Minnesota Casting Calls & Acting Auditions

Do you have experience in the Client Service Sector? Are you looking to advance your career and have the opportunity to work in a fun rewarding team? Wonderful. Doherty Career Solutions is partnering with a local St. Cloud, MN company as they search for a Client Service Manager to join the thriving team. In this role you would work directly with a primary financial advisor in all aspects of client service including taking client calls, communication with corporate office on client issues, workflow coordination regarding appointment materials needed, appointment follow-up and processing of transactions and forms and applications. The Client Service Manager is a licensed position (SIE, Series 7, 66 & MN Life & Variable Annuity). This allows the Client Service Manager to interact directly with the clients and to receive and execute trade orders from the clients and advisor. Reports to the Operations Director and takes work direction from individual advisors.

The team is also open to hiring Client Service Coordinator if they are looking to advance and become licensed within six months. Role salary will depend on the licensing and experience so can range $50,000-80,000.

DUTIES AND RESPONSIBILITIES

• Meet daily with advisor to coordinate advisor workflow and receive advisor work requests.
• Review appointment schedule with advisor and gather or prepare any additional materials needed or requested by advisor.
• Complete work requests and serve as the advisor’s workflow liaison with other staff.
• Handle service calls from clients, corporate office, or other professionals.
• Record all client communication and interaction in Contact Manager.
• Complete client investment transactions as directed by an advisor.
• Compose client correspondence (letters, memos, faxes, etc.) as requested.
• Resolve client issues and call client back when problem has been resolved.
• Involve advisor when needed to assist in client issue resolution process.
• Complete forms and applications following client appointments.
• Submit all new business applications and checks to the corporate office in a timely manner.
• Track all pending transfers of client assets and other transactions as needed.
• Clean-up Contact Manager Database of clients no longer active, etc.
• Follow-up for clients who have not scheduled their annual NaviPlan Review meetings.
• Complete other projects or duties as requested by primary financial advisor.

SKILLS AND EDUCATIONAL REQUIREMENTS

• Be proficient in Microsoft Word, Microsoft Excel and Microsoft Outlook.
• Have a working knowledge of Ameriprise Technology Applications, including – Thomson Financial, Morningstar/Advisor Workstation, Advisor Compass, Contact Manager, Status Manager and others as needed.
• Be able to use Ameriprise Financial internal website (Advisor Compass) for company news, forms retrieval, and bulletins.
• Be able to look up client accounts and analyst reports on Ameriprise Financial Brokerage and be able to prepare illustrations for life insurance, disability insurance, and long-term care insurance in respective programs.
• Be able to work one on one with advisor in a time sensitive capacity and have flexibility to work in a changing environment.
• Have excellent oral and written communication skills coupled with excellent interpersonal skills.
• Have one or more years’ experience in financial planning business is desirable.
• Hold the SIE, Series 7, 66 and MN life/health and variable annuity licenses.

Interested in learning more? To be considered for this #DohertyNewCareer please send resumes to [email protected] or call 952-715-5043 with any questions. Start your career today and join a family friendly employer!

Doherty Staffing Solutions

Job Title: Product Manager/Product Owner

Location: Fully Remote (US Citizen or Green Card Holder)

Experience Level: 5+ Years in Product Management/Product Ownership

Industry Experience: Transportation or Logistics

LHH is seeking an experience Product Manager/ Product Owner for a great client in the transportation industry. We are looking for someone to join a fully remote team.

Key Responsibilities:

• Define and execute product strategy, aligning with business goals.
• Lead AI/ML integration into our SAAS platform, Centracs.
• Engage stakeholders for feedback and prioritization.
• Champion user-centric design principles.
• Stay updated on industry trends.

Qualifications:

• 5+ years in product management/ownership.
• Transportation or logistics industry experience required.
• Strong AI/ML background for strategic insights.
• Proven SAAS product management success.
• Exceptional leadership and communication skills.
• Agile/Scrum experience a plus.

LHH

Campaign Execution Project manager

Minneapolis 3x a week onsite

6 month Contract to Hire.

Responsibilities:

Lead a scope of work to include assessment and optimization. of existing email nurture and social campaigns.

• Evaluate current performances against benchmarks and campaign objectives.
• Prepare recommendations for improvements & content calendar.
• Execute tactics in support of a plan…..

• Collaborate with campaign managers and digital marketing specialist.
• Provide Creative direction.
• Coordinate reviews and approvals of tactics with all stakeholders.
• Establish Tracking
• Evaluate performance.

Skills:

• Experience in the marketing industry and a deep understanding of social and email marketing
• Excellent project management skills
• Effective interpersonal skills and ability to work across multiple functions.
• Experience with Monday.com, Excel, Agile

Robert Half

The Opportunity:

At Grand Casinos the primary purpose of the Casino Marketing Executive is to generate incremental gaming revenue by acquiring and increasing visitation of new, low-frequent premium casino Guests. The Casino Marketing Executive will build Guest loyalty by using sales and marketing techniques that promote memorable Guest experiences and positive brand awareness of Grand Casinos. This position will provide schedule flexibility including remote workdays and the ability to earn quarterly performance bonuses based on meeting determined sale goals.

MEETING PERFORMANCE EXPECTATIONS:

To excel in this position, an individual must possess an entrepreneurial mindset focused on creatively selling the experiences provided by Grand Casino with a proven track record of meeting and exceeding sales quotas. Responsibilities listed below are representative of the knowledge, skills and/or abilities needed to effectively perform this position. Reasonable accommodations may be made to enable individuals with disabilities to perform these functions.

ESSENTIAL DUTIES OF THE POSITION:

• Acquire and enroll new premium casino Guests into the Grand Rewards loyalty program.

• Increase visitation rates amongst assigned premium casino Guests.

• Devote a significant amount of work time to outbound communication efforts to assigned premium Guests promoting the property, experiences and benefits offered by Grand Casino.

• Responsible for meeting and exceeding predetermined quarterly revenue goals and measurable objectives for assigned premium Guests.

• Utilize CMS program to track all premium Guest contacts, preferences, and assigned/completed tasks with the purpose of crafting personalized offers and incentives that appeal to those premium Guests.

• Utilize sales tracking dashboards to monitor individual and team progress and make real-time business decisions based on projections.

• Responsible for arranging all aspects of the premium casino Guests trip including hotel accommodations, dining reservations, Free Play rewards and entertainment.

• Plan, attend, and host Guest onsite/offsite events.

• Work collaboratively with other Associates within Player Development, Food and Beverage, Gaming and Hotel to ensure a memorable Guest experience or correct areas of opportunity.

• Comply with all casino rules, regulations, laws, and policies and conducts themselves with highest levels of honesty and integrity.

• Perform other duties as requested by Player Development leadership that support the Player Development department and Grand Casino.

LEADERSHIP FRAMEWORK:

• Serves and develops others by building relationships.

• Fosters an inclusive workplace where inclusion and individual differences are valued.

• Collaborates across boundaries to achieve common goals.

• Aligns organizational objectives and practices with Mille Lacs Band traditions or interests as appropriate.

• Sets direction and influences others to translate vision into action.

• Demonstrates drive for continued personal and professional growth.

EDUCATION and/or EXPERIENCE:

• High School Diploma or GED required.

• Bachelor’s degree in Hospitality, Marketing, Communications, or related field preferred.

• Combine five (5) years of professional sales experience in the areas such as casino player development, account management, commissioned sales, business development or lead generation.

MATHEMATICAL SKILLS:

• Must be able to add, subtract, multiply and divide in all units of measure, using whole numbers, percentages, common fractions, and decimals.

REASONING ABILITY:

• Must be able to apply common sense understanding to a variety of situations, to collect data, analyze facts, and determine appropriate response.

PHYSICAL DEMANDS:

• Talk and hear; ability to communicate effectively.

• See and adjust focus to include close, distance, depth, and peripheral vision.

• Stand, walk, sit, (up to 8 hours) balance, stoop, kneel, climb, crouch, and/or crawl.

• Handle objects, tools, and controls; reach with arms and hands.

• Be able to lift and carry objects up to 25 lbs.

WORK ENVIRONMENT:

While performing the duties of this job, the Associate is regularly exposed to:

• A low-to-moderate noise level (offices).

• A moderate-to-loud noise level (public areas).

SPECIAL QUALIFICATIONS:

• Must be able to secure license from Gaming Regulatory Authority.

• Responsible for following all relevant Detailed Gaming Regulations (DGR’s).

We are an equal opportunity employer and value diversity at our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

If you like wild growth and working with happy, enthusiastic over-achievers, you’ll enjoy your career with us!

Mille Lacs Band Member and American Indian preference will be exercised in the hiring process.

Grand Casino Mille Lacs & Hinckley

The Cartessa Culture – Only the Best

Bring your extraordinary selling skills to an industry leader in medical technology! Cartessa is the fastest growing aesthetic device company in the US. Every year we break company sales records, add new products, and increase our market share! Due to this explosive growth, we are rapidly expanding in markets across the US. At Cartessa, you will be empowered to shape your own career. Cartessa will support your growth with the training, mentorship, and guidance you need to own your future success.

Job Position Title: Area Sales Manager (ASM) – Minnesota, North Dakota, & South Dakota

This is a great opportunity for someone looking to take the next step in their aesthetic laser sales career OR for the quota-busting sales rep from a competitive B2B industry looking to break into capital medical device sales.

We are in search of candidates with 2-5 years of highly successful outside sales or B2B experience looking to change their future! The ideal candidate is driven, competitive, loves a challenge, willing to travel, has a winning attitude and can sell! This is an OUTSIDE, HUNTER MENTALITY, SALES role with heavy cold calling, prospecting, lead generation, equipment presentation and closing responsibilities.

Responsibilities

· Identify and qualify leads through daily in-person cold calling, phone work, and networking via social media and events

· Overnight travel required that is territory dependent

· Develop and implement territory sales strategies to exceed annual sales quota

· Maintain communication with your manager and other members of your sales team to provide updates regarding your sales pipeline and new opportunities

· Keep and maintain any company-owned property and inventory in good working condition

· Perform other duties as assigned

Minimum Requirement

· 2-5 years of successful outside sales experience or B2B experience

Compensation

· W2 position with base salary + aggressive, uncapped commission plan

· Full medical, dental, vision benefits

· 401k

· Monthly travel + entertainment budget, including car allowance

Physical Job Requirements

· Must have a valid driver’s license and active vehicle insurance policy.

· Must frequently transport/move devices that are 60+ lbs

The Cartessa Difference

Cartessa Aesthetics, LLC sources leading aesthetic medical devices globally for U.S. and Canadian dermatologists, plastic surgeons, cosmetic physicians, and medical spas. Because we are not tethered to any one manufacturer, we are able to select amongst the most cutting-edge technologies that offer clinically proven efficacy, patient safety, and the best possible investment for patients and professionals.

Cartessa Aesthetics

Arbor Lodging is a leading hotel investment and management company with a growing portfolio of hotels across the United States. We have been entrusted by numerous partners and are approved managers for Marriott, Hilton, Hyatt, and IHG. Our culture is focused on connecting our guests with exceptional experiences. We are people-focused, data-driven, and accountable—to our guests and our clients.

This position is for Hilton Garden Inn and SpringHill Suites Mall of America properties.

Summary:

The Director of Sales is responsible for developing and fostering hotel business through direct sales, marketing, telemarketing, direct mail, and tours of the hotel. This is an advanced level position designed to lead a sales effort in the solicitation of new business and the maintenance of existing transient, group, and meeting room businesses. This role is also responsible for all sales/marketing and advertising tasks, public relations, and administrative reporting.

Duties & Responsibilities:

• Provides the highest quality of service to the customer at all times, setting an example for all hotel staff members.
• Develops a marketing plan by gathering historical and competitive data and determines the appropriate action plan(s) to meet those goals.
• Works with the General Manager to prepare the annual sales and marketing budget. Updates action plans and financial objectives quarterly.
• Develops new business by obtaining accounts from competition, through lateral development of existing accounts, and by contacting new customers in the market. The solicitation of new business and saturation of existing business should be through a combination of in-house appointments, telephone, and personal calls as outlined by the marketing plan and budget.
• Entertains and maintains close relations with major accounts, tourism and business associations, and community leaders to develop positive rapport and ensure repeat business.
• Prepares and interprets month-end reports. Monitors and analyzes trends so we are always prepared and proactive to changes rather than reactive.
• Suggests and provides advertising or promotional support, holiday packages, corporate clubs, etc.
• Works closely with the corporate revenue manager and property leadership to ensure the selling strategies are understood and revenue is maximized.
• Ensures property follow-up and implementation of guidelines for operational procedures. Revises sales and marketing guidelines, marketing procedures, and promotions manually when appropriate.
• Qualifies and greets in-house guests at each hotel on a scheduled basis.
• Completes weekly reports and submits those required to the General Manager.
• Completes a minimum of 10-12 outside sales calls per week and 4-5 tours of the hotels per week.
• Completes a minimum of 30 prospecting calls per week.
• Attends, participates in, and leads weekly sales meetings.
• Informs General Manager of potential opportunities/concerns with clients and progress of special projects.
• Monitors room inventory and rate programs; must be knowledgeable of occupancy, average rate, and REVPAR goals.
• Complies with company policies and procedures.
• Ability to positively interact with multiple personality types.
• The duties and responsibilities described are not a comprehensive list; additional tasks may be assigned at any given time. The scope of the job may change as necessitated by business demands.

Qualifications:

• 3+ years experience in hotel sales roles
• Experience in hotel industry required
• Ability to work in a fast-paced environment

Benefits:

• Competitive salary
• Annual review with increase potential
• 401k program with company match
• Additional benefits may be available

Arbor’s Guiding Principles:

Arbor Lodging focuses on Five Guiding Principles to foster a culture where growth, development, and progression thrive within the properties:

• Do the Right Thing – Operate and act with integrity in all you do even when it is not convenient.
• Lead with Heart – Be kind, passionate and hospitable.
• Be Accountable – Take ownership and deliver results.
• Aim Higher – Go above and beyond to exceed expectations and pursue thoughtful change.
• Celebrate Differences – Embrace diversity; respect individual opinions and ideas.

Arbor Lodging Management provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Arbor Lodging Management complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities.

ARBOR LODGING

Position:

Multimedia Sales Manager

About the Company:

Our client is a family-owned media and technology company that has been providing trustworthy, quality journalism and business solutions for more than a century. They’ve always been in the business of telling stories, but they’re more than just a newspaper today. As one of the Upper Midwest’s largest media organizations, they are leaders in the business of print and digital news, broadcasting, printing, and agency advertising.

The company is comprised of passionate and purpose-driven people fueled by collaboration and innovation. In addition to a generous benefits package, you’ll enjoy development and growth opportunities, an inclusive and creative culture, and a safe working environment. They believe in supporting each other, working hard towards common goals, and having fun. Come for the perks. Stay for the people.

About You:

Are you looking for a role that offers you a flexible work schedule, the ability to influence your own earning potential and the opportunity to contribute to important work in the community? As a Multimedia Sales Manager you will leverage your knowledge of sales and account management to sell marketing solutions and advertising across both print and digital formats. You will demonstrate your creativity, drive, and passion in developing sales strategies, prospecting new clients, growing existing clients, and fearlessly asking for the sale. You thrive on the win and on building relationships within in your community, and you have a knack for assessing and translating business needs and challenges into a successful advertising and/or marketing solutions.

In this role, it is paramount to maintain strong communication with both clients and internal parties. The company specializes in adapting to clients’ needs, and as such, clients need to be confident in your ability to put their vision to the page and screen, as well as direct in-house designers to do the same. You are not just selling a product, but an investment in clear messaging from a trusted source.

Your Responsibilities:

• Develop and prepare monthly/quarterly sales strategies within assigned territory to meet revenue goals
• Demonstrate clear understanding of all products and services and effectively communicate how they provide value to different businesses and industries
• Prospect to acquire new business; prepare and deliver customized proposals and presentations to clients
• Manage the day-to day relationships with existing clients, including analyzing their business, conducting business reviews, providing solutions, resolving issues and serving as an extension of their business
• Examine current clients for unmet needs; present recommended solutions and share new product capabilities
• Complete thorough needs analysis for every client to make a clear connection between company products and the return on investment
• Effectively communicate and offer input between the client and our creative department to help facilitate an effective campaign
• Share knowledge, experience and information in order to optimize overall team sales strategies and team effectiveness
• Perform additional duties as assigned

Key Success Factors:

• Strategy Deployment – Creates and develops unique strategies for prospecting and managing campaigns
• Research and Retention – Demonstrates an ability to research new industries and markets and apply findings to campaigns
• Relationship Building – Maintains relationships with both clients and prospects in order to strengthen and grow the book of business
• Setting Aim – Can manage company and personal goals in order to generate revenue
• Self-Development – Can adapt to a changing environment with new and different projects and campaigns; pushes oneself to rise to the challenge

Your Qualifications:

• Bachelor’s degree or combination of education and experience in sales and marketing
• Must possess a valid driver’s license and a driving record that is insurable by the company
• Must carry an acceptable level of vehicle insurance as required by the company

Your Skills and Attributes:

• Open to development, with a drive to take on new projects and challenges; curious to learn more
• Comfortable working independently and communicating with clients and prospects confidently
• Fearless to bring new ideas to the table, both internally and externally
• Adept at both building and developing relationships; ready to handle change
• Customer focused mindset, with an ability to adapt to different personalities
• Exceptional follow-through and perseverance; comfortable following up with prospects
• Ability to think strategically in prospecting and developing campaigns
• Flexibility to sell a wide range of products and services
• Excellent communication skills and ability to close
• Organized, with close attention to detail

Grey Search + Strategy

Position:

Multimedia Sales Manager

About the Company:

Our client is a family-owned media and technology company that has been providing trustworthy, quality journalism and business solutions for more than a century. They’ve always been in the business of telling stories, but they’re more than just a newspaper today. As one of the Upper Midwest’s largest media organizations, they are leaders in the business of print and digital news, broadcasting, printing, and agency advertising.

The company is comprised of passionate and purpose-driven people fueled by collaboration and innovation. In addition to a generous benefits package, you’ll enjoy development and growth opportunities, an inclusive and creative culture, and a safe working environment. They believe in supporting each other, working hard towards common goals, and having fun. Come for the perks. Stay for the people.

About You:

Are you looking for a role that offers you a flexible work schedule, the ability to influence your own earning potential and the opportunity to contribute to important work in the community? As a Multimedia Sales Manager you will leverage your knowledge of sales and account management to sell marketing solutions and advertising across both print and digital formats. You will demonstrate your creativity, drive, and passion in developing sales strategies, prospecting new clients, growing existing clients, and fearlessly asking for the sale. You thrive on the win and on building relationships within in your community, and you have a knack for assessing and translating business needs and challenges into a successful advertising and/or marketing solutions.

In this role, it is paramount to maintain strong communication with both clients and internal parties. The company specializes in adapting to clients’ needs, and as such, clients need to be confident in your ability to put their vision to the page and screen, as well as direct in-house designers to do the same. You are not just selling a product, but an investment in clear messaging from a trusted source.

Your Responsibilities:

• Develop and prepare monthly/quarterly sales strategies within assigned territory to meet revenue goals
• Demonstrate clear understanding of all products and services and effectively communicate how they provide value to different businesses and industries
• Prospect to acquire new business; prepare and deliver customized proposals and presentations to clients
• Manage the day-to day relationships with existing clients, including analyzing their business, conducting business reviews, providing solutions, resolving issues and serving as an extension of their business
• Examine current clients for unmet needs; present recommended solutions and share new product capabilities
• Complete thorough needs analysis for every client to make a clear connection between company products and the return on investment
• Effectively communicate and offer input between the client and our creative department to help facilitate an effective campaign
• Share knowledge, experience and information in order to optimize overall team sales strategies and team effectiveness
• Perform additional duties as assigned

Key Success Factors:

• Strategy Deployment – Creates and develops unique strategies for prospecting and managing campaigns
• Research and Retention – Demonstrates an ability to research new industries and markets and apply findings to campaigns
• Relationship Building – Maintains relationships with both clients and prospects in order to strengthen and grow the book of business
• Setting Aim – Can manage company and personal goals in order to generate revenue
• Self-Development – Can adapt to a changing environment with new and different projects and campaigns; pushes oneself to rise to the challenge

Your Qualifications:

• Bachelor’s degree or combination of education and experience in sales and marketing
• Must possess a valid driver’s license and a driving record that is insurable by the company
• Must carry an acceptable level of vehicle insurance as required by the company

Your Skills and Attributes:

• Open to development, with a drive to take on new projects and challenges; curious to learn more
• Comfortable working independently and communicating with clients and prospects confidently
• Fearless to bring new ideas to the table, both internally and externally
• Adept at both building and developing relationships; ready to handle change
• Customer focused mindset, with an ability to adapt to different personalities
• Exceptional follow-through and perseverance; comfortable following up with prospects
• Ability to think strategically in prospecting and developing campaigns
• Flexibility to sell a wide range of products and services
• Excellent communication skills and ability to close
• Organized, with close attention to detail

Grey Search + Strategy

For 60 years, TBC Corporation (TBC), one of North America’s largest marketers of automotive replacement tires, has been a tire company ahead of the curve. Through worldwide operations spanning wholesale, retail, and franchise, TBC also provides automotive maintenance and repair services with best-in-class brands. TBC meets the needs of consumers in search of total car care at more than 3,200 franchised and company-operated tire and automotive service centers under the brands NTB®, Tire Kingdom®, Big O Tires® and Midas®. TBC serves wholesale customers in the United States, Canada, Latin America, Mexico and the Middle East through NTW, TBC Brands, TBC Dealer Group, TBC International and TBC de Mexico.

TBC Corporation is an Equal Opportunity Employer and maintains a Drug-Free Work Environment.

Description

The Regional Sales Manager will be actively involved in supporting Midas franchisees. This includes supporting success in our tire programs, parts programs, credit programs, and teaching best practices. The Regional Sales Manager role will be responsible for both direct sales and selling intangibles. The Regional Sales Manager will act as a change agent executing business model transformation and will be accountable for improving store operations, growing sales/profits, increasing the value of our franchise network, and growing new stores (both conversions and new construction).

Job Responsibilities

• Build and maintain strong business relationships with Midas Franchisees and their key management personnel.
• Coach Midas Franchisees in change management as they begin the transformation of their business. Teach Franchisees how to lead their teams to become a tire destination while growing car count by saying yes to every customer.
• Execute tactics and strategies to transform the Midas Business Model from a basic service shop to a full service tire destination total car care retailer. Coach, train, and sell to our Midas Franchisees on how to become world-class tire retailers in a service based environment.
• Coordinate and lead regularly scheduled Midas dealer meetings by DMA. Emphasize improving retail execution, supplier initiatives, sharing best practices, implement growth initiatives, and building a camaraderie amongst the dealers in the DMA.
• Work with the Franchise Development team on all aspects of growing store count. Focus includes but is not limited to saving stores, upgrading/transferring weaker dealers to stronger owners and identifying new franchisees.
• Engage with TBC support departments to help achieve franchisee goals. Departments include marketing, training, call center, accounting, real estate, construction, purchasing, and tire merchandising.
• Other duties as assigned.

Qualifications

• A minimum of years 5 years of experience managing a retail tire automotive service business and a sales background in the automotive industry is preferred. Multi-store and or multi- state management experience. Franchise experience in automotive or other retail industries is desirable.
• Bachelor’s degree in business administration or other related field of study is preferred.
• Ability to travel 70-80%.
• Occasional nights and weekends is required to support franchisee special events.
• Ability to challenge, motivate, influence, and communicate effectively.
• Negotiating skills with proven capability to create “win-win” outcomes.
• Exceptional Microsoft Office Skills (PowerPoint, Word, Excel and Outlook).
• Experience in multi-unit retail operations. Including district/area management, store management, business planning, competitive analysis, and retail execution in a company owned or franchise environment.
• P&L management in a competitive automotive environment. Thorough understanding of key financial metrics and ratios (cash flow, break-even, profitability, ROI, labor, controllable expenses, managing Gross Profit % vs. Gross Profit Dollars, etc.) and operational drivers with the ability to recommend and convince franchisees to make changes where appropriate.
• Relationship building talent that gains the trust of franchisees to lead, motivate, change, and hold them accountable to all commitments.
• Customer service orientation and a high level of professional integrity.

Benefits

• Competitive compensation and bonus
• Tuition reimbursement
• 401k plan with a company match. Immediate 100% vesting
• Comprehensive benefits including medical, dental and vision
• Company paid short term disability and employer subsidized long term disability
• Company paid life insurance
• Discounted tire and automotive services
• And more!

TBC Corporation

Careers at Solutran, part of the Optum and UnitedHealth Group family of businesses. We create direct spending solutions driven by our extensive financial tech experience to help those we serve be healthier, happier and more productive. Our platform helps members manage their health plans, supplemental benefits and rewards all in one place. You’ll have the opportunity to make it easier for consumers to manage their own health by making healthier products more affordable and their purchases streamlined. If you are a driven individual that thrives in fast-paced environments, values diversity and wants meaningful work that impacts the lives of many, then this is the team for you. Being part of an organization that makes healthier living easier for others leads to your life’s best work.(sm)

Solutran is a leading FinTech company committed to creating game-changing, customer-friendly solutions. We serve health-seeking populations by partnering with the nation’s largest health plans, government programs, such as WIC and SNAP, as well as with employers and retailers. We’ve established a reputation for delivering modern, advanced customer experiences through best-in-class solutions used by millions.

Solutran has grown over four times in size in the last couple of years. As a result, in January 2021 we became part of the Optum Financial family (a part of UnitedHealth Group). The Solutran team and our platform are now at the center of the most significant healthcare payments innovation in modern history. The journey is just beginning. We expect this growth to accelerate and invite you to grow with us!

There are a lot of opportunities out there, but we can’t imagine being in a more solid, future proof and challenging intersection than that of healthcare and payments. Two of the most exciting growth verticals. Not to mention our solutions bring help to those who need it most.

The Sr. Manager Retail Integrations is a key technical leadership position in a leading FinTech company (Solutran) that is operating independently as part of Optum Financial/UHG. The corporate headquarters is based in the Eden Prairie, MN Optum facility, but this position is also eligible for full-time remote.

As a Sr. Manager Retail Integrations at Solutran, you will play a key role in our S3 network expansion and implement systems that contribute to the network’s best-in-class availability and transaction processing integrity. The ideal candidate will have a solid analytical and technical background to troubleshoot, support, and enhance a complex transaction processing infrastructure. This person will also be comfortable providing technical guidance and support to transaction processing developers at Solutran, merchant partners and Point of Sale (POS) vendors.

In this role you will lead the collection and translation of business requirements into user stories and acceptance criteria that can be built into quality software produced by our development teams. You will be a thought leader and subject matter expert, deeply involved in new integration and implementation projects that provide our clients and users with an unmatched set of products and services.

You must possess a unique blend of analytical skills along with business and technical expertise. You will collaborate closely with designers, product managers, engineers, QA, and other cross-functional team members within the organization to build products that delight our users. Solutran is a stable, fast-growing company with opportunities to advance and now is the time to join us!

You’ll enjoy the flexibility to work remotely* from anywhere within the U.S. as you take on some tough challenges.

Primary Responsibilities:

• Demonstrate and maintain a deep proficiency and expert knowledge level of all existing and new technical retail processes
• Direct and oversee retailer integrations and track efforts and progress to ensure that desired outcomes are achieved
• Create and foster key partnerships with point-of-sale providers and retail service providers to drive deep network growth
• Conceptualize and lead efforts to create repeatable processes and documentation for retailer enablement, testing, and certification
• Partner with the Solutran operations team to create procedures and maintain a comprehensive knowledge base for ongoing strategical merchant and transaction support
• Lead the development and maintenance of S3 retailer integration specifications and supporting documentation
• Lead the integration of the Solutran technology with new POS partners
• Act as technical leader with merchants for POS integration projects
• Oversee the transaction processing platform QA and testing for merchant and Solutran development projects
• Lead the troubleshooting of transaction, benefit, and settlement processing issues and anomalies
• Lead retail implementation team in merchant production implementations and ongoing support
• Work with product teams to improve and enhance the S3 transaction processing infrastructure
• Design and implement controls that will ensure 100% S3 transaction processing platform quality and availability
• Performs all activities in a manner consistent with Solutran’s core principles

Primary Platforms:

• JSON
• SQL
• Microsoft Power BI
• SOAP/UI
• Oracle RDBMS (12c)
• Microsoft Windows

You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

• 3+ years of experience working with Point of Sale (POS) technology
• 3+ years of technical integration/ implementation experience or equivalent
• Experience delivering complex, powerful products that are made simple for users, delivering successful results
• Proven experience testing complex software platforms
• SQL query writing experience or experience reviewing code
• Knowledge of financial transaction processing concepts and message types

Preferred Qualifications:

• Bachelor’s degree in a STEM related major
• Proven experience working with software engineering teams
• Experience with JIRA and SCRUM
• Experience with payment processors
• Experience managing team members
• Knowledge with SOAP/JSON web service design, testing and support
• Understanding of PCI requirements
• Familiarity with Agile/Scrum software development, writing use cases, user stories and detailed acceptance criteria
• Proven ability to interact, collaborate and communicate with individuals at all levels both internally to the Solutran organization and externally as needed

Physical Demands:

• While performing the duties of this job, the employee is frequently required to sit, stand, walk, talk, or hear; uses hands to finger, handle, or touch objects or controls. On occasion, the employee may be required to stoop, bend, or reach above the shoulders. The employee may occasionally lift, push, or pull up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus
• The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions

Careers with Optum. Our objective is to make health care simpler and more effective for everyone. With our hands at work across all aspects of health, you can play a role in creating a healthier world, one insight, one connection and one person at a time. We bring together some of the greatest minds and ideas to take health care to its fullest potential, promoting health equity and accessibility. Work with diverse, engaged and high-performing teams to help solve important challenges.

California, Colorado, Connecticut, Nevada, New Jersey, New York, Rhode Island, or Washington Residents Only: The salary range for California, Colorado, Connecticut, Nevada, New Jersey, New York, Rhode Island or Washington residents is $101,200 to $184,000. Pay is based on several factors including but not limited to education, work experience, certifications, etc. In addition to your salary, UnitedHealth Group offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with UnitedHealth Group, you’ll find a far-reaching choice of benefits and incentives.

*All employees working remotely will be required to adhere to UnitedHealth Group’s Telecommuter Policy

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes – an enterprise priority reflected in our mission.

Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law

UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.

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