Job Title: Healthcare Client Relations Coordinator
Salary: $16-18/H DOE
Hours: Flex daytime schedule, including weekends. Able to go remote post-training, but must sit in Birmingham, AL
Join our client’s team as a Healthcare Client Relations Coordinator. Your role will involve providing top-tier service to clients, managing inquiries, and maintaining effective communication. This position offers a competitive hourly wage of $17, with a flexible schedule between 8 AM and 8 PM, including rotating weekends. If you’re a customer-focused professional with a passion for the medical field, apply now.
Responsibilities:
- Serve as the main point of contact for corporate medical clients, addressing inquiries, and providing information.
- Manage a high volume of calls and emails, ensuring prompt and accurate responses.
- Schedule appointments, coordinate services, and manage client requests efficiently.
- Maintain accurate client records and update information as needed.
- Collaborate with internal teams to resolve issues and provide comprehensive solutions.
- Stay up-to-date on medical services, offerings, and company policies.
- Adhere to high standards of professionalism, confidentiality, and client satisfaction.
Requirements:
- High school diploma or equivalent; some college or medical-related coursework preferred.
- Previous experience in customer service or medical office administration is advantageous.
- Excellent verbal and written communication skills.
- Proficiency in using computer systems and customer relationship management (CRM) software.
- Strong organizational skills and attention to detail.
- Ability to work within a flexible schedule between 8 AM and 8 PM, including weekends on a rotating basis.
- Positive attitude, adaptability, and a passion for delivering exceptional client experiences.
Vaco
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