General Staff Jobs

*Territory is servicing New England area, position can sit in any of these states- Maine, New Hampshire, Vermont, Massachusetts, Rhode Island, and Connecticut.

Founded in 1945, Factory Motor Parts Company is a multi-generational family business based in Eagan, Minnesota. We are an industry leader in OEM after-market automotive parts distribution for some of the world’s top aftermarket brand automotive parts. With 345+ locations, and over 3,500 employees in 35+ states. Our growth depends upon building solid relationships with customers, colleagues and suppliers. As we continue to grow our footprint, our employees always come first, as they are the fabric of the company. Career challenges and opportunities are limitless for our employees. Our team takes pride in knowing we are part of an extraordinary company of talented, high-performing professionals who enjoy working in a challenging, entrepreneurial environment.

We are seeking a driven and strategic Aftermarket Sales Manager. In this role, you are an integral part of the company’s growth and success. For our employees, career challenges and opportunities are limitless. Our steady and continued growth depends on building upon our solid relationships with customers, colleagues and suppliers. We take pride in knowing we are part of an extraordinary company of talented, high-performing professionals who enjoy working in a highly challenging entrepreneurial climate.

In this position, you will:

• Provide leadership to an auto parts territory sales team.
• Build an innovative and customer focused sales culture by promoting product lines to current and potential customers.
• Align with the VP of the region on major accounts for the region.
• Train and mentor sales team on building strong customer relationships, communicate corporate initiatives, financial performance, goals and objectives.
• Maintain a prospecting system to encourage repeat referral and new business.
• Prepare reports on sales activities, including prospects, follow ups, sales presentations and new customers.
• Work across a variety of sales channels (installer, dealer, fleet, etc.)

Minimum Requirements:

• 3-5 years of parts selling experience is a must
• Bachelor’s Degree or equivalent sales/marketing experience.
• Demonstrated knowledge of the full cycle of sales with an entrepreneurial mindset to grow a region.
• Problems happen, things go wrong. The ideal candidate will be able to recognize issues and take the initiative to put the fire out.
• Creative thinking to overcome barriers and meet challenges with resourcefulness.
• Intermediate computer skills in order to develop presentations, reports, and record sales activities and results.
• Excellent verbal communication skills with an ability to quickly connect with others.

Preferred Requirements:

• 5-10 years of proven success in leading teams
• Demonstrated leadership experience in the automotive OEM or aftermarket

Drug screen and background check administered as a condition of employment.

We are an EEOC/AA Employer. An industry leader, FMP offers well-balanced compensation and benefits programs, which may including medical, dental, vision, life, 401K, profit sharing, paid holidays/vacation/sick time, STD (Short Term Disability) / LTD (Long Term Disability), + much more. Salary is based on experience and job performance.

Factory Motor Parts

About the Company:

BTG Pactual is a distinguished international financial services firm headquartered in Brazil, boasting a global presence and over 25 years of experience in the industry. To learn more about our company, visit www.btgpactual.com. We are currently seeking a talented Relationship Manager Assistant to join our team based in Miami, FL.

Key Responsibilities:

As a Relationship Manager Assistant for the Latam Desk, you will play a vital role in supporting our relationship managers and assisting with various tasks to ensure seamless client service and operational efficiency. Your responsibilities will include, but are not limited to:

• Client Support: Collaborating with clients, RR’s (registered representatives), counterparties, and back office teams both locally and internationally to address and resolve any outstanding issues promptly.
• Financial Industry Experience: Leveraging your four or more years of experience in the financial industry to contribute valuable insights and perspectives to our team.
• Qualitative and Analytical Skills: Demonstrating high qualitative and analytical abilities to assess complex financial situations and make informed decisions.
• Interpersonal Skills: Utilizing your superior interpersonal skills to build and maintain strong relationships with clients and stakeholders.
• Prioritization and Organization: Applying strong prioritization and organizational skills to manage multiple tasks and meet deadlines effectively.
• Multilingual Proficiency: Utilizing your fluent English and Spanish language skills (knowledge of Portuguese is a plus) to communicate with clients and teams from diverse backgrounds.

Requirements:

• To be successful in this role, you should possess the following qualifications and knowledge:
• A bachelor’s degree in Economics, Business Administration, or Engineering.
• Financial Market Expertise: Profound knowledge of financial market products and regulations, with a focus on the US, Brazil, and Latam regions.
• Account Opening: Familiarity with the account opening process in a US Broker Dealer and in LaTam domestic markets, particularly in Chile, Peru, and Colombia.
• LaTam Investment Preferences: Understanding the investment preferences of Latin American investors.
• Offshore Investment Vehicles: Knowledge of how to structure, open, and maintain offshore investment vehicles to cater to the specific needs of LatAm clients.
• Technical Skills: Advanced proficiency in Excel and PowerPoint, along with knowledge of VBA for optimizing internal processes.
• Regulatory Examinations: Mandatory SIE and Series 7. Series 63 must be taken within 90 days of hire.

Join our dynamic team at BTG Pactual and contribute to our continued success in providing exceptional financial services to our clients across the Latam region. We offer a challenging and rewarding work environment with opportunities for personal and professional growth.

Note: The above job description is intended to provide a general overview of the position and the skills required. It is not exhaustive and may be subject to change based on the needs of the organization.

BTG Pactual

The Role:

• Help develop and build team processes and scripts in an ongoing manner.
• Accountable for a team of Specialists, ensuring they are meeting team metrics, and providing on-the-spot guidance for questions or escalations.
• Coach team to provide the highest level of support to customers via inbound phone calls, chats and tickets for technical inquiries, or determine if roadside assistance is needed. •Work closely with the Customer Care Manger to strategize advancements by determining improvements to processes, metrics, training or comprehension.
• Resolve customer cases and escalations, communicating efficiently with internal departments when needed.
• Advocate for the customer to improve services or offerings based on requests and reported bugs. Champion customer experiences and process improvements.
• Model Product Expertise to team of specialists to educate vehicle owners, generating confidence in the operation of a vehicle. Must be comfortable to answer vehicle equipment questions, vehicle operations, discuss concerns around mechanical or cosmetic issues.
• Capable of masterfully guiding both adept and amateur technical customers and mechanics through app and website, through a personal technical aptitude.
• Triage car condition or operational concerns during escalations of initial vehicle production

Requirements

• Availability to work weekends, or a flexible schedule to eventually support customers 24/7, 365 days of the year.
• Minimum 3 years of experience in customer service, or contact center experience, as well experience building workflows, processes and scripts.
• Positive attitude, friendly demeanor, empathetic mindset, and commitment to providing a great customer experience. Eagerness to take on new responsibilities.
• Excellent communication and comprehension skills. •Detail-oriented and highly precise. Flexible, proactive, attention to details, and inclination to contribute with strong critical thinking and common sense.
• Exceptional time management skills, and multitasking capabilities, rapidly but effectively able to handle multiple customer cases. Remains organized with a sense of priority, adapt to work in a high pressure and fast pacing environment
• Understands both Mechanical and Cosmetic repair times, skills and cost management
• Willingness to learn new and innovative automotive technologies.
• Familiar with Outlook, and MS Office Suite.
• Verbal and written skills in English.
• Verbal and written skills in Canadian French and Arabic.
• Start up, or NPI experience preferred but not required.
• Automotive industry experience preferred but not required.
• Highschool Diploma or GED

Zobility

***LCPC/LCSW required***

SUMMARY

Provides leadership and manages the day-to-day operations for the Outpatient Substance Use Treatment program. Responsible for providing clinical and administrative supervision to program staff in their day-to-day processes and job responsibilities. Responsible for managing access to and total capacity for delivering Substance Use treatment programming within the guidelines of SUPR Rule 2060, specifically Outpatient and Intensive Outpatient Substance Use treatment services. This position will be the key leader in enhancing and expanding current programming to match the needs of program clients and the communities Pillars Community Health serves.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Carries out supervisory responsibilities in accordance with the organization’s policies and applicable laws. Responsibilities include hiring and training staff; planning, assigning, and directing work; evaluating performance, providing coaching and development (inclusive of providing clinical support, clinical, and administrative supervision for direct service work) to enhance professional development and ensure quality services, addressing concerns and resolving problems, and managing employee timecards.
• Coordinates team coverage and ensures all outpatient groups are covered and addresses other issues as they arise. May provide coverage in absence of staff to ensure continuation of services.
• Works with Outpatient Behavioral Health leadership team to develop opportunities to integrate care based on clinical best practice and evaluation of client needs.
• Monitors and evaluates program performance and works with Line of Service leadership to enhance and adapt programming based on best practices and community need. Recommends changes in modality and treatment protocols based on the most current research.
• Develops and maintains a referral network for support, outreach, and engagement activities specific to program services
• Monitors all aspects of treatment delivery, including general SUPR guidelines and specific program requirements. Ensures overall compliance with funder and contract requirements regarding targeted client numbers, client hours, and adherence to program standards, etc.
• Monitors quality and compliance within electronic health record, with funding sources and administrative tasks
• Monitors staff productivity and accuracy based on individual and group service hours and utilization review.
• Ensures completion of all organizational required paperwork and documentation for all clients.
• Participates in planning process with Behavioral Health leadership team for program development, resource deployment and utilization, and community linkages.
• Participates in CQI (Continuous Quality Improvement) process, overseeing adherence to protocols and goals and objectives set forth in CQI program for current year, including meeting accreditation and licensing standards.
• Responsible for establishing and implementing staff protocols; ensures existing protocols are updated and orients and trains staff accordingly.
• Oversees overall client flow process, including collaboration with Coordinator of Access and Referral to coordinate the screening process. Troubleshoots and problem solves any issues that arise.
• Coordinates with the Billing, Benefits and Authorizations department as needed.
• Collaborates with other program leaders on office space at PCH sites and coordinates logistics of office moves with program leads.
• Ensures staff attendance at Pillars Community Health all-staff meetings as well as all other required meetings.
• Works in collaboration with other organizational programs and staff.
• Coordinates with other community agencies and organizations such as DCFS, schools, hospitals, other providers in the community as needed.
• Responds to clients and/or family needs as needed.
• Coordination with other line of service Supervisors, Coordinators and Directors as needed.
• Other duties as assigned

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and or ability required. Reasonable accommodations may be made to enable an individual with a disability to perform the essential duties and responsibilities.

EDUCATION AND EXPERIENCE

Master’s Degree in Counseling, Psychology, Clinical Social Work, Marriage and Family Therapy or related field. LCPC/LCSW required. CADC, CSADC or CAADC is strongly preferred.

At least five (5) years of experience of direct service in the substance use disorder/addictions field while using the ASAM Patient Placement Criteria. Experience working with clients with co-occurring mental health and substance use disorders is preferred.

Experience providing clinical and administrative supervision for counselors in substance use/addictions programs under the Substance Use Prevention & Recovery (SUPR) Rule 2060 is required. Policy and clinical program development experience required with ability to evolve clinical service delivery methods.

Pillars Community Health

Our luxury pharmaceutical client, based in Nashville, TN is seeking a Meeting & Events Coordinator to join their team for a 6+ month contract opportunity. The coordinator will report to the Senior Project Manager and support workflow and execution of corporate events and activities such as sales meetings, conferences, educational events, trainings, and more. The role includes being a strong communicator & organizer and acting as liaison across product brand marketing, sales training, IT, production, external vendors, regulatory, and compliance teams. This position will be hybrid and located in Nashville, TN.

• Rate range depending on experience – $24-30+ per hour

Responsibilities:

• Event-related tasks, including coordinating, maintaining, and overseeing the event planning process with guidance from Senior Project Manager.
• Administrative tasks include but are not limited to maintaining event schedules, spreadsheets, project boards, records, and other event related documents
• Coordinating collateral material for meetings, events, and other projects as needed • Assists with the development of meetings and events projects from initiation to completion
• Communicate with internal teams to ensure pre-event, at-event, and post-event strategies are implemented
• Establish and maintain productive relationships with both internal and external partners, stakeholders, vendors, and venues with the ability to communicate necessary event-related details
• Provides on-site quality customer service and troubleshooting with attendees, speakers and moderators during meetings and workshops; may be required to assist with setting up, troubleshooting presentation decks while on-site to ensure programs stay on track, speakers are prepared, and sessions remain on schedule
• Proactively gathers all project requirements and clarifies specific requirements for each project
• Takes weekly status meeting notes and effectively distributes to stakeholders and cross-functioning teams to communicate project progress and development of new initiatives
• Supports the maintenance of detailed project plans and milestones in Asana, monitors and continuously tracks progress
• Ensures all projects are delivered on time and within the scope of work requested
• Coordinates with third party vendors for production of various materials
• Ability to travel to and from Nashville headquarters or designated venue locations
• Ability to work extended and/or irregular hours for events

Required Qualifications:

• 1+ years of event project management or coordinating experience with creative and/or promotional marketing materials (eg, print, digital, video)
• BA in Advertising, Business, Marketing, Communications, or Hospitality
• Effective event planning, including program content, timelines, milestones, deadlines, and logistics
• Ability to effectively balance individual needs of clients and stakeholders with firm objectives and deadlines
• Comfortable in a fast-paced environment and able to work on several projects simultaneously while maintaining a high level of accuracy and attention to detail
• Extremely organized, deadline-driven, detail-oriented, process-savvy
• Exceptional interpersonal skills and effective communicator
• Proactive problem solver with a positive attitude, even under pressure and with conflicting priorities
• Collaborative and technologically savvy individual with a discerning eye for quality
• Proficiency with Microsoft Office suite of products including Word, Excel, PowerPoint
• Functional knowledge of project management, such as Asana

If you meet the required qualifications and are interested in this role, please apply today.

The Solomon Page Distinction

Solomon Page offers a comprehensive benefit program for hourly employees. We pride ourselves on offering medical, dental, 401(k), direct deposit and commuter benefits to our employees, including freelancers – which sets us apart in the industries we serve.

About Solomon Page

Founded in 1990, Solomon Page is a specialty niche provider of staffing and executive search solutions across a wide array of functions and industries. The success of Solomon Page reflects an organic growth strategy supported by a highly entrepreneurial culture. Acting as a strategic partner to our clients and candidates, we focus on providing customized solutions and building long-term relationships based on trust, respect, and the consistent delivery of excellent results. For more information and additional opportunities, visit: solomonpage.com and connect with us on Facebook, Twitter, and LinkedIn.

Opportunity Awaits.

Solomon Page

Job Description – External

Build your career with Manpower, a ManpowerGroup company, as we connect human potential to the power of business. Through regular, honest, and meaningful career conversations, and other tools designed to guide self-discovery, we’ll help you become an expert in your field and forge a career path that’s right for you.

What’s In It For You

• Working with our exceptional clients. From Fortune 500 clients to transformational start-ups, our team helps some of the world’s most impactful, innovative, and recognizable organizations.

• Getting the rewards you deserve. Our compensation includes a culture that recognizes and celebrates the contribution of our colleagues in meaningful ways that support their well-being and lifestyle, including:

o Competitive base salary

o Comprehensive benefits include Medical, Dental, Life, Vision, and Disability insurance

o 401K with a Company match

o 20 days paid time off

o Gym membership discounts

o Pet insurance

o An annual paid tropical vacation for our top performers to recognize their contributions.

• Being part of an inspiring culture. We value and encourage the broad range of perspectives and capabilities our employee diversity brings to our organization and to our stakeholders. Fostering an inclusive culture is about more than just policies – it’s about making sure that we create an environment where talent from all backgrounds can thrive and feel comfortable so they can advance their careers and our business.

o Our six Business Resource Groups are just one way our employees can continue to build our culture of diversity, equity, inclusion, and belonging.

o We are consistently recognized for our diversity as the Best Place to Work for Women, Inclusion, Equality, and Disability, and in 2022 ManpowerGroup was named one of the World’s Most Ethical Companies for the 13th year – all confirming our position as the brand of choice for in-demand talent.

• Building your Career with Purpose!

o We know your continued development fuels our future success. We’ll help you grow into an expert in your field. After all, unlocking talent is what we do. With training, coaching, and mentoring opportunities, we empower our employees with the tools they need to reach their professional goals.

How You’ll Make an Impact as a Client Coordinator

• Provide an exceptional candidate and client experience through the quality of work and positive communication. Deliver client SLA (Service Level Agreements) consistently.

• Build and maintain relationships with external stakeholders to ensure the efficiency of processes.

• Manage associates’ day-to-day performance and associate relations. Provide client reporting and data reconciliation.

• Timely and compliant associate onboarding and new associate orientations. Other duties as assigned by the Site Manager and/or as part of client requirements.

Qualifications – External

What you’ll bring with you

AKA candidate requirements:

o Experience: 1+ years in administrative, customer service, retail, sales, and/or other fast-paced environment

o Education: High school diploma or equivalent

o Technical: Digital Literacy: desktop (e.g., MS Word and Outlook) and social (e.g., Twitter, LinkedIn) applications

• We also look for individuals with these capabilities:

o Ensures Exceptional Service Delivery

o Clearly Communicates

o Builds Expertise

o Plans and Organizes Work

o Has High Learnability

Join us!

Apply Now to begin YOUR Career with Purpose!

About Us

Manpower® is a global leader in contingent staffing and permanent recruitment. Through our expertise in talent resourcing and workforce management, we provide rapid access to a highly qualified and productive pool of candidates. In this constantly shifting world, our flexible workforce solutions provide companies with the business agility needed to succeed. For more information about Manpower, visit www.manpower.com.

ManpowerGroup is proud to be an equal-opportunity affirmative action workplace. We celebrate diversity and are committed to providing an inclusive environment for all employees. Qualified applicants will receive consideration for employment without regard to race, religion, creed, color, national origin, citizenship, marital status, pregnancy (including childbirth, lactation, and related medical conditions), age, gender, gender identity or expression, sexual orientation, protected veteran status, political ideology, ancestry, the presence of any physical, sensory, or mental disabilities, or other legally protected status.

A strong commitment is made by each employee and is necessary to ensure equal employment opportunities for all. ManpowerGroup is an inclusive workplace that will recruit, hire, train, and promote persons of all job titles, and ensure all other personnel actions are administered without regard to non-merit-based characteristics of individuals.

Reasonable accommodation during the interview process can be provided. Contact [email protected] for assistance.

ManpowerGroup

About InsideTracker

Created by experts in the fields of aging, genetics, and biometric data, InsideTracker provides a personal health analysis and data-driven wellness guide, designed to help you live healthier longer. By analyzing your body’s biomarkers, InsideTracker provides an objective assessment of the current state of your well-being. Then, our A.I.-powered platform uses findings from thousands of scientific peer-reviewed publications and over ten billion biomarker data points to generate a custom set of actionable recommendations and insights. Integrated within an intuitive mobile app, InsideTracker reveals your personalized path to improving your health and longevity from the inside out.

The Role – Customer Retention Manager

We are looking for a dynamic retention marketing manager. In this role, you will deal directly with our customer marketing team to find out what issues our customers are facing, how we may improve our products or services, and how to retain their business. You will build and execute dynamic marketing campaigns that address these issues and increase our retention metrics.

To be successful as a retention manager, you should have a persuasive attitude, excellent customer relationship skills, and a passion for the journey of the customer. Ultimately, a top-class retention manager is able to improve sales by creating lasting bonds with internal stakeholders, executing various campaigns to aid in retention, owning retention KPIs and their growth goals, and being the voice of the customer in our campaign efforts.

Retention Manager Responsibilities:

• Analyzing customer behavior.
• Anticipating customer success roadblocks and working cross-functionally to eliminate those roadblocks
• Developing aggressive retention strategies based on customer feedback.
• Writing and presenting customer behavior reports.
• Creating, writing, and managing customer email communications through email marketing workflow campaigns.
• Helping to maintain a customer center of excellence within the company

Retention Manager Requirements:

• Career best practices in sales, marketing, customer success, or related field
• Hubspot proficient – non-negotiable.
• 4+ years experience in a similar role.
• Experience with a premium, high-touch brand
• Strong conflict resolution skills.
• Project management best practices
• Advanced communication and interpersonal skills.
• Empathy and patience.
• Impeccable organizational skills.

The Details

• Reports to: Sr. Director, Brand Marketing, Operations and Retention
• Location: Cambridge, MA or remote
• Hours: Full-time, exempt (salaried)
• Candidates must be authorized to work in the U.S. without sponsorship

InsideTracker

Do you have a passion for championing girls’ ambition? Would you like to help build the female leaders of tomorrow? Join our team at Girl Scouts of Michigan Shore to Shore and become part of a movement that is 50 million women strong!

We offer amazing benefits:

• Flexible schedule, typically 36-40 hours per week, more during peak recruitment times
• 25 days of PTO annually
• 12 holidays, including five days off between Christmas and New Year’s
• Medical Benefits: Medical, Dental, Vision, Retirement Plan – 403(b), Short-Term and Long Disability, Life Insurance, HSA, and more.

What are you waiting for? Apply today! Candidates must live in the Grand Rapids Metro, Michigan area. Pay for this position starts at $40,000 annually.

This is a hybrid position and does require a person to be located in or near the assigned region. This position will cover the following Townships: Cherry Valley, Forest Hills, Byron Center, and Kentwood.

The Community Membership Manager will connect with caregivers to girls and talk about joining our organization, helping identify new volunteers who want to bring Girl Scouts to their local community. An outgoing, self-motivated, goal-oriented team player who likes to provide strategic solutions, tell the story of Girl Scouting via presentations, and network with community organizations, corporations, schools, educators, faith-based intuitions, and other community constituents. This individual will attend and host events, in-person and virtually, across a designated territory and directly impact the overall financial success of Girl Scouts of Michigan Shore to Shore (GSMISTS) by bringing the Girl Scout experience to more girls and adults across their territory.

A day in the life of the Membership Recruitment Manager includes but is not limited to:

• Increase membership of girls and adults for GSMISTS in the designated territory
• Meet and exceed recruitment goals by developing effective customer service and recruitment strategies through the organization, effectiveness, persistence, and exceptional time management.
• Identify and seek new member prospects.
• Establish, develop, and maintain collaborative relationships with organizations and leaders to secure opportunities.
• Promptly follow up on leads and referrals
• Coordinate and schedule in-person or virtual sessions to meet with prospective members in a variety of settings and venues; prepare and present information to audiences intended to increase awareness, interest, and membership in GSMISTS.
• Work with all council departments to ensure new member council goals are met; work with the regional team to determine or develop innovative techniques ensuring the effective delivery of recruitment strategies and new member placement.

The fine print…

• High School Diploma or equivalent. Preferred but not required: Bachelor’s degree in a related field, or equivalent combination of education and experience.
• Excellent organizational skills, strong interpersonal skills, and practical communication skills (written and verbal) are a must.
• Previous experience recruiting volunteers or members, or sales, recruitment, or account management background preferred.
• This position requires an average of 2-4 work evenings per week during peak recruitment season with extensive travel within the designated territory.
• This position requires multiple evenings and occasional weekend work.
• Spanish/Bilingual skills a plus.

Diversity, Equity, Inclusion & Belonging

GSMISTS supports employees and volunteers who deliver and recognizes its responsibility to nurture diversity, equity, inclusion, and belonging, for girls, families, volunteers, and staff. To make the world a better place, we must commit to working together to build an inclusive society. Inclusivity is a big part of the Girl Scout DNA. Girl Scouts is a nonpolitical, nonpartisan organization, we are not red or blue, we are Girl Scouts green and proud!

GSMISTS is an Equal Opportunity Employer

Girl Scouts of Michigan Shore to Shore provides equal employment opportunities to all applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. Reasonable accommodation may be made to enable individuals to perform the position’s essential function.

Reports To: Director of Membership

FLSA Status: Salaried, Exempt

Office Location: Grand Rapids Service Center

Girl Scouts of the USA

Do you have a passion for championing girls’ ambition? Would you like to help build the female leaders of tomorrow? Join our team at Girl Scouts of Michigan Shore to Shore and become part of a movement that is 50 million women strong!

We offer amazing benefits:

• Flexible schedule, typically 36-40 hours per week, more during peak recruitment times
• 25 days of PTO annually
• 12 holidays, including five days off between Christmas and New Year’s
• Medical Benefits: Medical, Dental, Vision, Retirement Plan – 403(b), Short-Term and Long Disability, Life Insurance, HSA, and more.

What are you waiting for? Apply today! Candidates must live in the Grand Rapids Metro, Michigan area. Pay for this position starts at $40,000 annually.

This is a hybrid position and does require a person to be located in or near the assigned region. This position will cover the following Townships: East/Grand Rapids Public Schools, Coopersville, Kenowa Hills, Comstock Park, Northview, and Wyoming.

The Community Membership Manager will connect with caregivers to girls and talk about joining our organization, helping identify new volunteers who want to bring Girl Scouts to their local community. An outgoing, self-motivated, goal-oriented team player who likes to provide strategic solutions, tell the story of Girl Scouting via presentations, and network with community organizations, corporations, schools, educators, faith-based intuitions, and other community constituents. This individual will attend and host events, in-person and virtually, across a designated territory and directly impact the overall financial success of Girl Scouts of Michigan Shore to Shore (GSMISTS) by bringing the Girl Scout experience to more girls and adults across their territory.

A day in the life of the Membership Recruitment Manager includes but is not limited to:

• Increase membership of girls and adults for GSMISTS in the designated territory
• Meet and exceed recruitment goals by developing effective customer service and recruitment strategies through the organization, effectiveness, persistence, and exceptional time management.
• Identify and seek new member prospects.
• Establish, develop, and maintain collaborative relationships with organizations and leaders to secure opportunities.
• Promptly follow up on leads and referrals
• Coordinate and schedule in-person or virtual sessions to meet with prospective members in a variety of settings and venues; prepare and present information to audiences intended to increase awareness, interest, and membership in GSMISTS.
• Work with all council departments to ensure new member council goals are met; work with the regional team to determine or develop innovative techniques ensuring the effective delivery of recruitment strategies and new member placement.

The fine print…

• High School Diploma or equivalent. Preferred but not required: Bachelor’s degree in a related field, or equivalent combination of education and experience.
• Excellent organizational skills, strong interpersonal skills, and practical communication skills (written and verbal) are a must.
• Previous experience recruiting volunteers or members, or sales, recruitment, or account management background preferred.
• This position requires an average of 2-4 work evenings per week during peak recruitment season with extensive travel within the designated territory.
• This position requires multiple evenings and occasional weekend work.
• Spanish/Bilingual skills a plus.

Diversity, Equity, Inclusion & Belonging

GSMISTS supports employees and volunteers who deliver and recognizes its responsibility to nurture diversity, equity, inclusion, and belonging, for girls, families, volunteers, and staff. To make the world a better place, we must commit to working together to build an inclusive society. Inclusivity is a big part of the Girl Scout DNA. Girl Scouts is a nonpolitical, nonpartisan organization, we are not red or blue, we are Girl Scouts green and proud!

GSMISTS is an Equal Opportunity Employer

Girl Scouts of Michigan Shore to Shore provides equal employment opportunities to all applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. Reasonable accommodation may be made to enable individuals to perform the position’s essential function.

Reports To: Director of Membership

FLSA Status: Salaried, Exempt

Office Location: Grand Rapids Service Center

Girl Scouts of the USA

Customer Support/Success Specialist – E-Mobility

Piper Maddox has partnered with a technology-first EV charging company building the next generation of solutions to bring the market to 100% mass EV adoption. They are in search of Customer Support/Success Specialists to maintain high-end experiences for both users and clients. This is an opportunity to be a part of a rapidly growing company committed to promoting clean energy.

Responsibilities:

• Navigate various stakeholder relationships from property managers, landlords, installment managers, and more
• Project manage the lifecycle of each support ticket in collaboration with internal and external teams with the goal of improving end users’ overall experience
• Engage with EV drivers or building managers/portfolio owners to resolve reported issues and live-troubleshoot technical problems
• Manage post-sale client relationships from onboarding to renewal and everything in between

Qualifications:

• 2-3 years of professional experience in a client-facing or customer success role
• Previous background in enterprise technology companies or service-oriented businesses
• Genuine passion for the environment and electric mobility
• Experience working in the PropTech or multi-family real estate industry is a plus

Benefits:

• An energetic, high-growth startup environment
• Unlimited PTO
• Health, dental, and vision benefits at no cost to the employee

Piper Maddox