FinTech Sr Product Manager Retail POS Integrations (Solutran)

Careers at Solutran, part of the Optum and UnitedHealth Group family of businesses. We create direct spending solutions driven by our extensive financial tech experience to help those we serve be healthier, happier and more productive. Our platform helps members manage their health plans, supplemental benefits and rewards all in one place. You’ll have the opportunity to make it easier for consumers to manage their own health by making healthier products more affordable and their purchases streamlined. If you are a driven individual that thrives in fast-paced environments, values diversity and wants meaningful work that impacts the lives of many, then this is the team for you. Being part of an organization that makes healthier living easier for others leads to your life’s best work.(sm)

Solutran is a leading FinTech company committed to creating game-changing, customer-friendly solutions. We serve health-seeking populations by partnering with the nation’s largest health plans, government programs, such as WIC and SNAP, as well as with employers and retailers. We’ve established a reputation for delivering modern, advanced customer experiences through best-in-class solutions used by millions.

Solutran has grown over four times in size in the last couple of years. As a result, in January 2021 we became part of the Optum Financial family (a part of UnitedHealth Group). The Solutran team and our platform are now at the center of the most significant healthcare payments innovation in modern history. The journey is just beginning. We expect this growth to accelerate and invite you to grow with us!

There are a lot of opportunities out there, but we can’t imagine being in a more solid, future proof and challenging intersection than that of healthcare and payments. Two of the most exciting growth verticals. Not to mention our solutions bring help to those who need it most.

The Sr. Manager Retail Integrations is a key technical leadership position in a leading FinTech company (Solutran) that is operating independently as part of Optum Financial/UHG. The corporate headquarters is based in the Eden Prairie, MN Optum facility, but this position is also eligible for full-time remote.

As a Sr. Manager Retail Integrations at Solutran, you will play a key role in our S3 network expansion and implement systems that contribute to the network’s best-in-class availability and transaction processing integrity. The ideal candidate will have a solid analytical and technical background to troubleshoot, support, and enhance a complex transaction processing infrastructure. This person will also be comfortable providing technical guidance and support to transaction processing developers at Solutran, merchant partners and Point of Sale (POS) vendors.

In this role you will lead the collection and translation of business requirements into user stories and acceptance criteria that can be built into quality software produced by our development teams. You will be a thought leader and subject matter expert, deeply involved in new integration and implementation projects that provide our clients and users with an unmatched set of products and services.

You must possess a unique blend of analytical skills along with business and technical expertise. You will collaborate closely with designers, product managers, engineers, QA, and other cross-functional team members within the organization to build products that delight our users. Solutran is a stable, fast-growing company with opportunities to advance and now is the time to join us!

You’ll enjoy the flexibility to work remotely* from anywhere within the U.S. as you take on some tough challenges.

Primary Responsibilities:

• Demonstrate and maintain a deep proficiency and expert knowledge level of all existing and new technical retail processes
• Direct and oversee retailer integrations and track efforts and progress to ensure that desired outcomes are achieved
• Create and foster key partnerships with point-of-sale providers and retail service providers to drive deep network growth
• Conceptualize and lead efforts to create repeatable processes and documentation for retailer enablement, testing, and certification
• Partner with the Solutran operations team to create procedures and maintain a comprehensive knowledge base for ongoing strategical merchant and transaction support
• Lead the development and maintenance of S3 retailer integration specifications and supporting documentation
• Lead the integration of the Solutran technology with new POS partners
• Act as technical leader with merchants for POS integration projects
• Oversee the transaction processing platform QA and testing for merchant and Solutran development projects
• Lead the troubleshooting of transaction, benefit, and settlement processing issues and anomalies
• Lead retail implementation team in merchant production implementations and ongoing support
• Work with product teams to improve and enhance the S3 transaction processing infrastructure
• Design and implement controls that will ensure 100% S3 transaction processing platform quality and availability
• Performs all activities in a manner consistent with Solutran’s core principles

Primary Platforms:

• JSON
• SQL
• Microsoft Power BI
• SOAP/UI
• Oracle RDBMS (12c)
• Microsoft Windows

You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

• 3+ years of experience working with Point of Sale (POS) technology
• 3+ years of technical integration/ implementation experience or equivalent
• Experience delivering complex, powerful products that are made simple for users, delivering successful results
• Proven experience testing complex software platforms
• SQL query writing experience or experience reviewing code
• Knowledge of financial transaction processing concepts and message types

Preferred Qualifications:

• Bachelor’s degree in a STEM related major
• Proven experience working with software engineering teams
• Experience with JIRA and SCRUM
• Experience with payment processors
• Experience managing team members
• Knowledge with SOAP/JSON web service design, testing and support
• Understanding of PCI requirements
• Familiarity with Agile/Scrum software development, writing use cases, user stories and detailed acceptance criteria
• Proven ability to interact, collaborate and communicate with individuals at all levels both internally to the Solutran organization and externally as needed

Physical Demands:

• While performing the duties of this job, the employee is frequently required to sit, stand, walk, talk, or hear; uses hands to finger, handle, or touch objects or controls. On occasion, the employee may be required to stoop, bend, or reach above the shoulders. The employee may occasionally lift, push, or pull up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus
• The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions

Careers with Optum. Our objective is to make health care simpler and more effective for everyone. With our hands at work across all aspects of health, you can play a role in creating a healthier world, one insight, one connection and one person at a time. We bring together some of the greatest minds and ideas to take health care to its fullest potential, promoting health equity and accessibility. Work with diverse, engaged and high-performing teams to help solve important challenges.

California, Colorado, Connecticut, Nevada, New Jersey, New York, Rhode Island, or Washington Residents Only: The salary range for California, Colorado, Connecticut, Nevada, New Jersey, New York, Rhode Island or Washington residents is $101,200 to $184,000. Pay is based on several factors including but not limited to education, work experience, certifications, etc. In addition to your salary, UnitedHealth Group offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with UnitedHealth Group, you’ll find a far-reaching choice of benefits and incentives.

*All employees working remotely will be required to adhere to UnitedHealth Group’s Telecommuter Policy

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes – an enterprise priority reflected in our mission.

Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law

UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.

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