LIVunLtd is looking for a Virtual Concierge to join our growing team! As a Virtual Concierge you will provide the ultimate white-glove experience for our high-powered corporate and residential accounts in NYC and beyond. The Virtual Concierge position is perfect for individuals with experience in luxury hospitality, who are highly motivated, positive and have a passion for delivering superior service.
Please note that this is a pipeline posting. This position has the flexibility to be remote, however candidates must be located in the Greater NYC area. This is a full-time position, with one weekend day required. The schedule ranges from 9-5pm, 10-6pm, and 12-8pm.
ESSENTIAL RESPONSIBILITIES
- Fulfill and execute client requests submitted via the phone and email, including, but not limited to, booking private fitness and wellness, curating travel itineraries, making dining reservations at coveted restaurants, coordinating private events, acquiring premium tickets to in-demand experiences, and welcoming new residents into their homes.
- Assist the team with a variety of administrative tasks, operational projects, and account management.
- Collaborate with internal teams on company wide initiatives.
- Introduce preferred vendors to clients and coordinate related projects and appointments.
- Effectively communicate the company’s suite of services while maintaining the highest level of brand standards.
SKILLS AND QUALIFICATIONS
- Bachelor’s Degree level or higher.
- Experience in luxury hospitality.
- In-depth knowledge of local vendors, top and trendy restaurants, entertainment venues and exclusive experiences in New York City and beyond.
- Strong network and/or existing contacts in the New York market and beyond.
- Excellent written and verbal communication and interpersonal skills.
- Polished and positive demeanor.
- Resourceful and continuously going above and beyond.
- Ability to adapt and thrive in a team dynamic.
- Efficient and effective at managing multiple projects in a fast paced environment.
- Knowledgeable in Salesforce, Google Suite and Microsoft Office.
BENEFITS
As a Member of the LIVunLtd Team you can expect:
- Growth opportunities
- A fun, friendly, professional working environment
- Competitive compensation within industry standards
- Available to eligible team members: Health Benefits, Dental Benefits, Vision Benefits, 401K Benefits, Life Insurance
COMPENSATION
The Virtual Concierge position with LIVunLtd pays a salary of $50,000 – $55,000 per annum.
LIVunLtd is committed to the safety and well-being of our employees, vendors, and clients. We are following regional and contractual guidelines that mandate COVID-19 vaccination and testing requirements.
This job description is intended to describe the general requirements for the position. It is not a complete statement of duties, responsibilities or requirements. Other duties not listed here may be assigned as necessary to ensure the proper operations of the department. LIVunLtd is an equal opportunity employer. For more information regarding our career opportunities, please visit our website. All your information will be kept confidential according to EEO guidelines. Must have a legal right to work in the United States.
LIVunLtd
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