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HomeTechnical Entertainment Shop Manager

Technical Entertainment Shop Manager

$$$

The branch Shop Manager is responsible for the overall coordination and performance of the fulfillment, dispatch, and shipping departments.

RESPONSIBILITIES

Supervisory responsibilities

Management and supervision of all staff assigned (5-10 employees)

Essential functions

  • Manage the daily operations of branch departments including fulfillment, dispatch, and shipping
  • Work with Shop Managers to forecast labor needs and timelines for equipment turns
  • Pull daily reports for equipment locations to determine overall workflow and efficiency
  • Manage daily procedures and make improvements based on workload and overall performance of branch
  • Coach and train staff regularly, always leading by example
  • Conduct daily huddles and weekly team meetings to address operational concerns and motivate staff
  • Identify areas of inefficiency and recommend ways to fix them to General Manager
  • Lead team to meet goals, both in professional development and organizational processes
  • Manage and forecast future capacity needs with General Manager and plan accordingly
  • Understanding of and compliance with company policies
  • Ability to work more than 8 hours in a shift and / or on weekends may be required.

QUALIFICATIONS

Knowledge, Skills, and Abilities

  • Strong knowledge of audio-visual equipment, HD Camera formats, signal flow, audio and stage lighting
  • Proven leadership skills in a time pressured environment
  • Ability to prioritize and multi-task
  • Ability to work independently with minimal supervision
  • Proven history of outstanding customer service and problem-solving abilities
  • Ability to interact with customers on a professional level
  • Highly detail-oriented with superior organizational skills
  • Ability to prioritize multiple projects
  • Must possess excellent interpersonal, clear verbal and written communication. Fluency in English required.
  • Must have demonstrated time management skills and be able to meet deadlines in a fast-paced multi-task environment with minimal supervision.
  • Must have strong organizational skills and be able to prioritize work to meet deadlines.
  • Ability to maintain a calm demeanor in a stressful environment with ability to adapt positively to changes in the work setting with ease
  • Must be able to troubleshoot and execute other job functions with high attention to detail

Physical demands

  • May be required to spend long hours standing, bending, stooping, and/or walking.
  • Ability to lift, push, pull, and/or carry objects up to 75 pounds consistently with heavier weight necessary at times.
  • The position requires the ability to see clearly (with or without the aid of glasses or contact lenses) during responsibilities on and off a computer.
  • Must be able to communicate effectively by listening and in both written and verbal forms.
  • Must be able to work in various weather and temperature conditions to include extreme heat, humidity and cold.

Travel required

  • Travel may occasionally be required to on-site systems and facilities
  • Driver’s license preferred.

Required education and experience

  • High school diploma or equivalent education, Bachelors preferred
  • Proficient in Microsoft Outlook, Word and Excel
  • 5+ years working experience in AV/broadcast equipment rental and/or event execution capacity
  • Experience working in a Windows / MAC OS based environment

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Expiration date:
12-04-2023

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