Director of Client Services, Political

TLC Political is an award-winning direct response marketing agency that is seeking a Director of Client Services to join our Political Practice.

Our Political Practice specializes in custom voter contact, fundraising, and issue advocacy programs for Republican candidates, committees, and causes. You can check out our work and the conservative clients we serve at www.tlcpolitical.com. Read more about the position below, and if applying, make sure to provide a cover letter when you upload your resume (your cover letter and resume should be one attachment that you upload when prompted for your resume).

The Director of Client Services will strategize and manage direct mail fundraising and multichannel Republican campaigns, strengthen the membership bases of right-leaning organizations fighting for free markets and limited government, and come up with killer voter contact hooks that move the needle for our growing list of conservative clients, sometimes all in the same day (kidding… sort of). And you’ll be doing it all alongside the best team in politics.

What you’ll be doing

• Overseeing all aspects of direct mail fundraising, membership, and voter contact campaigns for our Republican clients
• Crafting the Political Practice’s strategy, integrating it into our right-leaning campaigns and other program efforts, and determining the appropriate balance between electoral work
• Conducting rapid, accurate, and detailed research, analysis, and briefings on a wide range of devolved policy issues and evolving political dynamics, proactively engaging internal and external expertise as needed
• Supervising and providing strong leadership for your team including reinforcing TLC Political’s policies, responding to challenges quickly and appropriately, and advancing our mission
• Developing team members’ strengths, guiding their professional development, and identifying strategic opportunities for their growth
• Assisting with recruitment and hiring

About you

• A minimum of 5 years of relevant experience including serving as a political director, legislative director, organizer, campaign manager, or equivalent position for a Republican campaign (membership, fundraising, direct response marketing, and/or finance experience is a strong bonus)
• Strong customer service skills and the ability to establish and maintain goodwill with our conservative clients.
• Excellent communication and writing skills.
• Self-starter with a demonstrated capability to manage multiple projects, prioritize a variety of tasks, and think on your feet to meet ever-changing needs and deadlines.
• Solid experience in formulating long-term strategies, shifting from big picture strategic thinking to tactical execution, and driving account management.
• Exceptional organizational skills and meticulous attention to detail
• Comfortable working in a fast-paced, deadline-driven environment with quick turnarounds
• Experienced in giving, receiving, and sharing feedback.
• Adept at problem solving and resolving conflicts.
• Results-oriented and team-first attitude
• Inclination to learn and grow professionally.
• Desire to work for a values-driven company that seeks to improve the world for the better

What we offer

• Competitive compensation
• 401(k) with match
• Medical, dental, vision, life, and disability insurances
• Flexible PTO and generous holiday observances
• Learning and professional development opportunities
• Paid parental leave
• Company-sponsored volunteering
• Remote work
• Free parking
• Café and complimentary gym access in the office building
• Collaborative and entrepreneurial work environment
• The opportunity to be part of a friendly, dynamic, and hardworking team excited about delivering high-quality work and great results for our clients.

About us

TLC Political is a full-service direct response marketing agency that specializes in custom voter contact, fundraising, and issue advocacy programs for Republican candidates, committees, and causes. Rooted in data, our team of experts works tirelessly to provide highly targeted and creative communications that drive powerful results. In fact, we’ve raised historic amounts of critical revenue and executed award-winning campaign strategies for some of the nation’s largest and most high-profile political brands, including Majority Leader Mitch McConnell, Ted Cruz, RAGA, NRCC, NRSC, and President Trump. And more than that, we pride ourselves in being a true partner, fighting in the trenches alongside our wide array of clients.

We’ve spent over 35 years taking purposeful, data-driven steps to advance Republican causes. Are you ready to take a few more with us?

TLC Political is an Equal Opportunity Employer and does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status, or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need.

TLC Political