Donor Relations Manager

Job Title: Full-time Donor Relations Manager

Report to: Sheila Baker, Director of Development

Job Location: Main Office DC Coalition for the Homeless

1234 Massachusetts Avenue NW, Suite C-1015 Washington, DC 20005

ORGANIZATION BACKGROUND:

The Coalition is a nonprofit organization incorporated in the District of Columbia in 1981. The agency provides shelter, temporary and permanent housing, and supportive social services to the homeless in the District of Columbia. The Coalition manages nine program sites with 110 full and part-time employees.

POSITION SUMMARY:

The Donor Relations Manager is a newly created position and is a part of the development team/fundraising team. The development team’s objective is to increase sustainable individual donor giving to support the general operations and growth of the Coalition for the Homeless.

Skills & Qualifications

Only apply for this position if you have worked in a nonprofit organization.

• Bachelor’s degree in marketing, business, or related field.
• 3 to 5 years working for a nonprofit organization in Development/Fundraising Department
• 3 to 5 years intermediate or advanced, Donorperfect database management experience
• 5+ years of proven experience with successful fundraising and donor cultivation strategies
• Excellent communication written and verbal skills.
• Exceptional project management, organizational, and time management skills, with an ability to prioritize and manage multiple projects simultaneously, seeing projects to completion on deadline and with quality.
• Self-motivated with the ability to work independently and effectively as part of a team.
• Work evenings at least twice a year.

JOB DUTIES

DonorPerfect Online Database Management – A cloud database

• Manages all donor information, including prospect records, gifts, pledges, payments, cultivation, and stewardship tasks. Must understand and use clean database strategies.
• Ensures all data functions are performed accurately, thoroughly, and timely; ensures compliance with established deadlines and operational procedures; ensures the confidentiality and integrity of donor information and contributions.
• Imports data from Network for Good to Donorperfect
• Prepares and mails all gift thank you letters
• Prepares and mails any confirmation paperwork an organization or company requires regarding a donation to the Coalition.
• Able to understand and use the following online fundraising forms in Donorperfect: Annual Appeals, Monthly Giving, Crowdfunding, Online donations, Fundraising events, Major gifts, Direct Mail, and Capital Campaigns.
• Assists the Development Department with special events and major projects.
• Coordinate with the Finance department to reconcile donations received
• Coordinate with the Manager of Communications and Marketing to implement e-marketing and social media campaigns related to individual giving.
• Create and administers basic, intermediate, and advanced fundraising reports as needed.
• Track and record all electronic disbursements from various giving platforms. For example, Network for Good and Benevity Giving online.
• Maintain online profiles, including Charity Navigator and GuideStar.
• Manage strategy and appropriately implement external campaigns such as Giving Tuesday and United Way/CFC Campaigns.

TECHNOLOGY KNOWLEDGE AND SKILLS

• Proficiency with MailChimp, Canva, and Constant Contact.
• Experience with Social media (e.g., including Twitter, LinkedIn, Facebook, Instagram and YouTube.)
• Proficiency with Microsoft Office (including Excel, Word, and PowerPoint)
• Proficiency with Google Suites
• Adobe Suite knowledge a plus
• Experience with WordPress a plus.

Job Type: Full-time

Salary: $65,000.00 – $73,000.00 per year

Benefits:

• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Retirement plan

Schedule:

• 8-hour shift

COVID-19 considerations:

All staff must wear a mask and social distancing in an office environment. All new hires must provide proof of full vaccination as part of the hiring process.

Application Question(s):

• You must be fully vaccinated against Covid.

Coalition for the Homeless