Los Angeles Dance Casting Calls & Acting Auditions

***Experience working for a law firm where they handled attorney billing is a MUST***

Lawfirm Assistant, Music/Entertainment

We need an expert eye for detail and exceptional organizational talents to help manage schedules and dive into the details of our work in music and entertainment. You are business-oriented, think outside the box, and you confidently communicate at all levels. The successful candidate will seek to work in an environment where freedom and responsibility are equally valued, and where passion and curiosity are mandates.

Responsibilities:

Maintain complex calendars, including scheduling of meetings, internally and externally, with multiple parties across multiple time zones.

Answer phones, coordinate conference calls and roll calls for a very busy desk.

Coordinate travel arrangements (domestic and international).

Process travel and expense reports.

Support various music aspects of the team’s day to day.

Identify and help uncover ways to streamline information flow and workflow.

Requirements:

3+ years as an entertainment assistant (experience with music is a plus but not required).

Get to know the team so well, you can do their thinking for them in an administrative capacity.

Must be able to manage a demanding and hectic schedule, staying on top of heavy email flow and rolling calls.

Must be comfortable speaking and corresponding with demanding clients.

Team player who operates in a fast paced setting.

Understanding of how to prioritize and respond accordingly.

Have clear, concise communication skills, excellent interpersonal skills, creative thinking, and the ability to multitask.

Ability to be discrete and maintain confidential information.

Excellent computer skills including Word, Outlook, etc. Technical aptitude highly preferred.

Must handle personal requests and must be flexible on work hours and be willing to work overtime.

The Successful Candidate Will Also:

Be able to work proactively, independently and reliably on multiple projects under tight time frames in a fast-paced environment with a positive and energetic attitude. They must be a self-starter who is bright and highly motivated.

The ideal candidate is excited to dive in head first and enjoys a fast-paced environment.

The candidate must have good judgment and be able to work independently with little direction at times.

Have experience working across a diversity of cultures, time zones, and languages.

Have unparalleled organizational skills and unwavering attention to detail. Must be able to multitask and understand the urgent need of client requests.

Be curious and eager to tackle matters outside area of expertise.

Tech­-savviness,

Speak multiple languages (not required).

Have a great sense of humor!

Prosum

ABOUT THE ROLE:

The Executive Assistant to the CEO will provide high-level administrative and production support to the CEO of Tribeca Enterprises and ensure efficient operation of her office. This highly organized, self-starting employee will anticipate and deftly maneuver through the day-to-day challenges that come with managing the schedule of an executive who has multiple projects happening simultaneously.

ABOUT YOU:

Our ideal candidate can shift priorities easily, understands the nuances of those priorities, and is business-minded enough to know what is important and what can wait. This position requires high energy, a strong work ethic, and outstanding communication and interpersonal skills. With an impeccable attention to detail, our CEO’s next Executive Assistant will consistently take a “no job too small” approach to all their assignments. The ideal candidate will be insatiably curious and excited about all Tribeca does–the CEO office is small and tight-knit, so the ideal candidate will be eager and ready to join the team!

RESPONSIBILITIES:

• Manage scheduling of all appointments and commitments.
• Daily upkeep and tracking of all telephone calls.
• Document meetings and track/follow up on action items.
• Booking travel arrangements.
• Oversee Admin Assistant & team of interns who assist with office finances, gift-sending, errands, office organization & more.
• Work effectively and communicate with other Executive Assistant to ensure streamlined communications and updates across the office.

REQUIREMENTS:

• Bachelor’s degree required.
• At least 3-5+ years of experience in an Executive Assistant, Project Management, or operational role (preferably in the Film, TV, Media, or Tech landscape).
• Experience working within a start-up or rapid growth environment preferred.
• Experience working in production strongly preferred.
• Strong interest in new media (especially immersive), technology, innovation, and content preferred.
• Experience planning and setting goals, analyzing success towards goals, and making informed decisions.
• Excellent judgement, attention to detail, strong multi-tasking skills, and an innate drive to get things done.
• Highly collaborative working style; can juggle competing priorities among a high performing team.
• Exceptional written and verbal communication skills.
• Ability to work autonomously and take ownership of projects.
• Ability to anticipate needs and stay 3 steps ahead.
• Ability to adapt quickly, build relationships, and engage people.
• Ability to organize among competing deliverables in a deadline driven industry with a professional demeanor.
• This position is onsite at our NYC office.

SALARY: $60,000-65,000

ABOUT US

Tribeca Enterprises is a multi-platform storytelling company. It provides artists with unique platforms to expand the audience for their work and broadens consumer access to experience storytelling, independent film, and media. The company operates a network of entertainment businesses including the Tribeca Festival; the Tribeca TV Festival; its branded entertainment production arm, Tribeca Studios; and creative production studio, m ss ng p eces.

Tribeca is committed to cultivating a diverse and inclusive workplace and is proud to be an equal opportunity employer. All applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, marital status, sex, sexual orientation, national origin, genetics, disability, age, veteran status, or other legally protected status.

Tribeca

Outback Presents has an opportunity for a highly-organized, collaborative, self-starting, and solutions-driven professional who loves live events and entertainment to provide administrative support to the Tour Marketing department. The Administrative Coordinator will assist the tour marketing team in the detailed organizing and execution of show, tour and festival marketing plans. The Administrative Coordinator will have the opportunity to take initiative to seek out opportunities to best assist the touring team with administrative support. This role is an on-site position based in Outback Presents headquarters office in Nashville, Tennessee. You will get to work with a great team of smart, creative, fun marketers.

This role is an on-site position based in Outback Presents headquarters office in Nashville, Tennessee.

KEY RESPONSIBILITIES

• Reporting to the Director of Marketing Strategy, provide administrative support and coordination with independent judgment and decision making related to overall tour support
• Manage Touring email inboxes to make certain all incoming requests are addressed and resolved in a timely manner
• Schedule, facilitate, and organize meetings
• Take detailed notes during meetings and calls and note action items
• Handle telephone, electronic, and written correspondences
• Provide artist, venue, and market research
• Streamline communication between marketing strategy team, internal department members, venues, artists, artist management, agencies, and vendors
• Track project and initiative status
• Enter data and extract data from the company database related to show history, tracking, sales, marketing, and logistics.
• Process payments and track invoices, and other financial documents

QUALIFICATIONS

• Bachelor’s degree or equivalent related experience
• Track record of successfully providing effective administrative support to managers and leaders
• Intermediate proficiency in Microsoft Office Suite, including Excel, Word, and Powerpoint
• Proficiency with Google Suite including, gmail, drive, calendar
• Familiarity with scheduling software and databases
• Experience with Airtable, Asana, Monday.com or similar is a plus
• Alignment with Outback Present’s Core Values: integrity, collaboration, humility, positive attitude
• Must possess the following competencies: adaptability, strong attention to detail, communication, decision making, initiative, interpersonal skills, judgment, listening, organizational skills, problem solving, and resourcefulness
• Must be willing to work on-site in the office during normal business hours. This is not a remote or hybrid position.

BENEFITS

• Medical, dental, vision, & prescription insurance
• Generous paid-time off including vacation, personal days, sick time, maternity leave
• Access to live music and comedy events
• 401K retirement saving plan with contribution match

Outback Presents is the leading independent full-service promoter of live entertainment. From the home base in Nashville, Tennessee, Outback Presents specializes in producing music and comedy shows, tours, and festivals across North America and connecting a diverse roster of artists with their fans.

Outback Presents provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, gender identity or expression, national origin, age, mental or physical disability, genetics, military status, or any other class protected by law. Equal employment opportunity applies to all terms and conditions of employment including hiring, placement, promotion, termination, layoff, recall, transfer, leave of absence, compensation, and training.

Agencies: While we appreciate our partnerships with vendors, we ask that agencies not contact Outback Presents employees directly in an attempt to present candidates. All applicants and potential candidates must be vetted by our Talent Acquisition team prior being presented to hiring managers, leaders, or company representatives.

To protect the interests of all parties, Outback Presents will not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to any Outback Presents employees via all communication channels are considered Outback Presents property and no fees will be paid for any hire resulting from the receipt of an unsolicited resume.

All agencies must obtain advance written approval from Outback Presents’ Director of Talent Acquisition to submit resumes, and then only in conjunction with a valid fully-executed contract for service and in response to a specific job opening. Outback Presents will not pay a fee to any Agency that does not have such agreement in place. Agency agreements will only be valid if in writing and signed by an officer of Outback Presents.

If you would like to be considered for a future agency, search firm partner, and/or independent recruiter vendor of Outback Presents, feel free to contact [email protected].

Outback Presents

Do you have 1-3 years of endorsements or partnerships experience? Do you have an interest in working in the entertainment industry? We are on the search for a coordinator for our entertainment client in the Los Angeles area. This is an exciting opportunity for a self-starter to learn the ropes in talent partnerships and branding. The ideal candidate will have the opportunity to grow into a junior agent!

This an hybrid (3-4 days onsite) position and requires Los Angeles based candidates.

Responsibilities:

• Perform administrative tasks to provide support with clients
• Manage company’s social media accounts including Facebook, Instagram, Twitter, etc.
• Interact with agents, talent managers, brands, agencies on a regular basis to support company growth
• Assist with brand partnerships and endorsement deals
• Responsible for assisting colleagues, talent and vendors with contracts and necessary communication between parties

Qualifications:

• 2-3 years of talent management, celebrity endorsements, brand partnerships, or influencer marketing experience
• Must be able to work onsite 3-4 days per week in Los Angeles area
• Ability to prioritize and meet changing deadlines
• Must be
• Proficiency in Microsoft Office Suite (Word, PowerPoint, Excel, Outlook)
• Strong written and verbal communication skills are necessary
• Bachelor’s degree preferred
• Experience with Adobe Creative Suite, Canva, Airtable, etc. are a plus

If you are interested in apply for the Partnerships Coordinator role, please send your Word document resume in response to the posting.

LHH

Livewire is a change communications agency. Our work helps our clients successfully navigate organizational change in a world of constant disruption, evolution and adaptation. We believe communication is essential for the human spirit. And we care deeply about every experience we create, considering each touchpoint an opportunity to deliver on our promise.

As Executive Assistant at Livewire you will play a key role in enhancing the CEO’s effectiveness. This role is the liaison between the CEO and those outside of Livewire, including executives. This role will provide administrative support in a well-organized, timely and proactive manner. You will work independently and may work in a team environment to serve as the primary support.

The Executive Assistant will represent the Livewire brand with integrity and spirit. This role is critical to the success of Livewire’s strategic plan as communicated through the company’s vision and mission.

Roles and Responsibilities

• Provide calendar management with emphasis on proactive planning and optimizing time, scheduling internal and external client meetings and conferences and addressing potential scheduling conflicts
• Draft and prepare correspondence (internal and external as required), reports, briefs, and PowerPoint presentations identifying required information, researching background information, and gathering information from appropriate sources
• Prepare the CEO for meetings, including compiling information and debriefing on pertinent information prior to the meetings
• Coordinate travel arrangements and accommodation including preparation and submitting of expenses
• Distribute materials for scheduled meetings, as necessary. At times you may be required to participate in meetings or transcribe minutes, take notes and assist in developing team briefs and action items from meetings.
• Support in preparing for monthly Leadership Team and quarterly board meetings, and address any action items that result from them
• Ownership and accountability for the annual Livewire All Team Offsite and other internal events. This includes venue sourcing, negotiation, event logistics, coordination of presentations, presentation support
• Plan and coordinate other executive meetings, full-team events and client entertainment and networking opportunities Provide support for all non-profit work and initiatives.
• Liaise and follow up with Leadership Team and other direct reports
• Support Client Services Team on non-billable presentations and internal meetings. May include but not limited to; pitch documents in PPT or Word, development of client, prospect or industry research or briefs and documenting minutes from internal meetings.
• Provide formatting, grammar/spelling checks and print/binding support on proposals, reports and PPT presentations with precise attention to all important details
• Write, proof-read and/or edit client and internal communications
• Manage a library of client information in our CRM software, assist Client Services Team with mailers, troubleshooting, and own communication with the provider.
• Source previous proposals and estimate documents from project archive as required
• Other duties may be assigned as required, including personal administrative tasks

Qualifications

• 3 or more years of experience supporting executive level roles in a fast paced environment is a considerable asset.
• Familiarity with Microsoft Teams and a keen understanding of what it takes to plan, navigate and deliver on client expectations and proficient with MS Office Suite.
• Excellent communication skills and strong organization skills and meticulous attention to detail.
• Collaborative mindset.

Future Growth Opportunities with Livewire

In addition to further responsibilities within the role the following future positions may also provide opportunities for growth:

1. Office Management

2. Account Executive

Here are a few things that set us apart:

• We are an equal-opportunity employer, and we are proud to offer jobs in environments where diversity is embraced.
• Competitive compensation package
• Flexible hybrid work environment
• Summer hours
• Commitment to the continuous improvement of our team through learning and development
• Regular social events to foster teamwork
• Strong culture of charitable and community involvement

We are committed to recruiting, hiring, training, and promoting qualified people of all backgrounds, and welcome applications from individuals who fall into one or more protected statuses (race, color, religion, gender, sexual orientation, national origin, age, marital or veteran status, disability, or any other protected status). If you require accommodation, please notify us and we will work with you to meet your needs.

Livewire Communications

About Hive Media:

Hive Media redefines what it means to be a people-driven news and entertainment company. Our team focuses on creating and acquiring content properties, which allow us to cultivate solid relationships with our communities, technology experts, and advertising partners. Our platform provides AI optimized campaigns across dozens of native, social, and programmatic ad networks. When paired with highly verticalized publishing platforms, we can deliver the most focused content with the best ad experience to users anywhere in the world.

We are looking for an Office Manager/HR admin who thrives in a fun, dynamic, fast-paced environment. This person will manage the office’s day-to-day operations, provide administrative support to multiple departments, and assist our Human Resources Manager in the recruitment, benefits administration, and employee engagement. They must be organized, self-motivated, and able to take on various impactful tasks and projects.

This is a full-time, in-house position in our London, Ontario, Canada office.

Responsibilities:

• Champion Hive Media Group’s core values and company culture.
• Oversee our office, ensure everything is in working order and be the “go-to” person for employee requests or questions.
• Promote the employer brand, which would include posting on the company’s social media pages, planning and executing engaging activities, coordinating SWAG items, etc.
• Take ownership of ongoing projects related to increasing efficiency and improving office space.
• Benefits administration includes but is not limited to, communicating benefit plans to employees, responding to questions in a timely manner, working with brokers and third-party account managers to resolve any issues, reconciling invoices, and leading annual open enrollment.
• Maintain employee electronic files and ensure accurate and timely entry of HR transactions data in Payroll software related to new hires, change of status, employee benefits, training, and termination of employment.
• Manage the onboarding cycle from pre-boarding and ensure new team members are ready for day one. This includes sending New Hire documents, processing onboarding information, scheduling orientation sessions, and maintaining employee records.
• Assist in payroll processing for Canadian entities.
• Support offboarding activities for exiting team members, including scheduling exit interviews, sending communications about last-day details, and summarizing exit interview data.
• Management and overseeing of the Internship Program
• Plan monthly events to increase employee engagement, including annual Holiday and Summer parties.
• Serve as the primary point of contact between property management, third-party vendors caterers, and event coordination.
• Manage the office administration, including, but not limited to, tracking expenses, purchase requests, beverage/snack inventory, budgets for events and perks, creating office KPIs, running office errands, etc.
• Maintain a clean, presentable, and organized office space.

Requirements:

• Prior administrative or event planning experience, preferably in a start-up environment.
• Must be detail-oriented and able to multi-task.
• Ability to follow through on appointed projects
• Self-starter who can work independently with limited direction.
• Must be friendly, approachable, and always be looking for ways to help.
• 3+ years of experience in HR Assistant field, preferably in a start-up environment.
• Must be highly proficient in Microsoft Office (Word, Excel, PowerPoint).
• Exceptionally self-motivated and directed.
• Ability to adapt to different working styles and create a cohesive collaborative environment.
• Effective written and verbal communications skills.
• Extremely organized with the ability to work in a fast-paced environment.

Why Work for Hive?

• Competitive wages
• Employer contribution towards Medical, Dental, and Vision premiums for all regular full-time employees and their dependents.
• Employee Assistance Program (EAP)
• Registered Retirement Saving Plan (RRSP) with company match
• Paid Time Off
• We care about your career and foster a culture of learning. We provide dedicated time to improve your skills, lunch and learns, online courses, knowledge sharing between team members, and many more opportunities.
• A management team focused on performance, growth, engagement and connection.
• Company-sponsored events and fully hosted summer and winter parties.

*Hive Media Group LLC is proud to be an equal opportunity employer committed to a diverse and inclusive work environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, marital status, disability, veteran status or any other basis protected by law.

Hive Media Group

Who we are

Founded in 2021, beloFX is a next-generation visual effects and technology company. We operate globally with outstanding teams based in Canada, India, and the UK. This is an era of dramatic change in moving image technology and process. Our founding team, who have extensive experience in high-end visual effects, intend the company to be at the forefront of this transformation. At the heart of our ambition are collaborative tools that unify and optimize creative excellence, operational efficiency and client service. The liberating power of this technology enables creative organizations such as ours to work in fundamentally new ways, and develop exciting ideas for the future.

You can see our work on recently released The Peripheral on Amazon and The Last of Us for HBO. We are currently working on multiple high-profile feature films and episodic shows for Paramount Pictures, Universal Pictures, Sony Pictures, Skydance Media, Amazon Entertainment, HBO and Apple TV+.

Join us as a Bidding Coordinator!

We are looking for a Bidding Coordinator to join our New Business team! This is a central role responsible for sourcing new business and winning work for the studio. The role will coordinate all bidding projects and work closely with and report to the New Business Executive and Managing Director. This is an exciting opportunity for a motivated self-starter who thrives in a fast-paced environment. The ideal candidate will have excellent communication skills and can foster strong client relationships.

What you’ll get to do

• Work across multiple potential projects in parallel, learning about analyzing VFX breakdowns, assessing other materials (storyboards, reference images, meetings, and previz) and identifying creative processes and as a result, providing competitive, coherent and detailed bid packages to send to our clients

• Actively work with internal production teams, supervisors and Heads of Department to not only establish the methodologies that will be used on a project but also quantify the said work

• Monitor studio capacity and capabilities and help New Business Executive assess whether a project or type of work would be appropriate for the studio to prioritize, then discuss and strategize with the New Business Executive and Managing Director

• Keep informed on industry cost structures and understand how it affects creative assessment

• Liaise with clients and maintain good client relationships

• Maintain a comprehensive set of notes on each bidding project to help a clean handover to Show Producers once awarded

• Assist with the collection of task actuals data from completed projects for the bidding database

What you’ll need to bring

• Intimate and up-to-date knowledge of the entire VFX workflow and how it relates to bidding, according to current technical and creative VFX methodologies

• Excellent understanding of financial considerations with strong analytical skills

• Ability and experience to build effective working relationships with clients and colleagues

• High-level knowledge of MS Office applications, particularly Excel

• Ability to work with a small team towards a common goal, with a collaborative mindset

• Impeccable attention to detail and accuracy

• Excellent communication skills

• Ability to stay calm under pressure and capable of delivering to short deadlines

• A high level of motivation and a positive, can-do- attitude

Our people at belo are, and you will be

• Respectful and approachable
• Proactive and forward-thinking
• Flexible and adaptable
• A team player with a strong team ethic
• Enthusiastic, positive and optimistic
• Open to picking up new skills and try new ways of working

What we can offer you

• A fun, happy and respectful environment
• Learn from industry veterans with a wealth of knowledge to share
• An innovative, creative and forward-thinking company where every employee contributes to its growth
• Fully remote positions enabling employees to shape a career contributing to ground-breaking projects whilst benefiting from the flexibility needed in modern life
• Paid vacation days, sick days and personal days
• Competitive compensation and comprehensive health benefits package, including extended health, dental, vision, life and AD&D insurance, 24/7 counselling through an employee assistance program and a health spending account
• Annual WFH allowance for home office equipment
• RRSP company matching
• Social events and activities (Holiday season & Summer parties)

Our promise to you

beloFX is an equal opportunity employer and we are dedicated to putting diversity, inclusion and equality at the forefront of our culture. We believe in creating an environment where different ideas and perspectives are championed and where each individual feels empowered to contribute. We appreciate the great value that comes with creating teams that represent many diverse beliefs and visions. All qualified applicants will receive consideration for employment without regard to race, colour, national origin, religion, belief, age, disability, gender identity, sexual orientation, marital status or veteran status. We encourage applications from underrepresented groups.

Apply now! Be part of belo’s journey!

If you think this role sounds like a good fit for you then please apply here https://www.belofx.com/careers and complete our application from. If you would like to learn more about the position or careers at beloFX please contact [email protected]

If you require any support in the application process, including disability accommodation, please contact [email protected]

*Applicants must be eligible to work in Canada and be a resident of Quebec, Canada

beloFX

Comcast brings together the best in media and technology. We drive innovation to create the world’s best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative and fascinating businesses and create career opportunities across a wide range of locations and disciplines. We are at the forefront of change and move at an amazing pace, thanks to our remarkable people, who bring cutting-edge products and services to life for millions of customers every day. If you share in our passion for teamwork, our vision to revolutionize industries and our goal to lead the future in media and technology, we want you to fast-forward your career at Comcast.
Job Summary Responsible for directing and organizing the financial planning process. Conducts performance analysis and progress review reports. Prepares financial statements and analysis and maintains a system of accounts. Leads and conducts special projects, typically project involving financial analysis and research of business issues in order to provide top management with financial data and business advice to support their resource allocation decisions and objectives for corporate growth and profitability.
Job Description
Core Responsibilities
Conducts and documents moderate-to-complex financial analysis, business analysis and profitability and cost analysis projects and presents to senior management. Analyzes significant variances from planned or forecasted results in order to provide interpretations and recommendations to management.
Directs the preparation of all accounting and financial reports, relating to proposed new business operations, for management and operations review.
Serves as a channel for senior management to relay their financial planning and business needs/issues. Leads the preparation and review of budget materials for the executive leaders and manages ongoing reporting against budget and plan objectives.
Participates in various corporate financial accounting projects such as financial systems development and currency management programs.
Develops ways to continually improve processes to ensure timely and accurate budget analysis for management team.
Consistent exercise of independent judgment and discretion in matters of significance.
Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) and overtime as necessary.
Other duties and responsibilities as assigned.

Employees at all levels are expected to:
Understand our Operating Principles; make them the guidelines for how you do your job.
Own the customer experience – think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.
Know your stuff – be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences.
Win as a team – make big things happen by working together and being open to new ideas.
Be an active part of the Net Promoter System – a way of working that brings more employee and customer feedback into the company – by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.
Drive results and growth.
Respect and promote inclusion & diversity.
Do what’s right for each other, our customers, investors and our communities.

Disclaimer:
This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.

Comcast is an EOE/Veterans/Disabled/LGBT employer.
Comcast is proud to be an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other basis protected by applicable law.
Education
Bachelor’s Degree
While possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience.
Relevant Work Experience
10 Years +

Salary:
Pay Range: This job can be performed in Denver Campus, with a Pay Range of $129,288.98 USD – $193,933.47 USD
Comcast intends to offer the selected candidate base pay within this range, dependent on job-related, non-discriminatory factors such as experience.
Base pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work. Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus. Additionally, Comcast provides best-in-class Benefits. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That’s why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality – to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the compensation and benefits summary on our careers site for more details.
Comcast

At Entertainment Partners and Central Casting, we are committed to creating an environment where every employee is seen, where ideas, thoughts and perspectives are shared openly, and where fearless innovation is encouraged. Weaving diversity, equity, and inclusion into who we are will drive our competitiveness by encouraging creativity and enhanced decision making.

We help to power Oscar-winning films, Emmy-winning shows, and Clio-winning commercials. Feel the satisfaction of doing work that directly impacts the most exciting industry in the world. EP is poised to redefine and evolve the back-office processes of the entertainment community with security at the core of what we do.

Are you looking for the next opportunity to revolutionize an industry? If so….

We are looking for a client-focused Client Advocate Manager or a Senior Client Advocate Manager to ensure our clients obtain solutions to their issues and questions, which span a variety of topics and situations. This individual will assist our clients by providing guidance, initial response and routing to the right functional area within EP. This person will be responsible for tagging the type of issue, assigning the appropriate severity and priority, and distributing it to the correct person or department. This role will need to understand our products and client use to be able to identify needed relevant information and append, when appropriate, in order to expedite resolution by the ultimate solutions provider. In some cases, the Client Advocate may assist the client directly by providing information or documentation directly upon triaging the case. This individual will collaborate with department leadership to refine processes as needed to achieve the corporate goal of FCR as well as improved client satisfaction and ultimately client retention.

KEY RESPONSIBILITIES

· Review and categorize incoming cases, assigning to a user, department, queue or resolving directly.

· Analyze issue and assign severity and priority.

· Resolve support cases involving known issues or procedures described in published documentation with emphasis on first contact resolution including direct verbal/written communication with clients.

· Understand overall and client-specific SLAs & OLAs and ensure the achievement through timely review/follow up on cases assigned to departments and or queues.

· Gather necessary technical data to begin support, including detailed problem descriptions.

· Match customer problem descriptions to EP guides, known issues, and FAQs.

· Educate and review Self-help content with clients and attach to cases for later reference.

· Identify when an issue does not include enough information to resolve and request additional information before sending forward for resolution.

· Apply technical knowledge and trainings to improve procedures and documentation.

· Continue learning through case management and customer interaction and become an EP evangelist.

· Review performance data to ensure highest possible FCR, case open speed, and case distribution speed, first owner resolution.

· Identify cases not meeting defined SLA or OLA and escalate as needed.

· Raise process and personnel opportunities to management and make suggestions for improvements.

· Additional duties as assigned.

JOB REQUIREMENTS/QUALIFICATIONS NEEDED

· Communication, client first, focused on resolution and delighting customer.

· Strong NPS/CSAT focus.

· Knowledge of and experience in troubleshooting, analyzing and resolving client issues.

· Knowledge of call center metrics and performance standards preferred (required for Sr. Mgr).

· PC skills (MS Word, Excel, PowerPoint).

· Experienced in Salesforce including report building.

· Creative client focused problem-solving skills with high degree of diplomacy.

· Knowledge of general business and management principles.

· Ability to demonstrate professional demeanor under various circumstances.

· Motivated, goal oriented and persistent.

· Strong written and verbal communication skills.

· Ability to collaborate and work with team and other departments effectively.

· Ability to influence and rally internal owners and stakeholders to deliver for client; hold others accountable.

· Ability to influence multiple audiences.

· Deep knowledge of entertainment industry Support, Account Management, Payroll Operations and Technical Services.

· 5+ years (7+ for Sr. Mgr) previous experience in Client Operations, preferably in a Support, Client Success Management or Account Management role.

· 2+ years’ (3+ for Sr. Mgr) experience in Entertainment Payroll, Client Service or other highly visible, cross-functional role.

· Action-oriented, never letting great be the enemy of the good.

· Collaborative and able to quickly develop strong, productive and collegial relationships.

· BA/BS in an applicable discipline or equivalent relevant experience.

As an EP Employee you will receive our amazing benefits package including healthcare, dental, and vision coverage.

Other benefits and perks include:

• 401(k) retirement savings plan and company match
• Paid holidays, vacation time, and sick time
• Participation in company equity plans
• Employee Assistance Program, mental health and wellness programs
• Training and development
• Possibility of hybrid/flexible/schedules
• Annual bonus and merit reviews

The salary range for this position is $100,000 – $125,000 and is commensurate with experience related to the position.

Entertainment Partners

Position Title: Social Media Manager

Location: Burbank, CA (Hybrid)

Reporting to: SVP, Marketing & Digital Strategy

Legendary Entertainment is a leading media company with film (Legendary Pictures), television and digital (Legendary Television and Digital Media) and comics (Legendary Comics) divisions dedicated to owning, producing, and delivering content to worldwide audiences. Legendary has built a library of marquee media properties and has established itself as a trusted brand that consistently delivers high-quality, commercial entertainment including some of the world’s most popular intellectual property. In aggregate, Legendary Pictures-associated productions have realized grosses of more than $19 billion worldwide at the box office. To learn more visit: www.legendary.com.

Summary

The Social Media Manager will be responsible for managing the brand’s presence across all digital touchpoints both consumer-facing and internal.  Candidates must be fluent in strategies for top social platforms, with current knowledge of how to leverage each medium to best engage with our fandoms. This role will work with internal stakeholders to develop, maintain, and create content for a social editorial calendar in support of our film, TV, comics, consumer products, and corporate initiatives. This is a highly collaborative, and team-oriented role which requires working cross-functionally within the company and with external stakeholders. The role sits on the frontlines of our connection to our audience and requires a proactive, creative, and resourceful social expert with deep understanding of how audiences connect to content online.

Responsibilities

• Play a key role in defining and executing a vision for how the Legendary brand represents on social, promoting the brand via our films, tv, comics, and consumer products.
• Be the champion of our audience: bring a deep understanding of what drives our fandoms and ensure that our editorial agenda serves our growing community.
• Create and maintain forward-looking content calendar working with internal team for all Legendary-operated social channels.
• Manage creation of content working with internal team.
• Partner with cross-functional teams to build custom social support around launches, including live event coverage on social, experiential/digital activations, and other forms of digital marketing.
• Work with distribution partners to support and amplify content releases.
• Develop and maintain internal and external-facing email newsletters.
• Construct and implement best in class community management strategies for our different fandoms.
• Oversee and contribute to copywriting efforts across our social platforms
• Deliver regular reporting which tracks audience growth and engagement, as well as internal reporting surrounding our key beats.

Experience & Skills

• Bachelor’s Degree
• 5+ years experience managing the social presence of a major entertainment brand or IP
• Extensive experience developing content for multiple social channels
• Ability to thrive and prioritize in fast-paced environment is a must.
• Familiarity with developing and launching email newsletters
• Experience building and launching digital marketing initiatives
• Nuanced understanding of the social media landscape, top platforms, and audience behaviors
• Keen curatorial eye for interesting, stand-out content online
• Hands-on experience in growing and maintaining an online community
• Experience in tracking, analyzing, and reporting on social performance, with improved growth and engagement in mind. Experience with search analytics and social listening.
• Experience with international social platforms (Weibo, WeChat, VK, etc) a plus
• Proficiency in Adobe Creative Suite and Microsoft Office suite or products
• Strong written and verbal communication skills, including copywriting
• Excellent organizational and project management skills
• Passion for film, TV/streaming, and all things digital

More Information

Legendary Entertainment is an equal opportunity employer. Legendary Entertainment does not discriminate in employment with regard to race, color, religion, national origin, citizenship status, ancestry, age, sex (including sexual harassment), sexual oriented, marital status, physical or mental disability, military status or unfavorable discharge from military service or any other characteristic protected by law.

The anticipated annual base salary for this position is $65k to $85k. This range (amount) does not include any other compensation components or other benefits that an individual may be eligible for. Total rewards may include annual bonuses, short- and long-term incentives, and program-specific awards. Legendary Entertainment also provides a variety of benefits to employees, including health insurance coverage, employee wellness programs, life and disability insurance, a retirement savings plan, year-round paid holidays, and paid time off (PTO).

The actual base salary offered depends on a variety of factors, which may include as applicable, the qualifications of the individual applicant for the position, years of relevant experience, market demands and indicators, specific and unique skills or training, level of education attained, certifications or other professional licenses held, and if applicable, the geographic location in which the applicant lives and/or from which they will be performing the job. The hiring salary range (amount) for this position applies to New York City and California.

Legendary Entertainment