Life Enrichment Director

• Degree in Recreational Therapy, Certified Therapeutic Recreational Specialist, or Certified Activity Director preferred. Experience may be substituted.
• Extensive experience in a creative event management or activity planning role.
• Excellent verbal and written communication skills with the ability to interact with a diverse group of team members, residents and family members
• Positive attitude, enthusiasm and energy
• Compassion for older adults
• Extensive knowledge of current technologies
• Experience working with individuals with dementia preferred
• Working knowledge of the senior living industry preferred
• Experience teach/training others and facilitating groups
• Must possess valid driver’s license
• Must be 21 years of age to obtain a CDL; must obtain a CDL license within 90 days of hire

• Ensure the highest quality of customer service is available for our residents
• Work in partnership with the Community Relations Director or sales team to participate in prospective resident visits
• Perform the Resident Orientation with new residents (as specified in the Welcome Procedure)
• Create programming for each month based on the Seven Dimensions of Wellness Model and incorporate all 7 experiences (Emotional, Environmental, Intellectual, Occupational, Physical, Social and Spiritual) from the model each day
• Ensure all elements of all signature programs are executed
• Manage and schedule all guest entertainers, speakers and outside vendors, including their communication, pay, setup/teardown, event requirements and event execution
• Maintain direct line of communication to regional and corporate Life Enrichment team through required reporting
• Foster positive long-lasting relationships with external organizations, vendors, venues and other contacts.
• Promote all events/activities in such a way that all residents are aware of and encouraged to attend the programs offered each day
• Develop, monitor and adjust work schedules to ensure adequate staffing to meet our service standards
• Research and acquire new talent and entertainment for community events
• Prepare monthly newsletter using the current program (Connected Living or Illustratus)
• For those with Memory Care communities, lead the Love Is Ageless program ensuring My Life Story Walls are current and all other aspects of the program are being implemented
• Ensure the veteran’s Wall of Honor is up-to-date with current residents, if applicable
• Use modern technologies to enhance the programs offered
• Display proficiency with software applications, programs and tools used by American House for the Life Enrichment Director position
• Responsible for Life Enrichment department petty cash and/or credit card, keeping a record of all cash receipts, expenditures and balancing on a monthly basis
• Responsible for communicating with the weekend manager-on-duty and any assistants/volunteers for all information regarding the schedule of weekend activities
• Represent American House professionally at all community events
• Maintain the Connected Living community screens and/or the main activity board
• Update the seasonal/holiday decorations throughout the community
• Oversee transportation: schedule and provide transportation for group outings and personal appointments in collaboration with any additional drivers, assistants or volunteers
• Create and manage outing sign-up sheets
• Comply with American House’s mission and philosophy as well as written policies and procedures
• Recruit and oversee friends and family members of residents who would like to donate their time or resources for the betterment of the community
• Notify the Executive Director and other pertinent contacts of emergency situations
• Report any areas/items in need of repair to the Executive Director, including any required maintenance or repair of the community’s vehicle(s)
• Acquire and maintain CDL license, where required
• Provide leadership and guidance for all Life Enrichment Assistants and volunteers
• Complete all necessary paperwork for new volunteers
• Obtain all necessary paperwork and records for any animals visiting the community
• Place orders for all marketing materials in a timely manner
• Follow established safety regulations and quality assurance procedures
• Prepare to assist in the event of a crisis or natural disaster, whether with your community or a community in need in your region
• Attend notable seminars and identify senior living industry trends as they relate to Life Enrichment
• Please note: Other duties pertaining to Life Enrichment may be assigned as needed by the Executive Director or corporate team.

• Capacity to read, analyze and interpret facility forms, signs and product instructions
• Ability to speak clearly and interpret verbal communication
• High degree of interpersonal relationship skills
• Strong organization and time-management
• Considerable initiative, judgment and leadership
• Telephone and computer technology proficiency
• Problem solving and reasoning abilities

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