Do you want to help revolutionize a major industry? At Unibail-Rodamco-Westfield (URW), you’ll have the opportunity to impact the future of real estate by developing innovative and engaging places that reinvent being together. Come join a team that builds excitement about working at URW. You’ll get to work with leaders who are passionate about tackling changing consumer behavior with innovative experiences. All this bold vision means the company culture embraces evolution and change. We believe there is no “perfect” candidate and want to encourage applying even if all the requirements listed aren’t met. If you’re passionate about URW and looking to learn and grow, then we look forward to reviewing your application!
We are currently looking for our:
General Manager
What we offer
The General Manager (GM) drives operational success in the retail environment, leading the onsite operational and marketing management of the shopping center. This role is a key contributor to the total asset value creation working in partnership with Operating Management, Development, Leasing and other internal teams.
RESPONSIBILITIES & ACCOUNTABILITIES
- Drive, optimize and deliver day-to-day operational excellence in accordance to established metrics and standards.
- Oversee specific center Facilities Management, Security and Risk Management teams/programs.
- Ensure optimal performance and full compliance with health, safety, labor and environmental regulations.
- Coordinate and assist to facilitate new store and remodel projects with Leasing and the Retail Delivery team.
- Responsible for local procurement and contract negotiation/management.
- Manage corporate SCM (Shopping Center Management) policies and procedures as related to front-of-house and back-of-house operations.
- Contribute and collaborate with Operating Management team to develop 5-Year Business Plan strategy.
- Execute the Action Plan as defined in the 5-Year Business Plan.
- Develop long-term growth strategies for new and existing markets by driving and executing cost effective, realistic, and functional tactics.
- Plan and manage Common Area Maintenance and Capital expense budgets/forecasts within approved parameters.
- Locally develop with the Marketing Manager (MM) supported by Corporate Marketing with direction and final approval the center’s marketing and public relations plans. Implement plans driving and delivering on sales and traffic goals.
- Become the voice of the shopper while also delivering insights and trends related to the trade-area including other complimentary and competitive influences that potentially have future strategic consideration for the center’s vision.
- Lead the center’s customer journey experience programing to standards excellence and develop a team culture of S.T.Y.L.E.
- Key ambassador and representative of the shopping center developing and leading retailer engagement and support programs, local community/non-profit outreach, service providers partnerships as well as lead for relevant property tours with investment stakeholders.
- Analyze and evaluate data on a wide variety of complex real estate matters, including property surveys, architectural documentation, and title information.
- Actively engages in business prospecting opportunities driving additional management income opportunities as well as deliver annual storage budgets working in partnership with other sales divisions.
- GM is to be consulted on the following matters before decision or action is taken:
- Contribute to 360 development of the asset, including representing the Group locally, developing relationships with key players in the local community, follow-up on local urbanism, developments and identifying/reporting development opportunities.
- Consulted on leasing deals affecting the common areas of the Shopping Center. (RMU, kiosks, brand activations)
- GM is to be informed about decisions and changes that have been taken on the following areas:
- Legal matters related to tenant and/or other legal risk issues.
- Decisions or changes that affect the shopping center and are needed to know by the GM to be able to perform the tasks stated in this role description of responsibilities.
KEY PERFORMANCE INDICATORS (In Accordance to Center Specific Objectives)
- Driving Sales and Traffic
- Deliver Annual Business Action Plan and Marketing Plans
- CAM Budget Adherence
- Operating Capital Management
- Other Income – Storage Revenue
- The Customer Journey and S.T.Y.L.E. and center customer experience assessments
- Health & Safety
- Energy Consumption Management
CORE COMPETENCIES
Drives for Results
- Action oriented taking on new opportunities and challenges with a sense of urgency, high energy and enthusiasm all while securing and deploying resources effectively and efficiently.
- Plans and aligns teams effectively to optimize work processes/project management initiatives.
- Ensures accountability of self and others to meet objectives and commitments.
Thoughtful Leadership
- Applies knowledge/insights of business and business influences to advance the organization’s goals.
- Builds strong customer relationships delivering customer-centric solutions.
- Manages complexity to effectively solve problems while maintaining good and timely decisions that keeps the business moving forward.
- Ability to consider future possibilities – creating the new and different innovative strategies.
- Balances and manages the interests of multiple stakeholders.
People Management
- Effectively builds networks/partnerships inside and outside the organization and works collaboratively with others to meet shared objectives.
- Effectively conveys and communicates a clear understanding of the unique needs of different audiences.
- Creates an environment where people are motivated to do their best to help the organization achieve its objectives.
- Is persuasive driving vision and purpose.
- Attracts top talent and builds effective teams through effective leadership qualities.
Self Attributes
- Demonstrates courage stepping up to address difficult issues and saying what needs to be said.
- Gains confidence and trust of others through honesty, integrity and authenticity.
- Operates effectively even when things are not certain, or the way forward is not clear.
- Demonstrates self-awareness while actively seeking new ways to grow and to be challenged.
- Is a nimble learner through experimentation while possessing the ability to rebound from setbacks and adversity when facing difficult situations.
- Situational adaptability in real time to match the shifting demands of different situations effectively.
Business/Real Estate Knowledge/Experience
- 5-plus years of progressive experience in shopping center/retail/property/hospitality management level roles.
- Demonstrated knowledge and interest for real estate and/or retail development, leasing property management operations.
- Fully-versed in financial and business analysis and able to integrate regulatory, design marketing, leasing, and operational variables into sound business propositions.
Education
- B.A. or B.S. degree or equivalent
Compensation
$140,000 – $170,000 + Discretionary Annual Bonus
What is important to us
Unibail-Rodamco-Westfield (URW) is driven by an entrepreneurial foundation of talented and ambitious employees who embrace change, strive for innovation, and know when to venture into uncharted terrain. Teams within URW are collaborative and thrive by working together to seize opportunity and solve challenges. Employees receive mentorship and guidance while being empowered to drive their initiatives, embracing their individuality and unique backgrounds. URW‘s flagship destinations are interwoven into the community fabric, and we give employees the power to be impactful in their work and lead meaningful change in our communities through volunteering, DE&I programming and leading ESG efforts. URW is an innovator and trend setter in experiential entertainment and is making bold moves to be a brand that creates inspiring consumer experiences in-person and digitally. Breaking beyond conventional beliefs, URW is surprising and delighting customers by reinventing being together and creating memorable moments.
Our company purpose – to Reinvent Being Together – is about reimagining how individuals and communities come together, socialize, and enjoy dynamic experiences alongside one another in entirely new ways. We are at our best when we are TOGETHER safely and joyfully. We are pleased to announce our new hybrid schedule working 3 days per week in our Los Angeles and New York corporate offices and up to 2 days per week remotely.
Unibail-Rodamco-Westfield is an equal opportunity employer that embraces diversity of backgrounds, perspectives, experience, and skills. We believe that diversity plays an important part in the success of our business, and we are committed to creating an environment which respects, values, celebrates and makes the most of people’s differences.
We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, and other legally protected characteristics.
Join us to Reinvent Being Together.
Unibail-Rodamco-Westfield
Related jobs:
Casting Call: Nonunion Talent for Political Shoot in Raleigh, NC
Job Description:
We are urgently casting for a political commercial shoot to be filmed in Raleigh, NC. This is a right-leaning political ad airing in the Wilmington media market, and the usage will last until the 2024 election. The scene depicts a woman pursued by a male predator into a parking garage, leaving the outcome unknown. No lines are required for this role, but the ability to convey emotion and fear is essential.
Job Responsibilities:
- Portray a woman being pursued by a male predator in a tense and dramatic setting
- Express fear, surprise, and vulnerability through nonverbal performance
- Follow direction from the production team to bring intensity and authenticity to the scene
- Participate in a full day of filming on set in Raleigh, NC
Requirements:
- Female, aged 20s to 40s
- Caucasian
- Must be comfortable conveying intense emotions through body language and facial expressions
- No dialogue required
- Nonunion talent only
Compensation:
- Session Rate: $750 for the day of filming
- Usage Rate: $1,500 (less any fees) for usage until the 2024 election
Casting Call: Real Musicians for “Denim and Diamonds” Production
Job Description:
We are casting real musicians to participate in an exciting interior shoot for the production Denim and Diamonds. We are looking for talented musicians to portray a band and perform to a pre-recorded track. The roles available are for a Guitarist/Keyboardist, Drummer, and Upright Bassist. No live performance is required as musicians will be miming to the pre-recorded music track.
Job Responsibilities:
- Mimic playing a pre-recorded track during filming as part of the on-screen band
- Follow directions from the production team to ensure authenticity in your portrayal of the role
- Collaborate with other musicians and actors to create a dynamic and engaging on-screen performance
Requirements:
- Real musicians with experience playing guitar, keyboard, drums, or upright bass
- Must be available for all scheduled work dates
- Comfortable miming to a pre-recorded track on camera
- Ability to follow direction and work professionally on set
- SAG-AFTRA Special Ability contract applies
Compensation:
- Rate: SAG Special Ability – $226 for up to 8 hours
- Overtime: Paid for any time worked over 8 hours
Casting Call: Stand-In Double for Major Production in Atlanta
Job Description:
We are seeking a Caucasian male to work as a stand-in double for an upcoming production in Atlanta. The ideal candidate should be in good shape, have short brown hair, and meet specific height and clothing size requirements. This is a paid opportunity to work closely with the production team as a body double for one of the lead actors.
Job Responsibilities:
- Serve as a stand-in double for an actor during camera setups and scene rehearsals
- Follow direction from the production team to ensure proper lighting, camera angles, and scene continuity
- Maintain a professional attitude and work collaboratively with the crew
- Be available and punctual on set during the scheduled shoot day
Requirements:
- Caucasian male, aged late 20s to 40 years old
- Height: 6’2″
- Shirt size: Large
- Waist size: 34
- Must have short brown hair and be in athletic shape
- Comfortable working as a stand-in and following specific instructions
Compensation:
- Paid opportunity (details to be discussed upon selection)
Casting Call: Non-Speaking Extras for Mr. Hero Commercial (Cleveland, OH)
Job Description:
We are casting non-speaking extras for a fun, music-driven commercial for the Mr. Hero brand, filming in the Cleveland, OH area. This is a great opportunity for energetic individuals who love to have fun on set. No dialogue is required, but you must be comfortable dancing, laughing, and bringing high energy to the shoot.
Job Responsibilities:
- Participate as a non-speaking extra in a high-energy commercial
- Dance and move to the on-set music, having fun while creating an engaging atmosphere
- Collaborate with the production team to bring a vibrant and lively vibe to the commercial
- Follow direction from the production team to ensure smooth filming
Requirements:
- Age: 18 to 38 years old
- Gender: Any
- Ethnicity: Any
- Must be comfortable with dancing, laughing, and high-energy movement on camera
- Local hire only (Cleveland, OH area)
Compensation:
- Rate: $150 for the first 2 hours, plus $50 for each additional hour
- Minimum of 2 hours, maximum of 6 hours
- Meals provided during filming
Casting Call: Boxing and MMA Extras for Christy Martin Biopic “APOPKA” in Charlotte, NC
Job Description:
We are casting extras to portray various roles in the upcoming Christy Martin biopic, APOPKA, filming in Charlotte, NC. We are seeking individuals from the boxing and MMA world as well as those who can portray key figures in the boxing community. No prior acting experience is required, but relevant experience in boxing or MMA is preferred. This is an exciting opportunity to be part of a major biographical film about one of the most iconic female boxers of all time.
Roles Available:
- Mike Tyson and Frank Bruno Boxing Photo Doubles
- Male Boxers or MMA Fighters for gym and arena scenes
- Males to Portray Boxing Trainers, Officials, Judges, Corner Men, Cut Men, and More
- Layla Ali’s Security, Entourage, and Team (Larger, built African American males)
- Don King Group
Job Responsibilities:
- Portray roles in boxing or MMA-related scenes (fighters, trainers, officials, etc.)
- Participate in gym and arena settings, providing authenticity to the boxing world
- Follow the direction of the production team to enhance the realism of the scenes
- Collaborate with other cast members to bring iconic moments and people from the boxing world to life
Requirements:
- Males of all ethnicities (specific roles call for African American males)
- Experience in boxing, MMA, or related roles is preferred but not required
- Ability to follow direction and work on set professionally
- Must be available to film in Charlotte, NC
Compensation:
- Paid opportunity (details to be discussed upon selection)
- Meals provided during filming
Casting Call: News Crew Extras for Netflix Comedy Series in Atlanta, GA
Job Description:
TPS Production Services is casting extras to portray a news crew in an upcoming Netflix comedy series. We are looking for individuals of all ethnicities, aged 18 to 65, to fill roles as camera operators, reporters, and other news crew members. This is an exciting opportunity to participate in a professional production and bring authenticity to a comedic news scene.
Job Responsibilities:
- Portray a member of a news crew (camera operator, reporter, etc.) in a comedic setting
- Follow the direction of the production team to help create an authentic news crew atmosphere
- Collaborate with other extras to enhance the scene’s energy and realism
- Be punctual and prepared to work for the duration of the scheduled time
Requirements:
- Males and females, all ethnicities
- Ages 18 to 65
- No prior acting experience required, but should be comfortable performing in a structured scene
- Available to work in Atlanta, GA
- Ability to take direction and portray a professional news crew role
Compensation:
- Rate: $100 for up to 8 hours of work
- Payment will be issued via check 2 to 3 weeks after filming
Casting Call: Square Dance Party Goers for Netflix Comedy Series in Atlanta, GA
Title:
Seeking Square Dance Party Goers for Netflix Comedy Series
Job Description:
TPS Production Services is casting extras to participate in a fun square dance party scene for an upcoming Netflix comedy series. We are looking for enthusiastic individuals of all ethnicities, aged 18 to 65, to bring energy and excitement to this lively event. No prior acting or dancing experience is required, but a great attitude and willingness to follow directions are essential.
Job Responsibilities:
- Portray a square dance party goer, engaging in group dancing and background party action
- Follow the direction of the production team to help create an enjoyable, vibrant scene
- Collaborate with other extras to enhance the atmosphere of a lively party
- Be punctual and professional throughout the day of filming
Requirements:
- Males and females, all ethnicities
- Ages 18 to 65
- No prior dancing or acting experience required, but comfort participating in a fun, group-dance setting is essential
- Available to work in Atlanta, GA
- Willingness to learn and perform basic square dance moves is a plus
Compensation:
- Rate: $100 for up to 8 hours of work
- Payment will be issued via check 2 to 3 weeks after filming
Casting Call: Sausage Eating Competitors for Netflix Comedy Series in Atlanta, GA
Job Description:
TPS Production Services is casting extras to portray sausage-eating competitors in an upcoming Netflix comedy series. We are looking for enthusiastic individuals of all ethnicities, aged 18 to 65, to participate in a fun and energetic scene involving a sausage-eating competition. No acting experience is required, just a big appetite and a great attitude!
Job Responsibilities:
- Portray a sausage-eating competitor in a lively and comedic scene
- Participate in the on-screen competition, showcasing enthusiasm and energy
- Follow direction from the production team and collaborate with other extras to create a fun atmosphere
- Be punctual and prepared for the day of filming
Requirements:
- Males and females, all ethnicities
- Ages 18 to 65
- No acting experience required, but you should be comfortable performing in a fun, competitive setting
- Available to work in Atlanta, GA
- Must be able to participate in eating scenes
Compensation:
- Rate: $100 for up to 8 hours of work
- Payment will be issued via check 2 to 3 weeks after filming
Casting Call: Union Soldiers for New Netflix Comedy Series in Atlanta, GA
Title:
Seeking Caucasian Male Union Soldiers for Netflix Comedy Series
Job Description:
TPS Production Services is casting Caucasian male extras to portray Union Soldiers in a new Netflix comedy series. This is a paid opportunity to be part of a major production, filming in Atlanta, GA. We are looking for individuals who can bring historical authenticity and professionalism to the role.
Job Responsibilities:
- Portray a Union Soldier in a Civil War-era scene
- Wear provided period-appropriate costumes and follow the direction of the production team
- Engage in background action as part of a historical setting
- Be punctual and professional throughout the day of filming
Requirements:
- Caucasian male
- Ages 18 to 65
- No prior acting experience required, but must be comfortable following directions and working on set
- Must be available for filming in Atlanta, GA
- Able to commit to a full 12-hour day
Compensation:
- Rate: $175 for up to 12 hours of work
- Payment will be issued via check 2 to 3 weeks after filming
Casting Call: Beer Commercial in Miami
Job Description:
We are casting for an exciting beer commercial to be filmed in Miami. We are looking for individuals and groups of real friends who embody beach vibes, have bubbly personalities, and radiate happiness. If you love the beach, socializing, and having fun, this is your opportunity to star in a high-energy commercial.
Job Responsibilities:
- Participate in the filming of a fun, vibrant beer commercial with a group of friends or as an individual
- Bring high energy, beach vibes, and a positive attitude to the shoot
- Engage naturally in social settings, capturing the joy and excitement of the moment
- Follow the direction of the production team for a smooth and enjoyable shoot
Requirements:
- Must be 25 to 35 years old
- Must be legal to work in the U.S.
- Open to individuals and groups of real friends
- Must have a bubbly, outgoing personality and bring authentic beach vibes
- Available for two days of filming in Miami
Compensation:
- $2,500 for the shoot (minus agency fees, if applicable)
Casting Call: Female Models for Streetwear Brand Photo Shoot
Job Description:
We are casting two unique female models for an upcoming streetwear brand photo shoot in Williamsburg, Brooklyn. This is a short but exciting opportunity for models to be featured in a trendy streetwear brand campaign. The shoot will focus on capturing vibrant, fashionable looks in a street-style setting.
Job Responsibilities:
- Model streetwear brand apparel for a professional photo shoot
- Collaborate with the photographer and production team to deliver stylish, on-brand looks
- Showcase versatility and comfort in posing for both full-body and close-up shots
- Be punctual and professional during the two-hour shoot
Requirements:
- Female models
- Must be under 5’7″ in height
- Must be a size small for both shirt and pants
- Previous modeling experience is a plus, but not required
- Current professional headshots/digitals preferred
Compensation:
- $50 per hour (2-hour shoot)
- Total compensation: $100 for the session
Casting Call: Background Actors for Rodeo Scenes in P-Valley Season 3
Job Description:
Hylton Casting is seeking background actors to participate in the filming of exciting rodeo scenes for the upcoming season of P-Valley Season 3. Filming will take place in Social Circle, GA, and we are looking for actors to play a variety of roles. This is a unique opportunity to be part of a high-profile television series and work in a fun, dynamic rodeo setting.
Job Responsibilities:
- Portray various rodeo roles, including patrons, staff, cowboys/cowgirls, and more
- Wear country-western attire, as specified by the production
- Follow direction from the production team and work collaboratively with other background actors
- Be available for the full duration of filming
Roles Available:
- Rodeo Patrons in country western attire
- Black Cowboys & Cowgirls
- Rodeo Security
- Rodeo Clowns
- Rodeo Staff
- Rodeo Announcers
Requirements:
- Must be Black/African American
- All genders welcome
- Must be 18 years of age or older
- Must be available for both filming days
Compensation:
- Paid opportunity (details will be discussed upon selection)
- Meals and necessary accommodations provided during filming