Communications Manager

Balfour Beatty has an exciting opportunity for a Project Communications Manager to join our

Regional team to work in Plymouth, Devon.

Role purpose

• Enhance and protect the reputation of multiple projects in the South Midlands region through the delivery of an effective communication plans
• Build and maintain mutually beneficial relationships with key stakeholders and have respect to act as an trusted adviser on communications matters
• Embed a customer-led approach and support delivery of project KPIs

What you’ll be doing

As a Project Communications Manager, your main responsibilities are as follows:

• Manage delivery of agreed project communications plans, providing appropriate, timely information to all stakeholders;
• Be the first line of response for issues of concern, working closely with BB Helpline and client service teams to facilitate all enquiry and complaint resolution in a prompt and professional manner;
• Manage community relations activities and participate in project led community liaison working groups;
• Collaborate with Project Managers and client stakeholders to implement community liaison and investments plans;
• Coordinate resource to attend community relations events – including public exhibitions, community meetings and work site specific community liaison working groups;
• Put effective processes in place to manage local investment budgets and maintain written records;
• Develop and maintain an effective site visit programme, identifying opportunities to showcase expertise, raise profiles and build trust with the local community;
• Support the delivery of Balfour Beattys campaigns for industry wide initiatives such as UKCG Open Doors, National Apprenticeship Week and Armed Forces Day;
• Work closely with UK Communications team to to align messaging outputs effectively, manage media activity, talk positively about project successes and ensure protection of the Balfour Beatty brand;
• Identify potential risks and issues and mitigate through proactive and reactive communication;
• Support delivery of effective engagement activities to educate and reinforce corporate messages, operational process changes and safety focussed initiatives;
• Produce regular content for internal channels and ensuring all content is on brand, accurate and signed off by appropriate stakeholders;
• Support and input into project Involved plans;
• Provide point of contact and support for Considerate Contractors Scheme visits and assist with audits.

Who we’re looking for

The following qualities and experience are essential:

• Experience of working on construction/civil engineering infrastructure projects;
• Excellent communication, written and interpersonal skills;
• Ability to write informative and accurate communications to strict deadlines;
• Self starter with the ability to manage conflicting priorities;
• Strong community relations and stakeholder management experience;
• Team player with ability to influence and negotiate;
• Strong analysis and problem solving skills;
• Experience of meeting/exceeding key business SLAs;
• Good understanding of the media;
• Ability to manage, engage and develop direct reports;
• Computer literate and proficient in Microsoft Office;
• Full driving licence and a willingness to travel

The following qualities and experience are desirable:

• Member of CIPR and relevant qualification;
• CSCS card;
• Good understanding of the regulatory environment in construction/rail/utilities industries.

Why work for us

Day in, day out, our teams deliver amazing projects in challenging conditions; developing, managing and maintaining the vital infrastructure and public spaces that modern economies, societies and communities rely on.

About us

We operate according to our Build to Last Values of Lean, Expert, Trusted, Safe and Sustainable.

We support each other to deliver and succeed, placing equal value on all perspectives by embracing diversity and inclusion. Together we deliver powerful new solutions, collaborating with governments, our customers and partners to shape thinking, create skylines and inspire a new generation of talent to be the change-makers of tomorrow.

Balfour Beatty is a corporate signatory to WISE (Women in Science & Engineering). Our aim is to attract more people from diverse backgrounds to help us build on our inclusive culture. We are a member of the workingmums.co.uk Top Employers’ Charter through which we demonstrate our commitment to enabling parents to progress and enhance their careers whilst managing the challenges of family life.

Balfour Beatty is also Gold Award holders in the Ministry of Defence ‘Employer Recognition Scheme’ and actively encourage applications from Armed Forces personnel, veterans and reservists.

Balfour Beatty plc