At AlerisLife we want you to follow your passion and build your career. Every team member plays an important role in realizing our vision: a world in which quality of life is ageless. Learn more about what drives us and explore the exciting opportunities we offer. Don’t wait—we want you to never stop advancing.
ABOUT THE TEAM
We’re a team of mission-driven individuals with a hunger for purposeful innovation and making a difference in the lives of others. We keep our values of People First, Trust Matters, Moving Forward and Passion for Life at the center of what we do and who they serve — our people. We welcome diversity of backgrounds, ideas and life experiences. At AlerisLife and in our operating divisions, you’ll find a dedication to one another that’s profound; everyone plays a role in the success of others. What’s more, we have a respect for the commitments we all have outside of work and the trust and flexibility to attend to them.
ABOUT THE JOB
The We Really Care team shapes experiences that maximize the potential of people. The Employee Relations group is one pillar of the team and that focuses on fostering a high-trust, high-performance culture across the communities in partnership with our COE (center of excellence) HR group. The Area Employee Relations leader for the field, handles and supports the resolution of workplace conflicts leaning into a more proactive, data-driven approach to organizational issues and coaching leadership and employees on what it means to have a People First workplace culture.
ABOUT YOU
- Purpose and Meaning – You have an authentic connection to our vision, mission and values that helps you advance our culture and keep People First at all times.
- Advancing Others – Whether it’s for our customers or team members, you are known as someone committed to advancing others by supporting their continuous growth and leading them to achieve results. You get it – positive team experiences lead to incredible customer moments.
- Operational Excellence – You are a systems thinker who encourages a mindset of continuous process improvement and outcomes, believes that ideas can come from everywhere and empowers people to find ways to improve how and what we deliver for our customers and each other.
- You Are Accountable – to our team, our customer and our brand(s). You believe that how we achieve results is just as important as what we accomplish together.
- Let’s Do This – Fast is as slow as we go! You thrive on maintaining the focus on what’s now while managing multiple priorities, projects and competing demands and helping others anticipate and embrace what’s next.
WHAT YOU WILL DO
- Develops, recommends, and implements policies with the goal of promoting employee satisfaction and engagement.
- Coach and guide management in the areas of compliance, process improvement, managing separations with fairness, Equal Employment Opportunity federal, state, and local wage and hour law, and recent changes/additions to employment law partnering with legal when appropriate.
- Partner with management to resolve employee relation issues; provide coaching, counseling and guidance to management and staff; collaborate with legal counsel
- Manage the exit Interview processes; determine any trends and take proactive approach to resolve future issues
- Counsel leaders on difficult performance management and disciplinary actions, ensuring that such matters are handled in a fair and consistent manner.
- Provide detailed case management documentation, executive summaries and timelines clearly written and with recommended outcomes.
- As needed, conduct audits to ensure compliance with the EEOC, DOL and other state and federal agencies
- Develop a comprehensive, strategic people plan that aligns the HR levers to the accomplishment of the business goals
- Adhere to standard set of analytics, SLA’s (service level agreements) and KPI’s (key performance indicators) that are common to all employee initiatives, and serve to drive a common view across communities
- Collaborates on and deliver HR programs, processes and initiatives in ways that optimize the employee experience
- Model change behavior to ensure the field is evolving to meet business objectives.
- Work across the People and Culture team on special projects
THE EXPERIENCES AND SKILLS YOU’LL BRING
- Bachelor’s Degree and/or minimum 5 years’ experience in employee relations, investigations, employment law, and disciplinary actions; Master’s Degree/ JD preferred
- Knowledge of federal, state and local laws, statutes, which govern employment policies and practices
- Thorough understanding and application of internal and external HR principles, concepts, practices and standards
- Experience successfully implementing programs across geographically distributed teams
- Ability to build strong working relationships across all levels of the organization, including remote areas
- Excellent planning, organization and time management skills, attention to detail, ability to handle multiple tasks, and work in a fast-paced, time-sensitive environment
- Outstanding written and verbal communication skills; must be an articulate and persuasive communicator
- Ability to objectively coach employees and management through complex, difficult, and emotional issues
- Strong business acumen
- Evidence of exceptional ability
- Hires and retains talent that is aligned to the goals and mission of the organization.
- Builds strong collaborative teams and leads our values by example.
- Establishes clear goals and expectations for team that advance organizational goals.
- Provides constructive feedback to reinforce positive behaviors and redirect team members as needed.
- Encourages open dialogue with team members about growth and development opportunities to help them reach their full potential.
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