Human Resources Director

McCall Behavioral Health Network is the story of two nonprofit organizations that served communities in western Connecticut for 50 plus years before coming together to form one of the most progressive behavioral health organizations in western Connecticut. In July of 2022, Central Naugatuck Valley Help, Inc., and the McCall Center for Behavioral Health finalized a merger to form the McCall Behavioral Health Network.

The McCall Behavioral Health Network now provides much needed care to thousands of residents in western Connecticut who have struggled or continue to struggle with addiction and mental health disorders. This care is delivered in a compassionate and caring way that aligns with the organization’s mission to inspire hope and promote wellness and healing through a continuum of behavioral health services — prevention, treatment, recovery support, and community engagement.

The McCall Behavioral Health Network is a strong and committed advocate for the needs of the communities and individuals that it serves both regionally and from across the state. The network is committed to being a multi-cultural, anti-oppression presence in the communities that it serves, as well as within all departments and programs within the organization.

As a CARF-accredited behavioral health provider, McCall offers residential and outpatient treatment, mental health group homes and services, adolescent services, family services, medication assisted treatment, and pharmaceutical services in Torrington and Waterbury. Understanding that mental health and substance use disorders also take a toll on individuals physical health, the McCall team has cultivated close relationships with primary care partners in order to ensure that their clients’ medical needs are also met. Finally, McCall is moving beyond just clinically treating individuals in the communities in which it serves by placing more of an emphasis on wellness services as a link to its overall model of care.

This rapidly growing $23m organization is headquartered in Torrington Connecticut and is blessed with having a wonderfully supportive Board and leadership team committed to quality care. With over 200 professionals serving Connecticut, McCall assisted more than 1400 individuals in 2022 through its diverse set of programs and maintains a close relationship with the Torrington and Waterbury communities as well as the State of Connecticut. It is noteworthy that leaderships’ commitment to providing excellent care to clients parallels their commitment to support and care for one another as part of a family. This genuine caring for staff is actually palpable.

The Role:

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This is a wonderful opportunity for an experienced Human Resources professional to join McCall’s incredibly talented Leadership Team to further develop and enhance a sophisticated system to attract and retain staff, and to ensure that systems and processes are in place to build on an already strong and highly regarded system that is further positioning itself to be successful in Connecticut’s rapidly expanding health and behavioral healthcare environment. Reporting directly to the CEO, the Director of Human Resources will have the unique opportunity of making an immediate and lasting impact on an already highly supportive culture in this organization.

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The Area:

Torrington is located in the picturesque Litchfield Hills region, offering stunning landscapes, scenic views, and outdoor recreational opportunities. You can enjoy hiking, biking, and exploring the nearby state parks and forests. Torrington has a rich history dating back to the 18th century. The city features charming architecture, historic sites, and cultural landmarks, creating a sense of nostalgia and character. This region is known for its vibrant arts and culture scene. It is home to the Warner Theatre, a historic performing arts center that hosts various shows, concerts, and events. There are also art galleries, museums, and cultural festivals that contribute to the area’s artistic atmosphere. Despite its small-town feel, Torrington offers convenient access to amenities and services with a variety of shopping centers, restaurants, recreational facilities, and entertainment options within close proximity

Our Ideal Candidate:

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Ideal HR Director candidates will possess a background which demonstrates the following:

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• A passion and commitment to the people we serve
• An understanding of all aspects of human resources, including, but not limited to, strategic human resources initiatives, employee relations, employment law, compensation, benefits, recruitment and retention, talent management and HRIS with expertise in EEO/AA/ADA laws and regulatory requirements
• Be a person of high integrity, seen as fair in the treatment of others, be a great listener and communicator, be decisive; high emotional intelligence needed
• Have experience working in a complex and dynamic setting with multiple sites
• An ability to collaborate with the Director of Training and Compliance on investigations, training and safety issues as related to personnel
• Monitor, Audit and overall management and administration of employee benefits such as health, wellness, dental, vision, retirement, life, disability and leave of absence (PTO, FMLA, PLS, STD, etc.) as well as compensation plans
• Assist with researching, developing, writing, and updating policies, procedures, methods, and guidelines; communicating and enforcing organization values
• Have experience is the develop of a human resources department structure, delegating and realigning roles as appropriate and needed
• Frequently visit all campuses along with managers and directors to build direct relationships with organization staff, as well as community stakeholders
• Bring value to and enhance an employee-oriented company culture that emphasizes quality, continuous improvement, staff development, and high performance.
• Develop and implement training & development initiatives to address current and future training needs, including on-the-job operational training, department specific training, management development, and new hire onboarding and orientation.
• Works closely with the CEO, and other key staff to provide leadership and strategic guidance on the HR function & to support McCall’s overall business & people goals
• Recommend and implement new approaches to effect continual improvement in efficiency across all service lines in the context of supporting a good work-life balance for staff
• Track and analyze staffing, retention, turnover, and other HR data and information necessary for providing insights for talent-related business decisions; ensures department is appropriately leveraging technology to facilitate HR operations
• Manage relationships with outside vendors to provide employee services
• Creates and monitors the HR budget
• Support the Finance team in reconciliation of payroll, HR-related bills, and other related HR financial functions
• Have a Bachelor’s degree with 7 years of broad Human Resources experience and 4 years in HR Management roles; Behavioral Healthcare or Healthcare experience preferred
• Understand the importance of diversity, equity, and inclusion commitments in the workplace and success in the recruitment of a diverse staff
• Possess a firm understanding of behavioral health and the nuances of nonprofits

McCall Behavioral Health Network offers excellent benefits and a highly competitive compensation package…and most importantly, an opportunity to “find your passion and experience an organization’s culture that leads to McCall being recognized in Connecticut as a “Top Workplace” year after year”!

McCall Behavioral Health Network is an Equal Opportunity Employer, assuring that qualified individuals are considered regardless of race, color, ethnicity, religion, sex, sexual orientation, gender identity, disability, national origin, ancestry, or age.

The Meyers Group