Life Enrichment Director Position Summary
Qualifications and Required Experience for Life Enrichment Director:
- Degree in Recreational Therapy, Certified Therapeutic Recreational Specialist, or Certified Activity Director preferred. Experience may be substituted.
- Extensive experience in a creative event management or activity planning role.
- Excellent verbal and written communication skills with the ability to interact with a diverse group of team members, residents and family members
- Positive attitude, enthusiasm and energy
- Compassion for older adults
- Extensive knowledge of current technologies
- Experience working with individuals with dementia preferred
- Working knowledge of the senior living industry preferred
- Experience teach/training others and facilitating groups
- Must possess valid driver’s license
- Must be 21 years of age to obtain a CDL; must obtain a CDL license within 90 days of hire
- Ensure the highest quality of customer service is available for our residents
- Work in partnership with the Community Relations Director or sales team to participate in prospective resident visits
- Perform the Resident Orientation with new residents (as specified in the Welcome Procedure)
- Create programming for each month based on the Seven Dimensions of Wellness Model and incorporate all 7 experiences (Emotional, Environmental, Intellectual, Occupational, Physical, Social and Spiritual) from the model each day
- Ensure all elements of all signature programs are executed
- Manage and schedule all guest entertainers, speakers and outside vendors, including their communication, pay, setup/teardown, event requirements and event execution
- Maintain direct line of communication to regional and corporate Life Enrichment team through required reporting
- Foster positive long-lasting relationships with external organizations, vendors, venues and other contacts.
- Promote all events/activities in such a way that all residents are aware of and encouraged to attend the programs offered each day
- Develop, monitor and adjust work schedules to ensure adequate staffing to meet our service standards
- Research and acquire new talent and entertainment for community events
- Prepare monthly newsletter using the current program (Connected Living or Illustratus)
- For those with Memory Care communities, lead the Love Is Ageless program ensuring My Life Story Walls are current and all other aspects of the program are being implemented
- Ensure the veteran’s Wall of Honor is up-to-date with current residents, if applicable
- Use modern technologies to enhance the programs offered
- Display proficiency with software applications, programs and tools used by American House for the Life Enrichment Director position
- Responsible for Life Enrichment department petty cash and/or credit card, keeping a record of all cash receipts, expenditures and balancing on a monthly basis
- Responsible for communicating with the weekend manager-on-duty and any assistants/volunteers for all information regarding the schedule of weekend activities
- Represent American House professionally at all community events
- Maintain the Connected Living community screens and/or the main activity board
- Update the seasonal/holiday decorations throughout the community
- Oversee transportation: schedule and provide transportation for group outings and personal appointments in collaboration with any additional drivers, assistants or volunteers
- Create and manage outing sign-up sheets
- Comply with American House’s mission and philosophy as well as written policies and procedures
- Recruit and oversee friends and family members of residents who would like to donate their time or resources for the betterment of the community
- Notify the Executive Director and other pertinent contacts of emergency situations
- Report any areas/items in need of repair to the Executive Director, including any required maintenance or repair of the community’s vehicle(s)
- Acquire and maintain CDL license, where required
- Provide leadership and guidance for all Life Enrichment Assistants and volunteers
- Complete all necessary paperwork for new volunteers
- Obtain all necessary paperwork and records for any animals visiting the community
- Place orders for all marketing materials in a timely manner
- Follow established safety regulations and quality assurance procedures
- Prepare to assist in the event of a crisis or natural disaster, whether with your community or a community in need in your region
- Attend notable seminars and identify senior living industry trends as they relate to Life Enrichment
- Please note: Other duties pertaining to Life Enrichment may be assigned as needed by the Executive Director or corporate team.
- Capacity to read, analyze and interpret facility forms, signs and product instructions
- Ability to speak clearly and interpret verbal communication
- High degree of interpersonal relationship skills
- Strong organization and time-management
- Considerable initiative, judgment and leadership
- Telephone and computer technology proficiency
- Problem solving and reasoning abilities
Company Overview:
American House Senior Living Communities
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