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  • Staff / Crew
$$$
Company Description

Entertainment Benefits Group, LLC (“EBG”) is one of the fastest growing e-commerce companies in the country that specializes in live entertainment and travel. EBG generates millions of transactions annually by merchandising thousands of attractions and activities, live entertainment, hotel rooms, and other products and services through private, membership-based programs and other direct distribution channels.

EBG powers a robust portfolio of technology solutions and operates a network of membership-based websites reaching a captive audience, providing leading brands with incremental distribution opportunities. EBG owns and operates the largest travel and entertainment benefits program in the country—serving over 40,000 corporate clients and reaching more than 50 million employees through its Corporate Perks Programs. We are proud to be the largest sales partner for many of the major theme parks, attractions, entertainment producers, and other travel organizations in the country.

EBG is headquartered in Aventura, FL (Miami area), with offices in New York, Orlando, and Austin. It is required to be commutable to the NYC office for this position.

At EBG, we value every customer, employee, partner, and supplier. We believe in creating strong brands that deliver unforgettable experiences and value for our customers.

Job Description

As a Partner Development Coordinator, you will play an essential part in ensuring the success of onboarding net new suppliers as well as supporting the growth of existing partners. Responsibilities will include generating leads list for account managers, working with the producing team to build offers in EBG’s proprietary ADMIN system, analyzing internal reports and industry landscape to assure EBG always maintains a competitive positioning.

Essential Functions

  • Support partner development managers with multiple rosters of supplier partners
  • Communicate with supplier contacts regarding partnership deliverables
  • Work with producing team to build offers in EBG’s propriety ADMIN system
  • Conduct routine market research to assure EBG’s competitive positioning
  • Generate leads the list by market and segment that align with the company’s vision and roadmap
  • Perform routine audits of EBG sites to assure offer positioning and creative is within the company’s best practices
  • Work with internal EBG teams to coordinate offer launch timelines and execution of marketing campaigns
  • Perform additional duties as assigned.

Qualifications

  • Bachelor’s degree or equivalent combination of education and experience. Experience must include 1+ yrs of relevant experience in the entertainment or ticketing industry.
  • Photoshop experience preferred
  • Comprehensive knowledge of Microsoft applications
  • High energy, ability to remain focused on goals, resourceful and successful at working independently
  • Ability to communicate effectively both written and oral in a professional manner
  • Ability to multi-task, be a team player, and have strong organizational skills
  • Outgoing & fun, excel at meeting people and building relationships
  • Strong organizational skills and extreme attention to detail

Additional Information

Entertainment Benefits Group offers outstanding employee benefits including:

  • Medical, Dental & Vision
  • 401k Match
  • Short Term Disability, Long Term Disability (Company Paid)
  • Company Paid Basic Life and AD&D
  • Additional Voluntary Benefits
  • Flexible Work Arrangements
  • 3 Weeks of PTO + 5 Personal Days
  • Paid Holiday Break from Christmas to New Year
  • Paid Holidays
  • Fitness Centers (location dependent)
  • Annual Day of Giving
  • Share in the FUN! EBG gives $1000 per year in Tickets-At-Work gift cards to full-time employees to experience and enjoy the savings marketplace!

The statements contained herein reflect general details as necessary to describe the principal functions of this job, the level of knowledge and skill typically required, and the scope of responsibility, but should not be considered an all-inclusive listing of work requirements. All your information will be kept confidential according to EEO guidelines.

EBG

$$$

The Event Manager will manage every aspect of their assigned events from the advance planning stages through the end of the event; hire, train, schedule and supervise all event staff; oversee building security and interact with local public safety officials to ensure events run smoothly; coordinate communication between event staff/security and delegate assignments; be responsible for and ensure overall customer and lessee satisfaction and experience.

 

 

  • Advance, plan, service, and supervise all events
  • Plan, direct and evaluate the work of subordinates
  • Provide leadership and guidance for event personnel
  • Analyze challenges, identify alternative solutions, and project consequences of proposed actions and implement recommendations in support of organizational objectives
  • Communicate clearly and concisely in the English language, both orally and in writing
  • Establish and maintain effective working relationships with lessees/clients, co-workers, part-time staff, contractors, patrons/public and municipal officials
  • Work a flexible schedule, including long nights, early mornings, weekends & holidays as needed
  • Complete all duties with a customer service focus through teamwork & dedication to Spectra’s principles
  • Assist in the preparation of building to meet the requirements of upcoming events/shows
  • Assist with the completion of pre-show event financial estimates
  • Assist with the completion of post-show event settlements
  • Advise lessees on services available from independent contractors for events
  • Recruit, train, and supervise event & security staff
  • Create work schedules for event & security staff, delegate assignments, and review performance/results
  • Function as a liaison between users of the facility and the facility staff
  • Recommend and evaluate required event staffing levels
  • Coordinate communication between building staff and show staff during load in and load out
  • Investigate and resolve event-related complaints in a professional manner ensuring customer satisfaction
  • Maintain equipment (radios, metal detection wands, etc.) for all event and security staff
  • Make hospitality arrangements as needed
  • Communicate with municipal officials, including police, fire and medical services, event staff and public to ensure security of patrons and events run smoothly
  • Review emergency planning procedures with all event staff for each event
  • Create and distribute detailed data sheets prior to every event
  • Prepare and approve bi-weekly payroll for all event staff and security staff
  • Coordinate service needs with Food and Beverage provider & make hospitality arrangements as needed
  • Serve as Manager on Duty as scheduled
  • Other duties and responsibilities as assigned

 

  • three to five (3-5) years of increasingly responsible experience in event management in a stadium, arena, convention center or public assembly facility setting
  • Bachelor’s degree from an accredited college/university with major coursework in facility management, hospitality management, business, or related field
  • Strong oral and written communication skills
  • Strong computer skills in Microsoft Office applications, word processing, and Internet
  • Possession of, or ability to obtain, a valid drivers’ license
  • Knowledge of operational characteristics of events
  • Ability to identify the needs of users of the facility
  • Knowledge of crowd management and control techniques
  • Knowledge of customer service practices
  • Knowledge of principles of supervision, scheduling, and training employees
  • Demonstrated familiarity with facility use contracts
  • Knowledge of fire and public safety regulations
  • Knowledge of A/V equipment and electronic systems in public assembly facilities
  • Experience with budget preparation and control
  • Familiarity with terminology used in entertainment/convention/public assembly settings
  • Experience with AutoCAD is preferred but not required

 

Comcast

With offices in Beverly Hills and New York, Gersh maintains twelve full-service departments: Talent, Literary, Film Finance, Books, Comedy, Theater, Production, Alternative, Digital, Branding, Commercial Production and Commercial Endorsements. The agency’s roster of clients includes award-winning actors, writers, producers, directors and production talent in film, television, new media, branded content, and stage. For over seven decades, Gersh has remained one of the most recognizable names in the entertainment industry.

The Gersh Agency in New York is seeking an ambitious Assistant to a Talent Agent. 2 years of related experience at a mainstream talent agency/management company. This opportunity is ideal for someone who knows they want to be an agent and is excited to work on a fast-paced, high volume desk. Excellent opportunity for growth.

JOB DUTIES:

• Contact with key players across the entertainment industry.

• Rolling calls and scheduling meetings.

• Calendar management, expense reports, and travel coordination.

• Generating and scheduling auditions as well as coordinating with casting directors, managers, and publicists.

• Drafting email correspondence, sending submissions, and tracking incoming/outgoing materials.

SKILLS & QUALITIES:

• Desire to pursue a career as a talent agent.

• Capable of managing multiple projects simultaneously.

• Excellent written/verbal communication and interpersonal skills.

• Proficiency in MS Office (Word, Excel, PowerPoint, Outlook).

• Strong attention to detail.

• Positive attitude, highly organized, and ability to work well under pressure.

• Bachelor’s degree required.

PAY RATE:

$20-22/hour

The Gersh Agency

$$$

Lead Data and Reporting Analyst – Software Licensing

At Spectrum we connect our customers to high quality entertainment and superior communications. Software License Compliance drives the negotiation, acquisition, renewal, and ending of license agreements at Spectrum. This crucial department collaborates with a myriad of other Spectrum groups to align the technical and business compliance with software licensing terms.

BE PART OF THE CONNECTION

As a Lead Data and Reporting Analyst, you’ll be responsible for simple to complex software license compliance data and reporting to assist management in maximizing resources for various departments. This role will focus on producing reports to provide insights to determine operational and financial impact, trends, and opportunities. This position is considered a subject matter expert in software licensing reporting and analysis with an understanding of licensing terms, hardware and software technologies.

WHAT OUR LEAD DATA AND REPORTING ANALYSTS ENJOY MOST

  • Leading complex data analysis in support of a variety of software technologies.
  • Developing recommendations based on data to improve strategic business decision making.
  • Collaborating with internal teams to ensure software licensing terms and metrics are in accordance with business requirements.
  • Mentoring business partners and team members on software licensing effectiveness.

WHAT YOU’LL BRING TO SPECTRUM

Required Qualifications

Experience:

  • 7+ year of data analysis and reporting or related experience.

Education:

  • Bachelor’s degree in business or related field.

Technical skills:

  • Working knowledge of software asset management and software discovery tools.
  • Advanced skills using PC software applications (e.g. Access, Excel, PowerPoint).

Skills:

  • Excellent communication skills and the ability to work well with all levels of business users in a professional manner.

Abilities:

  • Ability to read, write, speak and understand English.
  • Ability to interpret and understand contract licensing terms.
  • Ability to learn new technologies and tools.
  • Ability to prioritize and organize effectively.
  • Ability to work independently, as well as in a collaborative and dynamic team environment.
  • Ability to handle multiple projects and priorities.
  • Advanced ability to analyze and interpret data.
  • Ability to quickly identify business problems/opportunities.
  • Ability to document, prepare and present data-driven presentations.

Travel Ability:

  • Office Environment

Schedule:

  • Full time
  • This position is eligible to work in a hybrid work model (combination of in-office and remote days

SPECTRUM CONNECTS YOU TO MORE

  • Innovative Tools & Tech: Work with high-performing software and applications on the forefront of the digital telecommunications industry.
  • Dynamic Growth: The growth of our industry and evolving technology will power your career as you move up or around the company.
  • Supportive Teams: Who you are matters here. And, we aim to foster an inclusive workplace where every person is empowered to bring their best ideas.
  • Total Rewards: See all the ways we invest in you—at work and in life

Here, employees don’t just have jobs, they build careers. That’s why we believe in offering a comprehensive pay and benefits package that rewards employees for their contributions to our success, supports all aspects of their well-being, and delivers real value at every stage of life.

The pay for this position has a salary range of $85,900.00 to $152,300.00. The actual salary offer will carefully consider a wide range of factors, including your skills, qualifications, experience and location. Also, certain positions are eligible for additional forms of compensation such as bonuses.

Get to Know Us Charter Communications is known in the United States by our Spectrum brands, including: Spectrum Internet®, TV, Mobile and Voice, Spectrum Networks, Spectrum Enterprise and Spectrum Reach. When you join us, you’re joining a strong community of more than 93,000 individuals working together to serve more than 32 million customers in 41 states and keep them connected to what matters most. Watch this video to learn more.

Who You Are Matters Here We’re committed to growing a workforce that reflects our communities, and providing equal opportunities for employment and advancement. EOE, including disability/vets. Learn about our inclusive culture.

Spectrum

About the Company:

Tencent is a leading global technology company focused on connecting people and developing innovative products and services that improve the quality of life of people around the world. Founded in 1998 and publicly traded on the Hong Kong Stock Exchange since 2004, Tencent offers a variety of products and services, including leading communication and social platforms (Weixin/WeChat), high-quality entertainment (from video games, music, TV and film, sport and literature), FinTech (WeChat Pay and QQ Wallet) and industry-leading cloud products and services.

Headquartered in Shenzhen, we have offices around the world, including in Amsterdam, London, Berlin, Los Angeles, Palo Alto, Seattle, New York, Tokyo, Singapore, Bangkok, and Seoul. We have been recognized by Forbes as one of the World’s Best Employers (2021), a Top 100 Digital Company (2019) and one of the World’s Most Innovative Companies (2018). Tencent is committed to recruiting, mentoring, and developing a diverse workforce that is broadly representative of the communities it serves.

Position Overview:

Tencent Overseas IT has the mission to empower Tencent’s rapid global growth with future ready, global IT platforms, applications and services. We are chartered to lead the Overseas IT strategy, architecture, roadmap and execution. Satisfying our internal/external customers and becoming a world class global IT team are our top aspirations.

We are currently seeking a passionate senior manager of IT leading IT Automation team, responsible for our Overseas Employee Center & associated ServiceNow enterprise platform, workflow automation, productivity platforms (Slack, Jira, Confluence) and other IT infrastructure delivery and automation. IT is at the frontier and provide one of the most important experience for our global employees every day.

Working closely with global Overseas IT operations teams in AMER, Europe and APAC, as well as HR, finance, facilities business teams, this role will play a critical leadership role to design, build and operate a simple, sleek, cohesive digital employee experience, including the necessary applications, tools, gadgets and processes. We believe this is a critical component to enable Tencent’s employee self services and rapid business growth in Overseas market.

Primary Responsibilities:

  • Establish/lead practical, best in industry, global IT automation strategy, to enable high user productivity and high IT delivery/support efficiency.
  • Lead the IT automation COE (center of excellence) and rapid solution delivery, empowering IT Ops.
  • Lead the OEC (Overseas Employee Center) delivery, as the one stop shop for overseas users, with advanced workflow mgmt. and employee self services.
  • Lead ServiceNow platform & services delivery for IT, HR, legal, facilities etc.
  • Lead the productivity platforms including Slack, Jira, Confluence and related integrations, such as Slack ServiceNow integration & automation.
  • Lead automation such as AI chatbots, slackbots etc. to improve overseas users productivity.
  • Establish one of the best, globally managed EE IT platform, services, and collaborative productivity tools, for example but not limited, instant messaging, collaboration, workspace, knowledge management, issue resolution, ticketing etc.
  • Establish user centric design principle, deeply understand Tencent employee and ecosystem’s needs more than they know themselves, design and offer an outstanding digital experience.
  • Collaborate with various business and IT teams in Americas, Europe and Asia, as well HQ teams in China, align the needs and solutions, influence/drive the necessary changes to achieve timely results.
  • Proactively balance global and local needs to ensure manageability and local user satisfaction.
  • Define and deliver analytics/metrics to drive and measure the adoption and customer satisfaction.
  • Develop a continuous improvement program focused on business value, process optimization, cost avoidance, cost reductions and IT “Speed to Market.”

Who we are looking for:

  • Self-motivated, articulate, passionate to deliver the best result and achieve the highest customer satisfaction. Quick learner.
  • Love satisfying customers with a state of art cloud solutions, realizing ideas, building services, and unlocking the potential of new technology!
  • Collaborative, independent, insistent, flexible, and open minded. And you see no conflict in any of these things.
  • Knowledgeable, resourceful and show initiative. You always keep the customer’s objectives in mind.
  • Positive by nature, a great team player, and both dependable and autonomous.
  • Customer oriented and could work at a very fast pace.

Qualifications:

  • Strong experience in ServiceNow implementation is required.
  • Bachelors degree. MS/MBA preferred.
  • 10+ years of working experience leading IT teams in the areas of IT automation, IT delivery, IT Operations, in leading fast pace Internet or high tech companies.
  • Demonstrable results in delivering modern, integrated, innovative digital IT automation experience and cloud-based SaaS applications.
  • 5+ years of experience managing global IT teams and delivering towards global+local business/IT needs.
  • Good knowledge of IT compliance and global regulations in data security, cyber security, and privacy.

The base pay range for this position in California is $115,800 to $212,300 per year.

Actual pay is based on market location and may vary depending on job-related knowledge, skills, and experience. A sign on payment, relocation package, and restricted stock units may be provided as part of the compensation package, as well as other medical, financial, and/or other benefits, dependent on the specific position offered.

Tencent Americas

Who We Are

Warner Bros. Discovery’s DTC technology and product organization sits at the intersection of tech, entertainment, and everyday utility. We are continuously leveraging new technology to build immersive and interactive viewing experiences. Our platform covers everything from search, catalog, and video transcoding, to personalization, global subscriptions, and more. We are committed to delivering quality user experiences, ranging from video streaming to applications across connected TV, mobile, web and consoles. As a pure tech organization, we are essential to Warner Bros. Discovery’s continued growth, building world-class products from the ground-up for our iconic brands like HBO Max, Discovery Channel, CNN, Food Network, HGTV, Eurosport, MotorTrend, and many more.

Who You Are

The ideal candidate has an established track record of building new or elevating existing software teams. You know how to establish a team’s identity and how to define the way in which that team works within a larger organization. You have mastered the ability to delegate – at both the task and project level – to appropriate team members and are able to ensure that the right results are achieved even without your constant oversight. You are a leader that people turn to when they want to build something new as you can align with company priorities and processes, or even create new ones when necessary.  You have a mix of skills that focus on event driven architecture and software delivery automation.

 

What You’ll Do

As an Engineering Manager in the Delivery Pipelines team within the Release and Delivery Engineering organization, you’ll be joining a group that is responsible for building a truly global, self-service cloud platform (PaaS) to enable DTC’s growing number of engineering teams to build, test, deploy, and manage the complete operational life cycle of their services in a fully autonomous fashion. Specifically you will be leading a team responsible for creating a delivery system that other engineering teams will use to automate the delivery of their application at scale. You will help drive technical decision-making, particularly with regard to the architectural direction of the platform components for building software. Your team is responsible for being the glue between build and deployment and will need to integrate with several other software development tools.  Your team focuses on providing a simple process and set of tools for application teams to leverage so that they can build and deliver their application with quality and velocity.

 

You will help set the tone for how your team operates. You’ll insist on modern, rigorous software development practices that emphasize testability, repeatability, and self-service automation. You’ll mentor your team and help grow your developers into leaders. You’ll openly collaborate with other teams’ managers and help raise the bar of engineering excellence across the entire organization.

 

  • You understand a broad range of computer science concepts and know how, when, and when not to use them. You can dive deep into a wide range of technical problems offering suggestions and feedback to your team. Your interest in computer science has not faded as you moved into a leadership role and you are still comfortable with technical details.
  • Your written and verbal communication skills are top-notch. You can distill key points out of complex technical descriptions to share with non-technical stakeholders, adapting your language and style of communication depending on the audience. You communicate through data, dates, and facts using emotion judiciously to motivate and inspire.
  • You lead by example and do not consider yourself above individual contributor work. You are comfortable teaching best practices by showing people, not just telling people. Teams follow your lead because you are an inspirational leader, because you are right, and because you can show everyone high-quality examples of your own work.
  • Given a larger business goal, you are able to facilitate ramping up of an existing team or building a new team, including estimating the needed skills and team size, defining processes, team structure, and means of collaboration. You have repeatedly demonstrated the ability to hit these goals.
  • You have demonstrated the ability to make great hiring decisions as is evidenced by the performance of engineers on your team, and you are able to retain and develop the best engineers.
  • You have demonstrated the capacity to make decisions for more than one engineering team or functional area showing that your judgment is fungible.
  • You raise the quality bar of your team by creating a culture that ensures high levels of engineering and operational excellence. 
  • You foster an environment of inclusiveness, psychological safety and ensure your team has fun while solving hard problems.

 

In addition, your technical skills should match well to the following:

 

  • Hands-on experience with automating development workflow pipelines (CI/CD) scaling to hundreds of services using one of (Jenkins, GitHub Actions, CircleCI, CodePipeline, Bamboo, TravisCI).  
  • Hands-on experience with designing and maintaining CI/CD systems at scale.
  • Hands-on experience with at least one IaC tool (e.g. CDK, Terraform, CloudFormation)
  • Hands-on experience with at least one cloud provider (AWS, GCP, Azure, or other)
  • Hands-on experience with a serverless framework, AWS SAM preferred.
  • Hands-on experience with distributed systems and event driven architectures.
  • Experience as a software developer using at least one of (Javascript or Golang preferred) and has a good understanding of how software applications are built.  
  • Operational experience (i.e. on-call rotation, incident response)
  • Ability to collaborate effectively with remote peers across disparate geographies and timezones
  • Excellent written and verbal communication skills with particular emphasis on technical documentation (including diagramming)
  • Strong CS fundamentals

 

In compliance with local law, we are disclosing the compensation, or a range thereof, for roles that will be performed in New York City. Actual salaries will vary and may be above or below the range based on various factors including but not limited to location, experience, and performance. The range listed is just one component of Warner Bros. Discovery’s total compensation package for employees. Pay Range: $155,540 -$288,860 salary per year.

Other rewards may include annual bonuses, short- and long-term incentives, and program-specific awards. In addition, Warner Bros. Discovery provides a variety of benefits to employees, including health insurance coverage, an employee wellness program, life and disability insurance, a retirement savings plan, paid holidays and paid time off (PTO).

 

Discovery requires vaccination for employment consideration, except where prohibited by law. Discovery will consider requests for exemption from this requirement upon an offer of employment. Employees with approved exemptions due to health or religious reasons must abide by weekly rigorous COVID-19 testing protocols.

Discovery Communications, Inc. is an equal opportunity employer. Discovery is committed to being an employer of choice, not just a good place to work, but a great and inclusive place to work. To that end, we strive to recruit and maintain a workforce that meaningfully represents the diverse and culturally rich communities that we serve. Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disabled status or, genetic information.

We will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including but not limited to all local Fair Chance Ordinances.

 

EEO is the Law

Pay Transparency Policy Statement

California Job Applicant Privacy Policy

Transparency In Coverage

 

If you are an individual with a disability and need an accommodation during the application process, please send an email request to [email protected]

Discovery Inc

IT Project Manager

Location: PHILADELPHIA, PENNSYLVANIA (hybrid, 1 day per week on-site)

Department: ENGINEERING – IT DELIVERY MANAGEMENT

FULL-TIME / DIRECT-HIRE

Salary: $90,000 – $100,000/year base + bonus

Summary: Our client’s commerce platform is the technology of choice for many of the largest companies across the globe in retail, hospitality, lodging, gaming, sports and entertainment, foodservice, education, healthcare and financial services. Their technology has been purposely built to deliver rock solid performance in the highly complex environment of global commerce. The company maintains a world-class security environment and was first to earn the coveted validation by the PCI Security Standards Council against Point-to-Point Encryption with EMV standard in North America. Their robust solutions across payments, security, identity and data analytics are available in-store, online and on-mobile and are supported by rapid API adoption. The award winning Commerce Platform operates on a single, unified technology stack across multiple continents allowing enterprises to deliver a consistent, repeatable experience on a global scale.

Job Responsibilities:

  • Manage complex product implementations and software delivery across multiple teams and through all phases of the life cycle to ensure projects are delivered on time, on scope and within budget
  • Successfully manage the relationship with the client, stakeholders, partners, engineering team, QA, and vendors through the delivery of each project.
  • Work directly with clients (at all levels of management) to establish and define scope, high level and detailed requirements. Demonstrate knowledge of the products and services and how to best fit existing offerings with customer’s requirements. You will become a high-level expert on the platforms and offerings and be able to fill in gaps on the fly and bring back specifics for the engineering team to answer.
  • Participate in the creation of statement of work contracts, proposals, quotes and estimates, project budgets
  • Track and report all project expenditures, ensure timely and accurate invoicing as appropriate
  • Manage AND help create/contribute to all facets of project artifacts and documentation (requirements, design, specifications, release information, training material, flow diagrams, communication artifacts, approvals, etc.)
  • Ensure teams structure deliverables into stories and help drive Sprint plans and sprint execution, work with management on resource allocation and prioritization
  • Manage and track all deliverables to the work/project plan, own the plan, ensure on time, on scope and on budget delivery. Collaborate with other project managers, delivery managers, and senior managers to align resources to the plan
  • Establish communication plans and schedules. Provide frequent project updates to all stake holders internally and on the client side.
  • Coordinate meetings with clients, partners, integrators, and internal resources such as engineers, system integration analysts, etc.
  • Coordinate and manage vendor or 3rd party work streams. Closely align with client and vendor project managers on timely and successful delivery
  • Act as the single point of contact for all delivery streams on the projects as it relates to software development, system integrations, certifications, quality assurance, and deployment into production environment
  • Recommend internal process, policy, and quality improvements
  • Foster a culture of teamwork, collaboration, proactive and positive communication
  • IT Project Managers work standard work weeks but may be required to work some evenings and weekends to meet project milestones
  • Travel, primarily within the U.S., up to 15-20% of time

Required Qualifications and Skills

  • Bachelor Degree or higher in Computer Science, Management, MIS, Engineering, or related discipline
  • Relevant Industry Certifications and classes are preferred: Project Management (i.e. PMP, PRINCE II), SCRUM Master, Ethics, Communication, Management
  • Comfortable working in a fast paced and entrepreneurial environment
  • Ability to manage to a high volume of multiple priorities
  • Ability to translate requirements, goals, and directives into well-structured tasks and plans, including implementation plans, Agile stories and tasks, pre-requisites, order of execution, etc.
  • Capable of understanding client issues and requests, then translating them into clear deliverables for the teams
  • Polished communicator, well organized, detail oriented, and hands on.
  • Possess an eagerness to learn the details of the platform and services we provide, both technically (how they work) and from a merchant’s perspective (how they are used)
  • MS Project, MS Office, Lucid Charts, Confluence
  • Agile tools, such as Jira, DevOps, VersionOne, etc.
  • Local to the Philadelphia area

Required Experience

  • 3-5+ years delivering software development related IT projects across multi-faceted teams
  • Demonstrated strong leadership, decision making, and problem-solving skills and experience
  • Demonstrated experience managing multiple concurrent work streams
  • Comfortable in a fast-paced entrepreneurial environment
  • Interfacing with external and internal stakeholders and SMEs, and C-level personnel
  • Experience working with both enterprise level clients and quick agile projects
  • Delivered projects using various software development methodologies, including Waterfall, and Agile SCRUM
  • Experience translating business process and requirements into deliverables. You will be asked to conduct “JAD” sessions with clients to help guide and drive requirements definitions.
  • Experience within the payments and/or financial services industry a plus
  • Experience with hands on coding is a plus
  • QA Experience is a plus

the agency worX

Herschend Family Entertainment (HFE) is part of Herschend Enterprises, a family of companies focused on family entertainment. For nearly six decades Herschend Enterprises has operated with the purpose to bring families closer together by Creating Memories Worth Repeating®, and today is considered the largest family-owned themed attractions corporation.

More than 10,000 employees work daily to create wholesome, immersive entertainment experiences with soul and depth. Experiences for every generation of the family. Sometimes thrilling. Sometimes lighthearted. Always distinctive. Our award-winning theme parks, entertainment and attractions aim to inspire happiness and family bonding. We are an equal opportunity employer.

HFE considers its employee benefit programs to be an integral part of its corporate objective to be a Great Place To Work For Great People. The Benefits Manager is responsible for administration of centralized employee benefits in all HFE operations and oversees a team of benefits specialists who administer these programs. Benefits administration is highly technical and analytical in nature, requiring a vast number of details to be managed in a consistent manner. As needed, this position provides special guidance and assistance to all locations on various employee benefit plans. The Benefits Manager coordinates benefit programs insuring that the organization is in full compliance with applicable laws and regulations. This position also makes recommendations to the Director of Benefits in developing, implementing and evaluating new and on-going benefit programs, policies and processes.

ESSENTIAL FUNCTIONS:

  • Plan, direct and supervise all activities relating to administration and maintenance of employee benefit programs ensuring cost effectiveness and internal equity among employees.
  • Serve as a contact with providers (including group health, life, disability and retirement plans) to facilitate administration of benefit programs.
  • Assure company compliance with Employee Retirement Income Security Act (ERISA), the Affordable Care Act (ACA), Family Medical Leave Act (FMLA), Health Insurance Portability and Accountability Act (HIPAA), and other laws & regulations affecting company benefit programs.
  • Install approved new plans or changes to existing plans by developing or revising procedures, forms, and related training. Advise and counsel management and employees on benefit programs as needed.
  • As requested, lead training sessions with other HR/Benefits personnel and/or company management on technical benefits topics.
  • Supervise maintenance of enrollment and other records for all benefits plans.
  • Develop recommended changes to benefit strategies & plans.
  • Manages all benefits staff and is responsible for the performance management and hiring of the employees within that department and acts as coach and mentor to employees in the benefits department
  • Infrequent travel may be expected

Required Skills

  • Proficient in Microsoft Word, Excel and PowerPoint. Experience with UltiPro, Kronos and JD Edwards systems preferred.
  • Strong communication skills, oral and written and exceptional organizational skills.
  • Proven ability to consistently meet deadlines and changing priorities.
  • Must handle confidential information responsibly and exercise good judgment regarding privileged information.
  • Must be able to work in ambiguous environments
  • Flexibility and ability to deal with changing priorities
  • Positive role model and team player at all times

Required Experience

  • Bachelor’s degree in Business Management, with emphasis in HR, Accounting or benefits related field of study preferred
  • 5 years of experience in benefits or related benefits management preferred
  • 3 years of supervisory experience preferred

Herschend Family Entertainment

MANAGER HUMAN RESOURCES

COMPANY PROFILE:

Mob Entertainment is a startup multimedia studio that is best known for our hit indie horror game “Poppy Playtime.” Poppy Playtime is one of hottest new properties in gaming, and our team is naturally expanding as our ambition expands. To give a taste of our brand’s popularity, Poppy Playtime was the #2 most searched term on YouTube in the last 12 months in the U.S. (only behind a recent Disney film), and Poppy Playtime has over 5 billion views on TikTok.

WHAT YOU’LL DO:

-You will thoughtfully integrate essential elements across the employee lifecycle (recruitment, performance, development, compensation) and develop culturally-appropriate engagement and retention strategies

-Partner with senior leaders to maintain a healthy culture

-Ensure alignment between Games Team goals and Mob’s goals and prepare the teams for the next phases of growth

-Develop change management plans for projects and change initiatives; evaluate the impact of planned organizational change; identify risks and develop risk mitigation tactics

-Maintain trusted relationships across the business to ensure that People strategy and programs support our strategic goals and are aligned with what we value

-Promote execution of HR employee lifecycle processes across client groups, including executive coaching, employee engagement, organization design, workforce planning and succession management, people development, compensation planning, and communications and change management

-Manage talent acquisition efforts by partnering with the Recruiting team to help with talent needs, prioritization, and progress against hiring plans

-Use people analytics to inform people strategies to identify engagement drivers and work with leaders, managers, and employees to manage their action plan•

-Partner with the Management team to build organizational capability through the development of leadership teams (e.g. team effectiveness, goal development and agreement, manager capability)

-Assess and understand changing business and market trends and adjust HR strategy accordingly

WHAT YOU NEED:

-8+ years of experience in HR, including 4+ years in a leadership role

-Broad expertise in all areas (Organizational Design, Talent Acquisition, Compensation, Employee Relations)

-Experience scaling an organization

-Experience advising and directly supporting senior executives across multiple departments with a consultative style

-Experience developing compelling, data-driven business cases and building culturally-appropriate programs and plans designed to empower the team and influence senior leaders to act

-Experience in the entertainment, creative space or technology space, working directly with creative and production teams

-Partner with the Management team to build organizational capability through the development of leadership teams (e.g. team effectiveness, goal development and agreement, manager capability)

-Assess and understand changing business and market trends and adjust HR strategy accordingly

Benefits:

  • Health Insurance (medical, dental, vision)
  • SEP-IRA
  • 14 days of PTO / yr
  • 1 remote workday / wk

Mob Entertainment

Harlo Entertainment is a Toronto-based operator, management and private equity company, delivering value over 30 years of aggregate experience in both the hospitality and entertainment industry. With first-hand insights and perspectives, Harlo Entertainment defines best-in-class, luxury experience and is deeply committed to the highest level of guest satisfaction.

We are a collection of diverse individuals with unique skillsets and subject matter expertise focused on building and scaling ventures. As a member of our team, you will have the opportunity to work across multiple high-profile, growing brands including: SPINCO, Kasa Moto, MIMI Chinese, VVINES, Moneybag Vodka, Sunny’s Chinese, Parc Ave, Valerie Rooftop, Roses Cocina and more. Check out our website to learn more: www.harloentertainment.com

We are a people first culture. We strive to create great outcomes and to establish win-win partnerships through integrity, reliability, inclusivity, and great communication. Our greatest asset is our people, as they are the powerhouse behind our outcomes.

We challenge the status quo. We are disruptors. We are bold in what we do. We are brave, think big and move swiftly. We don’t just acknowledge change, we initiate and embrace it.

We always bring our best. hold ourselves accountable for over-delivering on a consistent basis. We take responsibility for the outcome of our work. Done is better than perfect.

We find a way to make it possible. We are in the business of storytelling and remarkable experiences to create moments that matter. We ooze passion and pride in everything we do. We are relentless, driven and proud. We dig deep, we get our hands dirty. There is no challenge is too big or too small for our team.

We are looking for a Talent Acquisition Manager to join our team. As the Talent Acquisition Manager, you will partner with leaders in our operating portfolio to source, attract and hire top talent while providing an efficient, innovative and experience driven process. This position will support the Director of Talent in leading best practice initiatives while building out and maintaining effective employment brand marketing and other initiatives as it relates to our talent acquisition strategy.

Our Talent team is dedicated to partnering with our portfolio businesses to maximize the potential of our greatest asset – our employees. We embrace change and the opportunity it brings. We are focused on delivering quality customer service and are committed to recruiting, developing, rewarding and retaining our diverse workforce.

What You’ll Do

  • Serve as an expert in conducting full cycle recruitment activities, including but not limited to, creating job descriptions, posting roles, sourcing, screening, and short-listing candidates, providing a best-in-class experience for both active and passive candidates.
  • Work with Director of Talent, departmental leaders and active portfolio business units to build and develop out-of-the-box recruitment strategies and solutions for all open positions.
  • Strong customer service and stakeholder management experience. Proven ability to serve as a strategic partner to stakeholders when recruiting for positions at all levels
  • Proactively build and share diverse candidate pipelines, with diversity, fit and succession planning at top of mind.
  • Develop, maintain and train team members on effective and appropriate interview guides, including but not limited to process, question banks, score cards and etiquette.
  • Develop recruitment strategies (targeting both active and passive candidates) to effectively network and identify internal and external talent pipelines for relevant positions.
  • Remain up to date with current recruitment trends and impact/efficiency of department initiatives through networking, data analytics and insights. Use this data to continuously improve strategy and initiatives.
  • Proactively use networking opportunities, talent acquisition tools, social media, and employer brand marketing to attract and maintain external partnerships with potential candidates for our companies.
  • Work with department and cross-functional teams to optimize employee retention and development.
  • Seek, organize and attend events to boost talent acquisition efforts.

What You’ll Need

  • Proven experience within Talent Acquisition, supporting full-cycle recruitment, sourcing and employer branding in a high-volume environment (hospitality experience is a bonus).
  • A people-first mindset with provide ability to deliver a best-in-class and high-touch candidate experience to both hiring managers and candidates.
  • Ability to approach Talent Acquisition with out-of-the-box, creative solutions to provide competitive and engaging solutions to meeting recruitment needs and targets.
  • Thrives in a fast-paced, dynamic and entrepreneurial working environment. This requires the ability to shift-gears and re-prioritize on a consistent basis.
  • A passion, enthusiasm and understanding of hospitality and start-ups.
  • Degree in Business Administration, Psychology, Human Resources or relevant field.

What We Offer

  • Competitive compensation, including comprehensive benefits, spending account and professional development program.
  • Opportunity to develop skills and gain experience in multiple disciplines in a fast-paced environment.
  • Dynamic and fun office culture with colleagues who share the same core values.
  • Exclusive perks from our portfolio companies, including restaurants and fitness studios.
  • Unlimited vacation policy.

Harlo Entertainment

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