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Operations Coordinator

This is an in-office full time position in Nashville, TN

About The Position

​GEM is looking for a highly motivated and organized individual to be a critical part of assisting the account, project management, and operations teams in the organization. This role will be responsible for working with cross-divisional partners to establish clear milestones and deliverables, track timelines and a roadmap to delivery.

This candidate will enable collaboration across teams while establishing clear accountability and ensuring timely delivery of project deliverables. This individual will be a self-starter and see projects through to completion.

The Operations Coordinator functions as the “hub” assisting and supporting the account, project management, and operations teams in day-to-day projects. They are tasked with the preparation and communication of meeting notes, assisting with the development of project strategies, and schedules, as well as delivering reports on time tracking and health of clients to company leadership.

This position will focus on the details and must be adept at time management, set realistic timelines, and ensure tasks are completed on time. 

About Us:

Grayscale Marketing is an award-winning fully integrated marketing firm located in Nashville, TN. We are one of the fastest-growing marketing agencies in music city. We pride ourselves on our innovation, IMPACT, and our culture. We are seeking experienced project management professionals who have big ideas, excellent relationships, meticulous attention to detail and follow-through, and are good people. 

We represent a multitude of clients from diverse industries and love it. Our clients include non-profits, corporations, food & beverage brands, small businesses, events, conferences, textile companies, artists, bands, and some of today’s largest music festivals and music venues.

What You’ll Do:

• Maintain and monitor project plans, project schedules, work hours, budgets and expenditures

• Organize, attend and participate in stakeholder meetings

• Document and follow up on actions and decisions from meetings

• Prepare presentation materials for meetings

• Ensure project deadlines are met

• Determine project changes

• Undertake project tasks

• Support the develop of project strategies

• Ensure projects adhere to frameworks

• Ensure all documentation is maintained for each project

• Assess project risks and issues and provide solutions

• Ensure stakeholder views are managed towards best solution

• Chair and facilitate meetings where appropriate and distribute minutes to all project team members

• Create project management calendar for fulfilling each goal and objective

• Provide administrative support as needed

• Perform other duties as assigned

The Ideal Candidate Has:

•High school diploma or equivalent

• Minimum 1-2 year’s work experience in accounts, administration, management, quality assurance or experience in a digital agency, game studio, or mobile environment studio is preferred.

Soft Skills:

  • Drive
  • Empathy
  • Clear communication
  • Strategic mindset
  • See opportunity and execute on capturing it
  • Problem-solving
  • Relationship building and maintenance

Work Environment:

  • Nashville Agency Office – fast-paced, high volume of activity and a deadline-driven environment based around brands and entertainment!

Compensation + Benefits:

  • Salaried position with pay depending upon experience
  • Health coverage
  • Life insurance policy
  • Vision
  • Dental
  • Personal Time Off: Year one: 15 PTO Days​
  • Paid holidays (17) ​
  • Mental Health Care 100% covered​
  • And more…

Job Type: Full-time – Mid Level 

Date Posted: 06/14/2023

Valid Through: 07/01/2023

Pay: Dependent upon your experience. Competitive.

Job Location:

Nashville, TN 37206

Grayscale Marketing

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Expiration date:
08-24-2023

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