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This position is for the Choctaw Landing Resort opening in Hochatown, OK.
Choctaw Landing is new resort opening in Hochatown, OK and will include a 100-room hotel, casino with 600 slot machines, eight table games, restaurants, pool, outdoor entertainment venue, Starbucks, mercantile, and travel plaza, and that the completion date of the facility will be in the spring of 2024!
Job Purpose or Objective(s): The Director of Restaurants Operation directly recognizes and develops new operational opportunities to enhance the products and experience for the customer; recommend change efforts to improve operations and ensure operating goals are achieved for all restaurant operations with sales over 40 million. Also, you will work with the Assistant F&B Director to support restaurants operations or any other areas. You will report to the Senior Director of Food & Beverage.
Primary Tasks:
1. You will manage the casual, quick serve and fine dining restaurants, including hiring, training, scheduling, coaching and counseling, auditing/inspecting work to ensure standards are met, promoting teamwork and inclusiveness, scheduling, conducting performance management with staff (reviews, address sub-standard performance).
2. Develop relationships with our F&B vendors to use our buying power across the enterprise to offset our cost on menus, equipment and other marketing collateral.
3. Work with directors and senior directors to develop food and beverage programs and promotions enterprise wide. Provide frequent and two-way communication between Corporate and assigned units to guarantee a coordinated operational effort.
4. Enforce conformance to the regulations of the alcoholic beverage commission.
5. You will maintain positive guest relations; respond to guest requests and guarantee understanding of company standards; investigate and resolve complaints about quality and service.
6. Review area operations and related reports to identify problems, concerns and opportunities for improvement and implement solutions. Respond to changes in the business environment.
7. Meet with assigned restaurant leaders to achieve restaurant and beverage operational goals by contributing information and recommendations to strategic plans and reviews; prepare and complete action plans; implement production, productivity, quality, and customer-service standards; determine system improvements and implement change.
8. Manage all assigned restaurant operating expenses and budgets.
9. You will apply government/tribal health regulations and ensure all facilities, equipment, and work areas are maintained in a sanitary condition and operating observing health codes.
10. Perform other tasks as assigned by management.
Requirements:
· Bachelor’s degree in hospitality, Restaurant, Foodservice or related field or equivalent combination of education and experience
· ServSafe Certification
· (Word, Excel (can perform complex functions) and Outlook) and Windows XP, including computer-based cash handling experience
· Experience with vendor negotiations.
· POS operational and programming experience
· Knowledge of government health, hotel, or food service regulations
· Operational financial management accountability and budgeting experience
Five (5) years progressive management experience in multi-unit food and beverage operations including upscale/Fine Dining Experience.
About the Choctaw Nation
The Choctaw Nation is the third-largest Indian nation in the United States, with over 200,000 tribal members and more than 11,000 employees. The first tribe over the Trail of Tears, historic boundaries are in the southeast corner of Oklahoma. The Choctaw Nation’s vision, “Living out the Chahta Spirit of faith, family and culture,” is evident as it continues to focus on providing opportunities for growth and prosperity.
Benefits
- Free gym membership
- Free access to employee health clinic
- Free lunch for casino & resort associates
- Earned wages access once per week for hourly Associates
- Pet insurance
- Paid vacation / sick time
- Medical / Dental / Vision
- 401(K) with company match
- College tuition reimbursement
- Short-term disability, long-term disability, and family leave
- Employee assistance program
- Employee prescription program
- CNO Paid Life Insurance
- Teladoc
- On Site Dental Clinics (Jet Dental)
- On Site Mammogram Services
- Free diabetes and hypertension monitoring benefit (Livongo)
- Accolade- Concierge Benefits Program
- Wellness Program that equals savings on health insurance cost (Virgin Pulse)
- Maternity Care Program
- (Benefits provided by the Choctaw Nation are based on employment classification)
CNO was selected as a winner in both HRDUS’ and Forbes’ 2022 “Employer of Choice” competitions:
- Choctaw Nation of Oklahoma received recognition as one of six Best Places to Work in the United States as selected by HRDUS
- Choctaw Casinos & Resorts received recognition from Forbes as a Best Employer for Diversity in the Travel & Leisure category.
- Forbes also recognized the Choctaw Casino and Resorts as one of America’s Best Employers for New Graduates.
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Choctaw Nation of Oklahoma