At Entertainment Partners and Central Casting, we are committed to creating an environment where every employee is seen, where ideas, thoughts and perspectives are shared openly, and where fearless innovation is encouraged. Weaving diversity, equity, and inclusion into who we are will drive our competitiveness by encouraging creativity and enhanced decision making.
We help to power Oscar-winning films, Emmy-winning shows, and Clio-winning commercials. Feel the satisfaction of doing work that directly impacts the most exciting industry in the world while fostering a work environment with the nimbleness of a start-up but the stability of a blue chip. EP is poised to redefine and evolve the back-office processes of the entertainment community with security at the core of what we do.
Are you looking for the next opportunity to revolutionize an industry? If so….
We are looking for a Staff Account Management who will provide superior internal and external client service by taking personal ownership and accountability for navigating clients through their EP product experience, as a trusted advisor and collaborator. The Staff Account Management provides professional and consultative set-up and onboarding to new clients onto EP products. Working independently with general supervision from the team and manager, they work to consistently exceed expectations and continuously strive for excellence. The Staff Account Management is responsible for anticipating client business requirements, resolving issues and following through to provide the highest level of service, making our clients as successful as they can be.
KEY RESPONSIBILITIES
- Coordinate and set up all clients onto EP Products within established delivery times.
- Ensure accurate and timely entry and updating of client information into, but not limited to internal programs (MARCS, Salesforce, EP accounting systems, etc.).
- Prepare, deliver and manage Client Rate Sheet and Marketing Materials Requests.
- Prepare, deliver and manage the Insurance and Production Set-Up Order (PSO).
- Requirements for On-Boarding package.
- Prepare, deliver, facilitate execution of, and/or distribute client contracts.
- Initiate required actions for response to clients for On-Boarding, PSO, system order, contracts and insurance changes.
- Receive requests from Affiliates offices, to assist with a variety of order-related issues, billing of requests for products and/or building and deploying accounting systems.
- Support the onboarding of each client as a specialized account.
- Participate in due diligence activities in accordance with onboarding requirements, including coordinating with other company departments (Audit Compliance, Legal, etc.).
- Key liaison between client and customer (studio and end user being granted access to system).
- Provide general application support for all current and future EP Products. Point person for the production navigating clients through their inquiries, system needs, and providing solutions.
- Ensure a successful set-up and first time processes for the client. Perform Post Deployment Assessments on assigned system setups, working with the client to walk them through additional setup items and basic first time processes.
- Perform short-term data analysis utilizing system knowledge, Salesforce, knowledge base articles, reports, Wdbedit, internet research, and other system-generated output to thoroughly investigate and troubleshoot customer issues prior to escalation to the next level.
- Track all client interactions and correspondence in Salesforce with quality detail and in real time.
- Document all activities such as introduction, post deployment assessment, weekly check ins and show visits/onsite support in Salesforce at the project level.
- Document all client inquiries in Salesforce via Case and record all inbound/outbound calls as well as emails and other case tasks with quality detail.
- Adhere to escalation procedures for assigned tasks/issues, ensuring that all involved parties are informed of an issue’s current status/resolution.
- Ensure intake of tasks/cases.
- Ensure escalations include complete information and guarantee timely follow up
- Provide reporting/documentation, such as call logs, monthly/weekly client check-ins, knowledge base articles and other client reports.
- Identify qualified prospective clients and assess feasibility for products and services. As appropriate, promote EP’s complete product and service offering to assigned accounts.
- Participate in regularly scheduled account team meetings.
- Serve as a support resource to others on the team in support of the client.
- May participate in various client focused and department projects.
- Additional duties as assigned.
JOB REQUIRMENTS/QUALIFICATIONS NEEDED
- Bachelor’s Degree preferred or industry/job experience equivalent.
- Minimum two years prior relevant experience, in client service preferred.
- Entertainment industry experience preferred, specifically entertainment Production experience.
- Demonstrate a high level of professionalism, always showing respect for the client and for fellow employees.
- Creative client focused problem-solving skills with high degree of diplomacy.
- Learning agility and action orientation.
- Strong written and verbal communication skills with client facing acumen.
- Ability to collaborate and work with team and other departments effectively.
- Ability to defuse escalated client situations.
- Ability to analyze, demonstrate sound decision making and critical thinking skills.
- Ability to multi-task as well as handle multiple client issues at a time.
- Proficient in Microsoft Word, Excel, Outlook, Salesforce.
- Intermediate SQL and data base knowledge.
As full-time EP Employee you will be eligible to receive our amazing benefits package that include healthcare, dental, and vision coverage.
Other benefits and perks included are:
- 401(k) retirement savings plan and company match.
- Paid holidays, vacation time, and sick time.
- Participation in company equity plans.
- Employee Assistance Program, mental health and wellness programs.
- Training and development.
- Possibility of hybrid/flexible/schedules.
- Annual bonus and merit reviews.
The annual salary range for this position is $58,500-$67,300 and will be commensurate with experience related to the position.
Entertainment Partners
Related jobs:
Job Description
A UCLA Extension Advanced Filmmaking Workshop thesis project is seeking crew members for an upcoming comedy-drama short film shooting in Los Angeles. The production will film across two interior locations and is looking for experienced professionals as well as early-career crew members for a variety of behind-the-scenes roles. While this is an unpaid student production, selected crew will receive screen credit, meals, and covered production expenses.
Job Responsibilities
- Perform duties for your assigned crew position during production.
- Collaborate with the director and department heads on set.
- Help maintain a professional and efficient production environment.
- Be available for one or both scheduled shooting days, depending on the role.
Requirements
- Crew positions include:
- 1st Assistant Camera (experienced)
- 2nd Assistant Camera / Camera Production Assistant
- Gaffer / Key Grip
- Production Sound Mixer with Boom Operator
- 1st Assistant Director
- Hair and Makeup Artist
- Art Department / Set Dressing
- Production Assistants
- Intimacy Coordinator
- Behind-the-Scenes Photographer
- Composer
- Experience required for select technical positions.
- Early-career applicants are encouraged for Production Assistant and 2nd AC/Camera PA roles.
Compensation
- Unpaid opportunity.
- Screen credit provided.
- Meals on set included.
- Production expenses and expendables covered.
Job Description:
Eden Pictures is seeking passionate crew members to join its team for the Nashville 48 Hour Film Project, taking place August 14–16 in Nashville. Whether you’re a college student looking for hands-on production experience or a filmmaker eager to collaborate on a fast-paced project, this is an opportunity to help create a film from script to screen in just 48 hours.
Job Responsibilities:
- Assist with film production during the 48 Hour Film Project.
- Collaborate with the cast and crew throughout the production.
- Perform duties specific to your assigned crew position.
- Help ensure the project stays on schedule over the production weekend.
Requirements:
- Open to applicants for the following crew roles:
- Gaffer
- Grip
- Sound Mixer / Boom Operator
- Production Designer
- Props Master
- Production Assistants
- Stunt Coordinator
- Passion for filmmaking and collaboration.
- Available August 14–16 in Nashville.
Compensation:
- Meals provided.
- Opportunity to build your portfolio.
- Network with industry professionals.
- Gain hands-on filmmaking experience.
Job Description
A paid commercial production is hiring local film crew professionals for an upcoming shoot in the Midland/Odessa, Texas area. The production is seeking experienced crew members across multiple departments, making this an excellent opportunity for industry professionals looking to work on a commercial production with a collaborative team.
Job Responsibilities
- Perform the duties associated with your assigned production crew role.
- Collaborate with department heads and crew members throughout the commercial shoot.
- Maintain professionalism and follow production schedules and safety guidelines.
- Be available for the full production period.
Requirements
- Must be local to the Midland/Odessa, Texas area.
- Available for the scheduled production week.
- Experience in one of the following roles:
- Key Grip
- Grip/Swing
- Production Designer
- Wardrobe Stylist
- Hair/Makeup Artist
- Production Assistant
- Camera Production Assistant
- Apply only if qualified for the desired position.
Compensation
- Paid commercial production opportunity.
- Work with a professional production crew.
- Gain valuable experience on a commercial shoot.
Job Description
A film production is hiring experienced local crew members in the Salt Lake City, Utah area for an upcoming production. The team is seeking skilled professionals with experience in film, television, commercial, or documentary productions. This is a local hire opportunity for crew members who can work efficiently in a fast-paced production environment.
Job Responsibilities
- Perform duties based on your assigned production role.
- Collaborate with the production team throughout filming.
- Maintain a professional attitude on set.
- Arrive prepared with required equipment when applicable.
- Support efficient production operations during the shoot.
Requirements
- Local to the Salt Lake City, Utah area.
- Previous experience in film, television, commercial, or documentary production.
- Professional work ethic and ability to work efficiently on set.
- Sound Mixer applicants should include an equipment list.
- Submit your resume, relevant production credits, day rate, contact information, and equipment list (if applicable).
- Use the subject line: Salt Lake Crew – [Position] – [Your Name].
Compensation
- Paid crew opportunity.
- Compensation based on position and day rate.
- Local hire only.
Job Description
The Social Golf Association, in partnership with Fairway Fund, is expanding its creative team and hiring talented professionals across multiple creative and digital media roles. This opportunity is ideal for individuals passionate about content creation, design, and community engagement.
Job Responsibilities
- Fulfill responsibilities based on the selected position.
- Collaborate with the organization’s creative and marketing team.
- Produce high-quality digital content and creative assets.
- Support brand growth and audience engagement.
Requirements
- Relevant experience for the position being applied for.
- Strong communication and collaboration skills.
- Available positions include:
- Community Manager
- Graphic Designer
- Content Creator
- Content Manager
- Videographer
- Photographer
Compensation
- Compensation not specified.
Job Description
A local media and storytelling team is hiring a full-time Creative Producer to help shape engaging stories that connect Las Vegans to their city. This role supports content development across audio and digital platforms, working closely with the team to plan, produce, and deliver compelling local storytelling. Candidates must live in the Las Vegas metro area and be excited about community-focused content.
Job Responsibilities
-
Develop, pitch, and produce local story ideas for audio and digital platforms.
-
Coordinate production logistics, including scheduling, planning, and managing deliverables.
-
Support recording sessions and help guide content structure from concept to final output.
-
Collaborate with hosts and internal team members to ensure content aligns with editorial goals.
-
Maintain organized workflows and timelines for ongoing content production.
Requirements
-
Must live in the Las Vegas metro area.
-
Experience producing audio, podcast, or digital content (professional or comparable experience).
-
Strong storytelling instincts and knowledge of local culture/community interests.
-
Excellent organizational skills and ability to manage multiple deadlines.
-
Comfortable working collaboratively in a fast-paced content environment.
Compensation Details
-
Compensation details are not listed in the post (to be provided during the application process).
Model Recruiters for Fashion and Talent Agency
Job Description
A top-tier modeling agency is now hiring motivated Model Recruiters to scout new talent and connect with aspiring models in the Atlanta market and beyond. This is a remote-friendly, commission-based opportunity ideal for self-starters who are passionate about fashion, talent development, and building strong networks in the entertainment industry. If you’re looking for flexibility and income potential while expanding your footprint in the modeling world, this role is for you.
Job Responsibilities
- Identify and recruit potential modeling talent through online platforms and personal networks
- Build and maintain a pipeline of qualified candidates for agency representation
- Conduct initial outreach and guide talent through the application process
- Attend weekly calls and monthly virtual meetings for team updates and support
- Stay informed on trends in the modeling and entertainment industries
Requirements
- Must be 18 or older
- Familiarity with the fashion or modeling industry preferred
- Self-driven, organized, and results-oriented
- Smartphone and/or computer required for daily communication
- Able to work independently with minimal supervision
Compensation
- Commission-based pay structure with unlimited earning potential
- 90% remote flexibility
- Access to an established network within the Atlanta modeling market
- Ongoing mentorship and brand-building opportunities
