Position: Customer Marketing Manager (+B2B Sales Enablement)
Location: Fully Remote
Status: Freelance
Estimated Duration: Ongoing – 40 hours per week
Starts: May 2023
Hourly Rate: $37 – $45 /Hr
Job Description:
Our client, a globally well-known consultancy, is looking for a Customer Marketing Manager with sales enablement and/or MarCom experience in the B2B tech space. This is an ongoing, contract role.
Responsibilities:
● Help manage development of our Products & Technology customer win story process, including conducting interviews, writing and/or editing stories, securing approvals, publishing internally, status reporting, and following-up on existing win stories for development into company case studies.
● Work with internal teams and customers to secure testimonial quotes and create other customer marketing content.
● Provide support for development of Products & Technology wins as they mature into formal case studies in the company’s customer case study program; including following-up with internal stakeholders for nominations, submitting nominations, and creating marketing plans to promote published case studies internally and externally.
● Work with the internal video team and other teams to produce video win stories and customer testimonial videos as needed.
● Provide overall customer marketing support to product teams, including writing renewal or cross-sell/upsell campaign nurture emails and managing customer research projects, as needed
● Manage the production of sales assets for technologies such as solution sheets and introductory presentations that practice teams can use to introduce offerings to their clients
Qualifications:
● Excellent verbal and written communication skills
● Highly organized with excellent follow-up skills and strong attention to detail
● Collaborative, with strong relationship-building skills and the ability to motivate colleagues to act across a highly matrixed environment
● Excellent problem-solving skills
● Proficient with Google and Microsoft suites of products, including Google Slides and Microsoft Powerpoint
Desired skills:
● Experience conducting interviews
● Video content production experience (non-technical)
Education and experience:
● Minimum 3-5 years of B2B marketing experience, preferably in Customer Marketing
and/or Content Marketing for a technology company
● Bachelor’s Degree
Creative Circle’s Freelance Employee benefits package includes eligibility for Minimum Essential Coverage (MEC) medical plan, dental/vision/term life package, discount prescription program, critical illness, accident, tele-behavioral health, and 401(k) plan. Employee Stock Purchase Plan and paid holiday eligibility are based on length and dates of service.
Creative Circle
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