General Staff Jobs

Oliver Sanderson is engaged with a multi-award-winning Media & Technology Company in search of a Director / Vice President Product Management.

The Director / VP Product Management will create and manage their respective roadmap with the worldwide product team. They will partner with clients, sales and engineering teams to translate market needs and user requests into product solutions.

This is a single contribution role with no direct reports and will be reporting into the MD of Product Management. The Director / VP Product Management will have peers in India they will work with in a matrix function. This will be a hybrid role based in Los Angeles.

This is an amazing role taking your career to the next level.

Key Areas of focus are:

• Review and manage product backlog priorities.
• Develop an in-depth understanding of client product requirements, workflows, strategies and processes.
• Work with release and QA managers to define successful UAT and measurable release criteria.
• Define and analyze internal and industry metrics to inform vision and product roadmap.
• Conduct and manage competitive product analysis.
• Build and maintain well-defined product requirements from multiple sources and stakeholders, including user flows, wireframes/layouts, design, and core/functional specifications.

The ideal candidate will have a proven track record as a Product Manager, Head of Product or Senior Product Manager, Director of Product or VP of Product. Our client is open. You will have experience in Media Supply Chain Cloud SaaS products. You will have a successful track record of troubleshooting problem statements and creating acceptable technology solutions to solve the problem, Go-to-market and guide the customer through the product usage. You will be knowledgeable in conceiving Media & Entertainment industry products and/or features.

The key to this role is the following:

• Ability to build end to end business plans for a product.
• Developing future roadmap of a product.
• Managing workflows and priorities.
• Strong interpersonal and communication skills with the ability to influence leadership, colleagues, and reporting teams.
• Prior experience with AI and ML is desirable but not essential.
• Proven experience working within the Agile framework is desirable but not essential.

This is a fantastic opportunity to join a rapidly growing organization and make an impact. We are looking for a specialist in Media Supply Chain Cloud SaaS products who is well-respected and has a network in the industry. You will be fresh-thinking, able to bring new ideas to the business and enable sales.

Does this sound like you? Then we want to hear from you! Click apply and send us your CV today!

Oliver Sanderson Group PLC

If you love gaming, join our team as a Market Manager supporting a global leader in interactive entertainment products. You will manage a territory building a positive environment for our client’s products at retail. You will be responsible for merchandising, interactive display installations/maintenance, product education and event support. The Market Manager will be an integral part of the customer experience by leveraging your unmatched technical and merchandising expertise to ensure the client’s products are well represented at point-of-sale.

What’s in it for you?

• Work with innovative interactive entertainment products
• Build relationships with a variety of people, from store personnel to consumers to our client
• Get outside of the typical corporate work environment and own your market
• Competitive salary with comprehensive benefits

What will you do?

• Enhance the customers’ experience by installing and maintaining the latest interactive displays and merchandising elements
• Troubleshoot advanced technical and operational issues using critical thinking, tools, and techniques
• Build and maintain strong working relationships with store associates and management
• Visit all stores within your market on a designated frequency
• Maintain the overall presence and appearance of products and marketing materials at assigned retail locations
• Be the owner of the merchandising standards of all products and displays in your territory
• Place orders for replacement parts and/or displays and support the service to restore operational compliance
• Support the client as needed at local and regional events with expert product knowledge and professional demonstration skills
• Ability to work Monday-Friday, with flexibility to work Saturday and/or Sunday for special promotions or demo events

How will you succeed?

• Your market will shine by maintaining a high percentage of compliance of our client’s marketing investment
• You will know the products and passionately share your knowledge with messaging to address your audience
• You will have an “owner’s mentality” with a proactive and responsive attitude about your market
• You will build and leverage strong and supportive relationships
• You will be in your market up to 100% of the time and be available to travel to special client events
• communicating and sharing your product expertise

What experience should you have?

• Successful track record in retail, retail operations, merchandising, sales and/or field marketing, brand-to-consumer services
• Ability to travel overnight/weekends and support client projects and events
• Experience influencing shelf and display decisions
• Comfortable using tools, following detail technical instructions, and applying troubleshooting protocols
• Familiarity with gaming systems and interest in interactive entertainment products
• Expense reimbursement experience preferred

Equal Opportunity Employer (Disabled, Veteran) | Under applicable requirements, such as the San Francisco FCO and the Los Angeles FCHIO, we consider for employment qualified applicants with arrest and conviction records or criminal histories | E-Verify Employer

Premium Retail Services

Role: Marketing Manager

Location: New York, NY / Knoxville, TN

Job Type: Contract (6 Months)

Job Description

Our client is looking to fill a short-term position on the Marketing Team for the Marketing Manager. The Marketing Manager will play a key role in managing consumer marketing for client initiatives, with the overall goal of increasing viewership and reinforcing brand presence. Some key responsibilities include marketing campaign development and management. This includes maintaining and growing internal and external relationships that foster brand-building opportunities for key franchise series/programs and integrating research and strategy planning information into marketing plans and execution.

Basic Qualifications

• 5+ years’ experience in marketing/advertising position. This is a position for a seasoned marketer.
• Bachelor’s degree in related field or an equivalent combination of skills, training, and hands-on experience.
• Prior experience in brand management, entertainment/media/television marketing, image-oriented consumer product marketing or advertising/promotion agency experience.
• Proven project management and strategic marketing skills including budget management and media planning and promotions.
• Must have concrete examples of marketing plans, show launches, creative campaigns that candidate worked on/contributed to.
• A keen analytic leaning but also possesses a creative flare.
• Ability to multi-task while prioritizing workloads.
• Self-starter but collaborates well in a team environment.
• Meticulous attention to detail & strong organization skills.
• Excellent written and verbal communication skills.
• Passion for entertainment, pop culture.

Preferred Qualifications

• MBA/MA are a plus with the right candidate.
• Prior experience in brand management, entertainment/media/television marketing, image-oriented consumer product marketing.

Note From Hm

This candidate must have a proven track record in the broadcast or cable network industry managing top brands, planning off-air media campaigns, launching new properties and finely tuned project management skills.
Zivahh LLC

If you love gaming, join our team as a Market Manager supporting a global leader in interactive entertainment products. You will manage a territory building a positive environment for our client’s products at retail. You will be responsible for merchandising, interactive display installations/maintenance, product education and event support. The Market Manager will be an integral part of the customer experience by leveraging your unmatched technical and merchandising expertise to ensure the client’s products are well represented at point-of-sale.

What’s in it for you?

• Work with innovative interactive entertainment products
• Build relationships with a variety of people, from store personnel to consumers to our client
• Get outside of the typical corporate work environment and own your market
• Competitive salary with comprehensive benefits

What will you do?

• Enhance the customers’ experience by installing and maintaining the latest interactive displays and merchandising elements
• Troubleshoot advanced technical and operational issues using critical thinking, tools, and techniques
• Build and maintain strong working relationships with store associates and management
• Visit all stores within your market on a designated frequency
• Maintain the overall presence and appearance of products and marketing materials at assigned retail locations
• Be the owner of the merchandising standards of all products and displays in your territory
• Place orders for replacement parts and/or displays and support the service to restore operational compliance
• Support the client as needed at local and regional events with expert product knowledge and professional demonstration skills
• Ability to work Monday-Friday, with flexibility to work Saturday and/or Sunday for special promotions or demo events

How will you succeed?

• Your market will shine by maintaining a high percentage of compliance of our client’s marketing investment
• You will know the products and passionately share your knowledge with messaging to address your audience
• You will have an “owner’s mentality” with a proactive and responsive attitude about your market
• You will build and leverage strong and supportive relationships
• You will be in your market up to 100% of the time and be available to travel to special client events
• communicating and sharing your product expertise

What experience should you have?

• Successful track record in retail, retail operations, merchandising, sales and/or field marketing, brand-to-consumer services
• Ability to travel overnight/weekends and support client projects and events
• Experience influencing shelf and display decisions
• Comfortable using tools, following detail technical instructions, and applying troubleshooting protocols
• Familiarity with gaming systems and interest in interactive entertainment products
• Expense reimbursement experience preferred

Equal Opportunity Employer (Disabled, Veteran) | Under applicable requirements, such as the San Francisco FCO and the Los Angeles FCHIO, we consider for employment qualified applicants with arrest and conviction records or criminal histories | E-Verify Employer

Premium Retail Services

If you love gaming, join our team as a Market Manager supporting a global leader in interactive entertainment products. You will manage a territory building a positive environment for our client’s products at retail. You will be responsible for merchandising, interactive display installations/maintenance, product education and event support. The Market Manager will be an integral part of the customer experience by leveraging your unmatched technical and merchandising expertise to ensure the client’s products are well represented at point-of-sale.

What’s in it for you?

• Work with innovative interactive entertainment products
• Build relationships with a variety of people, from store personnel to consumers to our client
• Get outside of the typical corporate work environment and own your market
• Competitive salary with comprehensive benefits

What will you do?

• Enhance the customers’ experience by installing and maintaining the latest interactive displays and merchandising elements
• Troubleshoot advanced technical and operational issues using critical thinking, tools, and techniques
• Build and maintain strong working relationships with store associates and management
• Visit all stores within your market on a designated frequency
• Maintain the overall presence and appearance of products and marketing materials at assigned retail locations
• Be the owner of the merchandising standards of all products and displays in your territory
• Place orders for replacement parts and/or displays and support the service to restore operational compliance
• Support the client as needed at local and regional events with expert product knowledge and professional demonstration skills
• Ability to work Monday-Friday, with flexibility to work Saturday and/or Sunday for special promotions or demo events

How will you succeed?

• Your market will shine by maintaining a high percentage of compliance of our client’s marketing investment
• You will know the products and passionately share your knowledge with messaging to address your audience
• You will have an “owner’s mentality” with a proactive and responsive attitude about your market
• You will build and leverage strong and supportive relationships
• You will be in your market up to 100% of the time and be available to travel to special client events
• communicating and sharing your product expertise

What experience should you have?

• Successful track record in retail, retail operations, merchandising, sales and/or field marketing, brand-to-consumer services
• Ability to travel overnight/weekends and support client projects and events
• Experience influencing shelf and display decisions
• Comfortable using tools, following detail technical instructions, and applying troubleshooting protocols
• Familiarity with gaming systems and interest in interactive entertainment products
• Expense reimbursement experience preferred

Equal Opportunity Employer (Disabled, Veteran) | Under applicable requirements, such as the San Francisco FCO and the Los Angeles FCHIO, we consider for employment qualified applicants with arrest and conviction records or criminal histories | E-Verify Employer

Premium Retail Services

If you love gaming, join our team as a Market Manager supporting a global leader in interactive entertainment products. You will manage a territory building a positive environment for our client’s products at retail. You will be responsible for merchandising, interactive display installations/maintenance, product education and event support. The Market Manager will be an integral part of the customer experience by leveraging your unmatched technical and merchandising expertise to ensure the client’s products are well represented at point-of-sale.

What’s in it for you?

• Work with innovative interactive entertainment products
• Build relationships with a variety of people, from store personnel to consumers to our client
• Get outside of the typical corporate work environment and own your market
• Competitive salary with comprehensive benefits

What will you do?

• Enhance the customers’ experience by installing and maintaining the latest interactive displays and merchandising elements
• Troubleshoot advanced technical and operational issues using critical thinking, tools, and techniques
• Build and maintain strong working relationships with store associates and management
• Visit all stores within your market on a designated frequency
• Maintain the overall presence and appearance of products and marketing materials at assigned retail locations
• Be the owner of the merchandising standards of all products and displays in your territory
• Place orders for replacement parts and/or displays and support the service to restore operational compliance
• Support the client as needed at local and regional events with expert product knowledge and professional demonstration skills
• Ability to work Monday-Friday, with flexibility to work Saturday and/or Sunday for special promotions or demo events

How will you succeed?

• Your market will shine by maintaining a high percentage of compliance of our client’s marketing investment
• You will know the products and passionately share your knowledge with messaging to address your audience
• You will have an “owner’s mentality” with a proactive and responsive attitude about your market
• You will build and leverage strong and supportive relationships
• You will be in your market up to 100% of the time and be available to travel to special client events
• communicating and sharing your product expertise

What experience should you have?

• Successful track record in retail, retail operations, merchandising, sales and/or field marketing, brand-to-consumer services
• Ability to travel overnight/weekends and support client projects and events
• Experience influencing shelf and display decisions
• Comfortable using tools, following detail technical instructions, and applying troubleshooting protocols
• Familiarity with gaming systems and interest in interactive entertainment products
• Expense reimbursement experience preferred

Equal Opportunity Employer (Disabled, Veteran) | Under applicable requirements, such as the San Francisco FCO and the Los Angeles FCHIO, we consider for employment qualified applicants with arrest and conviction records or criminal histories | E-Verify Employer

Premium Retail Services

If you love gaming, join our team as a Market Manager supporting a global leader in interactive entertainment products. You will manage a territory building a positive environment for our client’s products at retail. You will be responsible for merchandising, interactive display installations/maintenance, product education and event support. The Market Manager will be an integral part of the customer experience by leveraging your unmatched technical and merchandising expertise to ensure the client’s products are well represented at point-of-sale.

What’s in it for you?

• Work with innovative interactive entertainment products
• Build relationships with a variety of people, from store personnel to consumers to our client
• Get outside of the typical corporate work environment and own your market
• Competitive salary with comprehensive benefits

What will you do?

• Enhance the customers’ experience by installing and maintaining the latest interactive displays and merchandising elements
• Troubleshoot advanced technical and operational issues using critical thinking, tools, and techniques
• Build and maintain strong working relationships with store associates and management
• Visit all stores within your market on a designated frequency
• Maintain the overall presence and appearance of products and marketing materials at assigned retail locations
• Be the owner of the merchandising standards of all products and displays in your territory
• Place orders for replacement parts and/or displays and support the service to restore operational compliance
• Support the client as needed at local and regional events with expert product knowledge and professional demonstration skills
• Ability to work Monday-Friday, with flexibility to work Saturday and/or Sunday for special promotions or demo events

How will you succeed?

• Your market will shine by maintaining a high percentage of compliance of our client’s marketing investment
• You will know the products and passionately share your knowledge with messaging to address your audience
• You will have an “owner’s mentality” with a proactive and responsive attitude about your market
• You will build and leverage strong and supportive relationships
• You will be in your market up to 100% of the time and be available to travel to special client events
• communicating and sharing your product expertise

What experience should you have?

• Successful track record in retail, retail operations, merchandising, sales and/or field marketing, brand-to-consumer services
• Ability to travel overnight/weekends and support client projects and events
• Experience influencing shelf and display decisions
• Comfortable using tools, following detail technical instructions, and applying troubleshooting protocols
• Familiarity with gaming systems and interest in interactive entertainment products
• Expense reimbursement experience preferred

Equal Opportunity Employer (Disabled, Veteran) | Under applicable requirements, such as the San Francisco FCO and the Los Angeles FCHIO, we consider for employment qualified applicants with arrest and conviction records or criminal histories | E-Verify Employer

Premium Retail Services

Regional Sales & Marketing Manager – Eastern Region

The primary responsibility of the Regional Sales and Marketing Manager is to build, lead, train and support the cafe Sales & Marketing managers in the field to optimize the potential top line sales within each market. Regionals are also responsible for ensuring that all sales and marketing initiatives obtain the desired profit margins. This person needs to develop creative strategic initiatives leveraging relationships to drive top line cafe and retail sales while heightening consumer awareness. The regional will also assist in the development of sale strategies for all cafe operations with emphasis on maintaining consistent direction and vision through the entire field sales force and cafe management teams.

This individual will report directly to the Director of Sales & Marketing. The Regional Sales and Marketing Manager is a highly visible and complex role, since the candidate will be required to support and work with all cafes, departments, and leadership team across the entire organization.

She/he will work closely with the Director of Operations to deliver on the overall company strategic plan while being involved with the development of the local business plans.

Responsibilities:

• Identify sales opportunities (i.e. tour and travel, conventions, groups and music entertainment partnerships) within each market as a lead generator for the local Sales Management team.
• Teach/coach and document employees who fail to meet standards to maintain a high quality workforce.
• Present a professional image to employees, guests, clients, owners and investors.
• Attend client functions and designated parties to provide support, ensure guest satisfaction and promote future business.
• Work as a team, helping all employees to complete the required activities that ensure we blow away Guest expectations.
• Drive implementation of regional and local marketing programs through creative and innovative initiatives, primarily focusing on driving sales, generating awareness and developing relationships in the marketplace.
• Within the specified region, evaluate each market and its opportunities in partnerships, public relations, and overall local market integration in the entertainment sector.
• Create tools to be used by the field in educating entire cafe management teams on sales and marketing ideas to drive top line sales.
• Act as a Regional spokesperson for the brand – communicating our connection to music and entertainment – and the experience that is offered in our cafes. Representing the brand would include trade shows, national organizations, and public relation media opportunities.
• Partner with operations to manage regional and local resources.
• Manage marketing campaigns and strategies across multiple units, managing roll out and execution of key initiatives.
• Strong knowledge of selling to multiple markets as well as on the ground execution of sales and marketing events, able to sell, plan, market, manage local teams to fully execute various activations throughout the year.
• Within the specified region, evaluate each market and its opportunities in partnerships, public relations, and overall local market integration in the entertainment sector.
• Create tools to be used by the field in educating entire cafe management teams on sales and marketing ideas to drive top line sales.
• Leverages internal and external data, research and analytics insights to analyze and identify opportunities for growth, brand relevancy and guest engagement at macro and individual concept level.
• Conducts annual by location competitive analysis.
• Sets regional strategies across group, and identify marketing campaigns and programs for implementation at a location level.
• In partnership with operations, measures and reports against plan outcomes.
• Designs and implements global group initiatives on an annual basis including strategic partnerships, promotional opportunities and guest research and feedback.

This job description reflects the position’s essential functions; it does not encompass all of the tasks that may be assigned.

• Understanding the Business – Functional/Technical Skills; Drive for Results
• Making Complex Decisions – Decision Quality; Problem Solving
• Creating New and Different – Creativity; Strategic Agility
• Getting Organized – Time Management; Organizing; Priority Setting; Timely Decision Making; Action Oriented
• Managing Work Processes – Process Management
• Communicating Effectively – Presentation Skills; Written Communication
• Inspiring Others – Motivating Others
• Acting with Honor and Character – Integrity & Trust
• Being Open and Receptive – Composure

Qualifications:

• Minimum of 5 years of sales/marketing strategic experience required.
• Proven successful marketing initiatives.
• Strong verbal, written and presentation skills
• Effective impacting and influencing skills
• An entrepreneur approach to driving sales; creative thinker
• Ability to travel extensively
• Restaurant experience preferred
• Prior successful management experience.
• Multi-concept, multi-brand experience.
• Manages all agency and partnership relationships to optimize plans.
• Ideal candidate will have music industry network relationships.
• Senior level experience working with multi-channel, cross-functional teams and executive level business partners to successfully deliver on major corporate programs, ecommerce initiatives, and Online Marketing
• Strong command of the digital marketing landscape/trends with focus on online advertising, social media, email marketing, and search engine marketing platforms and techniques
• Demonstrable experience leading and managing SEO/SEM, marketing database, email, social media and/or display advertising campaigns.
• Highly creative with experience in identifying target audiences and devising digital campaigns that engage, inform and motivate
• Contribute to increased revenues of products or services through solid business practices and is a functional qualified marketer. This person will possess the financial acumen to see creative opportunities in the brand.
• Seven to ten years of experience in related sectors – entertainment, music, and hospitality industries.
• Ability to inspire, motivate, and develop cafe managers at all levels. He/She will possess a take-charge ability tempered with diplomacy. This executive should be a hands-on manager – and will possess the insight to anticipate problems and the sophistication with which to resolve them. This person will be a strong decision maker who can identify and generate well-formed ideas.
• Leverages internal and external data, research and analytics insights to analyze and identify opportunities for growth, brand relevancy and guest engagement at macro and individual concept level.
• Superior communication and interpersonal skills. He/She will demand of himself/herself and of others, the highest professional standards of personal and professional integrity.
• Has an established network within the region and will continue to develop relationships within key categories: Local Media, Tour & Travel, and Music & entertainment industry.

LANGUAGE SKILLS:

• Must possess strong communication and listening skills, excellent speaking, reading and writing.
• Comprehend and use technical or professional language, either written or spoken, to communicate complex ideas.
• Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.
• Multiple language abilities a plus, fluency in English required.

PHYSICAL DEMANDS:

• Ability to move throughout the office, and cafes during visits (standing, walking, kneeling, and bending) for extended periods of time.
• Ability to sit for extended periods of time.
• Ability to make repeating movements of the arms, hands, and wrists.
• Ability to express or exchange ideas verbally and perceive sound by ear.
• Manual dexterity, hand-eye coordination, and ability to work with hand above shoulders.
• Ability to occasionally, regularly, frequently move objects (lift, push, pull, balance, carry) up to 10 pounds.
• Ability to turn or twist body parts in a circular motion.
• Ability to tolerate exposure to heat, cold, chemicals, and loud/noisy environment.
• Ability to travel via auto or airplane for long periods of time.

Hard Rock International is an equal opportunity employer. We live our motto LOVE ALL – SERVE ALL, and strive to foster an inclusive workplace culture for every team member. Hard Rock welcomes and encourages applications from people with disabilities. Consistent with the Americans with Disabilities Act (ADA),it is the policy of Hard Rock to provide reasonable accommodation when requested by a qualified applicant or employee with a disability, unless such accommodation would cause an undue hardship. The policy regarding requests for reasonable accommodation applies to all aspects of employment, including the application process. If reasonable accommodation is needed, please contact a member of our Human Resources team.

Disclaimer

While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments).

Hard Rock International

Title: Digital Producer

Location: New York, NY and Bothell, WA – 100% Remote

About the Company
At Client, we’re connecting the world through the latest tech, top-of-the-line communications and the best in entertainment. Our groundbreaking digital solutions provide intuitive and integrated experiences for millions of customers across online, retail and care channels. Join our mission to deliver compelling communication and entertainment experiences to customers around the world as we continue to evolve as a technology-powered, human-centered organization. As part of our team, you’ll transform the way we deliver a seamless customer experience with digital at the center of all you do. In our world, digital is much larger than just an eCommerce channel, we are transforming all channels to digitally perform as one team to create a better customer experience. As we move through, the digital transformation will revolutionize the digital space and you can build a career that will propel your future.

About the Team
The Digital Merchandising Studio is looking for a Digital Producer to join the team to help deliver a best in class customer experience on the web. The Digital Merchandising Studio is responsible for the content strategy, design and implementation of experiences across the Client digital properties.

About the Job
The Lead Digital Producer will help lead and manage the full lifecycle development and implementation of digital consumer marketing campaigns, promotions, content and experience optimization projects for Wireless and Wireline Client products. The position will contribute to the development of Client’s cross platform strategic direction with a focus on continuously improving our digital experience through innovation, creating new ideas/pages/modules that meet business goals.

Responsibilities and Day-to-Day View

• Assist in the discovery process on large projects to accurately scope projects and develop documentation that communicates the user experience, business strategy and best practices
• Act as the champion of our audience and steward of our business throughout all phases of content development, design and implementation
• Build and coordinate a shared vision with multiple departments to gain support for strategic initiatives and balance the needs of multiple stakeholders
• Create and maintain project schedules, tracking deliverables and establishing priorities
• Provide direction for graphic designers, copywriters and front end developers through content strategy, merch plans and group meetings helping to achieve site goals by utilizing web best practices, clarifying strategic requirements, explaining complex ideas clearly and managing expectations
• Provide leadership in defining objectives and strategies for user experience and content
• Work in an independent fashion, solve problems, make decisions and communicate effectively in difficult situations

Required Qualifications

• Prior experience (5-8 years) as an interactive content strategist/producer or directly related experience
• Excellent organizational and project management skills with experience managing multiple projects with competing priorities
• Excellent written & oral communication coupled with presentation skills
• Motivated self-starter with the ability to manage multiple projects at a time
• Strong ability to plan and work through complex challenges with a team of creative problem-solvers
• Firm understanding of content strategy and responsive design principles
• Proven abilities in project management, strategic thinking and collaborative consensus building

Preferred Qualifications

• Prior experience with e-commerce and account management carts and flows for wireless products and/or entertainment content is a BIG plus
• Experience with content management systems
• Strong knowledge of web development technologies
• A diverse body of work that demonstrates your ability to work on a variety of different kinds of projects
• Experience with Workfront project management software and Adobe content management systems

Axelon Services Corporation

Title: Digital Producer

Location: New York, NY and Bothell, WA – 100% Remote

About the Company
At Client, we’re connecting the world through the latest tech, top-of-the-line communications and the best in entertainment. Our groundbreaking digital solutions provide intuitive and integrated experiences for millions of customers across online, retail and care channels. Join our mission to deliver compelling communication and entertainment experiences to customers around the world as we continue to evolve as a technology-powered, human-centered organization. As part of our team, you’ll transform the way we deliver a seamless customer experience with digital at the center of all you do. In our world, digital is much larger than just an eCommerce channel, we are transforming all channels to digitally perform as one team to create a better customer experience. As we move through, the digital transformation will revolutionize the digital space and you can build a career that will propel your future.

About the Team
The Digital Merchandising Studio is looking for a Digital Producer to join the team to help deliver a best in class customer experience on the web. The Digital Merchandising Studio is responsible for the content strategy, design and implementation of experiences across the Client digital properties.

About the Job
The Lead Digital Producer will help lead and manage the full lifecycle development and implementation of digital consumer marketing campaigns, promotions, content and experience optimization projects for Wireless and Wireline Client products. The position will contribute to the development of Client’s cross platform strategic direction with a focus on continuously improving our digital experience through innovation, creating new ideas/pages/modules that meet business goals.

Responsibilities and Day-to-Day View

• Assist in the discovery process on large projects to accurately scope projects and develop documentation that communicates the user experience, business strategy and best practices
• Act as the champion of our audience and steward of our business throughout all phases of content development, design and implementation
• Build and coordinate a shared vision with multiple departments to gain support for strategic initiatives and balance the needs of multiple stakeholders
• Create and maintain project schedules, tracking deliverables and establishing priorities
• Provide direction for graphic designers, copywriters and front end developers through content strategy, merch plans and group meetings helping to achieve site goals by utilizing web best practices, clarifying strategic requirements, explaining complex ideas clearly and managing expectations
• Provide leadership in defining objectives and strategies for user experience and content
• Work in an independent fashion, solve problems, make decisions and communicate effectively in difficult situations

Required Qualifications

• Prior experience (5-8 years) as an interactive content strategist/producer or directly related experience
• Excellent organizational and project management skills with experience managing multiple projects with competing priorities
• Excellent written & oral communication coupled with presentation skills
• Motivated self-starter with the ability to manage multiple projects at a time
• Strong ability to plan and work through complex challenges with a team of creative problem-solvers
• Firm understanding of content strategy and responsive design principles
• Proven abilities in project management, strategic thinking and collaborative consensus building

Preferred Qualifications

• Prior experience with e-commerce and account management carts and flows for wireless products and/or entertainment content is a BIG plus
• Experience with content management systems
• Strong knowledge of web development technologies
• A diverse body of work that demonstrates your ability to work on a variety of different kinds of projects
• Experience with Workfront project management software and Adobe content management systems

Axelon Services Corporation