Job Overview
Responsible for leading the development and execution of innovative marketing, communications, and public relations initiatives for the agency and its clients. The Director of Communications and Outreach initiates and drives the planning, strategy development, recommendations, and execution of communications, earned media, and outreach activities for clients.
Who You Are
You are an inspiring and seasoned integrated marketing communications and public relations leader, a savvy strategist, a beautiful writer, and a brilliant thinker. You know how to build rapport with a broad array of key stakeholders and you are adept at crafting strong, strategic messages that are the bedrock of successful campaigns. You have a demonstrated track record of developing effective and innovative approaches to shaping public opinion and changing behavior. You know how to effectively lead a team, including developing talent, mentoring, providing backup support, and managing staffing and workloads.
Who We Are: Marketers For Good
Civilian is a different kind of marketing communications agency. We are a Certified B Corporation, which means we are part of a global network of companies using business as a force for good. We take on clients and projects that align with our mission to improve lives, strengthen communities, and better the world. Our work includes supporting mental health and wellness, preventing youth suicide, and reducing the impact of adverse childhood experiences. It also includes advancing environmental sustainability, promoting the value of education, and driving economic development. We call it “marketing for good” and we are dedicated to tackling challenging issues and creating positive change in the world.
We are a dedicated group of innovators and problem solvers who come to work every day grateful for the opportunity to make a difference. We support our employees’ professional and personal development with a rich set of benefits, humane working hours, and a culture that rewards embracing challenges and having a great time doing it. The success of our approach shows in our average employee tenure of nearly five years (vs. the industry average of 2.5) and in the number of Civilians that return. We offer a truly unique balance of professionalism and heart.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Client Services (60%)
1. Working across departments, oversee the development and implementation of high-quality integrated strategic communications, earned media, and outreach plans with effective short- and long-term strategies to meet client objectives, increase the visibility of client programs, and strengthen Civilian’s reputation.
2. Working across departments and with the client, develop strategic and compelling messaging frameworks that educate, engage, and inspire the intended audiences to take the desired action. Ensure messaging is consistently applied across all communications activities. Facilitate stakeholder engagement and outreach to align on client messaging and other campaign inputs.
3. Lead the strategy and execution of earned media for clients, including conducting media outreach and generating earned media; providing talking points and other materials as needed; and identifying opportunities for innovative partnerships and approaches to advance client goals.
4. Lead the strategy and execution for highly-effective influencer marketing campaigns, including identification, engagement, activation, and measurement.
5. Direct the research, identification, and ongoing cultivation of innovative partnerships, co-marketing opportunities, and key community organization relationships to advance client and agency objectives.
6. Be a champion for working collaboratively to deliver integrated campaigns where the combined impact adds up to something greater than the sum of its parts.
7. Measure, analyze, and report on communications performance and impact, including earned media advertising value, sentiment analysis, and influencer campaigns.
8. Cultivate productive and trusting relationships with client communications leadership.
9. Provide executive thought leadership and spokesperson support including creation of executive thought leadership platforms (key topics for speeches, blogs, etc.) media training, interview, and presentation coaching.
10. Supervise high-level subcontractor scopes of work, as needed.
Agency Marketing and Communications (20%)
1. Lead the agency’s external marketing initiatives to create opportunities for keeping the agency, its services, and its success stories in front of the public; Support the CEO and agency with internal communications as needed; develop ideas and opportunities for feature articles, interviews, presentations, awards opportunities, and other activities that promote awareness of the company; serve as the point of contact for agency media outreach; manage all media contacts, and respond to media inquiries quickly and efficiently.
2. Lead and/or supervise the creation of, and contribute to, agency promotional materials, including updating, refining, and evolving the narrative for the organization’s website regularly to maintain fresh content.
Department Development, Management, and Support (15%)
1. Recruit, manage, develop, and retain an effective communications and outreach team. Lead by example. Promote a culture of high performance and continuous improvement that values learning and a commitment to quality.
2. Conduct performance appraisals and administer salary adjustments. Effectively assign, delegate, and monitor Communications and Outreach work; outline expectations of and communicate effectively with Communications and Outreach staff.
3. Ensure that all dept members are being utilized at approximately 85%; raise the flag (i.e., report to operations and propose solutions) when utilization is exceeding or falling short
4. Serve as the ambassador of Communications and Outreach morale. Create a positive, productive, respectful, and supportive working environment to serve staff members, clients, and the agency.
Business Development (5%)
- Oversee the development of Civilian’s communications and outreach approach for business development proposals, including conducting research, determining campaign strategy, designing evaluation methods and approaches, contributing content to proposals and work plans, and providing parameters and estimates for budgets.
- Help prepare for and participate in business development pitches.
QUALIFICATIONS
· Minimum 15 years of experience in strategic communications, public relations, marketing, branding, and social media within a marketing, advertising, and/or PR agency.
· Bachelor’s degree required; MBA or equivalent business experience preferred.
· Experience with public sector, government or CA local, regional, and state politics preferred.
· Exceptional written, verbal, and presentation skills.
· Exceptional interpersonal, leadership, supervisory, and organizational skills.
· Proven ability to develop and implement communications plans that achieve specific, measurable results.
· Able to develop and tailor communications to effectively connect with diverse audiences; capable of adapting strategies and tactics to respond to client or audience feedback.
· Sound judgment, self-confidence, and professionalism that equate with a position reporting to the CEO.
· Self-motivated, proactive, and entrepreneurial; demonstrated ability to work independently.
· Strong working knowledge of technology, digital, and social media imperative.
· Agile problem-solver, ability to navigate complex situations and manage ambiguity; excellent attention to detail.
· Able to manage people and multiple projects with competing priorities.
· Good listener who includes and engages others and inspires colleagues to their best performance.
Location
This position is a hybrid role based in San Diego, California. Remote working options with in-office Wednesdays and biweekly half-day Fridays for collaboration and team building.
Compensation & Benefits
This is a full-time salaried position with a comprehensive benefits package.
Salary Range: $130,000 – $145,000, depending on experience.
- Tiered medical coverage, with 100% employer-paid after Year 5
- 100% employer-paid Medical Option (coming soon)
- Company-paid Long Term Disability
- Company-paid Life Insurance
- Company-paid Accidental Death & Dismemberment (AD&D)
- Company-paid Identify Theft Prevention and Legal Support
- Dental & Vision
- Additional Voluntary Benefit:
- Short Term Disability
- Additional Life Insurance
- Hospital
- Critical Illness
- Accidental Death & Disability
- Cancer insurance
- Pet Insurance
- Great Work-Life Balance
- Generous Paid Time Off
- Work-Anywhere-In-The-World for a month
- Flexible Working Arrangements
- Paid Parental Leave (coming soon)
- Paid Volunteer Time Off
- Annual Cost of Living Adjustment
- 401(k) Retirement with Employer Match
- Company-paid EAP
- Professional Development
- On-site company-paid parking or stipend for San Diego office
- On-site Fitness Center
- Dog-friendly San Diego office space
- Monthly Cell Phone Reimbursements
Civilian’s Core Values
- Seek First to Understand
- Practice We Over Me
- Operate With Integrity
- Rise to the Challenge
- Make Things Better
Let’s Get to Know Each Other
Are you the one? Are we the one? If this sounds like a fit, let’s talk more. Please email to tell us why we absolutely, positively need you on our team. Don’t forget to attach your resume. And check out https://civilian.com/careers/ and our Glassdoor reviews for more information on how talented, smart, and delightful we are.
Civilian
Related jobs:
Job Description
A high-octane action film with strong production value is seeking an experienced camera operator to join the crew. This project is a fast-paced, dynamic shoot requiring handheld expertise and familiarity with advanced cinema equipment.
Job Responsibilities
- Operate the camera for action-packed sequences and dynamic scenes
- Collaborate closely with the director and cinematography team to execute the creative vision
- Capture handheld shots with precision and control
- Ensure professional quality footage using the Red Raptor X camera
Requirements
- Proven experience as a camera operator, particularly with handheld shooting
- Strong technical knowledge of the Red Raptor X or similar cinema cameras
- Ability to work collaboratively with a fast-paced production team
- Availability for two weekends in late September
Compensation
- Paid opportunity (rate discussed upon hire)
- Work on a professional film production with industry-standard equipment
- Gain experience on a high-energy, action-focused project
Women’s Board Assistant
Job Description
An exciting opportunity is available for a Women’s Board Assistant to support daily operations and talent management. The ideal candidate will be organized, detail-oriented, and capable of thriving in a fast-paced environment. Previous agency experience is preferred but not required.
Job Responsibilities
-
Provide administrative support to the Women’s Board team
-
Coordinate scheduling and communication with talent and clients
-
Maintain and update talent portfolios and records
-
Assist with bookings, contracts, and follow-ups
-
Handle general office duties as needed
Requirements
-
Strong organizational and multitasking skills
-
Excellent written and verbal communication abilities
-
Proficiency in office software and scheduling tools
-
Previous agency or entertainment industry experience preferred
Compensation
-
Competitive pay (details provided upon application)
Film Crew and Equipment Needed for Upcoming Production
Job Description
A film production is seeking experienced crew members and essential equipment support for an upcoming shoot. The production requires a package truck and a skilled crew to ensure a smooth and professional filming process. This is a great opportunity for film professionals to join a collaborative set and contribute their expertise to a successful project.
Job Responsibilities
-
Provide and operate a fully equipped package truck for production needs
-
Work collaboratively with the production team to execute lighting, grip, and set requirements
-
Assist with setup, operation, and breakdown of production equipment
-
Ensure all gear is properly maintained and functioning throughout the shoot
-
Support all departments in meeting production deadlines and creative goals
Requirements
-
Experience as a gaffer, key grip, swing, or HMU on professional film sets
-
Access to necessary tools and gear for assigned role
-
Strong teamwork and communication skills
-
Ability to work in a fast-paced production environment
-
Reliable and punctual with a commitment to the project schedule
Compensation
-
Pay based on role and experience
-
Meals and on-set amenities provided
-
Networking opportunity with other industry professionals
Wardrobe Assistants – Freelance Opportunities
Job Description
Casting directors are seeking skilled wardrobe assistants for freelance opportunities aboard Color Magic. This role focuses on costume care, including laundry, repairs, and minor alterations, ensuring all garments are performance-ready.
Job Responsibilities
-
Handle costume laundry, ensuring all pieces are clean and performance-ready
-
Perform repairs and minor alterations as needed
-
Maintain costume quality and organization throughout the contract
-
Collaborate with the production team to meet wardrobe needs efficiently
Requirements
-
Experience in costume or wardrobe management preferred
-
Ability to perform sewing, repairs, and alterations
-
Flexibility to work within an onboard schedule
-
Professional and detail-oriented approach to costume care
Compensation
-
Flexible onboard schedule
-
Contractor status (not crew)
-
Private cabin accommodation
-
No cruise duties, crew drills, or IPM requirements
Job Description
Seeking a skilled Sound Recordist and a Driving Production Assistant for an upcoming documentary/PSA project. The production will take place in Philadelphia, PA and Pittsburgh, PA, requiring a small but dedicated crew to capture high-quality audio and ensure smooth production logistics on set.
Job Responsibilities
Sound Recordist:
-
Record and monitor high-quality production sound during filming.
-
Operate boom microphones, lavaliers, and other audio equipment.
-
Maintain organized sound files and deliver daily backups.
-
Troubleshoot audio issues quickly and effectively.
Driving Production Assistant:
-
Safely transport crew, cast, and equipment between locations.
-
Assist with on-set tasks, including equipment setup and breakdown.
-
Support production team with errands, pickups, and deliveries.
-
Ensure production vehicles are clean, fueled, and ready for use.
Requirements
Sound Recordist:
-
Previous experience in documentary or commercial production.
-
Proficiency with professional audio gear and field mixers.
-
Strong attention to detail and ability to adapt to on-location challenges.
Driving Production Assistant:
-
Valid driver’s license with a clean driving record.
-
Previous on-set production experience preferred.
-
Ability to lift and move production equipment.
-
Strong work ethic, reliability, and problem-solving skills.
Compensation
-
Paid positions; rates to be discussed based on experience and role.
Marketing Coordinator – Team Socials
Job Description
A dynamic and creative Marketing Coordinator is needed to lead innovative social media campaigns and elevate the voice of a sports entertainment brand. This role is perfect for someone who thrives on breaking the rules of traditional marketing, creating unique fan experiences, and bringing a bold vision to life. You’ll collaborate with a passionate creative team to develop engaging social content, grow the brand’s presence, and inspire audiences year-round.
Job Responsibilities
-
Plan, create, and schedule high-impact social media content across multiple platforms.
-
Drive brand storytelling with fun, engaging, and unconventional ideas.
-
Collaborate with the creative team to bring unique fan experiences to life online.
-
Monitor trends on TikTok, Reels, Threads, and other platforms to keep content fresh and relevant.
-
Engage with the fan community to foster interaction and loyalty.
-
Maintain brand standards while experimenting with creative concepts.
Requirements
-
Proven passion for social media marketing and creative storytelling.
-
Strong understanding of trending social platforms and digital engagement strategies.
-
Ability to work under tight deadlines while maintaining high-quality output.
-
Collaborative spirit with excellent communication skills.
-
Self-driven, adaptable, and committed to pushing creative boundaries.
Compensation
-
Competitive pay, commensurate with experience.
-
Opportunity to work in a high-energy, innovative sports entertainment environment.
Job Description
A live broadcast production is seeking skilled professionals to bring high-quality video coverage to weekly services. This role involves overseeing or operating broadcast equipment, ensuring seamless technical execution, and delivering a polished viewing experience for the audience. Candidates should be experienced in live production, able to work under pressure, and committed to delivering professional results.
Job Responsibilities
-
Direct live broadcast services, including calling the show, operating switchers, and managing camera operations
-
Coordinate graphics, audio, and technical elements for a professional on-air presentation
-
Operate PTZ and remote cameras in both ENG and studio formats during live services
-
Frame and compose shots, perform smooth camera movements, and multitask during live direction
-
Prepare, position, and assess technical readiness of gear such as cameras, tripods, and transmitters
Requirements
-
Minimum 3 years of experience in live video production or camera operation
-
Proficiency with broadcast equipment such as Blackmagic ATEM switchers, cameras, and presentation systems
-
Strong leadership, communication, and multitasking skills under time-sensitive conditions
-
Physical stamina for extended standing and equipment operation, with excellent vision and hearing
-
Ability to troubleshoot and maintain high technical and creative standards
Compensation
-
Competitive pay based on experience
-
Up to $350 per service for Production Directors
-
Up to $300 per service for Camera Operators
Job Description
A creative production team is currently seeking skilled crew members for an interior design series filming a short run in early September. This is a paid opportunity supporting a small, agile team on location. Crew members will play an integral part in ensuring smooth operations for a fast-paced set environment.
Job Responsibilities
-
Operate FX9 camera for filming select scenes
-
Assist camera operators and manage equipment setup (Camera Assistant / DMT)
-
Provide hair and makeup services for the host (HMUA)
-
Support general production needs, pickups, and set preparation (Production Assistants)
Requirements
-
Must be available for 3–4 days between September 11th and 22nd
-
Production Assistants must have a valid driver’s license for crew pickups
-
Local or New York-based crew preferred for logistical convenience
-
Portfolio or CV required for consideration
Compensation
-
All roles are paid (rate details upon application)
Model Recruiters for Fashion and Talent Agency
Job Description
A top-tier modeling agency is now hiring motivated Model Recruiters to scout new talent and connect with aspiring models in the Atlanta market and beyond. This is a remote-friendly, commission-based opportunity ideal for self-starters who are passionate about fashion, talent development, and building strong networks in the entertainment industry. If you’re looking for flexibility and income potential while expanding your footprint in the modeling world, this role is for you.
Job Responsibilities
- Identify and recruit potential modeling talent through online platforms and personal networks
- Build and maintain a pipeline of qualified candidates for agency representation
- Conduct initial outreach and guide talent through the application process
- Attend weekly calls and monthly virtual meetings for team updates and support
- Stay informed on trends in the modeling and entertainment industries
Requirements
- Must be 18 or older
- Familiarity with the fashion or modeling industry preferred
- Self-driven, organized, and results-oriented
- Smartphone and/or computer required for daily communication
- Able to work independently with minimal supervision
Compensation
- Commission-based pay structure with unlimited earning potential
- 90% remote flexibility
- Access to an established network within the Atlanta modeling market
- Ongoing mentorship and brand-building opportunities