability to safely operate company provided tools, equipment and property.
- Professional approach; confidence in dealing with people
- Commitment to achieving established business goals
- Strong technical / customer service orientation
- High level of personal integrity and honesty
- Team player, able to operate with a great deal of independence
Physical Requirements
Physical Activities
Ascending or descending ladders, stairs, scaffolding, ramps, poles and the like. Moving self in different positions to accomplish tasks in various environments including tight and confined spaces. Remaining in a stationary position, often standing, or sitting for prolonged periods. Moving about to accomplish tasks or moving from one worksite to another. Adjusting or moving objects up to 75lbs and repeating motions that may include the wrists, hands and/or fingers. Constantly communicating with others to exchange information. Operating motor vehicles or heavy equipment. Assessing the accuracy, neatness and thoroughness of the work assigned.
Environmental Conditions
Occasionally low and high temperatures. Outdoor elements such as precipitation and wind. Noisy environments. Hazardous conditions. Poor ventilation. Small and/or enclosed spaces. No adverse environmental conditions expected
Physical Demands
Constant sedentary work that primarily involves sitting/standing. Occasionally, Light work that includes moving objects up to 20 pounds. Medium work that includes moving objects up to 50 pounds.
Benefits
Medical, Dental, Vision, and Prescription
Flexible Spending Account (FSA) options for
Medical and Dependent Care
Paid Time Off (PTO), Floating Holidays (FH)
Paid Holidays
401(k) Plan with Company Match
Company Paid Life Insurance
Voluntary Life Insurance
Short- and Long-Term Disability
Professional Development
Tuition Reimbursement
Annual Incentive Plan (AIP)
Referral Bonuses
Paid Volunteer Community Service Day
Tobacco and Drug-Free Campuses
Employee, family, and friend’s discount
Rinnai America Corporation is an equal opportunity employer that is committed to inclusion and diversity. We take affirmative action to ensure equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other legally protected characteristics.
Rinnai America Corporation
Related jobs:
Craft Services & Catering Crew
Job Description
A short film production is hiring Craft Services and Catering crew to support cast and crew during filming. This role is essential to keeping the set energized, organized, and running smoothly.
Job Responsibilities
-
Set up and maintain craft services area
-
Prepare and organize snacks, meals, and beverages
-
Ensure cleanliness and food safety standards
-
Support crew morale during long shoot days
Requirements
-
Prior craft services or catering experience preferred
-
Organized and reliable
-
Comfortable working on a film set
Compensation
-
Paid crew position (rate discussed upon selection)
Job Description
A seasonal event brand is hiring two outgoing sales staff to help run a vendor booth during the WEF (Wellington International) season. This is a fast-paced, customer-facing role ideal for someone who enjoys talking with riders, trainers, and owners, and feels confident representing products, starting conversations, and closing sales on-site.
Job Responsibilities
-
Greet attendees and be the friendly face of the booth.
-
Start conversations with riders/trainers/owners and answer basic product questions.
-
Demo products and help close sales on the spot.
-
Keep the booth looking clean, organized, and professional throughout the day.
-
Capture key questions/leads and share them with the team for follow-up.
-
Maintain a positive, professional presence during busy event hours.
Requirements
-
Comfortable working in an equestrian/event environment (hunter/jumper or sport horse background preferred).
-
Experience with vendor booths, event sales, or equestrian sales (preferred).
-
Confident, outgoing, and professional presentation.
-
Must be able to work locally and reliably in the Wellington/West Palm Beach area.
-
Ability to work a seasonal schedule with shared coverage (not necessarily every day).
Compensation Details
-
$20/hour
-
Up to $60/day travel stipend
-
Performance-based commission
Job Description
A local media and storytelling team is hiring a full-time Creative Producer to help shape engaging stories that connect Las Vegans to their city. This role supports content development across audio and digital platforms, working closely with the team to plan, produce, and deliver compelling local storytelling. Candidates must live in the Las Vegas metro area and be excited about community-focused content.
Job Responsibilities
-
Develop, pitch, and produce local story ideas for audio and digital platforms.
-
Coordinate production logistics, including scheduling, planning, and managing deliverables.
-
Support recording sessions and help guide content structure from concept to final output.
-
Collaborate with hosts and internal team members to ensure content aligns with editorial goals.
-
Maintain organized workflows and timelines for ongoing content production.
Requirements
-
Must live in the Las Vegas metro area.
-
Experience producing audio, podcast, or digital content (professional or comparable experience).
-
Strong storytelling instincts and knowledge of local culture/community interests.
-
Excellent organizational skills and ability to manage multiple deadlines.
-
Comfortable working collaboratively in a fast-paced content environment.
Compensation Details
-
Compensation details are not listed in the post (to be provided during the application process).
Job Description
A production company is seeking a Creative Video Producer to join its team and support the development, production, and delivery of high-quality video content. This role is ideal for a creative professional with strong storytelling skills, hands-on production experience, and the ability to manage projects from concept through final delivery. The ideal candidate is collaborative, detail-oriented, and passionate about visual storytelling.
Job Responsibilities
-
Develop and produce video content from pre-production through post-production.
-
Collaborate with creative teams, clients, and stakeholders to bring concepts to life.
-
Oversee shoots, including coordinating crews, equipment, and schedules.
-
Manage post-production workflows, including editing, revisions, and final delivery.
-
Ensure projects are completed on time, on budget, and aligned with creative goals.
-
Contribute creative ideas and solutions to enhance video storytelling and production quality.
Requirements
-
Proven experience as a video producer or in a similar production role.
-
Strong understanding of video production workflows, from planning to final edit.
-
Ability to manage multiple projects simultaneously while meeting deadlines.
-
Excellent communication, organizational, and problem-solving skills.
-
A portfolio demonstrating creative video production work.
Compensation Details
-
Compensation details are not listed in the provided posting (to be discussed during the hiring process).
Job Description
Hiring Check-In Staff and VIP Staff for a rooftop New Year’s Eve event. This is a paid event staffing opportunity for reliable, customer-focused talent who can assist with guest check-in and VIP operations, including escorting VIP guests and managing wristbands and table registration.
Job Responsibilities
-
Check in guests and assist with event entry flow
-
Hand out wristbands and confirm guest access
-
Manage VIP ropes and maintain VIP area organization
-
Escort VIP guests up the elevator to their assigned tables
-
Support VIP table registration and guest coordination
Requirements
-
Professional, reliable, and comfortable working in a fast-paced event environment
-
Strong communication and customer service skills
-
Must wear all-black semi-formal attire
-
Must be able to provide 3 recent photos (no filters), experience (if any), and contact information
Compensation
-
$30 per hour
Model Recruiters for Fashion and Talent Agency
Job Description
A top-tier modeling agency is now hiring motivated Model Recruiters to scout new talent and connect with aspiring models in the Atlanta market and beyond. This is a remote-friendly, commission-based opportunity ideal for self-starters who are passionate about fashion, talent development, and building strong networks in the entertainment industry. If you’re looking for flexibility and income potential while expanding your footprint in the modeling world, this role is for you.
Job Responsibilities
- Identify and recruit potential modeling talent through online platforms and personal networks
- Build and maintain a pipeline of qualified candidates for agency representation
- Conduct initial outreach and guide talent through the application process
- Attend weekly calls and monthly virtual meetings for team updates and support
- Stay informed on trends in the modeling and entertainment industries
Requirements
- Must be 18 or older
- Familiarity with the fashion or modeling industry preferred
- Self-driven, organized, and results-oriented
- Smartphone and/or computer required for daily communication
- Able to work independently with minimal supervision
Compensation
- Commission-based pay structure with unlimited earning potential
- 90% remote flexibility
- Access to an established network within the Atlanta modeling market
- Ongoing mentorship and brand-building opportunities