San Francisco Casting Calls & Acting Auditions

Our client, a leading financial software company is hiring a Marketing Manager to join their team in San Diego, CA!

**This is a 10-month W2 contract with benefits and paid holidays**

As a Marketing Manager, you would handle the administration of pricing, promotions, and vouchers, including thorough quality assurance and audit compliance.

Responsibilities:

• Manage entire sets of data that support all efforts related to pricing, offerings, and discounts, with a solid understanding of how data moves back and forth.
• Stay connected and involved through any and all campaigns, price tests, and seasonal changes, including updates to facilitate quick pivots as needed.
• Help maintain thorough documentation for all processes, along with detailed instructions for the use ofCommerce systems.
• Understand the end-to-end customer experience, from advertising to in-product and all pricing touch points, to facilitate effective quality control and troubleshooting.

Desired Skills:

• Bachelor’s Degree or equivalent work experience
• 3+ years in marketing operations or business analysis, preferably a pricing, e-commerce or online merchandising role
• Experience working with commerce systems and Google Suite applications (docs, sheets, excel spreadsheets)
• Prior experience with direct responsibility over product pricing and promotions

Motion Recruitment Partners is an Equal Opportunity Employer, including disability/vets. All applicants must be currently authorized to work on a full-time basis in the country for which they are applying, and no sponsorship is currently available. Employment is subject to the successful completion of a pre-employment screening. Accommodation will be provided in all parts of the hiring process as required under Motion Recruitment Employment Accommodation policy. Applicants need to make their needs known in advance.

Motion Recruitment

Responsibilities:

• Analyze customers, technologies, and products based on company strategies and objectives.

• Collaborate with internal and external stakeholders to identify and pursue business opportunities.

• Evaluate product solutions provided by the business unit to ensure alignment with customer requirements.

• Support sales and business teams in promoting product solutions and bidding for RFQs.

• Engage in effective communication with customers, identify their needs, and provide QCD-based solutions.

• Manage communication between business units and customers, ensuring timely task completion.

• Assist in customer relationship management, working with the marketing system and relevant departments.

Requirements:

• Bachelor’s degree or above in electronics, mechanical engineering, software, or related fields.

• Experience in the consumer electronics industry, with expertise in product development and project management.

• Familiarity with product solutions for smartphones, tablets, smart home, and wearable devices.

• Proven experience in customer project engagement, including collaborations with major North American technology companies.

• Strong knowledge of electronics, structures, software, and related disciplines.

• Familiarity with company strategies, business operations, and project implementation.

LHH

Company Introduction

We exist to wow our customers. We know we’re doing the right thing when we hear our customers say, “How did we ever live without Coupang?” Born out of an obsession to make shopping, eating, and living easier than ever, we’re collectively disrupting the multi-billion-dollar e-commerce industry from the ground up. We are one of the fastest-growing e-commerce companies that established an unparalleled reputation for being a dominant and reliable force in South Korean commerce.

We are proud to have the best of both worlds — a startup culture with the resources of a large global public company. This fuels us to continue our growth and launch new services at the speed we have been since our inception. We are all entrepreneurial surrounded by opportunities to drive new initiatives and innovations. At our core, we are bold and ambitious people that like to get our hands dirty and make a hands-on impact. At Coupang, you will see yourself, your colleagues, your team, and the company grow every day.

Our mission to build the future of commerce is real. We push the boundaries of what’s possible to solve problems and break traditional tradeoffs. Join Coupang now to create an epic experience in this always-on, high-tech, and hyper-connected world.

About the Team

Growth Marketing (GM) organization is responsible for enabling all things related to sustainable and efficient marketing traffic, conversion, retention, and growth at Coupang. We are one of the largest performance advertisers in the World and have invested in a full funnel marketing tech stack powered through 9+ platforms across areas. Growth Product is the product management arm of Growth Marketing and is supported by dedicated Growth Engineering, Data Science and Analytics team with in the larger GM org.

Role Overview

Search Engine Marketing (SEM) is one of key channel for Growth Marketing to bring high intent traffic to Coupang. This role will require deep ML expertise to optimize bidding, creatives, content and landing page for better conversion of SEM traffic. This role will also be responsible to fully automate bid management that leverages ML to optimize our marketing budget and augment capabilities of inhouse built keywork generation, management, and bidding system. The right candidate will possess a strong product management background, rich background in SEM product and tooling and will have demonstrated experience leading medium to large products and projects and will have a well-rounded background partnering with business, engineering, and ML teams. This role will require collaborating closely with Data Science to build, continuously validate, and evolve optimization algorithms. You must be able to thrive and succeed in an entrepreneurial environment, and not be hindered by ambiguity or competing priorities. This means you are hands-on and not only able to develop and drive high-level strategic initiatives, but can also roll up your sleeves, dig in and get the job done.

Qualifications

• Bachelor’s degree in Computer Science, Engineering, Business, Management, Marketing and Information Services or related quantitative fields
• 7+ years of product management or program management experience in Ad Tech industry with 3+ year experience in building products related to SEM.
• Deep understanding of ML for optimization across the lifecycle of bidding management for SEM.
• Ability to work with engineers about technical design tradeoffs including platforms, frameworks, scalability, and performance.
• Ability to lead, influence, communicate and work across organization.
• Domain expertise in building SEM products/services serving multi-million-dollar (10 Mn USD+) budget.
• Experience of building a ML driven bid management offering is a plus.
• Excellent analytical and quantitative skills, with a natural curiosity to measure, test, learn and iterate in order to get the best results possible.
• Excellent leadership and communication (written and verbal) skills to drive recommendations, articulate tradeoffs and communicate plans to senior executives.

Pay & Benefits

Our compensation reflects the cost of labor across several US geographic markets. At Coupang, your base pay is one part of your total compensation. The base pay for this position ranges from $200,000/year in our lowest geographic market to $265,000/year in our highest geographic market. Pay is based on several factors including market location and may vary depending on job-related knowledge, skills, and experience.

General Description of All Benefits

• Medical/Dental/Vision/Life, AD&D insurance
• Flexible Spending Accounts (FSA) & Health Savings Account (HSA)
• Long-term/Short-term Disability
• Employee Assistance Program (EAP) program
• 401K Plan with Company Match
• 18-21 days of the Paid Time Off (PTO) a year based on the tenure
• 12 Public Holidays
• Paid Parental leave
• Pre-tax commuter benefits
• MTV – [Free] Electric Car Charging Station

General Description of Other Compensation

“Other Compensation” includes, but is not limited to bonuses, equity, or other forms of compensation that would be offered to the hired applicant in addition to their established salary range or wage scale.

• Coupang is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to actual or perceived race (including traits historically associated with race, including but not limited to hair texture and protective hair styles), color, religion, religious creed (including religious dress and grooming practices), sex or gender (including pregnancy, childbirth, breastfeeding, and medical conditions related to pregnancy, childbirth or breastfeeding), gender identity, gender expression, sexual orientation, ,ancestry, national origin (including language use restrictions), age (40 and over), physical or mental disability, medical condition, genetic information, HIV/AIDS or Hepatitis C status, family status (including but not limited to marital or domestic partnership status), military or veteran status, use of a trained dog guide or service animal, political activities or affiliations, ancestry, citizenship, family and medical leave status, status as a victim of any violent crime, or any other characteristic or class protected by the laws or regulations in the locations where we operate. Coupang is also committed to providing a safe work environment for its employees and its consumers. As a condition of employment, Coupang requires employees to be fully vaccinated against Covid-19, subject to legally required accommodations. If you need assistance and/or a reasonable accommodation in the application of recruiting process due to a disability, please contact us at [email protected].

Coupang

RESPONSIBILITIES:

• Responsible for the full life cycle value management of B-end cooperative customers, improve and optimize the successful service process of existing customers, improve customer renewal rates, and assist sales to achieve additional purchases.
• Regular on-site (online) return visits to customer product usage, accurately dig out the pain points of use and solve them, and improve customer satisfaction.
• In-depth understanding of customer industry characteristics and business scenarios, combined with product characteristics, proactively provide customers with problem solutions to improve product usage.
• Responsible for cross-department resource coordination, customer-centric, to ensure that customers have a good product service experience and achieve performance indicators.

REQUIREMENTS:

• Bachelor degree is required.
• Strong English skills to get alignment internally and externally and highly effective and creative written and verbal communication skills.
• More than 2 years’ experience from customer success.
• Strong responsibility/ownership and capability to deliver results.

AroundDeal

As Reebelo’s Senior Product Manager, you will build products that have an impact. Shipping features that makes sustainable consumption the first choice for customers, and building solutions to empower our vendors & partners to be part of the Circular Economy. You will work closely together with our Co-Founder & CPO, and our Silicon Valley based development team.

Create The Circular Economy With Us

At Reebelo.com, we empower customers to buy their favourite tech devices in a more sustainable way. Our mission is to refresh the way we all consume tech, delivered through a platform built on sustainable values and quality-assured devices. We are looking for motivated team members like yourself with an innovative mindset. In 3 years we launched 8 countries, raised $50M from top investors and scaled to 9-digit gross sales. Change the world, and supercharge your career with Reebelo!

Your typical day may include:

• Manage your product roadmap and backlog
• Actively seek out customer needs and pain points, and gather product requirements
• Work closely with our design team to create no-brainer customer experiences
• Write features specifications and user stories, assess their value and prioritize
• Ensure timely and effective delivery of new features
• Help design and implement processes, from Discovery to Delivery
• Contribute to building a strong Product Organization & Culture within the company

We’d love to have a chat with you if you have:

• Prior experience as a Product Management / Product Ownership role
• Based in the San Francisco Bay Area or willing to relocate
• Love solving problems and have an strong business acumen
• Excellent communication and thrive in multi-disciplinary teams
• Show a strong empathy for customers
• Bachelor or Master Degree
• Startup attitude & strong ability to learn

Shine with one of these:

• Prior e-commerce experience strongly preferred
• Good technical knowledge (you know / understand a few coding languages)
• Having a personal project that you own
• SEO

How we take care of you:

• Birthday leave
• Competitive salary
• Health, dental and optical insurance
• Hybrid work environment
• Ownership of your own projects
• Team events & a great culture!

We understand that experience comes in many forms so if your experience is close to what we’re looking for, please don’t hesitate to apply — we’d love to hear from you!

Reebelo

Who We Are

Clutch is an award-winning, certified women-owned business that works to match organizations with resources they dream about. Clutch elevates its employees by building on their strengths and promoting work-life balance. Our team of professionals support one another to continuously become the best versions of themselves; truly living out the Clutch core values of drive, optimism, and connection.

The Details

The Solution Manager – Marketing is a member of the Solution Management team and will report to the Senior Director, Solution Management.

Overview of Opportunity

The Solution Manager – Marketing is responsible for developing and implementing strategic solutions to address the unique marketing challenges faced by our clients across multiple industries. This role involves working closely with clients, understanding their business objectives, and designing customized marketing strategies to drive growth and achieve measurable results. This Solution Management Expert (SME) provides subject matter expertise and collaborates with cross-functional teams, including consultants, analysts, and technical experts, to drive successful outcomes for Clutch clients. The Solution Manager will also provide go to market strategies for all marketing products and services along with providing thought leadership to internal and external customers as well as Clutch’s public facing expert on Marketing.

What You’ll Do

• Collaborate with internal teams to design and customize consulting solutions tailored to meet client needs.
• Present proposals and recommendations to clients, highlighting the benefits and value of the proposed solutions.
• Conduct thorough analysis of client business processes, technologies, and market trends to develop innovative solutions.
• Conduct comprehensive market analysis to evaluate service offerings and competitive landscape.
• Develop cost models to evaluate project profitability and margin.
• Collaborate with Business Development, Experience, Communications, and Clutch Enterprise Marketing teams to develop and maintain content for all Marketing offerings.
• Stay updated with the latest trends, advancements, and challenges in the communications industry.
• Provide subject matter expertise and thought leadership to internal teams, clients and be the voice and face of all things within the Marketing vertical.
• Identify opportunities for business development and growth within the Marketing vertical.
• Engage with clients on select projects as thought leader and “Business Experience Architect”.

About You (Requirements)

• Bachelor’s degree in business administration, marketing, or a related field.
• 8+ years proven experience as a Solution Manager, Consultant, or similar role within the Marketing industry.
• In-depth knowledge of marketing-specific technologies, trends, and best practices.
• Strong project management skills, including the ability to handle multiple projects simultaneously.
• Excellent analytical and problem-solving abilities, with a strategic mindset.
• Outstanding communication and presentation skills, with the ability to convey complex concepts clearly and effectively.
• Strong leadership skills and the ability to collaborate and motivate cross-functional teams.
• Ability to build and maintain strong client relationships and deliver exceptional customer service.

Extras we love!

• Master’s degree is a plus.
• Agency experience.

Physical Requirements

• Predominantly operates in an office environment in a stationary position.
• Ability to operate standard office equipment such as computer, calculator, keyboard, mouse, and phone.
• May occasionally bend, squat, and need to lift to 20 pounds.

Why Us?

• Meaningful work in a positive culture.
• We drive everything we do with a “humans first” approach.
• We support work-life balance by providing a remote work option.
• We believe in an optimistic, positive culture that connects good people with good work.
• We provide continuous growth and development opportunities.
• We work hard and play hard by providing generous time-off policies and fun team building activities.
• We offer benefits packages which may include Health, Dental, Vision, Wellness, EAP, Gym membership and Life Insurance along with a 401(k) option.

Compensation

$120,000 – $150,000 annualized salary

Our Commitment

Inclusion and diversity are fundamental to our culture and core values. We have an unwavering commitment to diversity with the aim that every one of our people has a full sense of belonging within our organization. As a business imperative, every person at Clutch has the responsibility to create and sustain an inclusive environment.

Equal Employment Opportunity Statement

Clutch is an Equal Opportunity Employer. We believe that no one should be discriminated against because of their differences, such as age, disability, ethnicity, pregnancy, gender, gender identity and expression, religion or sexual orientation.

All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.

Clutch is committed to providing veteran employment opportunities to our servicemembers.

Accommodation Statement

Clutch is committed to providing equal employment opportunities for persons with disabilities or religious observances, including reasonable accommodation when needed. If you are hired by Clutch and require accommodation to perform the essential functions of your role, you will be asked to participate in our reasonable accommodation process. Accommodations made to facilitate the recruiting process are not a guarantee of future or continued accommodations once hired.

If you would like to be considered for employment opportunities with Clutch and have accommodation needs for a disability or religious observance, please send us an email or speak with your recruiter.

Other Employment Disclaimers

Employment with Clutch is for no specified period of time. Employment with Clutch is “at-will,” meaning that either the employee or the company may terminate employment at any time and for any reason, with or without cause. Although job duties, title, compensation, and benefits, as well as Clutch’s personnel policies and procedures, may change from time to time, nothing in this disclaimer or any policy of Clutch shall be interpreted to conflict with or to eliminate or modify in any way, the at-will employment status of Clutch employees.

Job descriptions typically change over time as requirements and employee skill levels change. Supervisors may revise and/or add duties to reflect these changes. Clutch retains the right to change or assign other duties to this position.

Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States.

Clutch

Who We Are

Clutch is an award-winning, certified women-owned business that works to match organizations with resources they dream about. Clutch elevates its employees by building on their strengths and promoting work-life balance. Our team of professionals support one another to continuously become the best versions of themselves; truly living out the Clutch core values of drive, optimism, and connection.

The Details

The Solution Manager – Communications is a member of the Solution Management team and will report to the Senior Director, Solution Management.

Overview of Opportunity

The Solution Manager – Communications is responsible for providing strategic guidance and delivering innovative solutions to clients within the communications vertical. This role involves understanding client needs, conducting thorough analysis for development of comprehensive strategies, and managing the implementation of projects. This Solution Management Expert (SME) provides subject matter expertise and collaborates with cross-functional teams, including consultants, analysts, and technical experts, to drive successful outcomes for Clutch clients.

What You’ll Do

• Collaborate with internal teams to design and customize consulting solutions tailored to meet client needs.
• Present proposals and recommendations to clients, highlighting the benefits and value of the proposed solutions.
• Conduct thorough analysis of client business processes, technologies, and market trends to develop innovative solutions.
• Conduct comprehensive market analysis to evaluate service offerings and competitive landscape.
• Develop cost models to evaluate project profitability and margin.
• Collaborate with Business Development and Marketing to develop and maintain content for all communication offerings.
• Stay updated with the latest trends, advancements, and challenges in the communications industry.
• Provide subject matter expertise and thought leadership to both internal teams and clients.
• Identify opportunities for business development and growth within the communications vertical.
• Engage with clients on select projects as thought leader and “Business Experience Architect”.

About You (Requirements)

• Bachelor’s degree in business administration, communications, or a related field.
• 8+ years proven experience as a Solution Manager, Consultant, or similar role within the communications industry.
• In-depth knowledge of communications-specific technologies, trends, and best practices.
• Strong project management skills, including the ability to handle multiple projects simultaneously.
• Excellent analytical and problem-solving abilities, with a strategic mindset.
• Outstanding communication and presentation skills, with the ability to convey complex concepts clearly and effectively.
• Strong leadership skills and the ability to collaborate and motivate cross-functional teams.
• Ability to build and maintain strong client relationships and deliver exceptional customer service.

Extras we love!

• Master’s degree is a plus.
• Agency experience.

Physical Requirements

• Predominantly operates in an office environment in a stationary position.
• Ability to operate standard office equipment such as computer, calculator, keyboard, mouse, and phone.
• May occasionally bend, squat, and need to lift to 20 pounds.

Why Us?

• Meaningful work in a positive culture.
• We drive everything we do with a “humans first” approach.
• We support work-life balance by providing a remote work option.
• We believe in an optimistic, positive culture that connects good people with good work.
• We provide continuous growth and development opportunities.
• We work hard and play hard by providing generous time-off policies and fun team building activities.
• We offer benefits packages which may include Health, Dental, Vision, Wellness, EAP, Gym membership and Life Insurance along with a 401(k) option.

Compensation

$120,000 – $150,000 annualized salary

Our Commitment

Inclusion and diversity are fundamental to our culture and core values. We have an unwavering commitment to diversity with the aim that every one of our people has a full sense of belonging within our organization. As a business imperative, every person at Clutch has the responsibility to create and sustain an inclusive environment.

Equal Employment Opportunity Statement

Clutch is an Equal Opportunity Employer. We believe that no one should be discriminated against because of their differences, such as age, disability, ethnicity, pregnancy, gender, gender identity and expression, religion or sexual orientation.

All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.

Clutch is committed to providing veteran employment opportunities to our servicemembers.

Accommodation Statement

Clutch is committed to providing equal employment opportunities for persons with disabilities or religious observances, including reasonable accommodation when needed. If you are hired by Clutch and require accommodation to perform the essential functions of your role, you will be asked to participate in our reasonable accommodation process. Accommodations made to facilitate the recruiting process are not a guarantee of future or continued accommodations once hired.

If you would like to be considered for employment opportunities with Clutch and have accommodation needs for a disability or religious observance, please send us an email or speak with your recruiter.

Other Employment Disclaimers

Employment with Clutch is for no specified period of time. Employment with Clutch is “at-will,” meaning that either the employee or the company may terminate employment at any time and for any reason, with or without cause. Although job duties, title, compensation, and benefits, as well as Clutch’s personnel policies and procedures, may change from time to time, nothing in this disclaimer or any policy of Clutch shall be interpreted to conflict with or to eliminate or modify in any way, the at-will employment status of Clutch employees.

Job descriptions typically change over time as requirements and employee skill levels change. Supervisors may revise and/or add duties to reflect these changes. Clutch retains the right to change or assign other duties to this position.

Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States.

Clutch

Drive a newly formed business unit dedicated to the Semiconductor/Electronic Industry as a Market Development Manager. With an increase in demand for fluorochemical products you will be the face for the US servicing the semiconductor, aerospace, and auto OEM space. You will be responsible for strategic business plans that drive growth in opportunities and revenue attainment by leveraging your contacts, utilizing your market intelligence and providing marketing plans. This position is located in California or Arizona and is 100% remote with seldom travel internationally. This global company has amazing opportunities for growth here in the US, paid health insurance, and highly competitive compensation.

Why you want to work here:

• Global organization dedicated to growth in this business sector
• Own the US market space and strategically drive opportunities
• Very well versed in international business where primary share of marketplace exists today
• 100% Paid health insurance, great 401k and generous compensation

You’ll be a great fit if you have:

• Bachelor’s degree in Engineering or Chemistry or very closely related technical degree
• 8+ years of experience in the Semiconductor industry with established contacts in the space
• Ability to drive and initiate strategies and marketing plans that drive growth for the business
• Live in a strong Semiconductor manufacturing area like California or Arizona

Key Corporate Services, LLC

The Product Manager, biocontrol NA is responsible for providing knowledge, strategy and leadership for PFG’s growing product portfolio and market segments, which delivers significant impact on both the company’s growth and the future of sustainable agriculture. PFG is looking for an experienced product manager in the plant protection industry with the desire to make an impact in the rapidly growing bio pesticides industry. This position will typically report directly to the Sr Director of Marketing.

RESPONSIBILITIES AND DUTIES:

• Be accountable for achieving targeted revenue and gross margin in NA in the short and mid-term (next 2-3 fiscal years). 
• Focus on developing blockbuster technology: Rinotec
• Become the biocontrol champion within the NA team
• Develop a Biounite strategy for RinoTec both as a tank mix and as a pre-mix
• Lead the trialing plan in collaboration with the technical leads
• Define targeted crops, technical & commercial positioning, value proposition and messaging in each region in North America
• Develop a comprehensive pre-launch plan and successfully launch the suite of products whenever registered.
• Prioritize initiatives and projects to maximize revenue and profits in the next 2-3 years
• Develop and implement a comprehensive annual and a 3-5 year product business plan.
• Provide in-depth market, industry and competitive analysis for existing products and new product launches.
• Interact with Global management, Supply Chain, Regulatory, R&D, Product Development and Sales Departments to ensure product formulations, labeling, registrations, product supply and demand, competitive pricing and sales support are in place to optimize customer satisfaction and value to PFG’s business.
• Develop pricing and packaging strategies.
• Support product strategy with market analysis data.
• In concert with the Regulatory Department, maintain all product master labels and container labels to ensure compliance with regulatory agencies and take advantage of market opportunities.
• Implement market research initiatives as needed.
• Develop, monitor and update product forecasts, marketing and financial plans.
• Build and maintain strategic relationships with potential partners for co-promotion opportunities to increase the customer experience with PFG products
• Provide guidance to product development and R&D on AI suitability for current unmet market needs and conduct appropriate market analysis.

EDUCATION AND EXPERIENCE:

• Bachelor’s degree required, preferably with a concentration in business management, marketing, agriculture, or related field of business.
• Familiarity and a passion for agriculture and biocontrol are highly desirable.
• At least 10 years’ experience in product management or as a marketing professional in the plant protection industry.
• Experience and knowledge in insecticides/nematicides highly desirable
• Experience in market analysis, forecasting, budget planning skills required.
• Experience in pesticide regulatory environment highly preferable.
• Demonstrated success in product launches and end-to-end execution of marketing strategies.

PFG offers a comprehensive benefits package including a 401(k) plan with employer match, and a health plan including medical, vision and dental coverage, life insurance coverage, long term disability, and a flexible spending account for dependent care and/or medical expenses.

The above is a list of essential duties and responsibilities for this position. This list is not all-inclusive and other duties may be assigned. This job description may be modified as needed.

PFG is an equal-opportunity employer. A pre-employment drug screen and background check will be required.

Pro Farm Group – Formerly Marrone Bio Innovations

About byte.

We are an ambitious team that’s transforming the way people achieve a beautiful, more confident smile. No longer do you have to step inside the orthodontist office to create the smile of your dreams. With a click of a button, you are on the road to making those dreams a reality. Our doctor-directed, at-home system makes it easy, safe and affordable for everyone.

We also believe that a job should do more than pay the bills. It should fill you with a sense of purpose. The kind you feel when you’re a part of something BIG.

Interested? Let’s talk.

Byte is looking for an experienced Referral & Loyalty Marketing Manager to join the Marketing team to develop, implement, and manage a comprehensive referral & loyalty program that will engage customers, increase sales & referrals, and build brand loyalty.

You will work cross-functionally to define program objectives, design & execute innovative campaigns, and analyze customer behavior data to improve the program continuously. Your goal will be to drive customer retention and increase customer lifetime value through referral & loyalty program initiatives.

In this role, you will work closely with marketing, sales, customer service, and analytics teams to create campaigns and promotions that excite customers and keep them returning for more. You will own email and SMS marketing efforts related to loyalty initiatives and constantly analyze customer data to identify program optimization and growth opportunities.

Key Responsibilities

• Develop and execute a comprehensive referral & loyalty program strategy that aligns with company goals and objectives
• Collaborate with cross-functional teams to create engaging referral & loyalty campaigns and promotions that increase customer retention and lifetime value
• Own email and SMS marketing efforts related to referral & loyalty initiatives, crafting messages that resonate with customers, drive sales and referrals
• Analyze customer data and behavior to identify opportunities for program optimization and growth and use your findings to improve the program continuously
• Manage the implementation and ongoing maintenance of the loyalty program, including program rules, point systems, rewards and referrals
• Monitor program performance and report on key metrics, providing recommendations for program improvement as needed
• Build and maintain the program financial model, forecasting and goal setting to exceed Company goals
• Work with customer service teams to ensure a seamless customer experience and handle any customer inquiries or issues related to the referral & loyalty program
• Maintain a comprehensive referral & loyalty marketing calendar to ensure all campaigns and programs are executed on time and within budget
• Stay up to date with industry trends and best practices in loyalty marketing, implementing new strategies and tactics as appropriate

Requirements and Qualifications

• Bachelor’s degree in marketing, business administration, or a related field
• At least 3 years of experience in loyalty marketing or related field
• Experience working with global teams a plus
• Familiarity with loyalty program software platforms and the ability to oversee program implementation and maintenance. Experience with Yotpo preferred
• Proven track record of working with product and engineering teams to build and scale referral & loyalty programs
• Strong knowledge of email marketing best practices and strategies, including segmentation, A/B testing, and email automation. Experience with Salesforce Marketing Cloud preferred
• Experience with SMS marketing and understanding how to use this channel to engage customers and drive loyalty effectively. Experience with Attentive Mobile preferred
• Knowledge of digital marketing channels, including paid search, paid social media, and display advertising
• Knowledge of data analytics and the ability to analyze customer behavior data to drive program optimization and growth
• Proficiency with MS Office Suite (Excel, PowerPoint, Word)
• Excellent communication and collaboration skills, with the ability to work effectively with cross-functional teams and stakeholders

Perks

• Competitive base pay
• Health, vision, and FREE dental plan
• Generous Paid Time Off and (11) Paid Holidays a year
• Matching 401(k) program
• Employee Stock Purchase Program
• Paid Parental Leave
• Tuition Reimbursement
• Awesome aligner and whitening benefits for you and your family
• A variety of personal assistance programs to help enrich your life in and out of the office

byte®