The Opportunity
Minimum – Anticipated Maximum Salary: $91700 – $123900 / year
The advertised pay range represents what we believe at the time of this job posting, that we would be willing to pay for this position. Only in special circumstances, where a candidate has education, training, or experience that far exceeds the requirements for the position, would we consider paying higher than the stated range. Information on our comprehensive benefits package can be found at https://careers.delawarenorth.com/whatweoffer.
- Health, dental, and vision insurance
- 401(k) with company match
- Performance bonuses
- Paid vacation days and holidays
- Paid parental bonding leave
- Tuition and/or professional certification reimbursement
- Generous friends-and-family discounts at many of our hotels and resorts
Responsibilities
- Accountable for the strategic management and execution of all online and print marketing, PR, promotions, community relations, giveaways, media, and sponsorships.
- Lead and manage a team of associates, including selection, training, coaching, performance evaluation, assignment of projects and deadlines, and scheduling.
- Develop, implement, and administer all departmental policies and procedures, budgets, trainings, and guidelines.
- Administer and manage all Players Club Reward Center and group sales efforts and operations.
- Partner and collaborate with teams across Delaware North to develop the most effective programs and projects that align with company goals and standards.
- Strategically plan, implement, and review all promotional activities and marketing events using data, analytics, and creative thinking.
- Establish metrics and goals for the department and report regularly to leadership.
- Serve as a company representative within local businesses, community organizations, and tourism agencies.
- Company contact with state gaming commission in regard to approval of marketing efforts.
Qualifications
- At least five years’ relevant work experience is required.
- Bachelor’s degree in marketing or related field preferred
- Highly skilled communicator able to respond to complaints and concerns, de-escalate an emotionally charged situation, and maintain guests’ goodwill and respect.
- Organized with the ability to effectively manage multiple projects with concurrent deadlines and competing priorities.
- Role requires a flexible schedule, including working nights, weekends, and holidays.
Who We Are
At Delaware North, you’ll love where you work, who you work with, and how your day unfolds. Whether it’s in sporting venues, casinos, airports, national parks, iconic hotels, or premier restaurants, there’s no telling where your career can ultimately take you. We empower you to do great work in a company with 100 years of success, stability and growth. If you have drive and enjoy the thrill of making things happen – share our vision and grow with us.
Delaware North Companies, Incorporated and its subsidiaries consider applicants for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, marital or veteran status, sexual orientation, or any other legally protected status. Delaware North is an equal opportunity employer.
Delaware North
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