New York Casting Calls & Acting Auditions

Our client, a global leading outsourcing technology solutions company with a multi-billion dollar valuation, is seeking Public Relations Manager to lead their media relations in the US.

This is an incredible opportunity to be part of a company named one of Silicon Valley’s fastest-growing companies, Inc. 5000 4 consecutive years and who has seen two year revenue growth of 454%.

This position is fully remote. Some travel for press events will be required.

Responsibilities:

• Lead efforts to get mentions and stories in top-tier US-based media.
• Design and implement a PR strategy that aligns with the company’s objectives.
• Develop press materials for pitches.
• Foster relationships with key media contacts from targeted publications, initiate proactive outreach and provide timely company information to secure media coverage.
• Oversee media exposure and regular PR performance reports.
• Identify and leverage opportunities for thought leadership.

Qualifications:

• 5+ years of experience in PR with a focus on media relations with a record of Tier 1 media placements.
• At least 2 years of work experience doing PR for a technology company or with PR agency managing B2B technology clients in the US market.
• Bachelor’s degree or equivalent practical experience.

Compensation and Benefits

• $100,000 – $120,000 base, depending on experience.
• 401k
• Healthcare coverage
• PTO
• Flexible work schedules
• 10 paid holidays
• Parental leave

80Twenty

Situation, a digital-first agency building passionate communities for live experience-based clients like WICKED on Broadway and The Metropolitan Opera, seeks Media Coordinator to help launch media campaigns and support the Media Planners by taking and distributing notes after meetings and ensuring deliverables are actioned in a timely manner. This role will report to the Senior Media Planner. The selected candidate will demonstrate curiosity, resourcefulness, and be digitally focused and detail-oriented.

What You’ll Do

The Media Coordinator works in our NYC office and plays a key role in supporting the Media team and executing digital media plans for our arts and entertainment clients, collaborating alongside counterparts in the Account and Creative departments. They are responsible for administrative tasks and facilitating workflow within our internal teams.

Our office is located in midtown Manhattan and we are currently working in-office three days per week.

Sample Day-to-Day Responsibilities

• Schedule internal and external meetings with clients and vendors
• Write and distribute client-facing notes following all meetings, clearly outlining discussion points and next steps
• Write and distribute internal notes following meetings, outlining all action items, next steps, and which team member is responsible
• Proofread documents and presentations
• Support the Media Planner in crafting client-facing materials
• Own all aspects of asset requests and revival
• Assist in building campaigns and trafficking assets based on approved media plans created by the Media Planner. Platforms could include, but are not limited to:
  • Campaign Manager
  • Facebook/Instagram (Meta)
  • TikTok
  • Twitter

Requirements

• 1-2 years of relevant marketing, agency, and/or digital experience
• Superior attention to detail and time management skills
• Strong communication and collaboration skills
• Understanding of the digital space and developing technologies
• Positive attitude and collaborative mindset

Benefits

We offer a competitive base salary and a range of benefits and perks:

• Salary range: $45K – $60K, commensurate with experience
• Health care plan (medical, dental and vision)
• Retirement plan with employer match
• Life and disability insurance
• Generous paid time off package that includes vacation, sick, “life happens” days, birthdays, and public holidays
• Paid family leave
• Cold brew coffee, snacks and fresh fruit
• Wellness resources
• Special access to New York City’s arts and entertainment scene

We have been honored for our commitment to our team with workplace awards from Crain’s, Best Companies Group, Cynopsis, Digiday, and Fortune.

Our Company

We are Situation, a digital-first agency that builds and drives passionate communities to meaningful action. We partner with live experience-based brands like NFL, WICKED on Broadway, The Metropolitan Opera, and Cirque du Soleil.

Situation is part of Situation Group, a digital-first collective of award-winning advertising agencies.

Situation

PURPLE is looking for an experienced Account Manager for its Fashion division to join the agency. The Senior Account Manager will play an essential role in supporting the assigned Account Director in the development and execution of: generating maximum brand exposure through creative product placement, profile features and launches. The Senior Account Manager must have a genuine passion for developing brands, using true initiative in order to achieve exceptional results. Impeccable client liaison skills and an established network of key contacts (brands and press) are essential.

Reporting to the Account Director, the Senior Account Manager’s responsibilities would include increasing awareness for all brands assigned to them. In this role the Senior Account Manager will promote the different clients in all activities, campaigns, special projects, shows, presentations and events to the media and to develop and maintain relationships with key journalists and media within your assigned and designated market, acting as an ambassador for Purple.

Responsibilities:

• Media networking and liaising across relevant beats; Maintaining strong relationships with media through regular one-to-one appointments and meetings
• Executing media relations plans for clients including developing outreach plans, message development, management of events, coordination of media familiarisation trips, effective pitching, training of spokespersons and pitching local, regional and national stories
• Competitive media research and analysis
• Participating in the creation of communications plans
• Navigating partnership and collaboration opportunities
• Spearheading and supporting with event logistics and production
• Developing weekly and monthly media reports for clients
• Support AD’s on communication with all clients, building rapport and credibility based on trust and expert counsel
• Overseeing the management of all product-related media requests – from email inquiry through prospective media coverage – through sample product distribution and tracking and follow up
• Taking inventory of and being responsible for client product inventory
• General media monitoring across clients and all competitors
• Consistently producing high quality internal and external communications content
• Oversight and compilation of weekly client agendas
• Proactively pitch story ideas to achieve maximum editorial placement across your brands
• Manage and motivate junior members of the team to ensure day to day operations run smoothly and PR results are delivered; while supporting them in their growth to the next level.
• Equally support AD’s and senior members of the team to ensure maximum support across all levels.
• Have a clear understanding of paid, owned and earned media strategies, and develop relationships with top influencers to support this activity
• Have strong connections with leading and emerging editorial talents in the US;
• Managing the Junior Account Executive/Account Executive to help reach personal and team targets
• Contribute to agency new business efforts; both creating proposals and participating in relevant pitches

Skills and Experience

• Proven experience operating in a senior position within the fashion industry
• Proven commercial experience with working in a fast-paced environment
• Management experience is highly desirable
• Proven track record of creating a positive impact on business through implementation of a PR strategy
• Discreet, professional and well spoken, with excellent communication skills
• Extremely well-organised, methodical and efficient, with a good dose of common sense and initiative
• Pro-active and able to show initiative/ideas to constantly promote the Purple offering
• Creative and strategic thinker
• strong established fashion press contacts
• International press contacts are also desirable
• Strong experience of event management
• Strong presentation & superb writing skills
• Able to identify communication opportunities across multiple media platforms
• Strong MS Word skills; working knowledge of PowerPoint and Excel

Where an employee or prospective employee is paid within this range will depend on, among other factors, actual ranges for current/former employees in the subject position; market considerations; budgetary considerations; tenure and standing with the company (applicable to current employees; as well as the employee’s/applicant’s background, pertinent experience, and qualifications

PURPLE

Communications Manager

EQT is recruiting an experienced Communications Manager in New York to join its growing global communications team. We are looking for someone with media engagement experience, strong project leadership skills, and a strategic mindset who would like to be part of a purpose-driven global investment organization.

About the role

As a Communications Manager at EQT, you will be responsible for communications strategies for firm announcements, including M&A and fundraises, as well as supporting the firm’s ongoing profile-raising strategy in the U.S. You will work hand-in-hand with the head of North American Communications and the rest of the global communications team, across Europe and Asia, while having the autonomy to shape and deliver your own communications strategies. The position is based in EQT’s U.S. headquarters in New York City (The Grace Building).

About you

You should have media engagement experience, including proactive pitching, excellent writing and project management skills, and be comfortable collaborating across functions and geographies. You will be a digital native, motivated by working in an international, high-paced, and ever-changing atmosphere. You want to learn on the job, are entrepreneurial, and are excited to join a firm that is growing and changing rapidly. Your interest in people and building relationships is important to your success.

About the EQT Communications team

You will work in a growing diverse global team with members based in Stockholm, New York, Hong Kong, London, and Copenhagen. The team is fully integrated into EQT’s global business of nearly 2,000 employees working from offices in 23 countries across Europe, the Americas, and Asia-Pacific.

Responsibilities include:

• Proactive and reactive media relations, including story-mining and pitching
• Developing and executing communications strategies for portfolio company M&A, fundraises, and other significant announcements
• Preparation of communications materials, including communication plans, press releases, key messages, Q&As, etc.
• Working cross-functionally with EQT’s investment, fundraising, legal, business development, and shareholder relations teams.

Desired skills and profile

• 5 – 7 years of relevant work experience within communications, in-house or at a PR agency
• Private equity or financial services experienced preferred
• Excellent writing skills
• Significant project management experience
• Comfortable moving from high-level strategy to hands-on execution
• A self-starter that thrives in an ambitious, innovative, and global environment

About EQT

EQT is a purpose-driven global investment organization focused on active ownership strategies. With a Nordic heritage and a global mindset, EQT has a track record of almost three decades of delivering consistent and attractive returns across multiple geographies, sectors, and strategies. EQT has investment strategies covering all phases of a business development, from start-up to maturity. EQT has 126 billion in assets under management within two business segments – Private Capital and Real Assets.

Base salary range: It is expected that the base annual salary range for this New York City-based position will be $150,000 to $200,000. Actual salaries may vary based on factors, such as skill, experience, and qualification for the role. Employees may be eligible for a discretionary bonus, based on factors such as individual and team performance.

EQT is an equal opportunity employer. Individuals seeking employment are considered without regard to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, sexual orientation, or any other category protected by applicable law.

EQT Group

Creating A Healthier Way of Living

Rinnai America Corporation is the leader in tankless water heating, a technology that is growing rapidly as businesses and homes “yank the tank” and convert to an efficient, endless supply of hot water and the only tankless water heating manufacturer in the US. We have a commitment to our employees and a strong, accountable culture with a practice of giving back to our communities.

Rinnai America Corporation (RAC) is looking for RAC-STARS! Check out why Rinnai is the hottest place to work https://www.rinnai.us/about/why-rinnai.

What does a Regional Service Manager do at Rinnai?

This position exists to develop and manage Rinnai’s field service network throughout the assigned region and to provide technical support, as needed, in resolving escalated product issues. The position will provide product training throughout the region and will support, as necessary, major product installs, ensuring proper sizing and installation for the project.

• This position will manage a territory that includes New York City, Philadelphia, Baltimore, Richmond, Pittsburgh & Washington D.C.
• Salary Range: $96,403 – $119,553 base annually

Responsibilities

What you will do:

• Establish an authorized service network within the region of responsibility for in home/onsite service of product manufactured and sold by Rinnai.
• Negotiation of all labor rates for authorized service agreements within the region of responsibility
• Monitor the quality of service being provided by authorized service agents and where necessary develop individual improvement programs for identified service agents not performing to required standards
• Provide ongoing technical training to areas Sales Representatives, customers, Installers, and authorized Service agents
• Provide support, as needed, in addressing and resolving escalated field product performance issues
• Provide support on major commercial product install projects ensuring proper sizing and correct installation of products used in the project.
• Provide developmental support to Rinnai’s Regional Service managers and off-site Technical Specialists located throughout North America.
• Serve as liaison between the field and Rinnai’s Engineering department in the identification of possible performance or quality issues and gathering of information in support of the same
• Provide support on major product install projects ensuring proper sizing and correct installation of products used in the project
• Interface with local code officials to address and work through identified code issues
• Represent Rinnai on off site visits and/or liability investigations as required.
• Maintain company provided tools, equipment and property.
• Ensure all activities involved in comply with established legislative laws and/or Company policies and procedures

Requirements

KNOWLEDGE

• Bachelor’s degree and/or equivalent experience in a related field of study such as electrical, electronics, plumbing systems, hydronics, and/or boiler systems. Engineering degree preferred.
• Plumbing/HVAC/Electrical or Gas License is required.
• Minimum 10 years troubleshooting experience with residential and commercial gas water heaters and boiler systems.
• Previous experience in training/teaching required.
• Minimum of 2 years’ experience in managing a territory preferred

Skills

• Must possess excellent communication skills, both written and verbal, with the ability to present in front of groups.
• Must be a self-starter with the ability to work both individually and in a team environment.
• Ability to multitask.
• High degree of technical and analytical skills.
• Ability to work with various levels of people, customers or teams.
• Knowledge in use of Word, Excel, Power Point and various web-based tools. Customer / Quality discipline

Abilities

• Ability to lift to 75 lbs.
• Ability to travel up to 75% and submit expenses for reimbursement weekly.
• Ability to safely operate company provided tools, equipment and property.
• Professional approach; confidence in dealing with people
• Commitment to achieving established business goals
• Strong technical / customer service orientation
• High level of personal integrity and honesty
• Team player, able to operate with a great deal of independence

Physical Requirements

Physical Activities

Ascending or descending ladders, stairs, scaffolding, ramps, poles and the like. Moving self in different positions to accomplish tasks in various environments including tight and confined spaces. Remaining in a stationary position, often standing, or sitting for prolonged periods. Moving about to accomplish tasks or moving from one worksite to another. Adjusting or moving objects up to 75lbs and repeating motions that may include the wrists, hands and/or fingers. Constantly communicating with others to exchange information. Operating motor vehicles or heavy equipment. Assessing the accuracy, neatness and thoroughness of the work assigned.

Environmental Conditions

Occasionally low and high temperatures. Outdoor elements such as precipitation and wind. Noisy environments. Hazardous conditions. Poor ventilation. Small and/or enclosed spaces. No adverse environmental conditions expected

Physical Demands

Constant sedentary work that primarily involves sitting/standing. Occasionally, Light work that includes moving objects up to 20 pounds. Medium work that includes moving objects up to 50 pounds.

Benefits

Medical, Dental, Vision, and Prescription

Flexible Spending Account (FSA) options for

Medical and Dependent Care

Paid Time Off (PTO), Floating Holidays (FH)

Paid Holidays

401(k) Plan with Company Match

Company Paid Life Insurance

Voluntary Life Insurance

Short- and Long-Term Disability

Professional Development

Tuition Reimbursement

Annual Incentive Plan (AIP)

Referral Bonuses

Paid Volunteer Community Service Day

Tobacco and Drug-Free Campuses

Employee, family, and friend’s discount

Rinnai America Corporation is an equal opportunity employer that is committed to inclusion and diversity. We take affirmative action to ensure equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other legally protected characteristics.

Rinnai America Corporation

Description

A Victoria’s Secret & Co Customer Experience Manager is a values-based leader who delivers exceptional customer and associate experiences to grow top line sales. This role reports to the Store Manager.

Primary Responsibility:

The Customer Experience Manager is responsible for driving and growing top-line sales by leading the sales floor, coaching and development of the team, performance management, and selling. In addition, the Customer Experience Manager supports operational excellence through maintaining visual standards, payroll management, and merchandise availability.

Direct Reports as assigned:

Customer Experience Lead(s) and / or Associates

All Store Leadership Team responsibilities include:

• Leading and demonstrating company values within the store.
• Delivering exceptional customer experiences in the role of the Customer Sales lead through coaching, zoning, team selling and personally selling.
• Conducting associate observations
• Displaying an understanding of all associate roles and ensuring all roles work for the good of the team and the customer.
• Linking results to behaviors and actions to drive top-line sales.
• Managing labor hours within the store to drive top line sales and profit.
• Owning the overall appearance and presentation of brand by maintaining visual merchandising standards.
• Collaborating with Sales Leadership Teams to ensure seamless communication and execution of required actions of the brand.
• Demonstrating and leading company policy and procedures.
• Additional duties as assigned, including but not limited to: Floorset mapping and execution, Product launch support, staffing & onboarding, and shipment processing.

Qualifications

• Passion for Victoria’s Secret Brand.
• Ability to improve customer satisfaction and drive customer loyalty.
• Experience reviewing business reports and insights and taking immediate and deliberate action to achieve results.
• A sense of self-awareness with an interest in seeking feedback to improve and develop.
• Experience selecting and developing direct reports to the next level and creating an environment where people do their best work.
• Ability to monitor/track progress and incorporate feedback into decision-making.
• Proven ability to link company strategies to day-to-day activities and inspire a team to deliver total company contribution.
• Experience with influencing cross-functional partners in informal and formal settings to get things done.
• Ability to work nights, weekends, and a flexible schedule.
• Ability to stand for long periods and frequently bend, kneel, and lift.
• Ability to use technology (headsets, mobile devices, computers).
• 3+ years of retail leadership experience preferred

An equal opportunity employer, we do not discriminate in hiring or terms and conditions of employment because of an individual’s race, color, religion, gender, gender identity, national origin, citizenship, age, disability, sexual orientation, marital status or any other protected category recognized by state, federal or local laws. We only hires individuals authorized for employment in the United States.
Victoria’s Secret & Co.

This position will coordinate all direct sales activities relative to those existing / prospective accounts found within the assigned area of responsibility. Makes regular contact with existing accounts and prospects continuing to perform discovery, increase understanding of the customer/prospect business model, learning what would qualify as true value offerings. Then utilizing Sonoco resources bring forth those value offerings to the customer / prospect. The foremost focus remains on increased profitable sales growth with new and existing accounts to increase our market share striving to enhance Sonoco’s overall position in all our served and potential markets. The position may require acting as National Manager for specific accounts that span regions. Their responsibility is to take a leadership position to coordinate the activities of these multiple location accounts through the local Sonoco representatives handling these separate locations. This coordination will require clear and concise communication skills and the ability to give a measurable path to achieve profitable sales growth and increase our market share.

What you will be doing:

• Prepares and maintains updated account plans for major accounts and prospective accounts found within assigned area of responsibility.
• Provides marketing with input for use in developing strategic plans and develops account plans that are consistent with overall division strategies.
• Implements and coordinates activities relative to each account plan and monitors each plan for effectiveness.
• Provides appropriate personnel with progress reports covering each account plan on a regular basis.
• Establishes and monitors closely a call plan for all customers and prospective customers within assigned area of responsibility and implements changes as required.
• Monitors closely all activity at each customer and prospective customer location and reports on expansions, closings, business trends and all other factors impacting volume levels.
• Maintains detailed customer files (share, relative quality, relative price, specifications, contacts, competitor, etc.) on an ongoing basis.
• Maintains up to date information with regard to gross margins for all major accounts and makes pricing recommendations as appropriate.
• Establishes and maintains multi level contacts at all major existing and prospective accounts.
• Communicates all pertinent information involving assigned accounts and prospective accounts to appropriate personnel through reports of call.
• Seeks out and promotes new product and service offerings as well as new uses for existing product lines and potential candidates for acquisition.
• Develops and maintains territory sales funnel for prospective new business.
• Provides immediate supervisor with sales projections for products and customers within assigned area of responsibility for use in developing sales budgets.
• Investigates promptly and accurately customer complaints and coordinates the resolution of these complaints to the complete satisfaction of these accounts.
• Assists division marketing with trade shows, conventions, and trade association meetings as requested.
• Stays abreast of current selling techniques and makes every effort to constantly improve product knowledge and knowledge of the marketplace.
• Champions new products and services as requested for the region and/or the division,
• Submits expense reports, reports of call and itineraries on a weekly basis and all other reports on schedule.
• Promotes company goodwill and maintains proper relationships with customers and prospective customers.
• Protects assets, confidential and restricted information, developments, specifications, materials, legal obligations and other such data in contacts with external parties.
• Complies with all company policies.

This is a Remote-Regional Territory position for the Midwest. The ideal candidate will be located in Ohio, Indiana, Pennsylvania areas.

We would love to hear from you if:

• You have a 4-year undergraduate degree or equivalent experience
• You have 3 years of sales experience minimum
• Proven record of sales prospecting and new business development
• Proven ability to manage multiple sales development projects through a complex development process
• Familiarity with the packaging industry, specifically Film Cores

This is a progression position and level will be based on candidate experience and business needs.

Compensation:

Account Representative: The annual base salary range for this role is from $60,675 to $72,810, plus annual target bonus of 12.5% of base salary

Account Representative II: The annual base salary range for this role is from $82,800 to $99,360, plus annual target bonus of 12.5% of base salary

Senior Account Representative: The annual base salary range for this role is from $94,200 to $113,040, plus annual target bonus of 12.5% of base salary

Sonoco

About NYC Health + Hospitals

Empower Every New Yorker — Without Exception — to Live the Healthiest Life Possible

NYC Health + Hospitals is the largest public health care system in the United States. We provide essential outpatient, inpatient and home-based services to more than one million New Yorkers every year across the city’s five boroughs. Our large health system consists of ambulatory centers, acute care centers, post-acute care/long-term care, rehabilitation programs, Home Care, and Correctional Health Services. Our diverse workforce is uniquely focused on empowering New Yorkers, without exception, to live the healthiest life possible.

At NYC Health + Hospitals, our mission is to deliver high quality care health services, without exception. Every employee takes a person-centered approach that exemplifies the ICARE values (Integrity, Compassion, Accountability, Respect, and Excellence) through empathic communication and partnerships between all persons.

Job Description

Under general supervision, directs, administers and coordinates the operations of a volunteer services department which is utilized on a collateral basis or auxiliary basis within the Corporation’s hospitals and health care centers.

General Tasks And Responsibilities Will Include

• Develops and promulgates operating policies, procedures and guidelines for adherence to broad objectives of volunteer/non-employee services department.
• Recruits, interviews, selects and assigns volunteers and non-employees.
• Develops formal orientation courses for volunteers and non-employees.
• Establishes standards of performance, sets priorities and evaluates volunteer/non-employees in the performance of their duties.
• Reviews and evaluates volunteer/non-employee service operations to determine if functional activities are smoothly integrated within the overall operational programs of the health care facility; makes appropriate changes in conformity with hospital standards.
• Develops new programs to broaden the placement and contribution of volunteers/non-employees throughout the hospital.
• Coordinates the volunteer/non-employee services with those of other hospital organizational units by conferring with hospital department heads and community agencies for the specific type of services needed and makes appropriate services and staff available accordingly.
• Serves as a mediator between staff and volunteers/non-employees.
• Confers on budgetary and related matters including policy issues and activities of department
• Maintains liaison with hospital key officials, community agencies and other hospital services to exchange information of mutual benefit.
• Participates in meetings and conferences at hospital and with community agencies.
• Prepares activity reports and special studies governing the scope of activities.
• May assist auxiliary committee through provision of supportive and publicity services in its operations.

Minimum Qualifications

• A Baccalaureate Degree from an accredited college or university in Public Administration, Personnel Administration, Public Health, Health Care Specialization, or Psychology or equivalent discipline; and,
• Two years experience in health and medical service administration or management and functions in a managerial or supervisory capacity; or,
• A satisfactory equivalent combination of education, training and experience.

NYC Health + Hospitals

As the Client Service Representative you are the first contact the clients have; this is where first impressions are made. The person in this position must be able to recognize and meet the client’s needs, which include feeling welcomed and comfortable, being understood, receiving timely service, being remembered and recognized, and feeling appreciated.

Responsibilities

• You demonstrate the ability to accomplish tasks, knowing when to ask for assistance
• You display excellent communication skills with your peers, clients, and team
• You greed clients and patients by name in a friendly manner
• Recognizing and meeting clients needs
• Making pets feel welcomed
• Answering and facilitating incoming calls according to hospital policies
• Learn to use basic medical terminology, abbreviations, and key medical terms
• Recognizing severe/serious cases in need of immediate attention
• Keeping animals isolated from others when necessary
• Performing opening and closing procedures
• Make and confirm client appointments includes making sure the appointments flow easily
• Answering phones and directing clients to speak with a veterinary technician or veterinarian for all medical advice
• Making sure all files are kept neat in alphabetical order and client information is legible as well as current on addresses and phones numbers.
• Preparing patient charts for surgical procedures, and drop offs for technicians and doctors
• Ensuring patient medical records are obtained prior to appointments and added to patient records
• Keeping desk and reception area neat and organized, making sure all forms, paperwork files, tags and prices lists are out and available for the Doctors, veterinary technicians and veterinary assistants as needed.
• Collecting fees for services, writing up sales slips/receipts, and dismissing patients.
• Doing daily receipts.
• Be a vital member of the veterinary team working with veterinary technicians, veterinary assistants, and veterinarians

Qualifications

• High school diploma or equivalent.
• You are passionate and motivated to provide exceptional customer experience.
• You love working with animals and people and recognize that owners are an extension of their pets.
• You posses excellent customer service and communication skills.
• You are comfortable adapting to new scenarios, willing to learn new techniques, and think outside of the box
• You have excellent phone etiquette
• You are comfortable working in a paperless environment (using computer systems, PIMS systems, and credit card processing systems)
• You have the ability to work in a team oriented environment and are happy to pitch in wherever and whenever you are needed
• You possess a positive attitude and demonstrate excellent interactions skills with clients and animals in the reception area.
• You are able to handle money transactions accurately and with honesty.
• You posses sound decision-making and multi-tasking skills while working in a fast paced and sometimes stressful environment.
• Availability to work nights, weekend, and some holidays.

URvet Care Primary and Urgent Care

Senior Customer Success Manager – Publishers – AdTech – NYC Hybrid

The Role:

• This role came about through expansion.
• It’s an individual contributor role in which you’ll be the face of the company to publishers.
• You’ll be responsible for managing the relationships with customers.
• Support with onboarding and software integration processes for large media publishers by coordinating internal and external resources.
• Support the team in monitoring and analysing performance metrics in order to grow revenues and identify upsell and expansion opportunities.
• Communicate business intelligence from partners to the product management team in regards to new product development features.
• Be a product expert!
• This is a hybrid role, and you are required in the office two days per week. Most people go in on Tuesdays and Thursdays.

The Company:

• Global company with offices across North America and EMEA
• They made several acquisitions in the last 18 months – each brought different capabilities related to AdTech/ Media
• Unicorn company – valuation close to $2 Billion
• Total funding is nearly $400M to date across several big rounds
• Backed by well-known and reputable investors
• Big, open and bright office in Soho with lots of plants. They do Thursday afternoon Happy Hours and have stocked beer and wine fridges as well as other social events for all employees.
• Catered lunches on office days.

The Ideal Candidate:

• 3-6 years’ experience in customer service/ customer success roles
• Experience in the Media or AdTech space or agency sales in a Media company
• Experience working with Publishers

What You’ll Get:

• $115,000 – $125,000 base, $40,000 uncapped commission on top
• Share Options, medical, dental, vision, 401k match, Life and Accident Insurance, unlimited PTO

Job code: 47464

Finlay James