Director of Ticketing & Sales Operations
STATUS: Full time/Regular/Exempt
REPORTS TO: Director of Marketing & Communications
SALARY: $98,000 a year plus benefits
ABOUT A.C.T.
American Conservatory Theater is an essential gathering place that brings artists and communities together to inspire and provoke. Under the leadership of Artistic Director Pam MacKinnon and Executive Director Jennifer Bielstein, A.C.T.’s mission is to engage the spirit of the San Francisco Bay Area, activate stories that resonate, promote a diversity of voices and points of view, and empower theater makers and audiences to celebrate liveness. A.C.T. values inclusion, transformational learning, participation, and rigorous fun. A.C.T. is a Tony Award–winning nonprofit theater serving almost 200,000 people in the San Francisco Bay Area annually through theater, training, and education and community programs.
Position Purpose: As a key member of the marketing team, the Director of Ticketing & Sales Operations works closely with the Marketing and Audience Services teams to develop and implement strategies that increase revenue from single and subscription sales, grow audiences and drive patron loyalty.
The Director of Ticket Services oversees the Toni Rembe and Strand box offices as well as single ticket, group sales, and subscription ticketing operations and policy, including hiring, training, payroll, and scheduling of Box Office and Subscription Office employees, and customer dispute resolution. This is a full-time, exempt position. Must be willing to work some weekends and evenings.
Essential Duties and Responsibilities include the following:
· Develop and execute data-driven strategies that maximize single and season ticket sales through effective pricing, scale of house, inventory management and demand management practices.
· Forecast revenue from single and season ticket sales for all A.C.T. productions and
· Generate and Analyze daily single and season ticket sales reports, participating in weekly revenue pacing meetings with senior leadership to monitor and maintain progress against goals.
· Provide the Director of Marketing logistical and operational support in carrying out new marketing, sales and customer service initiatives.
· Provide operational support for the Education Department’s Student Matinee and workshops programming, supervising the SMAT Coordinator, and assisting with sales reporting and ticketing.
· Coordinate with the I.T. department on administrating Tessitura (A.C.T.’s ticketing and CRM system), with a particular focus on pricing, promotional offerings, subscription, group and single ticketing, and training of Ticket Services personnel.
· Supervise the Group Sales Manager to create excellent group experiences that grow new and recurring revenue and support promotional and community partnership opportunities.
· Work with the Director of Marketing and Communications to develop strategies that expand the diversity of A.C.T’s audiences.
· Collaborate with the Director of Marketing and Communications to conduct and analyze market and audience research to forecast trends, capture demographic / behavioral data, monitor perception of the A.C.T. brand and its productions/programs and evaluate progress against goals.
· Collaborate with key internal A.C.T departments such as Development and Conservatory on inventory management, pricing, handling of major donors/VIP’s and other related matters.
Supervisory Responsibilities:
· Box Office Manager
· Group Sales
· Subscriptions Manager
· Treasurers
Qualifications:
· Demonstrated commitment to valuing diversity and contributing to an inclusive working and learning environment.
· Alignment with A.C.T.’s Mission, Values and commitment to Equity, Diversity, and Inclusion.
· Proven history of generating revenue and sales
· Have a proven history of successful Tessitura back end and data analytics.
· Experience building teams and collaborating successfully
· Must be a self-starter who can take initiative as a leader.
· Maintain excellence in quality and efficiency of work.
· Must be organized and detail-oriented.
· Track record of excellent customer service.
· Able to handle several tasks simultaneously under tight deadlines.
· Strong computer skills, including MS Office suite.
Knowledge, Skills and Abilities:
· Demonstrated skill in understanding of cultural differences.
· Ability to cultivate and develop inclusive and equitable working relationships with A.C.T. colleagues and stakeholders.
· Bachelor’s degree or 5+ years related experience preferred.
· Expertise with Tessitura or similar CRM required.
· Experience in a performing arts or entertainment venue preferred
· Experience with marketing, including loyalty programs and/or subscription packages preferred
Benefits:
· Medical, Dental, and Vision coverage, and Flexible Spending Account
· Long Term Disability, Life/AD&D, and Supplemental Life Insurance
· Retirement Savings Plan 403(b), Commuter and Parking Benefits
· Employee Assistance Program (EAP), Financial Counseling and additional discounts and training opportunities
· Holidays (12 per year), paid time off (PTO), and access to discounts for theatrical training and free tickets to our performances.
The A.C.T. Conservatory
Related jobs:
Job Description
An upcoming feature film is assembling a production crew for the The Back Nine, a character-driven golf comedy set within the competitive world of amateur tournament play. The story explores the high-pressure environment of amateur golf, where egos are big, patience runs thin, and one bad swing can change everything.
Writer and director Rob Mabry, known for The Legend of El Chupacabra, is building a passionate Texas-based production team for a summer shoot. The production is seeking both experienced and emerging crew members who are interested in collaborating on a fast-paced, well-organized independent film project.
Job Responsibilities
Crew members will contribute to various aspects of production depending on the department selected. Responsibilities may include:
-
Assisting with daily film production tasks within the assigned department.
-
Collaborating with the director, producers, and department leads.
-
Supporting production logistics and maintaining an efficient workflow on set.
-
Helping maintain professional production standards during filming.
-
Assisting with creative and technical elements required for a feature film shoot.
Requirements
The production is seeking crew members for the following departments:
-
Assistant Directors
-
Camera Department (ACs, Camera Operators, DIT)
-
Grip & Electric
-
Production Sound
-
Art Department / Set Dressing
-
Hair & Makeup
-
Wardrobe
-
Script Supervisor
-
Production Assistants
-
Behind-the-Scenes Photo/Video
-
Social Media Manager
Additional qualifications include:
-
Ability to work collaboratively on an independent film production.
-
Comfortable working in a fast-paced and creative environment.
-
Ability to work on location at a physically demanding setting such as a golf course.
-
Film set experience is a plus, but passionate individuals willing to learn are encouraged to apply.
-
Must be able to work locally in San Antonio, Texas.
Compensation
This is an independent production. Final compensation will depend on crowdfunding and sponsorship funding currently underway.
Film Production Crew Members
Job Description
A feature film production is seeking skilled crew members to join an upcoming project filming in San Diego. This opportunity is ideal for experienced film professionals looking to collaborate on a feature-length production. The project is currently building its core crew across several departments, offering a chance to contribute to the filmmaking process from pre-production through principal photography.
Job Responsibilities
-
Assist with daily production tasks within your assigned department
-
Collaborate with the director, producers, and department heads to execute production goals
-
Support on-set operations including equipment setup, wardrobe, makeup, props, and camera preparation
-
Maintain professional communication and workflow with the production team
-
Ensure efficiency and organization during filming and production preparation
Requirements
-
Experience in film production or a specialized crew department
-
Positions available include assistant director roles, camera assistants, makeup, hair, costume design, set decoration, production design, grips, sound crew, prop department, and wardrobe team
-
Ability to work collaboratively in a fast-paced film set environment
-
Strong organizational and communication skills
-
Must be able to work in San Diego
Compensation
-
Opportunity to work on a feature film production
-
Professional networking and film production experience
-
Collaborative experience with an independent film team
Job Description
A production team is seeking men to portray dock workers in an upcoming filmed scene requiring basic stunt performance. This opportunity is open to individuals who have some stunt experience and are comfortable performing physical action sequences on camera.
Selected talent will help bring realism and energy to a dockside scene by performing choreographed movements under the guidance of the stunt coordinator and production team. Performers should be physically capable, attentive to safety instructions, and able to follow direction throughout the filming process.
Job Responsibilities
-
Portray dock workers in an action-based scene
-
Perform basic stunt movements under the supervision of the stunt coordinator
-
Follow choreography and direction from the production team
-
Maintain awareness of safety procedures during stunt sequences
-
Work collaboratively with other cast members and crew on set
Requirements
-
Male talent with some stunt experience
-
Physically capable of performing action or stunt-related movements
-
Comfortable performing on camera in a fast-paced production environment
-
Ability to follow safety instructions and choreography
-
Reliable, professional, and punctual for the production schedule
Compensation
-
$400 for approximately 6 hours of work
-
Opportunity to perform in a professionally produced scene with stunt coordination
-
On-set experience working with a professional film production crew
Job Description
An independent film production is seeking experienced crew members to join the team for an upcoming project. The production explores themes of love, loss, betrayal, and restoration, and aims to bring together a passionate team of creatives dedicated to high-quality storytelling.
The team is currently looking to fill several key crew positions across multiple departments. This is a great opportunity for film professionals who want to collaborate on a meaningful production and contribute their skills to an engaging independent project.
Job Responsibilities
-
Assist in the production of the film in your assigned crew role
-
Collaborate closely with the director, producers, and other crew members
-
Support on-set operations including camera, lighting, production, and continuity
-
Ensure tasks are completed efficiently and professionally during filming
-
Maintain clear communication and teamwork throughout the production
Requirements
-
Prior film or television production experience preferred
-
Ability to work collaboratively in a fast-paced production environment
-
Strong organizational and communication skills
-
Professional attitude and reliability on set
-
Relevant experience depending on the specific crew position
Open Crew Positions
-
Production Assistants (PA)
-
Gaffer
-
Makeup Artist
-
Script Supervisor
-
Director of Photography (DP)
-
Assistant Director (AD)
-
Additional crew roles may also be considered
Compensation
-
Compensation details will be discussed with selected crew members
-
Opportunity to gain experience on an independent film production
-
Networking and collaboration opportunities within the film industry
Job Description
A Los Angeles City College (LACC) student production is seeking volunteer crew members for an upcoming short film project filming in the Los Angeles area. The production is scheduled for a 1–2 day shoot on March 21–22, with locations expected around Los Angeles and Whittier.
The film follows an informant who delivers a final data drop to clear her name, only to realize she has given it to an impostor. Forced to partner with the real agent, she must race to recover the stolen drive before losing her only chance at freedom.
This opportunity is ideal for filmmakers looking to gain on-set experience, collaborate with other creatives, and add a project to their reel. Participants will receive copy, credit, and meals.
Job Responsibilities
-
Assist in production roles depending on assigned crew position
-
Collaborate with the director and production team during filming
-
Support filming logistics and on-set operations
-
Help maintain production continuity and organization
-
Contribute creatively and technically to the project
Open Crew Positions
-
Producer / Assistant Director (AD)
-
Casting Director
-
Cinematographer
-
Script Supervisor
-
Costume Designer
-
Key Grip / Gaffer
-
Boom Operator
-
Additional production or post-production roles may also be considered
Requirements
-
Interest in film production and collaborative projects
-
Ability to work on set during the scheduled shoot dates
-
Relevant experience for the selected role is preferred but not required
-
Resume or portfolio recommended for submission
Compensation
-
Volunteer position
-
Copy, credit, and meals provided
-
Opportunity to gain experience and build a professional portfolio
Job Description
A production team is seeking experienced hair and makeup artists (HMU) and a wardrobe stylist for an upcoming shoot in Miami, Florida. The project requires professionals who can create polished, professional looks suitable for a business corporate setting.
The selected team members will collaborate with the production and talent teams to ensure all on-camera participants are styled appropriately in corporate attire and camera-ready throughout filming.
Job Responsibilities
-
Provide professional hair and makeup services for on-camera talent
-
Style talent with business and corporate wardrobe looks
-
Ensure talent appears polished and camera-ready throughout the shoot
-
Collaborate with the production team and director to match the visual style of the project
-
Perform touch-ups and wardrobe adjustments during filming as needed
-
Maintain organization of styling tools, makeup kits, and wardrobe items
Requirements
-
Experience as a hair and makeup artist or wardrobe stylist for film, television, or commercial shoots
-
Ability to create professional corporate styling looks
-
Strong attention to detail and ability to work efficiently on set
-
Professional attitude and ability to collaborate with production teams
-
Reliable and able to work on location in Miami
Compensation
-
Paid opportunity
-
Non-union project
-
Opportunity to collaborate with a professional production team
Job Description
A production team is seeking a skilled seamstress to assist with wardrobe preparation and garment adjustments for an upcoming fashion-related project in Orlando, Florida. This opportunity is ideal for experienced professionals who are comfortable working in a fast-paced production environment and can deliver high-quality sewing and alterations for wardrobe pieces used during filming or photography.
The selected seamstress will work closely with the styling and wardrobe team to ensure garments fit properly and are production-ready. This is a paid opportunity for individuals with strong technical sewing skills and attention to detail.
Job Responsibilities
-
Perform clothing alterations and garment adjustments as needed for production
-
Assist the wardrobe team with garment preparation and maintenance
-
Ensure costumes and wardrobe pieces are properly fitted and camera-ready
-
Conduct quick repairs or adjustments during production if necessary
-
Maintain organization of wardrobe items and sewing supplies
-
Collaborate with stylists and production staff to meet wardrobe requirements
Requirements
-
Proven experience as a seamstress, tailor, or wardrobe assistant
-
Strong sewing, alteration, and garment repair skills
-
Ability to work efficiently under time constraints
-
Attention to detail and quality craftsmanship
-
Ability to follow wardrobe and styling instructions from the production team
-
Professional attitude and ability to collaborate on set
Compensation
-
Paid opportunity (rate disclosed upon selection)
-
Opportunity to work with a professional fashion or production team
-
Potential for future collaborations on similar projects
Job Description
A film student from the City College of New York (CCNY) is seeking crew members to assist with a thesis film production. The project will be filmed in New York City and offers an opportunity for aspiring film professionals to gain hands-on experience working on a student production. The team is looking to fill several key production and technical roles to support filming.
Job Responsibilities
-
Collaborate with the production team during the filming of a student thesis project.
-
Perform duties related to your specific role within the film crew.
-
Support production operations on set to ensure smooth filming.
-
Assist with equipment setup, filming coordination, and production logistics.
-
Work collaboratively with other crew members during the production process.
Available Positions
-
Director of Photography (DP)
-
Script Supervisor
-
Assistant Director (AD)
-
Sound Operator
-
Boom Operator
-
Grip
-
Gaffer
-
Best Boy
-
Production Assistant (PA)
Requirements
-
Interest or experience in film production or related roles.
-
Ability to work collaboratively in a production environment.
-
Strong communication and teamwork skills.
-
Reliability and willingness to support various production needs on set.
-
Availability to participate in the film production schedule.
Compensation
-
Unpaid opportunity.
-
Meals provided during production.
-
On-screen credit for participation in the thesis film.
-
Opportunity to gain hands-on experience working on a student film project.
Job Description
A production team is seeking experienced and motivated crew members for an upcoming festival-level short film. The project will be filmed in Los Angeles and aims to deliver a high-quality production suitable for film festival submissions. The team is currently looking to fill several key production and technical roles to support the filmmaking process and ensure a smooth production.
This opportunity is ideal for crew professionals who want to contribute to a collaborative film project while gaining experience and credit on a festival-focused short film.
Job Responsibilities
-
Assist with on-set production tasks depending on assigned role
-
Collaborate with the director, producers, and department heads during filming
-
Maintain organization and efficiency during production
-
Support the crew and production team to ensure a smooth filming process
Requirements
-
Script Supervisor – Responsible for tracking script continuity, dialogue accuracy, and scene details during filming
-
Second Assistant Camera (2nd AC) – Assist the camera department with equipment management, slating, and maintaining camera workflow
-
Key Grip – Support lighting and rigging setups and assist the cinematography team with camera support systems
-
G&E Swing – Provide flexible support across the Grip and Electric departments during production
-
Art Production Assistant (Art PA) – Assist the art department with set preparation, props, and visual elements
-
Production Assistant (PA) – Support the production team with general on-set tasks and coordination
-
Prior film production experience is preferred for crew roles
-
Ability to work collaboratively in a fast-paced production environment
Compensation
-
$250 per day
-
Production credit
-
Copy of the film
-
Meals provided during filming
Job Description
An event team is seeking energetic and professional Registration Staff and Brand Ambassadors to support a Ride & Drive activation at the New York International Auto Show. This high-traffic automotive event requires team members who are confident engaging with guests and maintaining an organized event environment.
Selected candidates will assist with guest registration, event coordination, and participant support while helping manage the flow of attendees participating in the Ride & Drive experience. This role is ideal for outgoing individuals who enjoy working in fast-paced live event environments.
Job Responsibilities
-
Promote and support the Ride & Drive activation at the event
-
Register guests using iPads and assist with waiver management
-
Provide ride orientation and basic instructions to participants
-
Escort guests to vehicles and assist with event flow
-
Open vehicle doors and assist guests during entry and exit
-
Ensure all passengers are properly seated and wearing seat belts
-
Maintain organization of staging areas and guest flow
-
Assist with event setup and breakdown when required
Requirements
-
Must be local to New York
-
Outgoing and professional personality
-
Comfortable interacting with large numbers of guests
-
Tech-comfortable and able to use tablets or iPads for registration
-
Ability to work in a fast-paced event environment
-
Reliable and punctual
-
Priority given to candidates available for all event days
Compensation Details
-
$250 per day
-
Payment issued 2–3 weeks after invoice submission
-
No travel provided; local hires only
-
Approximately 9-hour shifts per day
-
Includes one 45-minute break and one 30-minute break
Crew Members for Ambitious Proof-of-Concept Short Film
Job Description
An ambitious proof-of-concept short film is seeking passionate local crew members in the Pittsburgh area for a March 30–April 3 production. This visually bold project blends satire, dark comedy, and high-energy storytelling, following a chaotic awards show spiral that erupts into a neon-soaked laser-tag showdown. The production team is backed by grant funding, secured locations, and an experienced creative crew. This is a strong opportunity for emerging film professionals to gain IMDb credit, build connections, and collaborate on a festival-bound indie project.
Job Responsibilities
-
Support production in your designated crew role
-
Collaborate with department heads to execute creative vision
-
Maintain professionalism on set during multi-day shoot
-
Assist with setup, breakdown, and production needs
-
Contribute to a fast-paced, team-driven filmmaking environment
Requirements
-
Local to Pittsburgh or surrounding area
-
Available March 30 – April 3
-
Open crew positions include:
-
Art Department Assistants
-
Onsite Editor
-
Camera Assistants
-
Makeup Artist (non-SFX)
-
Sound Recordist
-
-
Passion for independent film production
-
Team-oriented and reliable
Compensation
-
IMDb credit
-
Meals provided on set
-
Networking opportunities with rising creatives
-
Experience on a grant-supported indie film
Job Description
Power 104.9 WSTV and 100.9 Tha Blaze are expanding their team and hiring for multiple positions. The stations are seeking motivated media professionals ready to contribute to on-air broadcasting, live event coverage, and field promotions.
This is an opportunity to join an active radio team and work in fast-paced broadcast and promotional environments.
Now Hiring
-
Radio Personalities
-
Cameraman
-
Field Promoters
Job Responsibilities
Radio Personalities
-
Host or co-host live radio segments
-
Engage listeners with dynamic on-air presence
-
Participate in station events and promotions
Cameraman
-
Capture video footage for station content and events
-
Support production needs for digital and broadcast media
Field Promoters
-
Represent the station at community events
-
Assist with promotions, marketing activations, and audience engagement
Requirements
-
Strong communication skills
-
Professional attitude and reliability
-
Ability to work in a team environment
-
Relevant experience preferred (broadcasting, media production, promotions, or related fields)
Compensation
-
Compensation details discussed upon selection


