Manager, Global Communications

Department: Global Communications

Reports To: Senior Vice President, Global Communications

Job Location: Hybrid: Remote Monday & Friday; DTLA Office Tuesday, Wednesday, Thursday

Position Summary: The Manager, Global Communications will help service our key markets by assisting with agency management, handling media inquiries, drafting press materials, staffing FAM trips and other media relations activities. The ideal candidate will have prior experience working full-time with a PR agency or in-house on a public relations/communications team with excellent media relations and writing skills. This role requires frequent travel within Los Angeles as well as occasional evenings and weekends for media visits and events.

ESSENTIAL JOB FUNCTIONS are listed in order of importance:

1. Manage media relations including proactively pitching and placing stories with travel/lifestyle/business media. Serve as a day-to-day PR contact for Los Angeles Tourism. Capitalize on current trends and create customized messaging that aligns to the organization’s messaging priorities across various domestic and international markets. – 25%

2. Liaise with LA Tourism’s in-house PR team and PR agencies to manage communications and media relations activities to advance the programs and initiatives of Los Angeles Tourism as well and promote the LA destination, including assisting with support for LA Tourism hosted media familiarization tours (shaping, coordinating and executive domestic and international media fam trips, working in conjunction with international offices and membership, as necessary). – 20%

3. Research and write press materials and briefings that will be distributed globally including the quarterly What’s New in LA media press kit; fact sheets; corporate and destination press releases; corporate bio, corporate LinkedIn posts, corporate media statements, etc. Manage outreach to external partners, members and stakeholders to devise effective communications materials. – 20%

4. Manage the Global Communications editorial calendar to track activity including key openings, DEI messaging, LA Tourism On the Road, key events and holidays, corporate announcements and more. – 10%

5. Devise a communications strategy and media relations plan to further elevate LA across various product pillars including culinary; retail/shopping; outdoor and wellness; theme parks and attractions; arts and culture; and sports and entertainment. – 10%

6. Manage the tracking/KPIs summary of the LA Tourism press office in tandem with

the SVP and the Coordinator, Marketing. Includes tracking global press coverage across multiple international and domestic markets. 10%

7. Perform other duties as assigned. 5%

OTHER JOB RESPONSIBILITIES:

8. Monitors news and global trends (including in pop culture) to support strategic PR efforts.

9. Represents Los Angeles Tourism at industry and member events and media missions as needed.

EDUCATION & EXPERIENCE REQUIRED:

Bachelor’s Degree preferred and a minimum of 3-5 years of relevant experience required. Prior travel, tourism or hospitality industry experience is preferred; candidates must have prior experience working full-time with a PR agency or in-house on a public relations/communications team. Strong writing and proofreading skills a must.

OTHER REQUIREMENTS:

Must possess and maintain a current, valid driver’s license and be able to drive a vehicle for work-related travel as needed and as applicable to the position. Must be willing to partake in a comprehensive background check including a drug test in accordance with applicable laws.

KNOWLEDGE, SKILLS, ABILITIES REQUIRED:

1. Must be proficient in MS Office (Word, Excel, PowerPoint).

2. Excellent verbal, written, and interpersonal communication skills.

3. Dependable, great attitude, highly motivated and a team player.

4. Possess strong organizational skills and attention to detail.

5. Ability to multi-task and meet multiple deadlines.

6. Ability to communicate effectively across various departments.

7. Ability to work in a changing environment.

PHYSICAL REQUIREMENTS – ESSENTIAL PHYSICAL TASKS:

The physical demands are representative of those that must be met by a team member to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

While performing the duties of this job, the employee is frequently required to stand, walk, move. The employee must occasionally lift, carry, pull, push, transport and/or move up to 40 pounds. Ascends and/or descends stairs. Specific vision abilities required by this job include color vision. Requires prolonged sitting, driving, some bending, some twisting neck and body, some stooping and stretching/reaching (up, down, out), requires grasping, feeling, and detecting, requires eye-hand coordination and manual dexterity sufficient to operate a keyboard, mouse, photocopier, fax machine, telephone, calculator, projector, screen for presentations, and other office equipment on a repetitive basis. Requires normal range of hearing, talking, and eyesight to record, prepare and communicate appropriate reports and information.

• Drive long distances and sit for prolonged periods of time.
• Fly on an airplane and sit for prolonged periods of time.
• Able to get in and out of a vehicle on a regular basis while traveling for work.
• Able to carry, lift, roll luggage or equipment for work-related travel.
• Reliable transportation.

COMPENSATION RANGE:

Exact compensation may vary based on skills and experience.

$70,000 – $85,000

Bonus Eligible

BENEFITS + PERKS:

At Los Angeles Tourism, we believe your best work happens when you have the tools to stay healthy, enjoy the present moment, save for your future, and look forward to coming into work. That’s why we’re committed to providing a competitive and comprehensive benefits program.

????Hybrid work environment

????Remote Monday and Friday

????DTLA Tuesday through Thursday

????Company paid parking in DTLA

⏰Early Friday’s – our office closes every Friday at 2:30 pm

❄Holiday Office Closure (December 25th – January 1st)

????10 Paid Company Holidays

????️Paid Vacation Time

????Paid Sick Time

????Paid Floating Holidays

????Paid Family Leave

????Comprehensive health insurance (both PPO and HMO plans available)

????Dental and vision plans

⛑Employer-paid life insurance, AD&D, short-term disability, and long-term disability, Aflac

????Employee Assistance Program

????Flexible Spending Account (Healthcare & Dependent Care)

????401(k) Retirement Savings Plan with up to 6% match that vests immediately

????Monthly internet and phone stipend

Los Angeles Tourism & Convention Board reserves the right to modify the benefit plans and employee services at any time, with or without notice.

Mandatory Vaccine Requirement: Los Angeles Tourism continues to prioritize the health and safety of our workforce. Consistent with that commitment, in light of the substantial and growing body of evidence that vaccinations remain the most effective protection against the spread the COVID-19, we require that members of our team be fully vaccinated as a condition of employment. For individuals with medical conditions or sincerely held religious beliefs that prevent vaccination, the Company will consider requests for reasonable accommodation consistent with our policy and applicable law.

To apply, please email your resume to [email protected], noting the position title in the subject line. Due to the volume of applications that we receive, we are unable to respond to each individual submission and cannot accept phone inquiries. We appreciate your understanding and look forward to hearing from you.

Los Angeles Tourism & Convention Board