Founded in 2015, Wachsman is a leading global strategy and communications firm advising the next generation of companies in Web3, disruptive technologies, fintech and venture capital. With regional headquarters in New York, Dublin and Singapore, and additional offices in London, Los Angeles and Washington, DC; Wachsman has solidified its position as a trusted advisor to some of the most innovative companies around the world.
At Wachsman, our focus is on helping businesses establish and defend their industry position, seize opportunities, overcome challenges, and achieve sustainable commercial success in fast-moving and complex marketplaces. We provide our clients with a unique blend of advisory services across public relations and strategic communications, business strategy and consulting, digital marketing and events, regulation, and public policy.
Wachsman is now seeking a talented Account Director, known internally and to clients as Associate Director, for immediate hire.
We are remote in the United States and are open to candidates located anywhere in the United States. We have offices in Los Angeles, New York City, and Washington, DC, for those who are interested in a hybrid model.
Duties:
- Serving as day-to-day account lead for various clients; partnering with Directors to develop and supervise integrated account teams.
- Providing counsel and strategy to clients for branding, reputation management, and crisis communications.
- Responding to challenging, technical inquiries from clients, press, and external organizations.
- Overseeing quality control, determining workflow, and ensuring deliverables are met in a timely manner.
- Maintaining a thorough understanding of clients’ businesses, and staying ahead of industry news and emerging trends.
- Fostering new and significant industry contacts, while maintaining relationships with key media.
- Generating and identifying incremental opportunities to grow existing accounts and support cross-functional collaboration.
- Delivering strong analyses, strategies, and concepts to new business proposals and presentations for clients.
- Supervising and mentoring junior team members (Senior Consultants, Consultants, Associates, Executives, Interns).
- Delegating and overseeing the work of direct reports, providing feedback and professional development opportunities.
- Directly supporting the leadership team in the growth of the business and culture of the agency.
Skills & Requirements:
- Bachelor’s degree required.
- Minimum 7 years of relevant experience conducting media relations, strategy, resourcing, and account management, at increasing levels of responsibility. PR agency experience required.
- Experience working with clients in financial technology, B2B technology, or other similar industries is strongly preferred. Must be able to understand the technology and business media landscape inside and out.
- Prior experience leading client accounts, and managing day-to-day work with minimal oversight from senior staff.
- Experience managing and supporting account teams, ensuring that work is delegated to the appropriate experience levels within the team structure.
- Exceptional communicator; clearly defining roles and responsibilities on each account, setting and managing expectations for both clients and team members.
- Track record of pro-actively pitching and securing media coverage across a variety of mediums, with a focus on strategic media relations.
- Excellent interpersonal skills; developing rapport with clients, building and maintaining strong working relationships.
- Professional, client-ready demeanor and presence in all communications and interactions (video, email/slack, in-person if applicable).
- Demonstrated ability to handle and tactfully manage stressful situations with tight deadlines.
- Proactive problem solving & solutions-oriented in internal and external matters.
- Demonstrates strong decision-making abilities and accountability.
- Self-starter who thrives in a fast-paced team environment.
- Experience in crisis communications.
- Experience working within the crypto/blockchain/Web3 industry is a plus!
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