WHO WE ARE:
Staffing Fitness is a recruitment agency that finds top talent in the health, fitness, wellness, and beauty industry. We assist our clients in finding amazing candidates with top-notch skills to be the best fit for the right opportunity. Our client will be disclosed upon being selected for the interviewing process.
DESCRIPTION:
Our Client X is seeking a Studio Manager. The SM is responsible for the daily management of client relations, facilities and the front desk staff team including front desk scheduling. We are looking for a candidate that wants to build and be a part of a client focused, energetic, positive health and fitness-minded community. The ideal candidate will have a passion for people, be a problem solver and strong organizational skills.
CLIENT SERVICE:
● Provide superior hospitality for every client
● Develop and maintain meaningful connections with clients
● Handle complaints / client issues in studio / answer client service emails
● Resolve and attend to all client booking requests and issues
● Work with marketing on events and promotional related efforts
● Will work with team on new client acquisition and current client retention
● Build community each day
STAFF MANAGEMENT:
● Recruit and hire client service associates
● Front Desk Staff scheduling
● Build, lead and manage a positive, productive and supportive team
● Execute onboarding & off boarding procedures
● Training & Development of front desk staff
● Perform feedback and evaluations for front desk team members
OPERATIONS:
● Oversee the day to day functions of the studio
● Maintain a 360 view of the studio to ensure facilities are up to standards
● Key point of contact for any facilities issues
● Coordinate and manage studio maintenance from 3rd party vendors
● Manage inventory supplies
● Responsible for inventory control and month-end reconciliation
QUALIFICATIONS
● 2-year management and / supervisorial experience
● Self-starter with strong managerial and people skills / must be a team player
● Ability to multi-task and delegate
● Strong problem-solving skills
● Ability to think and react quickly
WORK REQUIREMENTS:
● 5 days with one being a weekend day
● Availability for evenings, early mornings, weekends and holidays
COMPENSATION:
●$50-$60K + Bonus + Benefits
Staffing Fitness
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