General Staff Jobs

**CAN BE 100% REMOTE but needs to be US and able to work East Coast Hours ***

The Role:
Client is searching for a Social Media Product Manager to provide social platform and strategy expertise to support Clients engagement around global product promotion, disease awareness and corporate communications. The successful candidate will be a subject matter expert on social platforms, channel strategies and analytics and play an integral part in the advancement of digital impact across our organization. This role will oversee the implementation of a new social media platform, govern and operate the platform and provide reporting and insights to key stakeholders around campaign effectiveness and sentiment. This position will report into the Sr. Director, Digital Experience Platforms & Technology Operations, and be based out of Clients Cambridge, MA, office.

If you are passionate about delivering meaningful customer experiences, ensuring information is accessible and equitable, and accelerating the pace of innovation to drive a sustained competitive advantage for Client, this is the opportunity for you.

Heres What Youll Do:

Establish and evolve Clients social media capabilities

Support the execution and optimization of global social media presence on owned channels

Integrate the social media platform with key capabilities within the foundational technology stack, including digital asset management, voice of the customer and CRM

Establish social media platform administration and operations to scale multiple products and regions

Elevate the adoption and use of platform features and capabilities

Own the platform roadmap and future capability enhancements

Partner with key stakeholders on campaign management, execution, listening and reporting

Heres What Youll Bring to the Table:

7+ years of digital technology experience, specifically in social media management. Sprinklr certification preferred

Bachelors degree in Information Technology, Marketing, Communications or equivalent required. Masters degree preferred

Thorough understanding of existing and emerging social media platforms with experience implementing to scale or build new capabilities

Experience with social media channels and engagement tactics

Ability to lead large, complex initiatives and influence functional leaders

Highly collaborative with strong communication skills and intellectual curiosity to look at problems in new ways and present solutions

Experience managing technical vendors and outsourced providers

Customer-obsessed

Comfortable working with ambiguity and evolving priorities in a fast-paced environment

Ability to work autonomously and engage global business partners

A desire to be part of a high-growth, transformational company that is Product, Relentless, Curious, and Collaborative
Integrated Resources, Inc ( IRI )

The ideal candidate will have a 7+ years experience buying Digital Media. Should include strategy development, planning, buying, technical implementation, and campaign stewardship with direct media partnerships. Programmatic buying experience is a plus. They bring creativity and innovation to their work. They have experience buying across channels that include Display, Audio, Video, Mobile, and Native. They have deep experience in creating large, custom, integrated programs with publishers and a solid reputation in the industry.

The candidate is a proven leader, capable of creating and articulating a vision and rallying internal and external partners around it. They have a perspective on where the industry is going, informed by years of experience within it. They lead by example and always do the right thing when interacting with employees, clients, and media partners.

Responsibilities:

• Lead planning, buying, trafficking, billing, maintaining of buys for Digital Media campaigns, both local and national
• Activate media through direct partnerships, including managing programmatic partners
• Understanding of channel measurement and proper application in planning
• Engagement with client teams and eventually, clients direct, via written communication, meetings, presentations
• Participation in thought leadership, especially POVs and media evaluations

Qualifications, Education & Experience:

• 5+ years digital media buying experience
• Programmatic experience is a plus
• Agency experience is a plus
• Current or past familiarity with planning tools (Nielsen, comScore), ad servers (DCM, FlashTalking, etc.), media accounting systems (MediaOcean, Prisma, Strata)
• Willingness to learn new approaches to media buying
• Innate curiosity and passion for technology with strong relationships with media partners
• Bachelor’s degree in Marketing, Business or related field
• Should have experience in creating, passing, and overseeing successful implementation of tracking pixels

Empower Media

Dacha is hiring an Event Coordinator who will work directly with the General Manager to plan and execute weekly events. The candidate will help with social media posts and campaigns. They will assist with graphic design tasks. They will be responsible for completing BEO’s, coordinating signing of agreements, up-selling, maintaining up-to-date event master calendar, and reporting. Qualified candidates will have at least two years of relevant experience and a proven track record of success.

Essential Job Responsibilities/Duties/Tasks

Specific duties and responsibilities will include but will not be limited to:

• Creating and scheduling daily Instagram and Facebook posts.
• Creating Twitter communications.
• Creating content including visual effects for social media – photographs, Instagram stories, filters.
• Work with clients to schedule, plan and execute weekly events.
• Create event fliers and other collateral materials in InDesign, Photoshop, etc.
• Review and timely respond to customer reviews on multiple third-party platforms like Google, Yelp, Facebook, TripAdvisor, etc.
• Other projects as directed by General Manager.

Skills And Qualifications

To perform this job successfully, and individual must be able to perform each essential duty above satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties.

• Ability to accomplish projects with little supervision.
• Ability to manage multiple projects and work assignments on a daily basis.
• Ability to work at a face pace.
• Ability to focus and work efficiently.
• Ability to self-motivate.
• Communicate effectively and professionally.
• Able to work weekends, holidays, late-night and/or early-morning hours when needed.
• Highly organized and ability to adapt quickly to changing priorities.
• Enjoys working in a team environment.

We offer a competitive compensation package that consists of a base salary and a commission. We provide two weeks of paid vacation, medical and dental insurance, subsidized Vida gym membership, and professional work environment. All candidates must have a proof of work authorization in the United States and three professional references.

Dacha is an Equal Opportunity Employer.
Dacha Beer Garden

We’re Hiring A Social Media Account Director 

We are BrandGlue—a social media strategy and creative agency, reaching our client’s audiences effectively in the places they hang out most.

We’ve got some exciting new clients and projects in the works. So many, in fact, that we need a Social Media Account Director to help us manage this new work, while also helping us make sure our new and existing clients are taken care of. 

In this senior role, you will be responsible for helping to create and execute the organic and paid social strategy for some of our top clients, most of whom are in the B2B technology space. This includes playing a role in creating the social strategy, drafting, scheduling, and posting social content for clients, following each of their brand guidelines/schedules/cadences (including owned/client content and finding curated content), pulling social metrics for client reporting, and handling many other backend operations, such as (but not limited to): drafting campaigns and reporting documents, managing scopes and budgets, managing graphic design and animated video projects, and more. You will front-face with our clients and, after an intro and training period, become the main POC for clients that you manage.

When it comes to you, here’s what we want to know:

• Are you ‘Type A’, extremely organized and efficient, and proud of it?
• Do you love exploring and learning new platforms and programs, as long as they work?
• Do you enjoy laying out a plan and strategy, whether for an upcoming personal trip or for work at your job?
• Are you a competent personality wrangler? In other words, do you get along well with others (even difficult people) while remaining efficient in getting things done?
• Are you the person that friends go to for help?
• Do you love watching from the backstage, knowing that the show was able to go on because of all your behind-the-scenes work?
• Do you have a can-do, “I’ll do anything for my team” attitude? Are you a positive person, consistently known day in and day out for having a great “can-do” attitude at work?
• Are you a strategist who also can get into the weeds, effectively having a bird’s-eye view of things while also being able to drill down into the finer details?

We’re looking for a Social Media Account Director to serve on our team as part of our control center for the exciting expansion happening within our agency.

This is a full-time, remote position (and will remain as such forever). An honest-to-goodness, full-time opportunity that you can do from anywhere within the continental U.S.A. 

We don’t need you to know every aspect of digital marketing, but you do need to know the general lay of the digital marketing land and consider yourself knowledgeable and a true expert in B2B social media. This includes but is not limited to:

• Daily social media use on Facebook, X, LinkedIn, and Instagram. 
• An expert in social media strategy with regards to both creation and execution.
• Knowledge and expert execution experience of social advertising, including key metrics like impressions, engagement, CTRs, CPCs, CPLs; familiarity with pixels across social outlets (the Facebook SDK is a plus); as well as social ads audience creation and management. 
• Experience with campaigns, marketing personas, social reporting, and managing multi-tiered social ad campaigns.
• Expertise around buyer journeys for social media.
• Familiarity with premium online content, such as webinars, eBooks, whitepapers, videos, etc. 
• Must be efficient and experienced at copywriting. 

We’ll be straight with you: This position has high expectations. But if you’re the person we’re looking for, you’re the type who gets motivated by high expectations.

Think this gig is tailor-made for you? Read on to learn what your daily and weekly duties would include:

• You would be the owner and strategist for all client tasks you manage. You will be held responsible for how well things get done for your clients.
• You are responsible for helping spearhead creative brainstorming for campaigns and social media strategy for your clients. 
• You will evaluate client tasks daily to make sure all social media needs are taken care of. You will prioritize tasks, reporting, and special requests from each client accordingly so they get done on time and in a top-notch, quality manner. 
• You will collaborate with other team members, such as our graphic design team. These teams are working on other client needs at the same time, and you will be responsible for managing your requests and collaborating with them to juggle the other work they are doing for the larger team. 
• You will be responsible for making sure internal processes, as well as client-specific processes, are followed and all deadlines are met for the clients you are managing.
• You will be responsible for reviewing all project work you have completed for each of your clients, making sure it meets all requirements (spelling/grammar check, imagery is on-brand, timing of the social post is correct, etc.). 
• You will be responsible for keeping your BrandGlue team lead apprised of your clients and various projects. You will have a fair amount of autonomy; you just need to check-in regularly so that we know you’re on track and feel adequately supported. 
• You will test and QA everything, serving as the final check before any social campaign or post goes live. If something doesn’t meet our standards, then you will require more work on the task.
• You will be the main POC for the clients you manage. You are responsible for maintaining and succeeding at that relationship, giving 100% to and for each client and brand.
• You will be responsible for assisting with all reporting needs for the clients you are managing, including helping each client lay out their key goals and KPIs, and then doing your part to help your clients achieve those.
• You will be responsible for knowing if the work being delivered for your clients is on-brand and of appropriate quality.

Quick Tip: When you apply, please put “Applying for BrandGlue Social Media Account Director  – [Your Name]” as the title.

Here’s who this position is not for:

• Anyone who struggles with attention to detail. Tip: Your life is pretty darn organized, and your house and car are generally clean.
• Folks who aren’t very organized, or often make mistakes with typos or data entry.
• Those who aren’t efficient with their time and multitasking.
• Anyone who isn’t a people-person. 
• People who aren’t active on social media on at least a daily basis. 

This position is for a person who:

• Is resourceful.
• Has great attention to detail and brand quality.
• Can handle pressure and tight deadlines.
• Understands and has expertise on both organic and paid social strategy and execution.
• Loves to talk strategy.
• Works well with other people and can build rapport quickly with both team members and clients.
• Is a high-functioning communicator.
• Takes ownership and pride in their work.
• Is not afraid of new challenges.
• Is extremely organized.
• Loves learning new things and can implement new ideas quickly.
• Adapts well to changes on-the-go.
• Is technology savvy.
• Can handle direct feedback.
• Can juggle many moving pieces while staying collected and professional.

Here’s what the right person will love about this position:

• You’ll be paid to do what you already get a kick out of, but from a brand side: executing social strategy, posting content, running social advertising, and learning new ways to make things work for the clients you manage.
• You’ll get to work in a fast growing social media marketing agency and learn from some of the top experts in the field.
• You’ll grow your skills and expertise on all things digital marketing, social media, content development, and building brands with a massive audience online.
• You’ll also see “behind the scenes” of how we have become the premiere social media agency around, as well as get to interface directly with a number of our F100 and F500 clients. 
• You’ll be part of a company that has one main goal: Helping people get more of what they want out of life. By helping people create successful businesses, we help them create successful lives.

Sounds like what you’ve been looking for?

Email [email protected] with your resume. Please include the following in your email:

• Highlight 3 brands that you think do a great job on social media and why.
• Share about a recent social ads campaign that you ran: what were the goals, how did you execute against those goals, and any key learnings that came from the campaign. Include both organic and paid examples.
• Share links to your personal social media outlets (Facebook, Twitter, LinkedIn, Instagram). 
• Give a few recent writing samples. These could include, but are not limited to: recent social posts, blog posts, editorials, newsletter articles, position papers, brochures, marketing materials, and educational materials. 

We can’t wait to hear from you!

BrandGlue.com

Seeking a social media expert (Facebook & Instagram) to join our team and help our customers heal and feel better. Fast!

• You are the Facebook Ad Master (Meta Business Manager). Your technical and practical expertise in leveraging Facebook and Instagram features, advertising capabilities, and analytics is instrumental in developing targeted campaigns that drive foot-traffic into our clinics and engagement.

• You are all about local. You have mastered Facebook situations with different brands, multiple locations, and deploying location-specific ad campaigns… and dominated. 50+ different urgent care clinic locations all with different campaigns and pages? Not a problem for you!

• A/B testing. You can take two or more versions of a social media post, advertisement or campaign and present them to different segments of the target audience and BOOM. Different headlines, timing, calls to action, images, targeting parameters…easy. You are a pro at building the right recipe and then monitoring the conversion rates to determine which variation will really resonate with our various customer personas.

• You rock at building custom audiences and pinpointing those you want to reach.

• You enjoy creating social media content across multiple platforms with an ability to tailor the content to different segments across different businesses.

The Opportunity:

• Report directly to the Marketing Function Leader.

• Dominate and own all things Facebook, Instagram, and social media for both the MainStreet and KidsStreet brands (e.g., campaign setup, optimization, targeting, A/B testing, lookalike audiences, retargeting, etc.)

• Create and post organic content multiple times per week (e.g., posts, videos, etc.)

• Manage and respond to social media messages and reviews across all locations.

• This role is onsite with the marketing team at our HQ in Birmingham AL.

BOOM!

The Company:

MainStreet Family Care is a rocket-ship as we focus on MASSIVE REGIONAL EXPANSION. We are opening a new urgent care clinic every two weeks across the rural Southeast as we grow to over 75 clinics and beyond. We operate in 4 states (soon to be 5) and provide healthcare access in rural towns under our MainStreet and KidsStreet brands.

In urgent care, where every second counts, social media’s ability to connect our customers to our

clinics is a game-changer. Whether they are in a new city, facing a sudden health concern, or simply seeking medical attention, we want our customers to say goodbye to a frantic search and say hello to the peace of mind that social media can bring to their healthcare journey. It does not matter if we need to create local buzz for a new Mainstreet clinic or increase patient visits in our largest KidsStreet clinic, our social media presence is a core pillar of patient acquisition, and you

own it.

The Role:

• You are the Facebook/Instagram (Meta) technical guru and creative maestro. You are data driven and analytical.

• WOW with your content, posts, and ad campaigns.

• Cultivate and maintain Facebook business pages for each urgent care clinic location, ensuring consistent branding and messaging, with targeted hyper-local campaigns. 5 states, 75+ clinics, 2 time-zones, 2 companies

• Own all aspects of Facebook and Instagram ads. From set-up to A/B testing to performance monitoring and optimization to delivering strong ROI.

• Use a data-driven approach to create compelling content across multiple platforms.

• Create and post great organic content for MainStreet and KidsStreet brands (4 posts per week, per platform).

• Monitor and respond to comments, reviews, and messages on all platforms and direct regional marketing coordinators on effective response. Build trust with our customers.

• Use Meta Pixel and event tracking.

• Opportunity to write blog posts, create website content and graphic design if interested.

Key Relationships:

• Collaborate with our graphic designer for visually appealing images, videos, and illustrations that capture attention.

• Partner with our grassroots marketing team and clinic operators to create a strong local community focus, feature local-events, and build a strong word-of-mouth reputation within Facebook groups.

• Work shoulder-to-shoulder with our marketing data analytics specialist to identify winning variations and optimize future campaigns.

Your Qualifications:

• 4+ years of hands-on organic social media leadership with Facebook and Instagram for a business or organization, and a proven track record of wins (i.e., driving awareness, engagement, and growth through social media).

• 4+ years of hands-on paid social media leadership with Facebook and Instagram for a multi-site business or organization and a proven track record of designing, building, operating, and optimizing highly successful paid social media campaigns, delivering volume and best-in-class ROAS and ROI.

• Experience leading strategy and execution across other social media platforms like Pinterest, TikTok, LinkedIn, Next Door, etc.

• Expert in Meta Ads Manager, Hootsuite, Facebook, and Instagram platforms. Excel master. (Preferred)

• Strong copywriting skills at least for short-form (social) content. The ability to create long-form content (e.g., blogs) is a plus!

• The ability to create engaging graphic design for posts and ads is a plus, but there are graphic design team members and video editors that will help you.

·

If this is You, this is for You.

• You are data driven and analytical. Test, test, test.

• You can explain in detail the mechanics of how Cambridge Analytica collected data and the statistics of how they used it to generate profiles.

• You connect the dots faster than most people. You can quickly see what’s working, what’s not, and propose next steps for improvement.

• You have a significant amount of experience with both organic and paid advertising on Facebook and Instagram.

• You have a deep history and understanding of Facebook’s ecosystem, including business pages, insights, ads manager, and advanced targeting capabilities.

• You can handle the complexity of multi-location retail across company and location-specific pages, two brands, and various platforms.

• You are a strong communicator, with an ability to create engaging content.

• You have an analytical mindset with the ability to interpret data and generate insights. You have a proven ability to develop innovative social media campaigns.

• You test and learn often as part of optimizing your marketing efforts and you’re not afraid to fail.

• You always look for ways to improve marketing and the company and you don’t have to be asked to do it.

• You are comfortable with the ownership of something that could make or break the company’s success.

• You love to learn/figure things out. We could give you an unknown tool/platform and you’d be an expert in a day.

• You move fast but with detail and purpose.

• While you enjoy your individual contribution to success, you also thoroughly enjoy winning as a team.

BOOM!!!!!!!!!!!!!!!!!!

MainStreet Family Care

Love marketing, digital media, content creation and brand identity? Are you an adobe creative suite virtuoso? Want to work for an 100% employee owned business with an in-house digital agency that Crain’s has named one of the Best 100 Places to Work in Chicago 4 of the last 5 years?

Yes? Well then read on….

Meet BOS Holdings – BOS Holdings is a 100% employee owned (ESOP) consortium of American businesses focusing on commercial office interiors. From new, used and remanufactured office furniture to professional services such as space planning, design, technology integration, digital environments and project management, BOS Holdings collectively offers complete and effective workspace solutions. Currently, BOS Holdings includes BOS (Chicago, Roselle, Orlando, Tampa – www.bos.com), Affordable Office Interiors (Roselle, Madison, Milwaukee – www.AffordableOffice.com), Apex Installation (Chicagoland – www.apex-install.com) and Workspace Digital (Chicagoland – www.Workspace.digital).

Introducing Workspace Digital – the first full service digital marketing agency and technology integration firm created by experts in the commercial interiors industry. With 75 years of designing, furnishing and inspiring the greatest places to work in North America, we have answered the call to provide solutions that align, connect and maximize the growing number of opportunities in both physical and digital workspaces.

Marketing and Digital Media Manager Position – We are looking for a talented marketing manager to join our creative team to promote, strengthen and enhance both our in house and client brands. The ideal candidate will be passionate about creative marketing and media. Proficiency in Adobe Creative Suite is required. Workload will include working the entire digital ecosystem including creation of company deliverables, videos, podcasts, websites, social media content, photography and brand collateral, presentation and strategy. This personal will report to our CMO, wear many hats, manage our internship team and lead marketing efforts for all our locations. Technical skills, a self-starter mindset and an appetite for continuous learning will make you successful in this role. Candidate should also be highly organized and able to perform in a fast-paced work environment that is both corporate and agency.

As such, website design experience/capabilities a huge plus. Media and Content creation capabilities (photography, video, blogging, infographics, etc) highly desirable but not required.

Requirements

• Bachelor’s degree in marketing, communications, or a related field
• Proven experience in marketing, digital media, or a similar role (Agency experience preferred by not required)
• Strong knowledge of graphic design principles and software (e.g., Adobe Creative Suite)
• Work out of our Roselle, IL HQ or new Chicago showroom. Hybrid and flexible work may be available depending on candidate.
• Some work outside of normal business hours may be required due to the nature of bid work.
• Highly Motivated Self-Starter who can work successfully with internal and external stakeholders on a variety of deadline driven projects.

·      Experience in social media management

·      Excellent copywriting skills with a keen eye for detail

·      Strong communication and project management skills

Note: This is not an exhaustive list of responsibilities and requirements. The role may evolve over time based on the needs of the company.

Preferred Skills

The right person for this role will be skilled in many areas of digital marketing and content creation. We will hire the person who has the best combination of the skills outlined below. To apply, you don’t need to currently have all of these skills, but you will need to be open to learning them.

• Media Production and Post Production – Photography, Video, Audio (podcast)
• Web – WordPress, Web Publishing, Experiential Design, SEO and Analytics
• Graphics – Visual creation, layouts and graphic design
• Social Media – Content Creation, Posting, Curation, Audience Building and Engagement
• Writing – Blog Posts, Newsletters, Email Blasts, Copywriting and Proofing

Responsibilities:

·     Develop and implement media strategies to promote the company’s brand, people, products and services

·     Manage and oversee all aspects of marketing and media campaigns, including planning, execution, and analysis

·     Collaborate with cross-functional teams to create engaging and impactful content

·     Monitor and analyze media performance metrics to optimize campaigns

·     Stay up-to-date with industry trends and best practices in marketing and digital media

·     Produce company podcast – Work Inspired (www.bos.com/pod)

·     Work on projects for Workspace Digital agency clients

·     Plan, design, deploy and manage email blasts, blog posts, showcases, videos and other digital marketing campaigns.

·     Utilize graphic design skills to create visually appealing media materials

·     Manage content on various platforms, including websites, social media, and e-commerce sites

·     Ensure consistent messaging across all media channels

Pay & Benefits:

Salary will be based on experience, knowledge, and background. Paid holidays, sick, vacation days, health insurance, and company stock options. Reporting to our CMO.

Please send application and resume to George Lucas Pfeiffer – [email protected]

BOS – Best in Class Haworth Dealer

A Walter’s Automotive Group Marketing & Social Media Coordinator must have outstanding organizational and research skills and is expected to be a creative individual with fantastic communication skills. An ideal candidate must have excellent time management skills, a can-do attitude and a love for digital marketing.

To ensure success, a Marketing & Social Media Coordinator should be detail-oriented and have a good understanding of marketing techniques with a keen interest in providing a consistent brand voice across all marketing activities. Top candidates will exhibit critical thinking skills, strong problem-solving skills and a meticulous attention to detail. Additionally, candidates will be well versed in all social media formats including; Facebook, Instagram, YouTube, Tik Tok, etc. and other emerging media.

Marketing & Social Media Coordinator Responsibilities

• Social Media
• Growth Strategy
• Engagement Strategy
• Content Creation
• Account Maintenance
• Content Posting Strategy
• Event live posting
• Reporting
• Website Maintenance
• Updating Specials
• Updating Seasonal Creative
• Employee Page Maintenance
• QC Website Updates
• Weekly Sales Emails and Monthly Newsletter Content Creation and execution
• Key liaison between dealerships and marketing partners
• Graphic Design
• Web Providers

Marketing Specialist Requirements

• Bachelor’s degree in Marketing/Communications or related.
• Working knowledge of Dealership sales and service practices; leasing, rebates, etc..a plus.
• Critical thinker with strong problem-solving and research proficiencies.
• Ability to comprehend and interpret competitor strategies and consumer behavior.
• Solid organizational skills and detail oriented.
• Ability to work under pressure and meet strict deadlines.
• Creative mind with superb written and verbal communication skills.
• Proficient in Microsoft Office, Word and Excel
• Facebook Advertising a plus
• Working knowledge of Dealership sales and service practices; leasing, rebates, etc..a plus.

Walter’s Automotive Group

What’s the job?

Fiverr is looking for a dynamic, high-performing team player who thrives in technical writing, content moderation, and engaging with the community to join our team as a Digital Community Forum Manager. If you are an experienced professional who enjoys working with the community, writing for the masses, and providing long-term solutions to your customers, then you’d be a great fit for this position. Our team is looking for someone who quickly adapts to customer needs, and speaks for the voice of the customer in our fast changing environment.

What am I going to do?

• Create, edit, and post engaging content to Fiverr’s digital forum
• Connect with Fiverr Community forum users by engaging in forum conversations, moderating threads, and creating community threads
• Partner with Customer Success Managers to help identify areas for change in the Fiverr network and effectively share their knowledge and respond to specific questions
• Build and maintain relationships, manage expectations and identify roadblocks that require escalation, specifically dealing with product/service feedback
• Work cross functionally with all Fiverr’s Customer Success and Product teams to leverage the feedback received in the forum and create new strategies and KPI’s.
• Maintain Fiverr Brand Voice when communicating with users on a large scale
• Be driven by curiosity and consistently find new ways to add new value in problem solving
• Deliver regular feedback and insights to cross-functional stakeholders such as those within Customer Care, Product, and Retention.
• Be a motivated self-starter that aligns their work with business needs and leverage organization skills to move problems through to completion
• Develop new ways to encourage engagement with Fiverr’s online community and respond to comments and requests and/or connect experts.
• Be responsible for monitoring and moderating all posts on our Fiverr Forum to ensure that questions are answered in a timely manner by subject matter experts and that all user-generated content adds value to the Fiverr user’s self-service experience

Our work model is hybrid, combining remote and on-site work. – 3 days in the office – 2 remote. This allows us to get things done when and where we are most productive.

What are the qualifications?

• Previous experience with forum and/or social community management is a bonus
• 1-2 years of experience in the customer service and/or community engagement experience
• Personally use social media platforms such as Twitter, Facebook, Instagram, Tiktok, Reddit, Pinterest, Youtube, LinkedIn
• Experience with advocating for the Voice of the Customer
• Advanced proficiency in written and spoken English
• Strong ability to operate multiple applications and handle multiple responsibilities at once
• Detail-oriented and data driven Proficiency (analysis in Google Sheets- an advantage)
• Exceptional communication and interpersonal skills, a real team-player
• Service-oriented personality with a can-do attitude

Equal opportunities

At Fiverr, we prioritize diversity. We celebrate difference and embed it into every aspect of our workplace, from our community to our product. Fiverr is proud and committed to providing equal opportunity employment to all individuals regardless of race, color, religion, sex, sexual orientation, citizenship, national origin, disability, Veteran status, or any other characteristic protected by law. In addition, Fiverr will provide accommodation to individuals with disabilities or a special need.

Fiverr

SMTT Overview 

Santa Monica Travel & Tourism (SMTT), Inc. is a non-profit, non-member organization governed by a board of 11 community individuals. SMTT is the official travel and tourism promotion agency for the City of Santa Monica. It is our job to promote Santa Monica and encourage visitors to stay longer and enjoy more of what our destination has to offer. SMTT operates four (4) locations: Visitor Information Kiosk in Palisades Park; Visitor Information Center at the Santa Monica Pier; Visitor Information Center on Main Street; and a Mobile Information Vehicle. For more information, please visit www.santamonica.com. SMTT takes pride in being a hybrid in-office/work from home organization.

To apply – read the full job description and send your resume, cover letter and salary requirements to [email protected] with the subject line “SOCIAL23”.

Position Overview

The Social Media Manager will oversee interactions with the public through implementation of content strategies on social media platforms. Duties include analyzing engagement data, identifying trends in consumer interactions and planning digital campaigns to build community online. The person in this role will implement SMTT’s social media strategy, develop brand awareness and generate captive, engaging content. The Social Media Manager is a highly motivated individual with experience and a passion for content strategy, blogging and community participation leadership. Reports directly to the Senior Director of Communications. $70 – $80K annual salary plus a full benefits package.

Responsibilities

●      Design and implement social media and website content strategy to align with organizational goals.

●      Develop social media and website content calendar, ensure deadlines are met.

●      Generate, capture, plan, organize and publish high-quality and engaging content across all of SMTT social media platforms including but not limited to Instagram, Facebook, Twitter, LinkedIn, YouTube and Pinterest.

●      Establish strategy and presence on TikTok.

●      Create and schedule social media and website  content: write copy, create graphics and capture content that are brand aligned.

●      Interface and communicate with key community partners, livestream from local events.

●      Set objectives and leverage social media tools to track data, provide monthly reports.

●      Use social media tools to monitor the organization’s brand, industry news, social media trends and audience preferences.

●      Communicate with followers, respond to queries in a timely manner and monitor customer reviews and feedback.

●      Increase followers and engagement across all platforms.

●      Attend and support trade, media and influencer familiarization tours.

●      Promote business events including trade shows, media tours, marketing events.

●      Manage social media budget. 

●      Draft, update and maintain social media Standard Operational Procedures (SOPs) as needed.

●      Develop strategy and oversee social media for the organization’s nonprofit, Santa MoniCARES.

●      Crate and execute social media marketing campaigns and promotions to increase brand awareness.

●      Identify, cultivate and work with bloggers, industry experts, content creators and influencers to increase brand awareness and engagement.

●      Manage and monitor engagement, respond to comments and questions and moderate content.

●      Track and analyze social media metrics such as follower growth, engagement and website traffic leads.

●      Collaborate with internal departments to ensure consistency in messaging and to plan social media content that promotes events, cultivates a local following and highlights the destination, external partners and FAM tours.

●      Manage schedules, budgets, assets, and overall project organization to ensure requirements and project delivery dates are clearly communicated, understood and executed upon.

●      Provide general departmental and organizational support to Directors and C-suite.

●      Represent SMTT at community events and tourism industry functions. Occasional nights and/or weekends may be required.

Qualifications & Requirements

●      3-5 years of professional experience in social media.

●      Bachelor’s Degree in marketing or related field.

●      Experience with social media marketing and campaign management. 

●      Previous social media project management experience and demonstrated success.

●      Familiarity with using social media for business, including Instagram, Facebook, X (formerly known as Twitter), LinkedIn, YouTube, Pinterest and TikTok.

●      Detail-oriented, yet efficient, with high standards for work products.

●      Excellent time management skills and the ability to develop working timelines.

●      Impeccable and effective writing, editing, and verbal communication skills. 

●      Strong organizational skills and ability to handle multiple tasks and meet deadlines.

●      Attention to detail and problem-solving skills.

●      Knowledge of social media analytics platforms, Microsoft Office, Mac OS, database experience.

●      General knowledge of SEO and SERP ranking for web content.

●      Knowledge of Santa Monica is a plus.

●      Design skills are a plus.

●      Podcast experience is a plus.

●      Google Analytics certification is a plus.

●      Must be at least eighteen (18) years of age and possession of a clean driving record.

●      This is an at-will position. As an at-will employer, either SMTT or the employee may terminate the employment relationship at any time, for any reason, with or without good cause or advance notice.

●      Physical demands and the work environment described here represent those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to engage staff with disabilities to perform essential functions.  While performing the duties of this job, the employee is frequently required to stand, sit, walk, and reach with arms and hands. Must be able to lift 50 lbs. and perform repetitive motions 50% of the time.

●      We evaluate qualified applicants without regard to race, color, religion, sex, national origin, disability, veteran status, age, sexual orientation, gender identity, or other protected characteristics.

Santa Monica Travel & Tourism

Social Media Coordinator/Admin Assistant

Pay: $17.00 – $25.00 Per hour 

Location: Lakewood, NJ 08701

Schedule: ONSITE Monday-Friday 9 am – 5 pm 

About the Company:

From business trips to family vacations, private charters to destination weddings, or group retreats, we ensure a flawless and legendary travel experience with prime rates, exclusive offerings, expertise, unparalleled five-star service, personalized attention, and 24/7 white-glove customer support. As an industry expert with global coverage in the luxury travel market, we are regarded as a premium service-provider both within the executive business community, and by the discerning traveler alike.

We are seeking an Administrative Assistant to join our team. The successful candidate will provide comprehensive administrative support to ensure the efficient operation of our office.

The Primary Responsibilities of our Administrative Assistant is to:

• Provide support in managing our social media platforms, including Instagram, Facebook, and TikTok.
• Publish user-generated content on our social media accounts.
• Handle client inquiries and direct them to the relevant department within the company.
• Coordinate travel arrangements, including booking flights accommodations, and transportation as needed.
• Arrange dinner reservations for the CEO and COO.
• Prepare and distribute correspondence, memos, reports, and other documents as required.
• Collaborate with internal teams to facilitate efficient communication and workflow.
• Perform other administrative tasks and special projects as assigned.

Requirements:

• Proven experience as an Administrative Assistant or in a similar administrative role.
• Proficiency in managing and posting social media content.
• Excellent written and verbal communication skills.
• Strong organizational and time management abilities, with the capacity to prioritize tasks and meet deadlines.
• Proficient in using office software, including word processing, spreadsheets, and presentation software.
• Attention to detail and high level of accuracy in work.
• Proactive attitude, problem-solving skills, and ability to adapt to changing priorities.
• High school diploma or equivalent; additional qualification as an Administrative Assistant or Secretary is a plus.

In2 HR & Talent