The Hockey Development Coordinator will focus on driving ticket revenue for the Hartford Wolf Pack and the XL Center. This role will have a specialized concentration towards organizing and supporting the Youth and Amateur Hockey ticketing initiatives in collaboration with Community Relations and Group Sales.
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Salary: $15.00/hour + commissions
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For FT roles:Â Â Benefits: Health, Dental and Vision insurance, 401(k) savings plan, 401(k) matching, and paid time off (vacation days, sick days, and 11 holidays).
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- Responsible for development and oversight of Hartford Wolf Pack amateur hockey initiatives to leverage and maintain revenue opportunities with local hockey programs at all levels.
- Collaborate with Community Relations and Group Sales departments to implement new and existing strategies for maximizing revenue streams tied to amateur hockey programming.
- Maintain and grow strong relationships with hockey coaches, managers, and rinks to ensure these programs are familiar with experiences available through the Hartford Wolf Pack in order to create repeat business, and superior customer service.
- Participate in outside networking events, to gain additional business & develop relationships with new leads, including but not limited to adult leagues, tournaments, and rink run programming.
- Meet or exceed appointed sales goals for all ticket packages.
- Maintain complete and accurate records for customers.
- Track and manage weekly sales leads and activities, and overall sales, with CRM-Salesforce.
- Cross-sell groups for other events and shows at the XL Center including but not limited to family shows and premium hospitality offerings.
- Staff all home games to assist ticket sales and promotional programs.
- Perform other duties and responsibilities as assigned.
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- Bachelor’s degree or higher from an accredited college/university in a related field required.
- Highly motived with a minimum of two years’ sales experience, preferably in sports/entertainment.
- Excellent verbal and written communication skills in the English language required.
- Working knowledge of the sport of hockey and youth hockey programming preferred.
- Familiarity with Paciolan and Salesforce.com (CRM) preferred; proficiency in Microsoft Office is required.
- Demonstrated ability to manage numerous business relationships in a professional and timely manner.
- Ability to work flexible schedule, including event nights and weekends as required, in addition to traditional business hours
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