General Staff Jobs

WE’RE ADVISORS, NOT JUST BROKERS.

We exist to pursue the best interests of our clients. And we do it together, sharing what we learn from client to client, moment to moment, and digging deeper to see things others can’t – or don’t bother to. That’s how we get to the proactive side of insurance, where our clients really gain their edge.

We take the same approach with our employees, helping them find and own their edge. We do this by recruiting top talent, providing a comprehensive training plan, and helping you define a career path at Gibson.

Our Core Values are lived in our business and our culture is fueled by them.

• Create a Great Experience
• Do the Right Thing
• Play for Each Other
• Pursue Growth
• Own Your Future

Our incredible team is committed to providing exceptional service, emulating best practices, and providing access to tools and resources that keep our colleagues and employees educated, informed, and compliant.

In this role, you will contribute to the team by:

• Providing Gibson Client experience to existing accounts and potential clients, ensuring retention and client satisfaction
• Managing internal renewal processes and timelines for book of business along with meeting cadence with clients
• Assisting with preparation of new business and renewal submissions
• Leading implementation of new lines of coverage and carrier changes
• Maintaining the account in conjunction with the Consultant/Client Executive through designing, underwriting, pricing, marketing, and selecting the insurance program on existing accounts
• Developing strategic solutions with the Consultant/Client Executive
• Creating presentation materials for client meetings
• Communicating with carriers in a professional manner to negotiate the needs of the client
• Preparing employee communications materials, such as benefit guides, brochures, flyers, and payroll stuffers
• Conducting group education and enrollment meetings at client sites or via webinar as required
• Using agency management tools effectively and consistently and ensures that the process and procedures are being followed and services are delivered timely
• Informing team of major developments, issues, renewals results, etc. as required
• Independently managing specific clients, ensuring retention and overall client satisfaction
• Providing client with required compliance information
• Attending onsite and offsite client meetings as necessary
• Acting as a backup to team personnel when necessary
• Maintaining confidential information
• Performing other duties and special projects as assigned

You may be a great fit for this role is you:

• Love delivering a great client experience
• Thrive while juggling multiple project timelines simultaneously
• Excel at prioritizing competing demands and adapting quickly to internal and external requests
• Excel at setting and meeting deadlines with both internal and external stakeholders
• Have strong problem solving and critical thinking skills to resolve client issues
• Love building personalized relationships both internally and externally
• Thrive in a fast-paced, team environment to meet client needs
• Excel at managing multiple stakeholders through the renewal process
• Enjoy putting the puzzle pieces together to execute the risk management plan
• Naturally ask clarifying questions to dig to the root of the issue
• Have strong communication skills
• Exhibit patience, determination, and persistence in troubleshooting client issues
• Are comfortable and efficient in presenting to large groups

Required:

• 2+ years of experience in a similar role at another insurance brokerage or within the employee benefits industry
• Life and Health license

Gibson

The Senior Product Manager plays a major role in the design, development and execution of marketing strategies for assigned product(s) within the Rare Disease franchise with an emphasis on HCP Marketing.

The development of short, mid, and long-term strategies, annual brand plans, tactical plans and related measurement activities in rare diseases is complex and involves several internal and external partners. As such, the Senior Product Manager requires scientific acumen, strong knowledge and application of marketing disciplines, as well as effective leadership skills to ensure best in class execution, superior collaboration and effective decision-making. The Senior Product Manager is a senior member of the marketing team and regularly interacts with senior management and others across the company.

The role reports to the Head of Marketing, Rare Disease.

Main Responsibilities & Job Expectations

• Play a major role in the development & implementation of creative/innovative, patient-centric and appropriate HCP Marketing strategies and plans that are fully integrated across the team to ensure seamless execution
• Contribute to a significant impact on the achievement of all the marketing KPIs associated with assigned brands.
• Identify potential significant – positive or negative – deviations as early as possible and provide management updates. When course correction is required recommend or make adjustments with a sense of urgency
• Ensure effective and efficient cross-functional collaboration and alignment with other stakeholders and teams including marketing teams, sales, medical affairs, managed care, reimbursement, business analytics, Legal, Regulatory and Compliance in and outside the Business Unit to appropriately meet or exceed brand objectives
• Develop and deliver clear and comprehensive business reviews as required
• Support the coordination of all required resources – internally and externally – to ensure effective and seamless achievement of goals
• Manage third-party/external vendors to support plans and activities, e.g effectively manages third-party firm performance through all stages of delivery
• Work closely with the Rare Disease leadership team to contribute to the development and realization of the business units’ vision and plans

Functional Competencies

As a Senior Product Manager focused on Rare Diseases, the incumbent is expected to have, develop and apply the following functional competencies:

• Market, Disease and Product Knowledge
• Business Analytics and Insights
• Customer Understanding, especially Patient
• Strategic Marketing
• Operational Planning and project management
• Customer Engagement

Knowledge, Abilities, & Experience

• BA/BS is required; MBA or advanced degree preferred
• At least 4 years of experience in a commercial marketing role within biopharma, focused on HCP Marketing
• At least 2 years of experience in a marketing or marketing-related role focused in rare disease or specialty areas
• Ideally experience in launching new products, preferably within rare disease or specialty pharma
• Previous experience in supporting development and execution of brand strategic and tactical plans
• Demonstrated ability to interact with internal stakeholders across functions, including senior leaders across the organization
• Strong ability to interact with external stakeholders, including medical thought leaders, organized patient organizations, and others
• Proven track record for consistently meeting or exceeding quantitative and qualitative targets.
• Able to work in a hybrid arrangement, including a mix of in-office and remote working

#LI-Hybrid

Ipsen

The Senior Product Manager plays a major role in the design, development and execution of marketing strategies for assigned product(s) within the Rare Disease franchise with an emphasis on Patient Marketing.

The development of short, mid, and long-term strategies, annual brand plans, tactical plans and related measurement activities in rare diseases is complex and involves several internal and external partners. As such, the Senior Product Manager requires scientific acumen, strong knowledge and application of marketing disciplines, as well as effective leadership skills to ensure best in class execution, superior collaboration and effective decision-making. The Senior Product Manager is a senior member of the marketing team and regularly interacts with senior management and others across the company.

The role reports to the Head of Marketing, Rare Disease.

Main Responsibilities & Job Expectations

• Play a major role in the development & implementation of creative/innovative, patient-centric and appropriate Patient Marketing strategies and plans that are fully integrated across the team to ensure seamless execution
• Contribute to a significant impact on the achievement of all the marketing KPIs associated with assigned brands.
• Identify potential significant – positive or negative – deviations as early as possible and provide management updates. When course correction is required recommend or make adjustments with a sense of urgency
• Ensure effective and efficient cross-functional collaboration and alignment with other stakeholders and teams including marketing teams, sales, medical affairs, managed care, reimbursement, business analytics, Legal, Regulatory and Compliance in and outside the Business Unit to appropriately meet or exceed brand objectives
• Develop and deliver clear and comprehensive business reviews as required
• Support the coordination of all required resources – internally and externally – to ensure effective and seamless achievement of goals
• Manage third-party/external vendors to support plans and activities, e.g effectively manages third-party firm performance through all stages of delivery
• Work closely with the Rare Disease leadership team to contribute to the development and realization of the business units’ vision and plans

Functional Competencies

As a Senior Product Manager focused on Rare Diseases, the incumbent is expected to have, develop and apply the following functional competencies:

• Market, Disease and Product Knowledge
• Business Analytics and Insights
• Customer Understanding, especially Patient
• Strategic Marketing
• Operational Planning and project management
• Customer Engagement

Knowledge, Abilities, & Experience

• BA/BS is required; MBA or advanced degree preferred
• At least 4 years of experience in a commercial marketing role within biopharma, focused on Patient Marketing
• At least 2 years of experience in a marketing or marketing-related role focused in rare disease or specialty areas
• Ideally experience in launching new products, preferably within rare disease or specialty pharma
• Previous experience in supporting development and execution of brand strategic and tactical plans
• Demonstrated ability to interact with internal stakeholders across functions, including senior leaders across the organization
• Strong ability to interact with external stakeholders, including medical thought leaders, organized patient organizations, and others
• Proven track record for consistently meeting or exceeding quantitative and qualitative targets.
• Able to work in a hybrid arrangement, including a mix of in-office and remote working

#LI-Hybrid

Ipsen

Product Manager [Clinical Care Solutions]

Join an Award-Winning MedTech Startup – Transform Patient Care with Innovative Solutions and Disrupt Traditional Patient Monitoring!

Why You Should Apply:

• Be part of a mission-driven startup that aims to improve the lives of vulnerable patients worldwide.
• Work with cutting-edge wireless wearables, advanced software, and AI/ML algorithms.
• Collaborate with renowned healthcare organizations and make a significant clinical impact.
• Ample growth opportunities in technology skills, leadership, mentorship, design, and more.
• Enjoy a fast-paced environment with a dedicated and supportive team.
• Competitive benefits package including medical, dental, vision, life, and disability insurance, and generous time-off policy.
• Competitive salary, and simple IRA plan with employer matching.

What You’ll Be Working On:

• Lead the product life cycle, from strategic planning to defining product requirements.
• Serve as the voice of the customer, advocating for patient safety and product quality.
• Prioritize features based on customer needs and define the product roadmap.
• Effectively communicate product vision and strategy to stakeholders.
• Define workflows and usage scenarios for our devices and solutions.
• Collaborate with cross-functional teams to translate clinical insights into product requirements.
• Conduct market research and competitive analysis to identify customer needs and market opportunities.
• Define go-to-market strategies for successful product launches.
• Collaborate with regulatory affairs to ensure compliance with medical device regulations.
• Deliver product training to sales, marketing, and other teams.

About You:

• Bachelor’s or advanced degree with 5+ years of experience in a clinical field.
• Clinical experience, particularly as a nurse or healthcare professional, strongly preferred.
• Deep understanding of patient care, medical procedures, and hospital workflows.
• Ability to translate clinical experience into product features that improve patient outcomes.
• Strong ability to capture, interpret, and act on voice-of-customer (VOC) data.
• Excellent communication skills and ability to work effectively with diverse stakeholders.
• Proven track record of building trust, coordinating inputs, and tracking progress.
• Thrives in a fast-paced, dynamic startup environment.
• Willingness to travel up to 20% of the time (in-person role preferred, based in Chicago).

How to Apply: We’d love to hear from you! Send an email to mindi (at) irvingyork.com and share why you’re interested in this exciting opportunity. Or, if you have a ready resume, apply here.

Note: En equal opportunity employer that values diversity and welcomes applicants from all backgrounds.

Irving York

Director of Survey and Mapping

KEITH is looking for a Director of Survey and Mapping in our Pompano Beach, Florida office. We are looking for positive individuals to fit our energetic culture. We are a well-established multidisciplinary company that offers land surveying, subsurface utility engineering, civil engineering, planning, landscape architecture, and construction management services. The firm was founded on the principle of achieving success by combining the latest technology with client oriented business practices, and a strong group of talented professionals.

What you will do:

As the Director of Survey and Mapping, you will be responsible for managing the day-to-day operations of the department, providing strategic direction, and ensuring that all work is completed to the highest standard.

• Provide leadership and strategic direction for the survey and mapping team
• Manage the department’s budget and resources
• Oversee the design and execution of survey and mapping projects
• Participate in planning and implement procedures and systems to maximize operating efficiency
• Establish work plans and staffing requirements for multiple projects
• Participate in business development opportunities and maintain strong client relationship
• Develop and conduct presentations to clients and other critical stakeholders
• Effectively interface with sub-consultants and as well as other business relationships
• Provide support to other operational units as needed
• Represent company interests while in meetings and trade shows as needed

What You Bring to KEITH:

• 10+ years of industry related work experience in a professional or management capacity
• Bachelor’s degree in related discipline/and or equivalent experience
• Demonstrated experience in project/phase management
• Strong proficiency with or understanding of tools such as AutoCAD, MicroStation, ORD Open Roads, MS Office Suite
• Excellent written and verbal communication skills including the ability to clearly define assignments/deliverables to team members
• Ability to oversee, mentor and motivate a team
• Professional License preferred

We offer competitive benefits, including:

• 100% PAID Medical, Dental, and Vision
• Employer matched 401K – 100% Vested on Day 1 of contribution!!!
• Paid Parental leave and Life Insurance
• PTO, Holidays, and more!

…

KEITH

SUMMARY

We are seeking an innovative Associate Product Manager that will provide daily and ongoing product and project support to the Product Management team including monthly and quarterly financial sales and margin tracking and analysis, new product development interdepartmental project interface, customer support and quotation assistance, Sales group assistance as it relates to product issues, and field support at trade shows and where needed to support product lines. Hybrid Opportunity…Apply Here to Learn More!

RESPONSIBILITIES

• Understand product portfolio, gaps, and work with different stakeholders to determine the best approach on developing user-friendly solutions.
• Design, develop, track, and update competitive intelligence and market penetration database.
• Manage stage gate process for New Product Development (NPD) initiatives.
• Updating databases, collecting requests for product requirements, and creating foundations for business cases.
• Interact with customers to assess product development needs, provide follow-up, and gage product development opportunities.
• Develop Score Card and related slides for NPD PowerPoint slide deck, submit monthly to be presented.
• Develop dashboards for Product Team to manage analytics, providing “deep dives” into data, becoming the “PowerBI Expert”.
• Manage projects with Engineering and Product Development ensuring product launch is on time and on budget.
• Provide financial projections, commitments for growth for new products launches.
• Lead training sessions to educate customers on products strategy.
• Lead/drive a close and effective cross- functional team dynamic.
• Create product documentation and sales collateral for sales and technical presentations.
• Travel required for learning and understanding the Voice of the Customer (VOC).

REQUIREMENTS

• Bachelor of Science in Engineering required.
• Master of Science or MBA a plus.
• Must have a minimum of 1-5 years of experience in the water technology / flow control industry with the ability to understand valve and actuation applications and a related level of understanding of fluid mechanics and electro-mechanical equipment.
• Experience with commercial valve application and manufacturing or product management a plus
• Knowledge of process piping, valves, and fittings within Commercial plumbing, Municipal, Waterworks and Industrial process industry
• Knowledge of ASME, ANSI, and specific piping industry codes and standards
• Possesses knowledge of sales channels – distribution, contractor, end-user, specifying engineers, etc.
• Believes in customer-centric and data-driven product design processes.
• Ability and desire to quickly learn new business systems including PowerBI.
• Travel 10%
• Sales Experience will be a plus.

Enhance Recruiting

Who are we?

At ChemoMetec, we are proud to be a highly successful global company that offers the best products and customer support for cell counting and analysis.

Our US division is rapidly expanding. During this exciting growth, we are looking for talented individuals to join us. We are looking for an individual who has drive and motivation, which is more important to us than the exact background and work experience. We want people on board to make a career with us, stay with us for a long time, and grow.

As a team, we are ambitious, customer-focused and results driven. Although we are growing rapidly, our work environment is very positive and close knit. Ideas are often heard and put into action. We are always trying to improve and take the company a step further, and our team helps us achieve that.

We look forward to receiving your application and adding another great member to our ChemoMetec team!

What you will experience as a Sales Manager – Product Growth with ChemoMetec US:

• You will be establishing and growing relationships with world leading pharmaceutical and biotech companies
• We will support you in building your career at ChemoMetec and to be the best you can be
• You will be part of a supportive and enjoyable work environment where everyone’s voice is valued
• We believe that hard work should be rewarded
• We stand by our “promote from within” philosophy

Key responsibilities:

• Increase revenue from ChemoMetec’s existing customer base
• Develop new products/services through experimentation and analysis of client feedback
• Track key growth metrics and ensure optimization of features
• Deliver first-class customer service to support clients of existing products/services
• Maintain accurate clients’ records, keeping track of any contact updates
• Craft and send multiple direct emails and stay on top of all communications
• Maintain accurate records in our CRM system

The ideal candidate:

• Account Management & Sales: 3+ years (Mandatory)
• Excellent verbal and written communication skills; the ability to call, connect and interact with potential customers to expand current clientele
• Possess an energetic, outgoing, and friendly demeanor
• Attention to detail
• Customer service experience, e.g., retail or food industry (Preferred)

Our benefits:

• Bonus opportunities
• 10 paid holidays
• Company phone and laptop provided
• 15 days PTO
• Medical, Dental and Vision from 1st of the month after starting
• Matching 401(k) plan after first year

We are looking forward to receiving your application. Please submit with a cover letter.

ChemoMetec

Responsibilities:

• Develop the Customer Service team to meet or exceed defined service level targets.
• Manage staffing availability, performance development, and development of team members. This includes defining and managing training plans for new hires.
• Be the Voice of Customers and drive opportunities to improve quality of services.
• Ensure SOP adherence and ownership of Customer Service audit including closure of findings.
• Responsible for cost and team performance.
• Leverage customer service functional tools and use data to support decision-making.

Requirements:

• Bachelor’s degree in Business Administration, Logistics, Supply Chain or other related subject.
• Minimum 5 years of people management experience within a Customer Service function
• Familiar with SAP/ERP order to cash function
• Able to travel approximately 15% domestically
• Experience in leadership, change management, and conflict management

for immediate consideration, please email resume to: [email protected]

Randstad USA

Job description:

Our client is a leading manufacturer and distributor of custom-building materials and needs an CSR/Inside Sales Manager. You will be a crucial role in ensuring customer satisfaction while maintaining a high level of service quality for the organization. They are looking for someone who has a great proven track record of success, a great attitude and is excited for a great career

opportunity.

Responsibilities:

1. Oversee and lead a team of customer service representatives, providing guidance, coaching, and support to ensure the team delivers exceptional customer service.

2. Monitor customer feedback and address any issues or complaints promptly and effectively.

3. Develop and implement strategies to increase revenue from current accounts by upselling and introducing new products to customers.

4. Establish and maintain service standards, policies, and procedures to ensure consistent delivery of high-quality service.

5. Conduct performance evaluations and provide feedback and guidance for improvement.

6. Identify and implement process improvements to enhance overall efficiency.

7. Collaborate with other departments to ensure seamless coordination and alignment of customer service efforts with organizational goals and objectives.

8. Assist Regional VP in various projects.

Qualifications:

1. Three plus years of experience in a leadership or supervisory capacity in a customer service or inside sales role.

2. Excellent verbal and written communication skills are essential.

3. Strong leadership and people management skills are necessary to motivate and inspire the team, resolve conflicts, and drive performance.

4. Possess strong problem-solving and decision-making abilities to address customer issues, analyze data, and implement effective solutions.

5. The ability to adapt to changing customer needs, priorities, and business requirements is crucial.

6. Familiarity with customer service software and CRM systems for managing and optimizing customer service operations and working with other departments.

7. Background in building materials, construction, or manufacturing is required.

Compensation & Benefits:

• Salary: $90,000.00 – $95,000.00 per year + bonus
• 401(k) & 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

West Coast Careers

Senior Manager – Product Development

Salary: $dep on exp plus benefits/stock and relocation assistance

Boston area, MA

Our client is a well-established, growing battery business, who are transforming the lithium-ion cell manufacturing process and platforms for electric mobility, aerospace, and stationary power.

They are looking for a Senior Manager – Product Development who will lead and contribute to all aspects of the development and release of a cell product based on their electrochemical storage technology. This includes but is not limited to materials and component selection and validation; formulation; design optimization to achieve market and/or customer targets; development and release of component and product specifications; product validation; support of process validation and transfer to manufacturing, and ongoing engineering support of released products.

It is expected that you will coordinate with a team of battery engineers and will work closely with R&D scientists, process engineers, and manufacturing in planning and developing new products consistent with market, customer and manufacturing requirements.

You will need at least 4-5 years’ experience in Li-ion product design along with a Bachelor’s degree in Mechanical Engineering, Manufacturing Engineering, Materials Science, Chemical Engineering, or related field. A deep knowledge of the fundamentals of cell design and performance, product development, large and small volume manufacturing process, and FMEA of Lithium ion-based cells along with experience developing and documenting component level and cell level specifications

You will need to be Greencard/TN Visa/Permanent resident or a US citizen to be considered for this position.

I can also be contacted at [email protected], to provide full details, arrange an application, or answer any questions you might have.

This role will be extremely popular within the energy storage/battery sector, I will be in touch if I can take your application to the next stage

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