Partner Relations Manager

The Opportunity

PepperPointe Partnerships is seeking a Partner Relations Manager to join our team. This role works closely with senior leadership to support the company’s future growth. The Partner Relations Manager role will report directly to the Chief Strategy Officer and be one of the first points of contact and representation of PepperPointe Partnerships. You will be responsible for maintaining and growing relationships with existing and prospective doctor partners, and offer overall support to help the organization achieve its goals.

A Day in The Life Of

• Daily client engagement and leader in relationship management, proactively assessing, clarifying and validating client needs on an ongoing basis.
• Develops and implements effective communication strategies for current and prospective clients.
• Plays an integral role in generating and responding to qualified leads, including creating and maintaining prospect lists, performing sales calls resulting in scheduled meetings with target referral prospects, processing and responding to online website leads, and answering and processing incoming phone leads. This individual must provide prospective partners with a great experience and a deep understanding of PepperPointe Partnerships throughout their partnership journey.
• Develops and fosters beneficial relationships with business partners, potential partners, and individuals in the orthodontic and dental communities in order to build new partnerships and enhance the organization’s reputation.
• Contributes to the development of business and marketing plans and budgets, working with colleagues to execute organizational initiatives and team goals and strategies.
• Maintains, and documents all activity in, the business development database and organizes all partner and prospective partner information.
• Assesses potential partners in terms of income potential, cultural and mission fit.
• Evaluates, determines, and realizes quarterly business growth goals.
• Prepares pitches and proposals designed to obtain new partnerships and throughout any acquisition processes, as well as online and offline communications; ensures presentations are consistent with branding.
• Develops partner and prospect collateral and sales tools, including material for pitch meetings, and speaking engagements, events, sponsorships, and other direct partner and prospect communications.
• Identifies opportunities for thought leadership and marketing initiatives to increase brand awareness of PepperPointe Partnerships to prospective partners.
• Monitors competitive activity for partners and the company, draws conclusions, assesses implications and prepares marketing and research reports.
• Proactively assesses, clarifies, and validates partner needs on an ongoing basis.
• Participates in regular meetings to keep management up to date on current opportunities and competitive actions.
• Works closely with existing partners to help strategically grow their practice through mergers, acquisitions and consolidations.
• Serves as the main point of contact for conferences, sponsorships and seminars, as needed.

What You’ll Bring To The Table

• Alignment with PepperPointe’s core values listed below

Fearlessly chasing the challenge

Relentlessly pursuing results

Serving with tenacity

Working with an uncompromising commitment to honesty

• Exceptional attention to detail and strong communication skills (written and verbal)
• Ability to juggle multiple high-visibility, time-sensitive business development projects
• Ability to think both strategically and creatively
• Must understand the goals, service, culture and strategy of the organization
• Demonstrates strong organizational skills, the ability to meet deadlines, and the ability to solve problems
• Is an extremely flexible and adaptable self-starter with a winning attitude and team spirit
• Relationship-building skills: Capable of building and perpetuating profitable business partnerships and relationships, which promote long-term success
• Ability to understand client needs and demonstrate the value of PepperPointe Partnerships
• Working knowledge of CRM tools
• Must be capable of independently organizing and prioritizing work
• Willingness and ability to travel
• Must live in Central Kentucky where the majority of practices within the Central Kentucky group are located.
• Three to five years of sales experience or client relations, primarily in the business sector and related directly to the medical or dental industry, is ideal.
• Prior experience in administering customer service, project management, or board management is also valuable.

Education

Professionals in this field typically have a Bachelor’s degree in business, marketing, public relations, or a related field.

About PepperPointe Partnerships

PepperPointe Partnerships is a dental service organization (DSO) with an innovative approach to proactively address the challenges and industry changes practitioners face, create efficiencies at the practice level and provide support with non-clinical tasks, allowing practitioners to focus on providing excellent patient care. PepperPointe seeks to redefine what it means to be a DSO by fully leveraging the strengths and culture of doctor-owned dental practices, and a growth strategy for greater synergy and protection among all dental practitioners. Through the PepperPointe platform, we offer maintained doctor ownership, a collaborative network of doctors, and help clinical teams achieve the greatest success in providing excellent patient care. PepperPointe offers doctors an optimal exit and entry strategy, with partnership opportunities for every career stage, to help preserve and extend the practice legacy, and do so on their terms.

PepperPointe is an equal opportunity employer and committed to creating an inclusive environment for all of our applicants. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. All qualified applicants, regardless of personal characteristics, are encouraged to apply.

This job description is only a summary of the typical functions of the job, not an exhaustive or comprehensive list of all possible responsibilities, tasks, and duties.

PepperPointe Partnerships