General Staff Jobs

POSITION SUMMARY:

World of Illumination is searching for a highly skilled and dynamic Event/Guest Relations Manager to join our team. This individual will play a crucial role in ensuring exceptional guest experiences during our Holiday Drive-Through events. 

WE ARE LOOKING FOR SOMEONE WHO:

• Takes pride and initiative in their work.
• Goes above and beyond to enhance the customer experience.
• Demonstrates strong communication skills and can convey clear, concise messages to different levels of management and staff.
• Possesses effective listening skills to understand and resolve customer issues.
• Can efficiently manage a team of Guest Relations Representatives.
• Works well within a team.
• Is a quick learner 
• Is flexible and can adapt positively to various situations.
• Exhibits strong presentation skills.
• Is highly self-motivated and reliable.

RESPONSIBILITIES:

Event Management:

• Participate in the Event Manager training program by conducting and developing training sessions alongside the VP of Operations.
• Provide guidance and support to Event Managers, offering resources and feedback to improve their performance.
• Conduct ongoing training sessions with Event Managers during the season to ensure they are up to date with the latest park information.
• Ensure Event Managers are fully briefed and equipped with all necessary documentation in order to provide the best park experience. 
• Assist with organization of Front of House equipment such as supplies, ticket scanners and iPads. 
• Assist with configuring and organizing event reports such as phase sheets and production reports.
• Assist with Off-Duty Officers schedule

Guest Relations:

Zendesk 

• Subject matter expert with our company Customer Support Experience software – Zendesk. 
• Configure Zendesk according to our company’s needs. 
• Ensure all tickets are being responded to in a timely manner 
• Define user roles & permissions to agent control access and ensure it is up to date.
• Ensure each customer inquiry or issue is represented as a ticket to ensure optimal guest solution & agent accountability. 
• Categorize and priority tickets using tags, ground and custom fields. 
• Create and update automations and triggers to streamline ticket routing & responses. 
• Set up the knowledge base within Zendesk to provide self-service options for customers. 
• Populate the knowledge base with articles, FAQs, and tutorials to address common questions. 
• Provide training to representatives on how to use Zendesk effectively. 

Guest Engagement & Communication

• Act as the primary point of contact for guest inquiries, requests, and concerns. 
• Provide information about the World of Illumiantion’s services and event details. 
• Deliver concise, clear, and accurate information to all guests 
• Prepare reports on guest satisfaction and trends. 
• Manage guest databases for follow up and marketing purposes. 
• Create events in our ticketing system 
• Adjust events based on park needs during the season.

Issue Resolution 

• Listen attentively to guest concerns and complaints in order to resolve them promptly and effectively. 
• Maintain a log of guest feedback and report trends to the management team. 
• Assist guests with any ticketing needs such as but not limited to, rescheduling, refunds and redemptions. 
• Collaborate with other departments to address and resolve issues. 

Supervision 

• Manage the Guest Relations team, ensuring proper training and consistent feedback.
• Ensure the Guest Relation team is properly resolving guest inquiries using all Guest Standards. 
• Create a Guest Relation Representative schedule and ensure proper coverage for all necessary dates. 
• Handle emergency situations with professionalism and composure.  
• Regularly assess the performance of staff to ensure daily goals are being met. 
• Set clear goals and expectations for the team 

WHAT WE PREFER:

• 3+ years of experience in the Guest Experience or Customer Service field.
• Experience in training others at all levels.
• Live entertainment experience.
• Bachelor’s degree in a related field.
• 2+ years of management experience.
• Knowledge of Zendesk.
• Online Event Ticketing experience.

Join our team and contribute to creating unforgettable guest experiences and successful events!

World of Illumination

Swingers – the crazy golf club (Nomad) is currently looking for a Service/Operations Manager to join our growing team. We offer an annual compensation of $75,000-$90,000* and competitive benefits.

The benefits:

• 12 days paid time off on an accrued basis + additional days based on tenure
• Health insurance with generous employer contribution
• Low-cost Dental & Vision insurance
• Swingers 401k plan so you can invest in your future
• Life and Short Term Disability benefits
• Free Telemedicine for all eligible employees
• Easy to use Pre-Tax Transit & Parking benefits so you can save on your daily commute
• Flexible Spending Accounts (FSA), Dependent Care & Health Savings Accounts (HSA), great for everyday expenses
• 8 weeks of Swingers Paid Family Leave after 1 year of employment
• Free golf and 50% off drinks

At Swingers we are passionate about finding exceptional people and helping them to grow and develop with us.

About us:

Having taken London by storm, Swingers – the competitive socializing phenomenon – has expanded in the US to DC and NYC. Described as “one of the coolest things in the world right now” and “one of the most fun bars in London,” Swingers combines crazy golf (our take on mini golf) with gourmet street food and premium cocktails to create an outstanding, immersive experience.

Check it out for yourself: Swingers.club/US or www.instagram.com/swingersus

The role:

The Service Manager is responsible for ensuring the seamless operation of the Swingers team on a day-to-day basis. In addition, they oversee all activities related to service and entertainment on any assigned shift acting in the capacity of a Manager on Duty. With an overriding focus on team and guest experience, the Service Manager balances operational excellence, commercial acumen, safety compliance and a developing display of emotional intelligence.

Our perfect candidate has:

• Minimum 5 years’ experience in a management role within high volume, quality cocktail bar/venue
• TIPS alcohol certification
• Food handling certification
• Strong leadership & communication skills
• Excellent communication at all levels
• Strong leadership ability
• Strong financial acumen
• The ability to manage under pressure and make decisions in real time
• The experience to operate at a high level under the direction of the management team
• The ability to manage multiple operational and managerial tasks simultaneously
• Personal maturity to deal with confidential information and/or issues with discretion and sound judgment
• The capability to meet the physical and scheduling demands of the position, including walking, standing, or lifting heavy items for extended periods, and working nights, weekends, and holidays

An essential function of this position is to be on premises to perform all work requirements. Necessary reasonable accommodations based on disability, pregnancy, gender identity, sincerely held religious beliefs, or any other characteristic protected by federal, state, or local law will be provided so that employees can perform the essential functions of their jobs, so long as such accommodations do not pose an undue hardship. Please contact Human Resources if you require a reasonable accommodation.

*The base pay range for this position is $75,000-$90,000. The determination of what a specific employee in this job classification is paid within the range depends on a number of factors, including, but not limited to, prior employment history/job-related knowledge, qualifications, and skills, etc.

Sound Interesting? If you think you’ve got what it takes and would like to join our team as a Service Manager, please click ‘Apply’ now!

Commitment to Equal Opportunity:

At Swingers, we don’t just accept difference — we celebrate it, we support it, and we thrive on it for the benefit of our employees and our guests. Swingers is proud to be an equal opportunity workplace.

Swingers – the crazy golf club

The Associate Manager, Event Management, is focused on the daily management of nightlife and retail consumer engagement programs in market. Implementation of controls, process, policy, and compliance is important. You will support all aspects of activity in market and reports to the Market Manager. You must be comfortable working with the marketing and promotions of wine and spirits products.

Primary Responsibilities:

• Recruit and manage top quality Educators and Influencers for event execution in market
• Train staff on brands, programs, consumer engagement, and execution excellence
• Manage staff pools to ensure primary teams support the volume and needs
• Manage point-of-sale coordination and warehouse management for all local event activity
• Ensure coordination, kitting, and use of POS
• Enter, maintain, and review event data in all relevant activation platforms
• Ensure all event reporting is entered into the online database
• Manage staff payroll and expense processes and personal Travel and Entertainment expenses
• Knowledge and firm understanding of local state alcohol laws and regulations relative to state sampling laws and promotional activity
• For quality control purposes, attend and monitor events. Make recommendations to improve quality of events
• Position reports to Sr. Manager, Event Management

Qualifications

• 3+ years in field / promotional marketing
• Promotional experience in Wine and Spirits
• Source candidates to guarantee a match to the position/organization
• Proficient in Microsoft Suite
• You can remotely, but must live in the Metro Pittsburg area.

Additional Information

The anticipated base salary range for this position is $52,500–$83,375. Salary is based on a range of factors including relevant experience, knowledge, skills, other job-related qualifications, and geography. Additionally, this position is eligible for discretionary incentive compensation. Our incentive compensation plan is subject to change. A range of medical, dental, vision, 401(k) matching, paid time off, and/or other benefits also are available. For more information about dentsu benefits, please visit dentsubenefitsplus.com

Dentsu (the “Company”) is committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee of the Company, on the basis of age, sex, sexual orientation, race, color, creed, religion, ethnicity, national origin, alienage or citizenship, disability, marital status, veteran or military status, genetic information, or any other legally-recognized protected basis under federal, state or local laws, regulations or ordinances. Applicants with disabilities may be entitled to reasonable accommodation under the terms of the Americans with Disabilities Act and certain state or local laws. A reasonable accommodation is a change in the way things are normally done to provide an equal employment opportunity without imposing an undue hardship on the Company. Please contact [email protected] if you need assistance completing any forms or to otherwise participate in the application process or to request or discuss an accommodation in connection with a job at the Company to which you are applying.

About dentsu

Dentsu is the network designed for what’s next, helping clients predict and plan for disruptive future opportunities in the sustainable economy. Taking a people-centered approach to business transformation, dentsu combines Japanese innovation with a diverse, global perspective to drive client growth and to shape societywww.dentsu.com.

We are champions for meaningful progress and we strive to be a force for good—for our people, for our clients, for the industry and for our society. We keep our people at the center, creating space for growth, understanding and learning so they can thrive. We embed diversity, in our mindset, in our solutions and in our teams to empower an inclusive, equitable and culturally fluent environment. Building this culture within our teams makes us better collaborators with each other and with our clients, driving better outcomes for all.

Dentsu (the “Company”) is committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee of the Company, on the basis of age, sex, sexual orientation, race, color, creed, religion, ethnicity, national origin, alienage or citizenship, disability, marital status, veteran or military status, genetic information, or any other legally-recognized protected basis under federal, state or local laws, regulations or ordinances. Applicants with disabilities may be entitled to reasonable accommodation under the terms of the Americans with Disabilities Act and/or certain state or local laws. A reasonable accommodation is a change in the way things are normally done that will ensure an equal employment opportunity without imposing an undue hardship on the Company. Please contact your recruiter if you need assistance completing any forms or to otherwise participate in the application process or to request or discuss an accommodation in connection with a job at the Company to which you are applying.

dentsu

Now Hiring *EVENT MANAGER*- Blake Shelton’s Ole Red Las Vegas – Opening January 2024!!

Job Description

The Event Manager will oversee the life cycle of assigned events, including managing food and beverage activities and services to ensure the smooth execution of all functions and events for Ole Red Las Vegas, a restaurant, bar, and entertainment venue. Will direct service staff in the successful execution of private and special events. Reports to Director of Event Sales.

Responsibilities:

• Represent company in communicating with prospective clients, planners and vendors, including checking availability and placing holds, conducting site visits, creating budget estimates, and explaining venue policies, procedures and best practices.
• Serve as primary point of contact with rental and special event clients from event confirmation through event completion, ensuring excellent customer service. Work with clients to build master project plans that address specific objectives and needs. Formulate detailed timelines, spatial layouts and other event specifics to share with internal teams as appropriate. Create and manage budgets keeping clients informed of any deviations from plan.
• Collaborate with internal departments and vendors on creative development and advancement of events and special projects. Manage and clearly describe objectives regarding marketing, schedules, staffing and equipment needs to ensure success.
• Review all banquet event orders to ensure they are correct and distributed accordingly. Act as a liaison to the kitchen staff prior to event; coordinate with the culinary team regarding menu selections and service and timing details prior to event. Create buffet/table diagrams and station assignments for all assigned functions. Lead event set up, ensuring cleanliness and safety and that all event rooms are set per client request. Prepare server packets prior to event to include run-of-show, BEO, floor plan, and buffet/table diagrams.
• Conduct pre- and post-shift meetings for all events. Actively lead and participate in servicing clients for all required functions and supervise servers to ensure all service standards are met.
• Greet and align with clients prior to event, serving as main point of contact. Collaborate with internal departments and vendors to ensure all objectives are met and all stakeholders are satisfied, handling guest and maintenance issues, etc., as necessary. Maximize upsell opportunities.
• Ensure all invoices and paperwork are submitted to Accounting promptly and within deadlines. Responsible for ensuring all monies are collected prior to each event. Maintain procedural documentation to meet all internal accounting, audit and financial controls.
• Work with sales and venue leadership to manage event calendar to create the greatest utilization, revenue, profit, and business and operational efficiencies.
• Project supply needs for the department (dishes, linen, glass, silver, buffet presentations, props, décor), understanding the impact of flawless event operations to maximize customer satisfaction. Control and monitor the inventory of supplies, equipment, and furniture. Purchase decor and small wares as needed.
• Provide staff with necessary training, including customer service, serving etiquette and new food and beverage offerings.
• Communicate and uphold all corporate standards, guidelines, policies and procedures in accordance with local, state and federal laws and regulations. Maintain personal integrity by abiding by and supporting the values and principles of the company. Follow and support brand SOPs.
• Perform other duties as assigned.

Requirements

Education

• Degree in Business, Hotel & Restaurant Management, Hospitality Business Administration or related field or equivalent additional experience required

Experience

• 3+ years experience in food & beverage or event planning and production
• Experience with principles of restaurant management, services, and equipment helpful
• Experience using event calendar/tracking system such as Tripleseat Guest & Event Management preferred

Knowledge, Skills and Abilities

• Excellent interpersonal, written and verbal communication skills
• Proven ability to manage multiple projects simultaneously with differing deadlines required
• High attention to detail and superior organizational skills required
• Able to motivate and inspire employees to deliver top-notch service

Licenses / Certifications

• State Alcoholic Beverage Commission (ABC, TAM) Certification required
• State Food Handler Safety Card required
• Non-Gaming Sheriff’s Work Permit Card required upon hire
• ServSafe Certification required within 90 days of hire
• Valid driver’s license with satisfactory driving record required

Location

Ole Red Las Vegas

Ryman Hospitality Properties

You must live in the Greater Orlando Area

The Associate Manager, Event Marketing Management is an event specialist, local market expert, and is focused on the daily management of nightlife and retail consumer engagement programs in market. You will oversee the pre to post event responsibilities, from planning and preparation to execution and reporting. Event elements will often include staffing, product sampling, consumer engagement, asset transportation, POS coordination, and production. You will implement controls, process, policy, and compliance is necessary . You will support all aspects of activity in market and will report into the Senior Manager, Event Management. We ask that you have prior sampling event and production experience. You must be comfortable working with the marketing and promotions of Spirits and Beer products.

PRIMARY RESPONSIBILITIES

• Recruitment, hiring and onboarding, and performance and financial management of part time and full-time employees.
• Manage staff pools to ensure primary teams support the volume and our needs.
• Follow standard operating procedures, policies, and protocols for issue resolution.
• Manage local warehousing with POS and special event asset coordination. Ensuring assets are available/operable for activations.
• Ensure coordination, kitting, and use of POS.
• Enter, maintain, and review event data in all relevant activation platforms; ensure all event reporting is entered into the online database.
• Socialize success and opportunities through program recaps, using data and insights for real-time measurement and evaluation, event strategies and project plans/volume phasing.
• Manage cross agency and in-market communications. Be the local contact for Clients and main partners.
• Manage staff payroll and expense processes and personal Travel and Entertainment expenses.
• Process payments for invoices from vendor partners.
• Manage and follow local market budgets.
• Manage activation schedule, event deliverables, run of show, and staffing/asset needs:
• Staff Brand Ambassadors for sampling and special events through company staffing application.
• Coordinate transportation and kit logistics of large event assets.
• Manage and staff on site production of local elevated/experiential activations; use a creative eye to bring Brands to life.
• Audit events to ensure executional excellence and compliance with state sampling laws and local regulations.
• Knowledge and firm understanding of local state alcohol laws and regulations relative to state sampling laws and promotional activity.
• For quality control purposes, attend and evaluate events. Make recommendations to improve quality of events.
• This job requires on call and working some nights and weekends when event activations are being performed.
• This job requires travel within the assigned territories (schedule varies upon size of territory)..

Qualifications

• 3+ years of experience in field/promotional marketing.
• Promotional/marketing experience in Spirits and Beer.
• Budget management skills.
• Warehouse experience.
• Work in a team atmosphere.
• Must be 21 years of age and have your own method of transportation.
• Proficient in Microsoft Excel (can maintain complex spreadsheets) and Teams.

Additional Information

The anticipated base salary range for this position is $51,000 – $83,375. Salary is based on a range of factors including relevant experience, knowledge, skills, other job-related qualifications, and geography. Additionally, this position is eligible for discretionary incentive compensation. Our incentive compensation plan is subject to change. A range of medical, dental, vision, 401(k) matching, paid time off, and/or other benefits also are available. For more information about dentsu benefits, please visit dentsubenefitsplus.com.

About dentsu

Dentsu is the network designed for what’s next, helping clients predict and plan for disruptive future opportunities in the sustainable economy. Taking a people-centered approach to business transformation, dentsu combines Japanese innovation with a diverse, global perspective to drive client growth and to shape societywww.dentsu.com.

We are champions for meaningful progress and we strive to be a force for good—for our people, for our clients, for the industry and for our society. We keep our people at the center, creating space for growth, understanding and learning so they can thrive. We embed diversity, in our mindset, in our solutions and in our teams to empower an inclusive, equitable and culturally fluent environment. Building this culture within our teams makes us better collaborators with each other and with our clients, driving better outcomes for all.

Dentsu (the “Company”) is committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee of the Company, on the basis of age, sex, sexual orientation, race, color, creed, religion, ethnicity, national origin, alienage or citizenship, disability, marital status, veteran or military status, genetic information, or any other legally-recognized protected basis under federal, state or local laws, regulations or ordinances. Applicants with disabilities may be entitled to reasonable accommodation under the terms of the Americans with Disabilities Act and/or certain state or local laws. A reasonable accommodation is a change in the way things are normally done that will ensure an equal employment opportunity without imposing an undue hardship on the Company. Please contact your recruiter if you need assistance completing any forms or to otherwise participate in the application process or to request or discuss an accommodation in connection with a job at the Company to which you are applying.

dentsu

 ABOUT US

Fulcrum Group has been serving Northern California since 1947. Our motto is “Entertaining Made Easy.” The Fulcrum portfolio consists of five brands to help us achieve and foster that goal: Abbey Party Rents (traditional event rental company), One True Love Vintage (curated vintage rental company), Table + Teaspoon (Rent the Runway for table settings nationwide), Fulcrum Group Venues (Webster Hall in Pacific Heights), and a new software division called Priorum. Joining the Fulcrum family will provide you the opportunity to create long-lasting customer relationships, develop sales and marketing experience, and an exciting chance to grow with the portfolio.

WHO WE ARE LOOKING FOR

Fulcrum is looking for a passionate experienced events professional to be Venue Manager for Webster Hall. This person excels in multi-tasking, is a quick learner, and enjoys working with both wedding and corporate clients. Must have qualities are: a positive self-starter who can work independently and quickly greet customers on the phone, online, and in-person while providing product knowledge and maintaining a friendly and professional manner. This person has significant experience in the events industry and a passion for events. There is room for growth within the position as we broaden our event venue portfolio, and also within the other Fulcrum Group companies.

RESPONSIBILITIES

• Act as a face of the company for first interactions with clients, including phone, in person, and via email
• Meet with customers and their planners at the Webster Hall venue located at 2395 Sacramento Street in San Francisco, to answer questions and assist with designing their events
• Act as the day of point-person and venue manager for all events, which will require evenings and weekends
• Answer calls and emails about potential event bookings with quick turnaround times
• Schedule site-visits with clients and their vendors
• Know the surrounding neighborhood
• Communicate with the Partnerships & Marketing team for any potential opportunities 
• Follow Webster Hall Standard Operating Procedures with knowledge of event insurance, vendor insurance, and certificate of insurance requirements
• Have a deep understanding of the client’s requests 
• Work closely with the clients and their planners to create rental orders with our portfolio brands Abbey Party Rents and One True Love Vintage for each client, understand the diagram(s) for the event rentals, and other vendor items. This will require training at our headquarters, located at 411 Allan Street in Daly City, in our rental software system, our inventory, and our operating procedures. This will also require regular visits to our showroom with the clients.
• Know how to arm/disarm the building, and opening/closing procedures 
• Understand and be able to explain the building’s history/function/restrictions/flexibilities
• Collect and process payments in a timely manner
• Achieve annual sales quotas
• Update building management team, March Capital Management, and your Fulcrum Group supervisor weekly in writing; act as face of Fulcrum Group for March Capital Management meetings biweekly
• Adhere to all company rules & regulations
• Other Duties: Your manager may request other tasks and projects as-needed

SKILLS

• Significant experience in the events industry, specifically venue management, is required
• Love for fast-paced events
• Ability to jump-in and help with an attitude that you will do whatever it takes to get the job done
• Problem-solver
• Ability to lift 50lbs
• Excellent organizational skills
• Strong oral communication and written skills
• Ability to multi-task in a fast-paced setting
• Excellent attention to detail
• Team player with a friendly and positive attitude
• Problem-solving ability
• Excellent telephone, email, and in-person etiquette

ATTIRE

• Contemporary Business

JOB TYPE​

• Full-Time, flexible schedule with evenings and weekends required
• Up to $60,000 per year, plus commission
• Commission Structure: 3% of total contract value for Abbey Party Rents/One True Love Vintage rental orders, typically ranging from $3,000-10,000 (on average) per day, per event

REIMBURSEMENT

• Telephone Reimbursement: You will receive $200 per month for use of your personal cell phone for company-related calls and gas/travel allowance

Fulcrum Group

Candidates must live in the Greater Orlando Area

The Associate Manager, Event Marketing Management is an event specialist, local market expert, and is focused on the daily management of nightlife and retail consumer engagement programs in market. You will oversee the pre to post event responsibilities, from planning and preparation to execution and reporting. Event elements will often include staffing, product sampling, consumer engagement, asset transportation, POS coordination, and production. You will implement controls, process, policy, and compliance is necessary . You will support all aspects of activity in market and will report into the Senior Manager, Event Management. We ask that you have prior sampling event and production experience. You must be comfortable working with the marketing and promotions of Spirits and Beer products.

PRIMARY RESPONSIBILITIES

• Recruitment, hiring and onboarding, and performance and financial management of part time and full-time employees.
• Manage staff pools to ensure primary teams support the volume and our needs.
• Follow standard operating procedures, policies, and protocols for issue resolution.
• Manage local warehousing with POS and special event asset coordination. Ensuring assets are available/operable for activations.
• Ensure coordination, kitting, and use of POS.
• Enter, maintain, and review event data in all relevant activation platforms; ensure all event reporting is entered into the online database.
• Socialize success and opportunities through program recaps, using data and insights for real-time measurement and evaluation, event strategies and project plans/volume phasing.
• Manage cross agency and in-market communications. Be the local contact for Clients and main partners.
• Manage staff payroll and expense processes and personal Travel and Entertainment expenses.
• Process payments for invoices from vendor partners.
• Managing and following local market budgets.
• Manage activation schedule, event deliverables, run of show, and staffing/asset needs:
• Staff Brand Ambassadors for sampling and special events through company staffing application.
• Coordinate transportation and kit logistics of large event assets.
• Manage and staff on site production of local elevated/experiential activations; use a creative eye to bring Brands to life.
• Audit events to ensure executional excellence and compliance with state sampling laws and local regulations.
• Knowledge and firm understanding of local state alcohol laws and regulations relative to state sampling laws and promotional activity.
• For quality control purposes, attend and evaluate events. Make recommendations to improve quality of events.
• This job requires on call and working some nights and weekends when event activations are being performed.
• This job requires travel within the assigned territories (schedule varies upon size of territory)..

Qualifications

3+ years of experience in field/promotional marketing.

• Promotional/marketing experience in Spirits and Beer.
• Budget management skills.
• Warehouse experience.
• Work in a team atmosphere.
• Must be 21 years of age and have your own method of transportation.
• Proficient in Microsoft Excel (can maintain complex spreadsheets) and Teams.

Additional Information

Employees from diverse or underrepresented backgrounds encouraged to apply.

The anticipated base salary range for this position is $51,000 – $83,375. Salary is based on a range of factors including relevant experience, knowledge, skills, other job-related qualifications, and geography. Additionally, this position is eligible for discretionary incentive compensation. Our incentive compensation plan is subject to change. A range of medical, dental, vision, 401(k) matching, paid time off, and other benefits also are available. For more information about dentsu benefits, please visit dentsubenefitsplus.com

About dentsu

Dentsu is the network designed for what’s next, helping clients predict and plan for disruptive future opportunities in the sustainable economy. Taking a people-centered approach to business transformation, dentsu combines Japanese innovation with a diverse, global perspective to drive client growth and to shape societywww.dentsu.com.

We are champions for meaningful progress and we strive to be a force for good—for our people, for our clients, for the industry and for our society. We keep our people at the center, creating space for growth, understanding and learning so they can thrive. We embed diversity, in our mindset, in our solutions and in our teams to empower an inclusive, equitable and culturally fluent environment. Building this culture within our teams makes us better collaborators with each other and with our clients, driving better outcomes for all.

Dentsu (the “Company”) is committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee of the Company, on the basis of age, sex, sexual orientation, race, color, creed, religion, ethnicity, national origin, alienage or citizenship, disability, marital status, veteran or military status, genetic information, or any other legally-recognized protected basis under federal, state or local laws, regulations or ordinances. Applicants with disabilities may be entitled to reasonable accommodation under the terms of the Americans with Disabilities Act and/or certain state or local laws. A reasonable accommodation is a change in the way things are normally done that will ensure an equal employment opportunity without imposing an undue hardship on the Company. Please contact your recruiter if you need assistance completing any forms or to otherwise participate in the application process or to request or discuss an accommodation in connection with a job at the Company to which you are applying.

dentsu

The Associate Manager, Event Management is focused on the daily management of nightlife and retail consumer engagement programs in market. Implementation of controls, process, policy, and compliance is important. You will support all aspects of activity in market and reports to the Market Manager. You must be comfortable working with the marketing and promotions of wine and spirits products.

Primary Responsibilities:

• Recruit and manage top quality Educators and Influencers for event execution in market
• Train staff on brands, programs, consumer engagement, and execution excellence
• Manage staff pools to ensure primary teams support the volume and needs
• Manage point-of-sale coordination and warehouse management for all local event activity
• Ensure coordination, kitting, and use of POS
• Enter, maintain, and review event data in all relevant activation platforms
• Ensure all event reporting is entered into the online database
• Manage staff payroll and expense processes and personal Travel and Entertainment expenses
• Knowledge and firm understanding of local state alcohol laws and regulations relative to state sampling laws and promotional activity
• For quality control purposes, attend and monitor events. Make recommendations to improve quality of events
• You will report to the Senior Manager, Event Management

Qualifications

• Source candidates to provide a match to the position/organization
• Proficient in Microsoft Suite
• 3+ years in field / promotional marketing
• Promotional experience in Wine and Spirits
• Position is remote, but candidate must live in Ohio

Additional Information

The anticipated base salary range for this position is $51,000 – $83,375. Salary is based on a range of factors including relevant experience, knowledge, skills, other job-related qualifications, and geography. Additionally, this position is eligible for discretionary incentive compensation. Our incentive compensation plan is subject to change. A range of medical, dental, vision, 401(k) matching, paid time off, and/or other benefits also are available. For more information about dentsu benefits, please visit dentsubenefitsplus.com

Dentsu (the “Company”) is committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee of the Company, on the basis of age, sex, sexual orientation, race, color, creed, religion, ethnicity, national origin, alienage or citizenship, disability, marital status, veteran or military status, genetic information, or any other legally-recognized protected basis under federal, state or local laws, regulations or ordinances. Applicants with disabilities may be entitled to reasonable accommodation under the terms of the Americans with Disabilities Act and certain state or local laws. A reasonable accommodation is a change in the way things are normally done to provide an equal employment opportunity without imposing an undue hardship on the Company. Please contact [email protected] if you need assistance completing any forms or to otherwise participate in the application process or to request or discuss an accommodation in connection with a job at the Company to which you are applying.

About dentsu

Dentsu is the network designed for what’s next, helping clients predict and plan for disruptive future opportunities in the sustainable economy. Taking a people-centered approach to business transformation, dentsu combines Japanese innovation with a diverse, global perspective to drive client growth and to shape societywww.dentsu.com.

We are champions for meaningful progress and we strive to be a force for good—for our people, for our clients, for the industry and for our society. We keep our people at the center, creating space for growth, understanding and learning so they can thrive. We embed diversity, in our mindset, in our solutions and in our teams to empower an inclusive, equitable and culturally fluent environment. Building this culture within our teams makes us better collaborators with each other and with our clients, driving better outcomes for all.

Dentsu (the “Company”) is committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee of the Company, on the basis of age, sex, sexual orientation, race, color, creed, religion, ethnicity, national origin, alienage or citizenship, disability, marital status, veteran or military status, genetic information, or any other legally-recognized protected basis under federal, state or local laws, regulations or ordinances. Applicants with disabilities may be entitled to reasonable accommodation under the terms of the Americans with Disabilities Act and/or certain state or local laws. A reasonable accommodation is a change in the way things are normally done that will ensure an equal employment opportunity without imposing an undue hardship on the Company. Please contact your recruiter if you need assistance completing any forms or to otherwise participate in the application process or to request or discuss an accommodation in connection with a job at the Company to which you are applying.

dentsu

Are You the Creative Force We’ve Been Searching For?

Are you a dynamic, community-driven marketer who thrives on crafting unforgettable member experiences? If so, our prestigious 5-star private club is seeking a Membership and Marketing Director who can elevate our exclusive club to even greater heights.

As our Membership and Marketing Director, you will embark on a journey to shape our community, turning it into a vibrant and unforgettable destination. You’ll be responsible for organizing top-tier events, boosting our membership numbers, and keeping our dedicated members engaged. We need your expertise and experience to direct our:

Member Events: Dream, design, and deliver awe-inspiring events that leave a lasting impression with our members. From elegant dinners to thrilling excursions, you’ll make memories that last a lifetime.

Membership: Be the visionary behind our membership growth. Develop creative strategies to attract new members who are as passionate about our club as you are. Welcome them into our exclusive circle.

Social Media: Bring your expertise in the digital realm to the table. Your social media posts will engage our audience, making our club the talk of the town.

Newsletter: Work with our team to craft our newsletter with flair, ensuring members stay informed and entertained. Your ideas will be the bridge that connects our club’s past, present, and future.

Marketing: Envision and execute marketing campaigns, from eye catching visuals to compelling copy, you’ll make our club shine.

Team Partner Join forces with a team as dynamic and passionate as you are. Together, you’ll shape the future of our club, celebrating its rich history while creating new traditions

If you’re ready to leave your mark on an iconic private club and immerse yourself in a community that’s as extraordinary as you are, we want to hear from you. Your creativity, organizational genius, and passion for community-building are the key ingredients to success.

Full Benefits, flexible hours but does include some evenings/weekend events, competitive pay with incentives, 401K, and the chance to become connected to Madison’s best and brightest.

Madison Club

Candidates must live in the Greater Orlando Area

The Associate Manager, Event Marketing Management is an event specialist, local market expert, and is focused on the daily management of nightlife and retail consumer engagement programs in market. You will oversee the pre to post event responsibilities, from planning and preparation to execution and reporting. Event elements will often include staffing, product sampling, consumer engagement, asset transportation, POS coordination, and production. You will implement controls, process, policy, and compliance is necessary . You will support all aspects of activity in market and will report into the Senior Manager, Event Management. We ask that you have prior sampling event and production experience. You must be comfortable working with the marketing and promotions of Spirits and Beer products.

PRIMARY RESPONSIBILITIES

• Recruitment, hiring and onboarding, and performance and financial management of part time and full-time employees.
• Manage staff pools to ensure primary teams support the volume and our needs.
• Follow standard operating procedures, policies, and protocols for issue resolution.
• Manage local warehousing with POS and special event asset coordination. Ensuring assets are available/operable for activations.
• Ensure coordination, kitting, and use of POS.
• Enter, maintain, and review event data in all relevant activation platforms; ensure all event reporting is entered into the online database.
• Socialize success and opportunities through program recaps, using data and insights for real-time measurement and evaluation, event strategies and project plans/volume phasing.
• Manage cross agency and in-market communications. Be the local contact for Clients and main partners.
• Manage staff payroll and expense processes and personal Travel and Entertainment expenses.
• Process payments for invoices from vendor partners.
• Manage and follow local market budgets.
• Manage activation schedule, event deliverables, run of show, and staffing/asset needs:
• Staff Brand Ambassadors for sampling and special events through company staffing application.
• Coordinate transportation and kit logistics of large event assets.
• Manage and staff on site production of local elevated/experiential activations; use a creative eye to bring Brands to life.
• Audit events to ensure executional excellence and compliance with state sampling laws and local regulations.
• Knowledge and firm understanding of local state alcohol laws and regulations relative to state sampling laws and promotional activity.
• For quality control purposes, attend and evaluate events. Make recommendations to improve quality of events.
• This job requires on call and working some nights and weekends when event activations are being performed.
• This job requires travel within the assigned territories (schedule varies upon size of territory)..

Qualifications

• Budget management skills.
• Warehouse experience.
• Must be 21 years of age and have your own method of transportation.
• Proficient in Microsoft Excel (can maintain complex spreadsheets) and Teams.
• 3+ years of experience in field/promotional marketing.
• Promotional/marketing experience in Spirits and Beer.

Additional Information

Employees from diverse or underrepresented backgrounds encouraged to apply.

The anticipated base salary range for this position is $51,000 – $83,375. Salary is based on a range of factors including relevant experience, knowledge, skills, other job-related qualifications, and geography. Additionally, this position is eligible for discretionary incentive compensation. Our incentive compensation plan is subject to change. A range of medical, dental, vision, 401(k) matching, paid time off, and/or other benefits also are available. For more information about dentsu benefits, please visit dentsubenefitsplus.com

About dentsu

Dentsu is the network designed for what’s next, helping clients predict and plan for disruptive future opportunities in the sustainable economy. Taking a people-centered approach to business transformation, dentsu combines Japanese innovation with a diverse, global perspective to drive client growth and to shape societywww.dentsu.com.

We are champions for meaningful progress and we strive to be a force for good—for our people, for our clients, for the industry and for our society. We keep our people at the center, creating space for growth, understanding and learning so they can thrive. We embed diversity, in our mindset, in our solutions and in our teams to empower an inclusive, equitable and culturally fluent environment. Building this culture within our teams makes us better collaborators with each other and with our clients, driving better outcomes for all.

Dentsu (the “Company”) is committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee of the Company, on the basis of age, sex, sexual orientation, race, color, creed, religion, ethnicity, national origin, alienage or citizenship, disability, marital status, veteran or military status, genetic information, or any other legally-recognized protected basis under federal, state or local laws, regulations or ordinances. Applicants with disabilities may be entitled to reasonable accommodation under the terms of the Americans with Disabilities Act and/or certain state or local laws. A reasonable accommodation is a change in the way things are normally done that will ensure an equal employment opportunity without imposing an undue hardship on the Company. Please contact your recruiter if you need assistance completing any forms or to otherwise participate in the application process or to request or discuss an accommodation in connection with a job at the Company to which you are applying.

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