Sr. Customer Development Manager – Sam’s Club

Join Jack Link’s as a Sr. Customer Development Managerto grow and develop total Jack Link’s sales & profitability across Sam’s Club by implementing detailed strategic sales plans and owing the joint business planning process. In this position, you will lead the customer relationship and sales function with Sam’s working with Jack Link’s internal teams such as trade planning, marketing, demand planning and business intelligence.

The candidate will live in Northwest Arkansas and office at the local office located in Bentonville.

Your focus will be to:

• Build strong customer relationships with Sam’s leadership, buyers, marketing, and replenishment teams.
• Develop solid DSMP (Distribution, Shelving, Merchandising, Pricing) and rotational/innovation plans that drive growth.
• Clearly understand customer strategy and align on joint business plans that meet growth expectations.
• Utilizing and leveraging Sam’s data (MADRID) to maximize growth opportunities and quickly identify and resolve any issues related to sales, inventory, and execution.

Specifically, you will:

• Achieve top & bottom-line sales & profit goals.
• Lead Joint Business Plans (JBP’s) across all segments (measured monthly, quarterly, and annually)
• Develop 3-year strategic customer plans.
• Provide transparent & timely communication to internal team members and our customers.
• Develop plans for customer-specific business opportunities focused on expanding Jack Link’s in-store presence.
• Analyze customer data and developing an action plan to achieve sales goals.
• Collaborate with cross-functional teams (Product Management, Trade Marketing, Research & Development, Demand planning) in creating both short & long-term category and customer strategies.
• Create and present information in a compelling and persuasive manner.
• Effectively wire relationships throughout customer organizations and at various levels within Jack Link’s and Sam’s: Executive Management, Operations, Supply Planning, and Marketing.
• Manage deduction andAR issues on all applicable accounts.
• Own the demand forecast for Sam’s and collaborate with internal demand planning partners to ensure supply chain excellence.
• Own the promotional planning process and internal system inputs required to manage the business.

Qualifications

• Bachelor’s Degree orequivalent experience
• 7+ years of CPG experience within the industry – experience working with Sam’s Club
• 5+ years of Direct Sales Experience

DESIRED BEHAVIORS:

• Work with minimal direction to drive growth with Sam’s.
• Work with High sense of urgency.
• Be creative to drive pack solutions from concept to execution.
• Respectful candor with a direct approach.
• Full ownership over all aspects of the customer relationship.
• Proactive cross-functional engagement to build 360-degree plans.

SKILLS:

• Strong communication & presentation skills.
• Ability to influence.
• Solid skills working with Retaillink and MADRID.
• Solid Excel skills which will drive efficiency.
• Ability to keep-up in a fast paced, dynamic environment.

TRAVEL REQUIREMENTS:

• Approximately 10-15% travel depending on business needs.

Additional Information

EQUAL EMPLOYMENT OPPORTUNITY EMPLOYER:

Jack Link’s provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic that is protected by federal, state or local law.

E-VERIFY:

Jack Link’s is participant in the federal E-Verify program to confirm the identity and employment authorization of all newly hired employees. For information about the E-Verify program, please visit:https://www.uscis.gov/e-verify/employees

All your information will be kept confidential according to EEO guidelines.

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