General Staff Jobs

Job Responsibilities

• Accept watches and jewelry for repair and services
• Evaluate items’ condition and clearly identify necessary repairs
• Communicate instructions for servicing and enter information clearly into the POS system
• Responsible for merchandise transfers
• Assist sales team with customer orders
• Assist customers with concerns
• Facilitate delivery of merchandise to customers

Requirements

• Previous customer service experience
• Experience in a luxury retail environment strongly preferred
• Ability to maintain composure in high pressure, fast-paced environment
• Good listener and communicator
• Organized and good at multi-tasking
• Comfortable at handling phone calls and in person correspondence
• Professional and welcoming presentation
• Demonstrates attention to detail and has a sense of urgency
• A passion for the jewelry industry

Razny Jewelers

Summary:

Assist the Vice President of Membership and Certification with their mission for the department and oversee all associated activities, resources, benefits, strategic planning, and additional special projects as assigned.

Manage the department and its activities:

●      Supervise and develop staff to deliver projects and initiatives that meet expectations.

●      Responsible for all membership growth and retention aspects, including developing an annual comprehensive membership strategy.

●      Partner with staff and external consultants to ensure data integrity

○      Associated processes and procedures are in place and effective

○      Identify areas where system improvements are required and manage the implementation

●      Gather, analyze, and apply information about members to leverage future opportunities.

●      Forecast membership growth and create strategies to target specific segments, especially full members and associates.

Coordinate member resources and benefits:

●      Establish interdepartmental relationships with education, marketing, finance, workforce development, etc.,to facilitate projects and initiatives that build member value. Adhere to project timelines from inception through launch.

●      Oversee the annual membership letter, member packets, etc.

●      Work with staff and external consultants to develop membership reports as requested (board book, new members, annual dues/tonnage delinquencies, etc.).

●      Manage annual membership events, such as:

●      Future Leaders Lab

●      SteelDay-IMPACT Events

●      NASCC Fabricator Roundtable

●      Quarterly virtual membership roundtables

●      Additional events as required

●      Expand membership’s digital presence by assisting the communications department in maintaining andupgrading the membership area of the website as well as social media related to membership activities.

General:

●      Develop relationships with members, volunteers, and industry experts, which will require member and recruitment visits along with attending fabricator association meetings.

●      Maintain professional and industry knowledge in the structural steel and membership associationindustries by attending educational conferences, internal lunch and learns, NASCC, etc.

●      Participate in the budgeting process and review monthly departmental financial statements to ensure department activities meet budget expectations.

Qualifications requirements:

●      Must have a friendly and professional demeanor, with excellent verbal, written, and presentation skills.

●      Able to interface with various members and potential members with different needs and demands to achieve strategic goals.

●      Ability to travel twice a month

●      Must be team and goal-oriented, plus be able to work independently and collaboratively.

●      Detail-oriented with strong analytical and organizational skills.

●      Working knowledge of MS Office and Google Workspace.

Education and experience:

●      Bachelor’s degree in a related field.

●      Minimum of five years of experience in membership-related activities in a professional association or similar environment.

●      Previous supervisory experience is required.

●      Demonstrated experience working with learning management systems, association management systems, and customer relations management systems.

TO APPLY, PLEASE SEND YOUR RESUME AND COVER LETTER TO [email protected].

*AISC reserves the right to change the job description (with or without notice) to accommodate business necessity.

American Institute of Steel Construction

JOB DESCRIPTION

Schechter is seeking a Director of Investment Services (“DIS”) who has a deep understanding of and experience within the RIA space. The DIS will propose and oversee the implementation of strategic initiatives within the Investment Services function and will monitor day-to-day operations. The DIS will work to establish philosophies and strategies that align with Schechter’s Core Values.

ESSENTIAL JOB FUNCTIONS

•  Ensure Schechter provides extraordinary client service

•  Propose and implement strategic initiatives to improve client service and efficiencies

•  Manage Client Service Professional (CSP) and Investment Technology team and act as a liaison between CSP teams

o Monitor Schechter’s investment services day-to-day operations  

•  Responsible for the accuracy and efficiency of Schechter’s billing process

•  Provide the resources necessary to create and achieve meaningful quarterly team goals (Rocks) and track ongoing progress

•  Attract, retain, develop, and hold accountable a high-performing investment services team

•  Support mergers and acquisitions / advisor onboarding processes through participation in due diligence, and develop in conjunction with the technology team, a data acquisition and conversion strategy

•  Partner with Technology function to implement solutions within the function

•  Partner with the Compliance function to execute relevant aspects of SIA’s compliance program

•  Supervise external providers including investment platforms, custodians, and other as necessary

•  Other duties as required

SKILLS/EXPERIENCE

•  Flexibility to be part of an entrepreneurial environment. Commitment to reporting; work collaboratively; do not apply if your preferred working system does not include constant communication/reporting

•  10+ years of operations experience within an RIA serving high net worth individuals/families

•  Proven results as a team leader, with excellent people skills, business acumen, and an exemplary work ethic

•  Analytical, thorough and have the ability to challenge the status quo, while simultaneously providing creative solutions

•  Knowledge of key operational processes and experience in design, improvement, and implementation

•  Proficiency with technology strategy; experience with portfolio reporting and CRM applications

•  Ability to recognize and cultivate rising talent

•  BA/BS Degree; advanced degree preferred

Schechter

The Florida Dental Association (FDA) is seeking a motivated, detail-oriented, and friendly Membership Coordinator with exceptional customer service skills to help us strengthen our relationship with members. The ideal candidate will understand the importance of actively seeking to engage members primarily through daily outbound calls and other outreach efforts. This position will assist with processing member applications and dues payments, dues billing and member inquiries.

Responsibilities

• Strengthen relationships with existing members
• Outbound calling to non-members and members
• Process member applications and dues payments
• Dues billing
• Answering member inquiries

Qualifications

• Excellent interpersonal and communication skills (both written and verbal)
• Excellent organizational and project management skills
• Ability to handle multiple projects simultaneously
• Proficiency in Microsoft Office Suite
• Experience with Salesforce is a plus
• Ability to work independently and as part of a team
• Ability to identify and complete critical tasks with a sense of urgency
• Experience in a membership organization is a plus
• Associate’s degree or higher preferred

Florida Dental Association (FDA)

Working with a Building Products Manufacturer who is looking to hire an Sales Coordinator / Account CSR. This person would work out of the facility in the Louisville, KY area. This position will be responsible for sales support and providing excellent account customer service by efficiently performing the account setup, generating quotes and proposals, order processing, order management, and follow-up functions as necessary for all of their products. They will sometimes handle technical questions about their product lines. This position is on the front lines with our sales teams and customers in delivering our promise of “Unmatched Customer Service.” They will also handle customer follow-up and support, coordinating new requests and projects, respond to customer inquiries, communicating changes to orders to customers and sales teams, monitor daily open orders, etc… This position will work cross-functionally with other departments to ensure accurate and efficient delivery of orders. Must be able to multi-task with high attention to details.

We are looking for someone with strong verbal and written communication skills, excellent computer skills and great organizational skills.

Excellent pay with great benefits.

Benchmark Recruiting

TENANT SERVICES COORDINATOR

JOB DESCRIPTION

Company Background

Founded in 1993, DivcoWest is a multi-disciplinary real estate investment firm headquartered in San Francisco, with offices in Los Angeles, Menlo Park, Boston, Washington DC, Austin, and New York City. Known for our long-standing relationships and track record of success in innovation markets, DivcoWest combines entrepreneurial spirit with an institutional approach. As of Q1 2023, DivcoWest has over $18 billion in assets under management and has acquired or developed nearly 60 million square feet of commercial real estate primarily across the United States.

DivcoWest aims to create environments that inspire ingenuity, promote growth, and enhance the health, happiness, and well-being of all people. A disciplined code of ethics is at the core of all that we do. We believe that the collective energy of a diverse team is what drives our creative ideas and solutions.

Summary

DivcoWest is seeking a strategic and collaborative professional to join our commercial property management team working at The Ranch—one of three campuses in The Sand Hill Collection (SHC) in Menlo Park (https://sandhillcollection.com/). As the Tenant Services Coordinator, you will be engaged in a wide range of responsibilities and experiences, including supporting implementation of the Master Plan involving major site renovations and existing building operations. This individual will report to and collaborate with the Senior Property Manager.

This role requires 5 days in office at our Menlo Park, CA location.

The ideal candidate for this role should be comfortable working and contributing to a team, enjoy being in a busy environment where new and complex transactions occur, and interact with people at various levels within and outside the organization. The property type is Class A Office.

SHC represents roughly 44% of office inventory along Sand Hill Road and is an exceptional cluster of world-class office space, activated open spaces, and on-site amenities in one vibrant community. As an integrated collective, SHC delivers approximately 552,000 square feet across nearly 50 total acres, three campuses, and 21 office buildings along the most coveted stretch of Sand Hill Road.

Interested candidates should send their resumes to Aida Moradi: [email protected].

Responsibilities:

· Welcome visitors and clients in a professional, courteous, and helpful manner.

· Screen and/or forward calls to appropriate staff.

· Function as liaison between tenants and property manager/senior property manager for property related issues.

· Dispatch service calls, enter into the order software, Building Engines, and follow-up to ensure satisfactory completion.

· Draft tenant memos and letters.

· Schedule any maintenance required for office machines and computers.

· Order office supplies and building supplies, business cards and stationery.

· Order hospitality supplies and keep a well-stocked kitchen/refrigerator.

· Produce vendor repair agreements, maintain vendor files, supervise vendors as requested and monitor vendor insurance.

· Maintain contacts lists and emergency information, hard and soft copy tenant, and other property files.

· Review and manage certificates for vendors and tenants via Building Engines.

· At the direction of the property manager, visit tenants for any tenant related issues i.e., janitorial, pest control, etc.

· Assist property manager with plans and coordination of tenant events or other special projects.

· Assist with updating and maintaining tenant handbook, order tenant move-in gifts, order holiday gifts and assist with planning of annual tenant events.

· Input access card data as directed.

· Distribute keys to vendors and maintain key long.

· Supports annual expense budget preparation to include but not limited to gathering vendor quotes for contracted services.

· Assist property manager with monthly accounting re-classes and accruals.

· Scan, enter and code invoices in Nexus Payable invoice processing system. Prepare necessary check requests; input related data and processing within established guidelines. Research and respond to internal and external inquiries. Research invoices and payments to insure timely and accurate payment.

· Responsible for tenant billbacks and generate invoice via Building Engines.

· Follow up on all delinquencies via Management Reports Inc. (MRI). Obtain aging report for property manager and deliver standard tenant correspondence to address delinquencies.

· Assist in tenant ledger adjustments.

· Assist in review of monthly rent edits.

Qualifications:

· 4-year college degree preferred.

· 2 years administrative, clerical, accounting, or tenant services/customer relations experience.

• Prior experience working in property management, commercial real estate, or financial services industries preferred.
• Management Reports Inc. (MRI), Building Engines and Nexus or similar systems experience preferred.
• Understanding of general accounting and financing a plus.
• Working knowledge of accounts payable, receivables, and expenditures is desired.
• Experience with data entry, basic reporting, filing, answering phones, scheduling, excellent verbal, and written communications skills are necessary.
• Great telephone skills; pleasant and courteous; excellent customer service.
• Present a professional, positive image that reflects well with the organization.
• Reliable and punctual.
• Excellent computer skills, including proficiency in in Microsoft Office Products (Excel, Work, Outlook, and PowerPoint).
• Ability to work independently and within a team to build relationships and interact effectively with all members of the company.
• Ability to multi-task, work successfully under pressure, and effectively prioritize and manage time and workload to meet property and client needs.
• A desire to work within a diverse, collaborative, and professional environment.

The person in this position must be able to:

· Remain in a stationary position for 75% of the time working on a computer and attending virtual meetings.

· Occasionally move about the office to access file cabinets, office technology, and attend meetings etc.

Compensation:

· $60,000-$70,000

· Annual bonus opportunity

· Full benefits

Divco West Services, LLC (“Company”), an equal opportunity employer, is committed to equal opportunity for all employees and applicants. The Company recruits, hires, trains, promotes, pays, and administers all personnel actions without regard to race, color, religion, sex (including pregnancy, childbirth, and medical conditions related to pregnancy, childbirth, or breastfeeding), sex stereotyping (including assumptions about a person’s appearance or behavior, gender roles, gender expression, or gender identity), gender, gender identity, gender expression, national origin, age, mental or physical disability, ancestry, medical condition, marital status, military or veteran status, citizenship status, sexual orientation, genetic information, or any other status protected by applicable law. We interpret these protected statuses broadly to include both the actual status and also any perceptions and assumptions made regarding these statuses. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Please review our company Privacy Policy regarding the use of any personal information you provide us at: https://www.divcowest.com/privacy-policy/

This policy applies to all areas of employment, including recruitment, testing, screening, hiring, selection for training, upgrading, transfer, demotion, layoff, discipline, termination, compensation, benefits, and all other privileges, terms, and conditions of employment. This policy and the law prohibit employment discrimination against any employee or applicant on the basis of any legally protected status outlined above.

DivcoWest

The Ed Napleton Automotive Group is looking for our next Automotive Service Director. This is an exciting opportunity in a growing, fast-paced industry. Located at Napleton Mid Rivers Chrysler Dodge Jeep Ram Fiat, in St. Peters, Missouri,the Automotive Service Director is the leader of the Service Department within Napleton’s dealerships. This role drives the performance of the Service Area by attracting, developing, and retaining great talent and creating an exceptional service experience for our customers.

Take advantage of this rare opportunity to join one of the country’s largest and most successful automotive dealership groups and Apply Today!

The Ed Napleton Automotive Group is affiliated with over 25 brands of new vehicles and 50+ dealerships throughout seven states. Our strength comes from the more than 3,500 employees nationwide. We are currently the tenth largest automotive group in the country, providing incredible growth opportunity.

What We Offer:

• Competitive compensation plans
• Family Owned and Operated – 90+ years in business!
• Medical, Dental, and Vision Insurance
• 401K and additional benefits
• Accrued Vacation Time
• Paid Training
• Discounts on products, services, and vehicles
• Growth Opportunities

Job Responsibilities:

• Setting a clear vision and goals for the Service Department to achieve targeted performance goals.
• Driving a highly efficient sales and production operation to quickly service Customers while ensuring a fix it right the first time, experience.
• Engaging and motivating the team to achieve key goals and performance expectations following Napleton’s processes.
• Attracting, developing, and retaining the very best talent for the Service Department.
• Creating an exceptional customer experience to drive customer loyalty.
• Ensuring the Service area is customer-customer ready with proper displays and information.
• Managing the business in accordance with Napleton and the manufacturer requirements and processes.
• Analyzing the business to determine opportunities and developing actions plans to improve performance.
• Driving the business though day to day involvement in the operations.

Job Requirements:

• 5+ years of Automotive Dealership Service Management experience
• Chrysler, Dodge, Jeep, or Ram experience preffered, Ford or GMC considered
• Experience with CDK
• High School Diploma or equivalent.
• Ability to set and achieve targeted goals
• Ability to attract, develop, and retain talent.
• Experience and desire to work with technology
• Valid Driver’s License and have and maintain an acceptable driving record.
• 18+ years of age or older to comply with the company driving policy

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws

Chrysler, Dodge, Jeep, Ram, Fiat, Stellantis,

Napleton Automotive Group

Job Summary:

The Member Services & Programs Coordinator will assist in the day-to-day administration of the Member Services & Programs Department. You will serve as the primary liaison with AAF chapter members regarding billing, database management, communication, programs, and member events. You will report to the EVP, Member Services & Programs. 

Essential Responsibilities:

Event Coordination

• Provide logistic and communication support for varying aspects of the American Advertising Awards, Ovation Awards, Collegiate and Education Awards, National Student Advertising Competition, Student Advertising Conference, AdCamp and ADMERICA
• Maintain complete working knowledge of Chapter Awards and Recognition programs rules and categories; maintain records for points-based system
• Respond to inquiries regarding event software and its usage 
• Assist in the development of promotional materials for Chapter Awards and Recognition programs
• Coordinate collection of contact and attendance information for events 
• Assist with the collection of American Advertising Awards fees

Chapter Membership

• Maintain accurate record of Chapter membership – Collegiate, Ad 2, Professional Chapters
• Upload Ad 2 and professional Chapter membership rosters
• Assist with collegiate membership registration

Communication & Promotion

• Respond to member information requests and inquiries in a timely and professional manner
• Ensure the EVP has accurate and current information regarding department activities

Project Management 

• Help streamline workflow to improve efficiency and effectiveness of department operations
• Assist with other AAF programs and tasks as requested by supervisor

We are seeking candidates who demonstrate: 

• Confidence, flexibility, and high attention to detail
• Strong organizational skills with proven ability to manage and prioritize multiple projects to completion
• Proactivity, a bias for action, and consistent follow-through with minimal supervision
• Proficiency in optimization and streamlining processes

Required Qualifications: 

• Minimum 2 years of experience performing a majority of the duties outlined above 
• Proficiency with MS Office Suite (Word, PowerPoint, Excel, Outlook)
• Proficiency in learning and using database software – iMIS preferred
• Excellent interpersonal, verbal, and written communication skills
• A track record of exceptional customer service
• Light travel is required for this position

Compensation and Benefits

This position is a full-time salaried position with multiple employer paid benefits. The salary range is $55,000-$65,000.

Our office is based in a downtown DC newly renovated office building with onsite fitness facility, parking garage, bike locker and access to a variety of metro stations and common bus lines.

*Our national office is in Washington DC. This position can be a hybrid of in office and remote if local, but will consider a 100% remote employee.  

American Advertising Federation

The Director of Relationship Management, Lending is responsible for sourcing & servicing great elite sponsor relationships & deals that meet DLP’s investment box & return profile. These include primarily loans, in addition to preferred equity and direct sponsor acquisitions of ground up development and existing rental communities including MF, B4R, MH, and RV/Outdoor Resorts. This team member makes sure DLP is providing the maximum value through our capital, our content, and our community while having an owner’s mindset with a focus on protecting the company and our Investors from risk. The team member is responsible to deepen relationships for the purposes of client retention, repeat and referral business, and driving portfolio compliance and business plan execution. This role is centered on maximizing existing relationships while strategically adding new relationships. This team member must be knowledgeable of DLP’s products, its development, and operating housing communities, of the transaction management, underwriting process, loan, JV, PSA documents, negotiations, and sales, and of the Elite Execution System (EES).

What you have already achieved: (Requirements)

• 2+ years of real estate lending experience
• 2+ years experience in forward facing client management/sales experience
• Preferred experience in multi-family lending
• Preferred experience in ground up construction lending
• Preferred experience in acquisitions – land and existing housing
• Salesforce experience preferred

What you are great at: (Responsibilities)

• Service 6-12 active borrowers and support Portfolio Management in the adherence to business plan and compliance with all contractual obligations from closing through payoff.
• Screen and do napkin UW on deals prior to sending to UW and development team; look at the file and read the documents.
• Lead relationship management and overall communication with your portfolio of borrowers and their respective portfolios with DLP.
• Negotiate term sheets, OAs, and contracts with a focus on protecting the company and our Investors from risk, always asking, would you invest your own money into this deal?
• Lead communication and “closing” of borrowers on all loan compliance related needs.
• Proactively drive revenue by relationship based networking.
• Drive borrower EES engagement and utilization including attending live and virtual events, Compass Day, EES Tools, etc. for those who opt-in.
• Prospect and source Elite Members and Elite LOC prospects and build relationships, leveraging DLP events.
• Leverage F2F meetings, Zoom, phone calls, email, LinkedIn, video, text message, and other communications tools to source and close new relationships.
• Attend all required meetings and work proactively to provide solutions to improve the performance of the management company.
• Attend and lead borrower/deal pipeline and checklist meetings.
• Act as Brand Ambassador; represent DLP and our values 24/7, recognizing that the next deal might come from an unexpected place; promote DLP on social media and other channels consistent with brand standards and marketing direction.
• Use quantitative and analytical skills to assess the asset’s overall health status, capital needs, risks mitigation, budget, and proforma achievement progress on a monthly and quarterly basis.
• Active engagement w/Loan Servicing/Portfolio Management, driving member communication and positioning DLP to best serve our members.

Our Mission:

At DLP Capital, we are committed to making an impact – whether it’s through acquiring and developing real estate, building relationships, or empowering our clients with the tools they need to achieve their dreams. We deliver a suite of services including lending, investment funds management, and loan servicing in addition to an exclusive membership platform focused on scaling businesses and preserving wealth. We are proud to have been named on multiple Best Places to Work lists for more than six years, and have remained on the Inc. 5000 list of fastest-growing companies for 10 consecutive years.

Benefits and Perks:

Unlimited PTO, Hybrid schedule, health/dental/vision/life insurance, 401(k) matching, learning/educational incentives, Volunteer Time Off, well-being programs, company events, self improvement/productivity tools, & the incredible feeling of making a difference.

DLP is a committed Equal Opportunity Employer. If you are a qualified individual with a disability and require assistance in searching for a position or submitting an application, please contact HR at [email protected]. Offers of employment are conditional upon satisfactory completion of pre-employment background verification (including E-Verify). California applicants can view our California Data Privacy Policy on our website.

DLP Capital

Client Coordinator

The Client Coordinator is responsible for maintaining positive relationships with company clients and for representing Semaphore and its brands at industry conventions. Client Coordinators handle client inquiries and coordinate work across departments to ensure client inquiries are completed in a timely manner. A successful Client Coordinator will leverage their client relationships into referrals of new clients.

Duties and Responsibilities

• Maintain highest level of customer centric communication.
• Represent the company brand values in all interactions.
• Collect all necessary documents from clients to complete the on-boarding process.
• Maintain timelines on all on-boarding activities in accordance with performance standards.
• Ensure all client requests are processed and responded to client’s satisfaction.
• Facilitate assignment of work derived from client request to the appropriate persons or departments.
• Notify management of any issues related to customer satisfaction/experience immediately and take the lead on resolving discrepancies.
• Ensure completion of work associated with customer requests.
• Attend assigned industry conferences/events as directed by the management.
• Adhere to company policies, procedures and maintain high level of professionalism on and off site.

Skills

• Advanced organizational skills and multi-tasking skills
• Strong speaking (in-person and on phone interactions) and written communication skills
• Excellent listening skills
• Sound judgment
• Critical analysis and problem-solving skills
• Sales experience a plus

Requirements

• Bachelor’s degree in Communication (preferred), Marketing or equivalent.
• Two years’ experience in customer service.
• Ability to work in a fast-paced, dynamic team environment.
• Proficient in Microsoft Word, PowerPoint and Excel.
• Punctual and available to work extended hours during peak seasons.
• Trustworthy and prideful in your work; integrity is important in all professional interactions.
• Some travel required.

Pay Range: $60,000 – $65,000. Our pay range is based upon experience, education, location, and qualifications.

This is NOT a remote position.

Semaphore Family of Companies