At Entertainment Partners and Central Casting, we are committed to creating an environment where every employee is seen, where ideas, thoughts and perspectives are shared openly, and where fearless innovation is encouraged. Weaving diversity, equity, and inclusion into who we are will drive our competitiveness by encouraging creativity and enhanced decision making.
We help to power Oscar-winning films, Emmy-winning shows, and Clio-winning commercials. Feel the satisfaction of doing work that directly impacts the most exciting industry in the world while fostering a work environment with the nimbleness of a start-up but the stability of a blue chip. EP is poised to redefine and evolve the back-office processes of the entertainment community with security at the core of what we do.
Are you looking for the next opportunity to revolutionize an industry? If so….
We are looking for a Staff Account Management who will provide superior internal and external client service by taking personal ownership and accountability for navigating clients through their EP product experience, as a trusted advisor and collaborator. The Staff Account Management provides professional and consultative set-up and onboarding to new clients onto EP products. Working independently with general supervision from the team and manager, they work to consistently exceed expectations and continuously strive for excellence. The Staff Account Management is responsible for anticipating client business requirements, resolving issues and following through to provide the highest level of service, making our clients as successful as they can be.
KEY RESPONSIBILITIES
- Coordinate and set up all clients onto EP Products within established delivery times.
- Ensure accurate and timely entry and updating of client information into, but not limited to internal programs (MARCS, Salesforce, EP accounting systems, etc.).
- Prepare, deliver and manage Client Rate Sheet and Marketing Materials Requests.
- Prepare, deliver and manage the Insurance and Production Set-Up Order (PSO).
- Requirements for On-Boarding package.
- Prepare, deliver, facilitate execution of, and/or distribute client contracts.
- Initiate required actions for response to clients for On-Boarding, PSO, system order, contracts and insurance changes.
- Receive requests from Affiliates offices, to assist with a variety of order-related issues, billing of requests for products and/or building and deploying accounting systems.
- Support the onboarding of each client as a specialized account.
- Participate in due diligence activities in accordance with onboarding requirements, including coordinating with other company departments (Audit Compliance, Legal, etc.).
- Key liaison between client and customer (studio and end user being granted access to system).
- Provide general application support for all current and future EP Products. Point person for the production navigating clients through their inquiries, system needs, and providing solutions.
- Ensure a successful set-up and first time processes for the client. Perform Post Deployment Assessments on assigned system setups, working with the client to walk them through additional setup items and basic first time processes.
- Perform short-term data analysis utilizing system knowledge, Salesforce, knowledge base articles, reports, Wdbedit, internet research, and other system-generated output to thoroughly investigate and troubleshoot customer issues prior to escalation to the next level.
- Track all client interactions and correspondence in Salesforce with quality detail and in real time.
- Document all activities such as introduction, post deployment assessment, weekly check ins and show visits/onsite support in Salesforce at the project level.
- Document all client inquiries in Salesforce via Case and record all inbound/outbound calls as well as emails and other case tasks with quality detail.
- Adhere to escalation procedures for assigned tasks/issues, ensuring that all involved parties are informed of an issue’s current status/resolution.
- Ensure intake of tasks/cases.
- Ensure escalations include complete information and guarantee timely follow up
- Provide reporting/documentation, such as call logs, monthly/weekly client check-ins, knowledge base articles and other client reports.
- Identify qualified prospective clients and assess feasibility for products and services. As appropriate, promote EP’s complete product and service offering to assigned accounts.
- Participate in regularly scheduled account team meetings.
- Serve as a support resource to others on the team in support of the client.
- May participate in various client focused and department projects.
- Additional duties as assigned.
JOB REQUIRMENTS/QUALIFICATIONS NEEDED
- Bachelor’s Degree preferred or industry/job experience equivalent.
- Minimum two years prior relevant experience, in client service preferred.
- Entertainment industry experience preferred, specifically entertainment Production experience.
- Demonstrate a high level of professionalism, always showing respect for the client and for fellow employees.
- Creative client focused problem-solving skills with high degree of diplomacy.
- Learning agility and action orientation.
- Strong written and verbal communication skills with client facing acumen.
- Ability to collaborate and work with team and other departments effectively.
- Ability to defuse escalated client situations.
- Ability to analyze, demonstrate sound decision making and critical thinking skills.
- Ability to multi-task as well as handle multiple client issues at a time.
- Proficient in Microsoft Word, Excel, Outlook, Salesforce.
- Intermediate SQL and data base knowledge.
As full-time EP Employee you will be eligible to receive our amazing benefits package that include healthcare, dental, and vision coverage.
Other benefits and perks included are:
- 401(k) retirement savings plan and company match.
- Paid holidays, vacation time, and sick time.
- Participation in company equity plans.
- Employee Assistance Program, mental health and wellness programs.
- Training and development.
- Possibility of hybrid/flexible/schedules.
- Annual bonus and merit reviews.
The annual salary range for this position is $58,500-$67,300 and will be commensurate with experience related to the position.
Entertainment Partners
Related jobs:
Craft Services & Catering Crew
Job Description
A short film production is hiring Craft Services and Catering crew to support cast and crew during filming. This role is essential to keeping the set energized, organized, and running smoothly.
Job Responsibilities
-
Set up and maintain craft services area
-
Prepare and organize snacks, meals, and beverages
-
Ensure cleanliness and food safety standards
-
Support crew morale during long shoot days
Requirements
-
Prior craft services or catering experience preferred
-
Organized and reliable
-
Comfortable working on a film set
Compensation
-
Paid crew position (rate discussed upon selection)
Job Description
A seasonal event brand is hiring two outgoing sales staff to help run a vendor booth during the WEF (Wellington International) season. This is a fast-paced, customer-facing role ideal for someone who enjoys talking with riders, trainers, and owners, and feels confident representing products, starting conversations, and closing sales on-site.
Job Responsibilities
-
Greet attendees and be the friendly face of the booth.
-
Start conversations with riders/trainers/owners and answer basic product questions.
-
Demo products and help close sales on the spot.
-
Keep the booth looking clean, organized, and professional throughout the day.
-
Capture key questions/leads and share them with the team for follow-up.
-
Maintain a positive, professional presence during busy event hours.
Requirements
-
Comfortable working in an equestrian/event environment (hunter/jumper or sport horse background preferred).
-
Experience with vendor booths, event sales, or equestrian sales (preferred).
-
Confident, outgoing, and professional presentation.
-
Must be able to work locally and reliably in the Wellington/West Palm Beach area.
-
Ability to work a seasonal schedule with shared coverage (not necessarily every day).
Compensation Details
-
$20/hour
-
Up to $60/day travel stipend
-
Performance-based commission
Job Description
A local media and storytelling team is hiring a full-time Creative Producer to help shape engaging stories that connect Las Vegans to their city. This role supports content development across audio and digital platforms, working closely with the team to plan, produce, and deliver compelling local storytelling. Candidates must live in the Las Vegas metro area and be excited about community-focused content.
Job Responsibilities
-
Develop, pitch, and produce local story ideas for audio and digital platforms.
-
Coordinate production logistics, including scheduling, planning, and managing deliverables.
-
Support recording sessions and help guide content structure from concept to final output.
-
Collaborate with hosts and internal team members to ensure content aligns with editorial goals.
-
Maintain organized workflows and timelines for ongoing content production.
Requirements
-
Must live in the Las Vegas metro area.
-
Experience producing audio, podcast, or digital content (professional or comparable experience).
-
Strong storytelling instincts and knowledge of local culture/community interests.
-
Excellent organizational skills and ability to manage multiple deadlines.
-
Comfortable working collaboratively in a fast-paced content environment.
Compensation Details
-
Compensation details are not listed in the post (to be provided during the application process).
Job Description
A production company is seeking a Creative Video Producer to join its team and support the development, production, and delivery of high-quality video content. This role is ideal for a creative professional with strong storytelling skills, hands-on production experience, and the ability to manage projects from concept through final delivery. The ideal candidate is collaborative, detail-oriented, and passionate about visual storytelling.
Job Responsibilities
-
Develop and produce video content from pre-production through post-production.
-
Collaborate with creative teams, clients, and stakeholders to bring concepts to life.
-
Oversee shoots, including coordinating crews, equipment, and schedules.
-
Manage post-production workflows, including editing, revisions, and final delivery.
-
Ensure projects are completed on time, on budget, and aligned with creative goals.
-
Contribute creative ideas and solutions to enhance video storytelling and production quality.
Requirements
-
Proven experience as a video producer or in a similar production role.
-
Strong understanding of video production workflows, from planning to final edit.
-
Ability to manage multiple projects simultaneously while meeting deadlines.
-
Excellent communication, organizational, and problem-solving skills.
-
A portfolio demonstrating creative video production work.
Compensation Details
-
Compensation details are not listed in the provided posting (to be discussed during the hiring process).
Job Description
Hiring Check-In Staff and VIP Staff for a rooftop New Year’s Eve event. This is a paid event staffing opportunity for reliable, customer-focused talent who can assist with guest check-in and VIP operations, including escorting VIP guests and managing wristbands and table registration.
Job Responsibilities
-
Check in guests and assist with event entry flow
-
Hand out wristbands and confirm guest access
-
Manage VIP ropes and maintain VIP area organization
-
Escort VIP guests up the elevator to their assigned tables
-
Support VIP table registration and guest coordination
Requirements
-
Professional, reliable, and comfortable working in a fast-paced event environment
-
Strong communication and customer service skills
-
Must wear all-black semi-formal attire
-
Must be able to provide 3 recent photos (no filters), experience (if any), and contact information
Compensation
-
$30 per hour
Model Recruiters for Fashion and Talent Agency
Job Description
A top-tier modeling agency is now hiring motivated Model Recruiters to scout new talent and connect with aspiring models in the Atlanta market and beyond. This is a remote-friendly, commission-based opportunity ideal for self-starters who are passionate about fashion, talent development, and building strong networks in the entertainment industry. If you’re looking for flexibility and income potential while expanding your footprint in the modeling world, this role is for you.
Job Responsibilities
- Identify and recruit potential modeling talent through online platforms and personal networks
- Build and maintain a pipeline of qualified candidates for agency representation
- Conduct initial outreach and guide talent through the application process
- Attend weekly calls and monthly virtual meetings for team updates and support
- Stay informed on trends in the modeling and entertainment industries
Requirements
- Must be 18 or older
- Familiarity with the fashion or modeling industry preferred
- Self-driven, organized, and results-oriented
- Smartphone and/or computer required for daily communication
- Able to work independently with minimal supervision
Compensation
- Commission-based pay structure with unlimited earning potential
- 90% remote flexibility
- Access to an established network within the Atlanta modeling market
- Ongoing mentorship and brand-building opportunities