Social Media Manager

Mend™ | Hybrid, NYC

Social Media Manager 

About the role: 

mend™ is a life sciences and biotechnology company that harnesses the power of nature to supercharge health and healing for every body. Mend is looking to hire a Social Media & Content Manager that will own developing strategy, content, and key initiatives that will support mend in building community. You will play a critical role in connecting our branding and programs to key audiences. You would be joining a dynamic team and have the ability to take ownership over new strategies to help shape mend’s overall business. 

You will: 

• Manage and cultivate organic social channels (IG, FB, Linkedin, TikTok)
• Lead management of editorial calendar consisting of social created content, UGC and content provided by other departments and strategic partners
• Develop engagement strategy including but not limited to outbound engagement and active response marketing on all social channels
• Execute on building social design templates (Canva, Photoshop, etc)
• Source, write, and edit long-form and short-form content based on audience interests, marketing priorities, and our product roadmap
• Collaborate with Product, Research, Sales teams on strategies, programs, and customer communications to ensure consistency of brand and messaging
• Analyze data to continuously improve on results and report on key metrics and KPIs
• Always stay up to date with consumer and social trends 
• Managing or supporting initiatives that contribute to marketing and company goals
• Monitor competitor (and industry leaders’) content to apply best practices, develop new ideas and improve the overall social media content strategy

What excites us about you:

• You have experience growing social follower counts
• You’re adept at managing and prioritizing multiple projects simultaneously
• You have strong analytical skills for measuring/tracking success
• You’re a strong storyteller, able to distill content into bite-sized social media captions and images
• Experienced managing external agencies or partners
• You have a passion for start-ups, e-commerce, wellness and rapid growth a must
• Experience using social media planning tools (i.e. Hootsuite, Later, Planoly, or Buffer)
• You have a keen eye for detail and ensure your plans are driven by data

Qualifications: 

• 4+ years of experience in digital marketing, social media, and/or content marketing
• Degree in Marketing, journalism, and/or communications major, or similar field 
• Experience with creating content in Adobe Creative Suite or Canva
• Content writing and planning experience preferred

Benefits:

• $80,000-$100,000 depending upon experience 
• Comprehensive health, dental and vision policies
• Up to 20+ Paid Days off to encourage people to rest and reset
• 401K Matching Program
• Complimentary Mend products  

Who we are: 

Our nature-powered supplements are clinically-proven and recognized by the medical community to be effective in accelerating repair, recovery, and improving key risk factors that contribute to chronic conditions. mend™ works with leading hospitals and universities on developing evidence-based clinical nutrition products to enhance patient outcomes. Which is why we’re such a hit with high-impact individuals in sports, the military, and anyone living an active life. We are committed to educating the world about the power of natural ingredients as a complement to medical treatment. We make it easy for people to use nature to power themselves back to health. And to stay healthy on the daily.

mend™