For over 76 years, Ernest Packaging Solutions has been committed to the success of our extended family, our customers, our employees, and the packaging industry itself. When you work with Ernest, you’ll enjoy the advantages of learning proven methods of success, a proactive approach, and having fun while earning what you’re worth with a lot of really awesome people.
Ernest Packaging Solutions is currently in search of a Client Coordinator Manager (Customer service manager) for our division located in Reno, NV. This is a full-time position that offers a competitive base salary, along with benefits, and a WONDERFUL company culture.
We are searching for a Client Coordinator Manager who will direct and manage our customer service department. You will be responsible for creating the optimum client experience. Identifies, hires, and trains client service oriented personnel with strong sense of urgency and detail oriented skill sets. This role is key to our success.
Essential Functions
- Directs and manages customer service
- Coordinates service center activities through planning with departmental managers to ensure that the total client service objectives are accomplished in a timely and cost effective manner
- Establishes and monitors overall department performance
- Provides leadership and training to accomplish company goals and objectives
Additional Responsibilities
- Mentor: Insures the development of staff through regular performance review as it relates to departmental objectives
- Trainer and Evaluator: Establishing training program based on needs of department, objectives of company goals. Ensures highest level of skill development and client satisfaction
- Coordinates the development of our new Client Relationship Managers as it relates to the successful development of leads, territory management, account opportunity tracking, and priority setting
- Outbound Call Center, Lead Generation and Customer Service Leader: Uses proven call center and service programs to engage clients directly and tracking of client satisfaction, allowing for long term relationships and in depth account penetration
- Best Business Practices: Measures comparative business practices, keeps up to date on new techniques and trains staff on efficient, effective client engagement
- Assures corporation has up to date files on each customer
- Establish promotional outbound programs to increase sales
- Assures all corporate policies and procedures are communicated and followed
Qualifications
- Bachelor’s degree from accredited university and over five years call center/customer service management experience or equivalent combination of formal education/training and experience in the industrial packaging or related industry
- Familiarity with call center and customer service set up and organization
- Working knowledge of CRM management systems
- Thorough knowledge of outbound calling techniques and customer service measurements of success
- Demonstrated ability to communicate effectively both verbally and in writing
- Background with distribution methods, process improvement programs, and procedures
Ernest Packaging Solutions
Related jobs:
Job Description
A live broadcast production is seeking skilled professionals to bring high-quality video coverage to weekly services. This role involves overseeing or operating broadcast equipment, ensuring seamless technical execution, and delivering a polished viewing experience for the audience. Candidates should be experienced in live production, able to work under pressure, and committed to delivering professional results.
Job Responsibilities
-
Direct live broadcast services, including calling the show, operating switchers, and managing camera operations
-
Coordinate graphics, audio, and technical elements for a professional on-air presentation
-
Operate PTZ and remote cameras in both ENG and studio formats during live services
-
Frame and compose shots, perform smooth camera movements, and multitask during live direction
-
Prepare, position, and assess technical readiness of gear such as cameras, tripods, and transmitters
Requirements
-
Minimum 3 years of experience in live video production or camera operation
-
Proficiency with broadcast equipment such as Blackmagic ATEM switchers, cameras, and presentation systems
-
Strong leadership, communication, and multitasking skills under time-sensitive conditions
-
Physical stamina for extended standing and equipment operation, with excellent vision and hearing
-
Ability to troubleshoot and maintain high technical and creative standards
Compensation
-
Competitive pay based on experience
-
Up to $350 per service for Production Directors
-
Up to $300 per service for Camera Operators
Job Description
A creative production team is currently seeking skilled crew members for an interior design series filming a short run in early September. This is a paid opportunity supporting a small, agile team on location. Crew members will play an integral part in ensuring smooth operations for a fast-paced set environment.
Job Responsibilities
-
Operate FX9 camera for filming select scenes
-
Assist camera operators and manage equipment setup (Camera Assistant / DMT)
-
Provide hair and makeup services for the host (HMUA)
-
Support general production needs, pickups, and set preparation (Production Assistants)
Requirements
-
Must be available for 3–4 days between September 11th and 22nd
-
Production Assistants must have a valid driver’s license for crew pickups
-
Local or New York-based crew preferred for logistical convenience
-
Portfolio or CV required for consideration
Compensation
-
All roles are paid (rate details upon application)
Model Recruiters for Fashion and Talent Agency
Job Description
A top-tier modeling agency is now hiring motivated Model Recruiters to scout new talent and connect with aspiring models in the Atlanta market and beyond. This is a remote-friendly, commission-based opportunity ideal for self-starters who are passionate about fashion, talent development, and building strong networks in the entertainment industry. If you’re looking for flexibility and income potential while expanding your footprint in the modeling world, this role is for you.
Job Responsibilities
- Identify and recruit potential modeling talent through online platforms and personal networks
- Build and maintain a pipeline of qualified candidates for agency representation
- Conduct initial outreach and guide talent through the application process
- Attend weekly calls and monthly virtual meetings for team updates and support
- Stay informed on trends in the modeling and entertainment industries
Requirements
- Must be 18 or older
- Familiarity with the fashion or modeling industry preferred
- Self-driven, organized, and results-oriented
- Smartphone and/or computer required for daily communication
- Able to work independently with minimal supervision
Compensation
- Commission-based pay structure with unlimited earning potential
- 90% remote flexibility
- Access to an established network within the Atlanta modeling market
- Ongoing mentorship and brand-building opportunities