Restaurant Manager

THE RESTAURANT

Raglan Road Irish Restaurant & Pub – a wholly owned Irish Company – is located at Walt Disney World Florida – at Disney Springs, an outdoor dining and entertainment and shopping, complex unrivaled anywhere in the world.

Raglan Road is a multi-award winning 600-seat restaurant designed and styled with great attention to authenticity and tradition. We serve an award-winning contemporary menu of Irish inspired dishes cooked from scratch daily. Quality and creativity are the keystones of our culinary vision.

Our staff are our family. You’ll be joining a team of over 300 – many who have enjoyed long and successful careers with us. We’re not a large corporate business and so we go the extra yard to help and develop our staff

THE JOB

We are looking for a hands-on restaurant Senior Floor Manager who is passionate about the hospitality industry and can understand the value of authenticity in our guest focused and service minded operation and who can reflect the attitude, theme and service culture of Raglan Road daily.

Our ideal candidate will have at least three years’ experience in a similar concept. Previous experience in a full-service, high volume, pub style environment a plus. Someone who can hire, train, and motivate the service team to provide true Irish hospitality, food and service to our guests. A strong hospitality background with the ability to deliver exceptional service at all times. Excellent management people management skills are vital.

The successful candidate work closely with management and owners, problem solving, strategizing and planning to constantly enhance our product and service

THE REQUIREMENTS

• Minimum three years’ experience as a restaurant or pub manager or similar role in a pub or restaurant of significant volume, similar style or concept, with specific focus on delivering a quality food and beverage experience at all times.
• Good working knowledge of a bar environment and knowledge of all modern day and classic cocktails creation, service and presentation.
• Exceptional hospitality skills are essential. Needs to be a natural conversationist, comfortable talking to guests, dealing with pressurised situations and doing what it takes to ensure an exceptional experience at all times.
• Experience with training staff, leading a team, appraising staff, and delivering service standards daily.
• Ensure all F&B product is served to all applicable sanitation, HACCP, health and safety and personal hygiene standards and following established procedures
• Ability to manage labor and F&B costs
• Work flexible hours as needed, including promotional events.
• Ability to multitask and adapt to changing business situations while maintaining established standards at all times and directing the team to do the same.

THE PACKAGE

• Highly competitive all-inclusive package
• Guaranteed monthly bonus
• Extensive training program
• Dynamic work environment and excellent company culture.
• Medical, Dental, Vision insurance within 30 days of hire.
• 2 weeks (10 days) paid vacation in year 1 and accruing annually thereafter.
• Disney operating participant benefits including park passes for you and your family, discounts in retail and restaurants on property.

Raglan Road Irish Pub & Restaurant