SENIOR PRINT PRODUCTION MANAGER
Location: London
About Havas Studios
Havas Studios is an integrated global production business, spanning the full range of content production capabilities. We have studios in London, New York and Chicago – this will be followed by further studios across Europe, Australia, China, India, Latin America and the west coast of the US and we work with some of the world’s most iconic brands such as Carling, JD Sport, Huawei, Ella’s Kitchen and more.
Our capabilities span film, audio, print, photographic and digital content production, encompassing content origination talent and a wide range of post-production facilities.
The Studios team sit within key Havas locations. This role will be based out of Havas’ HKX building, in King’s Cross. You will be required to frequently attend meetings with the client in Holborn and potentially regularly work from their offices.
Havas Studios people are entrepreneurial, ambitious, smart, collaborative, and down to earth.
The Role
You will be the day-to-day lead of a team of integrated Project Managers, Designers and Developers, on Havas Studios’ newest client.
The client is a major retail client – consisting of a lead, halo brand, and a number of sub brands. We will be handling all print POS for each of their brands. You will be responsible for day-to-day contacts on both brand and internal studio side.
Relationship management is incredibly key to this role. This mostly print based client is fast paced and complex, so we need you will need to be ready and happy to regularly interact with senior stakeholders.
You will be the key contact for any information required by any internal or external stakeholder and will act as the interface between the client, senior internal stakeholders, the technology team, and Havas Studios production team. Alongside this, you will work closely with Brand and Product teams across a number of sub brands to ensure consistency, brand guardianship and diligent knowledge sharing. This will all be achieved within tight timelines.
A considerable part of this role is to maintain oversight of all projects that will be running in tandem, reporting regularly on:
- All deliverables
- Budget vs spend
- Performance KPIs
- Cost control and supporting the various workflows
- And more!
Most of this can be extracted from our proprietary technology platform, however you will be required to provide an analysis of this data and produce all reports required.
Your support in onboarding new ways of working and assisting with the day-to-day change will be invaluable. You must understand how to maintain and refine (where/when needed), best practice production across onsite/offsite production teams.
This is a not a task that we expect you to take on alone. You will be supporting a team who will support the delivery of projects through the peaks and troughs of the client’s content calendar.
On-brand and engaging content, cost-saving and process efficiency are the client’s main focal points, so this role is a vital part of the team and key to the overall success in building a successful partnership with the brand.
You will report into the overall client service lead at Havas Studios, keeping them up to date on project scopes, workloads, resourcing, finance, and future opportunities.
Ultimately, your responsibilities will be:
● Maintaining and growing strong relationships with client/agency contacts, through constant communication, creative thinking and problem-solving.
● Forging strong working relationships with Havas Studios departments, ensuring the smooth flow of work to/from the studio and any upcoming/future/pipeline of potential work
● Assisting with the onboarding of new client/agency contacts
● Define, plan and manage creative, production and strategic projects including a wide range of digital and print deliverables, from online advertising, social, DOOH, ECRM, web, press and print
● Be accountable and responsible commercially and operationally for the end-to-end process for your project deliverables with an emphasis on brief validating
● Track and manage resources and anticipate possible issues
● Working via an online workflow and resource management system to create and update project documentation including project briefing documents, schedules and budgets
● Identify opportunities to enhance internal processes, workflows, and project standards
● Deliver projects on time, to spec and within budget
● Checking the quality and content of all material produced with overall responsibility for ensuring the delivery of compliant material
● Leading all client status meetings and reporting regularly (agreed and on last-minute request)
Key skills required
● A thorough understanding of multi-channel production delivery
● Clear, concise and articulate communication
● Excellent attention to detail
● Able to build and maintain strong relationships with clients, partner agency and internal teams
● Highly organised and able to work under pressure and prioritise, delegating when needed
● Ability to interrogate clients briefs to provide the most efficient & highest quality response & output
● Commercially literate, understanding both rate-card and ad-hoc project estimating, with strong administration and organisational skills
● Responsible for the proactive development of the client’s business to improve Havas Studios reputation and promote organic growth
● A can-do/make it happen attitude
Experience
● Print background and experience in POS
● Integrated project management with at least four (4) years of experience producing successful online media campaigns from inception to completion
● An understanding of the ever-changing nature of the digital landscape and how it should interact with the customer experience in-store
● Managing a team of small to medium size across local and regional markets
● A strong understanding of agile methodologies and the ability to apply this philosophy to your working environment
● A thorough understanding of media buys and advertising specifications
● Extra credit: Experience with photo and video shoot production
● An understanding of content automation is favourable
Renumeration
Salary commensurate with experience
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