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Manager, Ticket Sales

Oilers Entertainment Group (OEG) delivers North America’s leading sports and entertainment experiences to connect our fans to their passions. Located in the heart of the ICE District, OEG owns the 5-time Stanley Cup Champion Edmonton Oilers, the WHL’s three-time Memorial Cup Champion Edmonton Oil Kings, and the AHL’s Bakersfield Condors. OEG operates Rogers Place, North America’s premier and most technologically advanced sports and entertainment venue. The 18,647 seat, $480 million arena is among the most technologically enabled sports facilities in North America as well as the first LEED Silver-certified NHL Facility in Canada.

Our vision is to be a Global Leader in Sports & Entertainment. Together, we inspire our fans by connecting them to their passions, which is ours as well! We play hard as a team, and with devoted integrity towards our common purpose. We have commitments to innovation and growth, combined with performance excellence that ensures a fair return on investment. We develop our people to be leaders in our industry, and we invest in our communities. Through our world class talent, we strive to WIN. ON and OFF the ICE.

ROLE SUMMARY

Our Manager, Ticket Sales leads our Ticket Package Sales Team to achieving Season Seat and Partial Plan sales goals & targets. Our Manager will execute and assist in developing the annual Ticket Sales strategic plan for both the Edmonton Oilers and Edmonton Oil Kings. The team member in this role will have the pleasure of developing and growing their individual team members on a daily basis to both increase their sales acumen, but also their ability to be future leaders at OEG and in our community.

CORE ACCOUNTABILITIES

  • Lead day-to-day activities of the Ticket Sales Team, including providing coaching for sales efforts, goal setting and motivation
  • Delivering a robust development program, including a regular cadence of training and practice sessions
  • Ticket Package (Season Seats and Partial Plans) campaign planning and execution in coordination with
  • Marketing, BI, Ticket Ops and Ticket Service
  • Growing our Account Executives on developing and advancing their individual sales pipelines
  • Collaboration with Sales management team regarding all areas of the department
  • Assist in building and maintaining the department culture as outlined in the Ticket Sales Department
  • playbook
  • Oversee game night execution of Ticket Sales events and activations
  • Attend sales meetings with Account Executives
  • WHO YOU ARE:
  • You have a passion for mentoring and leading teams to strive to develop each day
  • You are a lifelong learner and are always eager to teach yourself, and others, new skills
  • You have desire to go above and beyond for clients, teammates and yourself. The will to win.
  • You have strong emotional intelligence and understand social dynamics of client meetings, internal
  • interactions and peer-to-peer relations
  • You are eager to hunt and close new business opportunities
  • You are customer-centric, both internal and external
  • You enjoy working in a competitive and fun sales environment
  • You are both logical and creative when it comes to problem-solving

• You understand the professional sports & entertainment industry often results in odd and unpredictable working hours (evenings, weekends, holidays, etc.).

EDUCATION & EXPERIENCE

  • Minimum two years of sports ticket sales experience (preferably in Season Seat sales)
  • Strong communication skills, including active listening, presenting and written skills
  • Desire to lead a team of Account Executives via hands-on coaching, continual development and
  • personalized attention
  • Strong knowledge-base of Ticket Sales strategy
  • Ability to work non-traditional work hours including evenings, weekends, holidays
  • Must have access to a vehicle and a motor vehicle license for Alberta (or ability to obtain one prior to
  • employment).
  • Post-Secondary Degree or Diploma is an asset
  • WHAT’S IN IT FOR YOU?
  • 100% Employer-paid Health Benefit Plans
  • RSP Matching Program
  • Flexibility & hybrid work model
  • Oilers, Oil Kings, and Live Entertainment ticket options
  • Healthcare and Lifestyle Spending Account Options
  • On-Site secured parking and/or transit allowance
  • On-Site gym
  • Beautiful office space located in Rogers Place – with easy access to the LRT
  • Dog-friendly office space with an on-site dog park
  • Social team culture + employee events

Edmonton Oilers Hockey Club

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Job Responsibilities

  • Assist with technical setup and breakdown for remote broadcast crews

  • Load/unload broadcast gear and organize cables and camera equipment

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  • Ensure production areas are neat, organized, and operationally ready

Requirements

  • Must reside within 100 miles of Dickies Arena in Ft Worth, TX

  • Must be 18 years or older and legally eligible to work in the U.S.

  • Must have completed at least 7 regional-level utility jobs in live productions

  • Familiarity with live production equipment: monitors, cables, cameras

  • Skilled at wrapping/unwrapping cables and keeping cable coils tidy

Preferred Qualifications

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Job Responsibilities

  • Assist with game day setup and breakdown of technical equipment

  • Manage and safeguard camera carts and broadcast cabling

  • Handle light panels and power equipment for crews

  • Load/unload gear from broadcast trucks

  • Carry equipment and support crew members throughout the event

Requirements

  • Must live within 65 miles of Ford Field in Detroit, MI

  • Must be 18 years or older and eligible to work in the U.S.

  • Basic knowledge of live TV or broadcast production

  • Ability to carry up to 50 lbs of equipment

  • Comfortable walking and working for extended periods

  • Must be a fast learner with a strong work ethic

Compensation

  • Paid position with hands-on experience in live sports broadcasting

  • Opportunity to grow in the entertainment and broadcast industry

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Job Responsibilities

  • Run errands and deliver information between departments

  • Support coordination of announcer arrivals and departures

  • Assist with logistical and operational needs as assigned

  • Maintain effective communication throughout the production day

  • Adapt to evolving tasks in a fast-paced environment

Requirements

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  • Must have a valid driver’s license

  • Previous runner or PA experience required

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Job Responsibilities

  • Load and unload medium to heavy equipment from broadcast trucks

  • Set up and manage cable layouts for camera and audio systems

  • Assist with pulling and coiling cables for camera operators

  • Support lighting and scenic departments as needed

  • Work at heights on ladders, scaffolding, and rooftops

Requirements

  • Must live within 65 miles of Ford Field in Detroit, MI

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  • Must have knowledge of cameras, monitors, and cable systems

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Preferred Qualifications

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Job Responsibilities

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  • Track the play and point the mic toward the action for optimal audio capture

  • Work alongside the production audio team to deliver clean sound feeds

  • Stand for extended periods while maintaining focus on the game

  • Remain alert and responsive in various outdoor weather conditions

Requirements

  • Must live within 65 miles of Ford Field in Detroit, MI

  • Able to stand and move throughout the game without interruption

  • Physically fit and prepared to handle changing outdoor elements

  • Basic understanding of football or the sport being covered

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Compensation

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Job Responsibilities

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  • Ensure quality sound pickup under variable weather conditions

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Requirements

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  • Physically fit and able to stand for long periods

  • Comfortable working outdoors in all types of weather

  • Strong understanding of football or the sport being covered

  • Previous live broadcast or event experience is a plus

Compensation

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Job Responsibilities

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  • Prior knowledge of TV production is preferred

  • Able to lift up to 50 lbs and handle physical work

  • Comfortable walking and standing for long periods

  • Quick learner and team player with a proactive mindset

Compensation

  • Paid event-based position

  • Valuable experience in live TV and event production

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Runner – Broadcast Production (St. Louis, MO)

A major live sports broadcast is looking for a reliable and flexible Runner to join the production team in St. Louis. You’ll play a key support role behind the scenes, helping coordinate day-of logistics, distributing information, and running errands to ensure smooth event execution. This is a fast-paced position ideal for those with strong organizational skills and previous production experience.

Job Responsibilities

  • Support production and operations teams on site

  • Run errands and assist with transportation coordination

  • Distribute materials and relay critical updates to team members

  • Help with announcer arrivals, talent schedules, and general logistics

  • Take on other broadcast-related duties as needed

Requirements

  • Must live within 100 miles of the event location

  • Must be 21+ years old and legally eligible to work in the U.S.

  • Valid driver’s license required

  • Prior runner or PA experience in live production environments

  • Reliable phone, email, and text communication

  • Positive, can-do attitude and ability to adapt quickly

  • Familiarity with the local area and venue

Compensation

  • Competitive pay based on event duration

  • Excellent opportunity to build experience in live television production

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Utility Technician – Live Broadcast Operations (St. Louis, MO)

A major live TV broadcast is seeking a skilled Utility Technician to support technical operations during a high-energy sports event in St. Louis. This role involves hands-on work with essential production gear, from setting up cables to handling heavy equipment, ensuring seamless broadcast execution from start to finish. If you’re a behind-the-scenes pro with production experience, this is your moment.

Job Responsibilities

  • Support technical crews with setup, execution, and teardown

  • Load/unload medium to heavy gear from broadcast trucks

  • Layout and coil cables for camera operators and scenic departments

  • Assist with camera batteries, lighting rigs, and equipment on rooftops

  • Climb ladders and work safely at heights as needed

Requirements

  • Must live within 65 miles of the venue

  • Must be 18+ years old and eligible to work in the U.S.

  • At least 7 prior credits as a regional level utility on live remote productions

  • Strong working knowledge of cameras, monitors, and cabling

  • Ability to wrap and manage cables neatly under pressure

Compensation

  • Competitive event-based rate

  • Valuable networking opportunity on a nationally televised production

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Parabolic Microphone Operator – Live Sports Broadcast (Memphis, TN)

Join the action on the sidelines as a Parabolic Microphone Operator for a live sports broadcast in Memphis. This unique role places you right in the middle of the game, capturing crisp field audio that enhances the viewing experience for millions. You’ll work alongside camera crews and production teams, following live plays with precision and skill.

Job Responsibilities

  • Operate a wired parabolic microphone to capture on-field sounds

  • Move along the sideline or endline, tracking the action during the game

  • Point the mic toward active play to capture real-time audio

  • Stand for extended periods while maintaining high alertness

  • Assist with additional field audio tasks as needed

Requirements

  • Ability to remain physically active and stand throughout the event

  • Comfortable working outdoors in various weather conditions

  • General understanding of football or the sport being covered

  • Strong attention to detail and coordination with broadcast teams

Compensation

  • Paid per event, based on broadcast experience

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Step into the fast-paced world of live sports broadcasting with a Utility I position supporting Technical Operations in Memphis. This hands-on role is ideal for those looking to gain production experience on major TV broadcasts. You’ll be assisting with game day setup, equipment handling, and behind-the-scenes support to keep the broadcast running smoothly.

Job Responsibilities

  • Set up and strike technical gear for live TV production

  • Handle light panels, follow and secure camera carts

  • Load and unload medium to heavy gear from production trucks

  • Manage layout and pickup of broadcast cabling

  • Transport and manage camera batteries during the event

Requirements

  • Must live within 100 miles of Memphis, TN

  • Must be 18 years or older and legally eligible to work in the U.S.

  • Basic understanding of live TV or video production

  • Ability to carry equipment up to 50 lbs

  • Must be comfortable standing and walking for long hours

Compensation

  • Competitive event-based pay based on experience

$$$

Utility II – Live TV Broadcast Technician (Memphis, TN)

Step into the action behind the scenes of a major live broadcast event in Memphis. This Utility II role supports Technical Operations during setup, execution, and teardown of live remote TV productions. You’ll be hands-on, working with broadcast trucks, loading and unloading equipment, managing cabling for cameras, and supporting production teams across departments. This is a physically active and rewarding opportunity for those with live event experience and a passion for broadcast operations.

Job Responsibilities

  • Load and unload heavy cases of production equipment

  • Assist with cabling: layout, pickup, and coiling for camera operators

  • Transport camera batteries and assist with scenic and lighting gear

  • Climb ladders, work on scaffolding and rooftops as needed

  • Support technical crews throughout setup and breakdown

Requirements

  • Must live within 100 miles of Memphis, TN

  • Must be at least 18 years old and legally authorized to work in the U.S.

  • Must have worked a minimum of 7 live remote productions as a utility tech

  • Familiarity with TV production equipment (cameras, cables, monitors)

  • Skilled at wrapping/unwrapping cables and maintaining cable organization

Compensation

  • Competitive daily rate based on experience and role responsibilities

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Expiration date:
03-21-2023

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