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  • Staff / Crew
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About Rokt

Rokt is the global leader in ecommerce technology, helping companies seize the full potential of every transaction moment to grow revenue and acquire new customers at scale. Fanatics, Live Nation, AMC Theatres, PayPal, Uber, Hulu, Staples, Lands’ End, and HelloFresh are among the more than 2,500 leading global businesses and advertisers that use Rokt’s solutions to drive more value through every transaction by offering highly relevant messages to their customers at the moment they are most likely to convert.

With our December 2022 secondary transaction, Rokt’s valuation increased to $2.4 Billion. We are expanding rapidly and globally – operating in 14 countries across North America, Europe and the Asia-Pacific region with the largest office in NYC and a major R&D hub in Sydney. With 50% annual growth and a vibrant company culture, Rokt has been listed in ‘Great Places to Work’ in the US and Australia. Our award-winning culture is guided by our eight core values{{:}} smart with humility, own the outcomes, force for good, conquer new frontiers, enjoy the ride, raise the bar, communicate with impact, and disagree then commit. These values help us attract, engage, and develop the right talent around the globe and ensure we foster an environment that helps us all do our best work. Keen to join a fast-growing company and a vibrant culture? Learn more at rokt.com.

Requirements

The Role

  • You are a strategic and creative contributor who understands that a customer-centric approach is key in growing successful relationships. You will contribute to the company’s accelerated growth by managing and growing key client relationships through platform and product expertise, data-informed measurement, growth strategies, and a solutions-driven approach
  • You understand how to successfully drive revenue through strategic negotiations and optimizations, with a heavy focus on consultative sales and client service. This role will provide the you with professional growth, a real opportunity for career progression and international travel as the company expands globally

Responsibilities

  • Manage client relationships and deliver customer obsessed service to assigned book of business of $3M+ annually
  • Launch new partnerships and help clients see success on Rokt through dedicated account management
  • Drive continued revenue growth from assigned accounts year over year, in-line with company growth
  • Partner with business development team to onboard new clients, navigate relationships, and bring prospective clients to see success with Rokt
  • Analyze opportunities for key accounts and drive strategic optimization

Requirements

  • Proven Success{{:}} You have a Bachelor’s degree & 2-3 years experience in a client-facing account management role across digital media, marketing or digital sales with 2+ years in delivering exceptional customer experience
  • Polished Professionalism{{:}} You will have significant exposure to customers and industry partners alike. As such, you must project the professional image of the company both internally and externally. You are an effective communicator and ensure all communication, both external and internal, reflects the company culture
  • Project Management{{:}} Ability to successfully manage multiple clients, campaigns, strategies in an organized and meticulous manner. Act as a liaison between multiple internal teams (Operations, Product, Marketing, Sales) to ensure successful setup and maintenance of accounts
  • Dedication{{:}} You can reject setbacks and enthusiastically persist until ambitious goals are achieved. You are resourceful and innovative at tackling complex challenges in a timely manner
  • Creative Problem Solving{{:}} Desire to create innovative solutions with the core suite of products in order to maximize client ROI. An optimistic outlook and “can-do” approach regarding each client’s needs and their ability to scale with Rokt
  • Strategic Mindset{{:}} You are a strong, analytical problem solver with a common sense and practical solutions orientation
  • Communication Skills{{:}} You keep others in the company informed and up to date on your priorities, current tasks and work completed. You are consistently looking for ways to improve yourself professionally and you encourage constructive criticism of your work
  • Industry Experience{{:}} You’ll already have a deep understanding of digital-specific metrics, with proven success optimizing marketing campaigns to results like{{:}} Cost Per Lead, Cost Per Acquisition, Cost Per Click, CPM, Return on Ad Spend, ROI, Open Rates/Bounce Rates, etc
  • Technical Expertise{{:}} Microsoft Powerpoint & Excel, G-Suite products, Tableau, and Hubspot preferred but not required
  • Experience or understanding of Financial Services preferred but not required

Benefits

  • Safety is our highest priority. We actively invest in the growth of our people and the strengthening of our communities. Our NYC office is 100% vaccinated to keep our employees and community safe and healthy. We require all Rokt’stars and anyone else who will be onsite at the Rokt NYC office-clients, contractors, vendors, and suppliers-to show proof of vaccination and their booster shot
  • Work with the greatest talent in town. Our recruitment process is tough but diligent. We’re constantly aiming to implement our value of “raise the bar” and set high standards for our Rokt’stars. This is essential in our high-performing, high-grow culture where we strive to bring in the brightest and best talent. Our teams thrive by challenging the status quo and we encourage all of our teams to unleash their desire to achieve something bigger
  • Join a community. At Rokt we’re a community of curious explorers. We’re not afraid of venturing into uncharted territories. We work together as one single, aligned team. We value diversity and transparency which is why we support a number of internal employee resource groups including an EDI steering committee, Rainbow Rokts that empowers our LGBTQIA+ Rokt’stars, Womxn who Rokt that promotes gender equality in tech, and more
  • Accelerate your career. We want you to unleash your full potential. This is why we have an annual ‘Level Up’ allowance of $5,000 that gives Rokt’stars the ability to take courses, attend events, go to training, and more to help our great employees become even better leaders
  • Take a break. When you work hard, we know you also need to rest. We offer generous time off and parental leave policies, as well as mental health and wellness days for all employees. We even incentivize individuals to utilize their PTO with “High 5” days, an additional 5 days of PTO when you’ve used 75% of your allotted annual paid leave. We also offer a paid Rokt’star Sabbatical for employees who have been with us for 3 years or more
  • Stay happy and healthy. In order to unleash our potential, we want to ensure you’re able to keep your wellbeing a priority. This means you can enjoy a well-balanced, catered lunch 5x a week in the office along with healthy snacks. We also want you to feel at home when coming into work which is why we’re a dog-friendly office so you can bring your furry friend to work with you. As part of your wellbeing benefits, we offer a wellness stipend so you can enjoy the gym on us! In the US, access generous retirement plans like a 4% dollar-for-dollar 401K matching plan and get fully funded premium health insurance for your entire family!
  • Become a shareholder. All Rokt’stars have stock options. If we succeed, everyone is rewarded
  • See the world! We want our Rokt’stars to enjoy the ride. As we aim to bring meaning and fun to our everyday work, we host global all-staff events in amazing locations (Phuket, Thailand in January 2020, Hawaii in May 2022, and Whistler in 2023). As we strive to build a community of curious explorers, we also offer generous relocation packages for those interested in moving to another Rokt office. We have bustling offices in great cities including{{:}} New York, Sydney, London, Singapore, and Tokyo
  • We believe we’re better together. We love spending time together and are in the office most days (most teams are in the office 4 days per week). We also get that you need to balance your life and your commitments so you have flexibility to manage your own hours and can spend up to a week of every quarter working from anywhere

We believe in equality. Rokt is an Equal Opportunity Employer and we know our collective strength comes from how different we all are. We encourage you to apply for one of our open roles—irrespective of socio-economic status or background, age, gender identity, race, religion, sexual orientation, color, pregnancy, carer/family responsibilities, national and social origin, political opinion, marital, veteran, or disability status.

Salary Range{{:}} $100,000-$110,000/ year + bonus + equity + (great) benefits!

Rokt

POSITION SUMMARY

As the Director of Product Management is a strategic leadership role that encompasses all aspects of Product Delivery & Service enablement for Customers and Internal employees across our Wellness portfolio. This position requires a deep understanding of modern healthcare industry practices, it’s regulatory & compliance requirements, and expertise in contributing to the software/system delivery process to lead the delivery of innovative direct-to-patient solutions. As well as leading Product Managers, the role will work with a cross-functional team, collaborating with stakeholders to optimize software solutions & Processes, across e-commerce, practice management, and customer success initiatives within our targeted healthcare solutions.

ABOUT 10X HEALTH SYSTEM

We’re on a mission to 10X people’s wellness throughout the world by enhancing human performance. Modern medicine isn’t a patient-centric practice. We want to bring you on a wellness journey that’s going to change your life for the better and propel you to the next level. We do this by understanding your body and finding the missing raw materials that can help you perform more optimally. The 10X movement is about DOING, about being accountable. 10X Health is about BEING, and about optimal wellness, restoration, cellular repair, and regeneration. Together we’ll swim upstream to discover the root cause of your symptoms and restore your passion, purpose, and physiology. We create someone who’s truly healthy and happy by giving you the missing resources you need to accomplish all of your goals!

OBJECTIVES

  • Develop and communicate a comprehensive strategy for software solutions, products, practice management.
  • Conduct market research to identify industry trends, competitive landscape, and customer success needs.
  • Define and prioritize features and enhancements for software solutions, products, and practice management, aligning with strategic goals.
  • Influence and mentor a cross-functional team, including software developers, product managers, and Sales & Operations/Customer success stakeholders.
  • Foster a culture of innovation, accountability, and continuous improvement within the combined team.
  • Build strong relationships with internal and external stakeholders to gather insights and feedback, ensuring that software solutions, products, and Clinical solutions meet their needs.
  • Be a key stakeholder to the end-to-end software development lifecycle, ensuring high-quality, timely delivery of software solutions that meet strategic requirements.
  • Monitor and analyze performance metrics for software, products, utilizing customer success insights to optimize functionality.
  • Stay abreast of healthcare regulations and compliance requirements for software solutions, products, and practice management.
  • Collaborate with legal and regulatory affairs teams to navigate and address regulatory challenges in all areas.
  • Conduct recurring leadership development conversations, developing/coaching team members including bi weekly 1:1s

COMPETENCIES

  • Deep understanding of healthcare industry trends, regulations, practice management principles (EHR & Scheduling, and compliance), and software development best practices.
  • Strong leadership and people management skills, with a track record of building and leading high-performing teams.
  • Excellent communication and collaboration skills, with the ability to engage with internal and external stakeholders.
  • Analytical mindset with a data-driven approach to decision-making.

EDUCATION AND EXPERIENCE

  • Bachelor’s degree in a relevant field (e.g., computer science, business, healthcare management, or a related discipline). Advanced degree (MBA, MHA) is a plus.
  • Proven experience (7+ years) in combined Product Management, software development role, with a focus on direct-to-patient software solutions in healthcare.
  • 5+ years of experience managing a Product Management team.

PHYSICAL REQUIREMENTS

  • Must be able to frequently commute to the 10X Health Center in Aventura, FL
  • Prolonged periods of time sitting at a desk or computer

COMMITMENT TO DIVERSITY

As an equal opportunity employer committed to meeting the needs of a multigenerational and multicultural workforce, 10X Health System recognizes that a diverse staff, reflective of our community, is an integral and welcome part of a successful and ethical business. We hire local talent at all levels regardless of race, color, religion, age, national origin, gender, gender identity, sexual orientation, or disability, and actively foster inclusion in all forms both within our company and across interactions with clients, candidates, and partners.

If this position caught your eye, send us your resume! For best consideration, include the job title and source where you found this position in the subject line of your email to [email protected]. Already a 10X Health candidate? Please connect directly with your recruiter to discuss this opportunity.

10X Health System

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About Us:

LTIMindtree is a global technology consulting and digital solutions company that enables enterprises across industries to reimagine business models, accelerate innovation, and maximize growth by harnessing digital technologies. As a digital transformation partner to more than 700+ clients, LTIMindtree brings extensive domain and technology expertise to help drive superior competitive differentiation, customer experiences, and business outcomes in a converging world. Powered by nearly 90,000 talented and entrepreneurial professionals across more than 30 countries, LTIMindtree — a Larsen & Toubro Group company — combines the industry-acclaimed strengths of erstwhile Larsen and Toubro Infotech and Mindtree in solving the most complex business challenges and delivering transformation at scale. For more information, please visit www.ltimindtree.com.

Role: Product Manager

Location: Phoenix, AZ

Job Description:

Fraud, Risk, and AML with experience in Inventory Management, Case Management risk mitigating strategies, Anti Money Laundering (AML)systems, transactions in payments and cards for the financial domain.

· 8+ Years Experience Product Manager – AML – Inventory & Case Management / Technical Experience of tools for Inventory& Case Management. Tools experience like Actimize or others

· Bachelor’s degree in engineering, Statistics, Economics, Finance, Mathematics, or a related quantitative field.

· Work with various stakeholders during strategy development and conversion efforts to identify product needs; develop a comprehensive plan.

· Model development and governance experience in the risk domain.

· Strong knowledge of payment and card products and services, including Experience in the financial domain.

· Experience in fraud strategy/processes and/or fraud analytics is a plus.

· Strong verbal and written communication skills; experience with stakeholder management.

· At least 5 years of Product management experience, with experience managing 1-2 product teams preferred.

· 5+ years of experience building & shipping products in payments, compliance, inventory management, case Management and/or fraud/AML systems at a financial institution

· Agility & Flexibility – SDLC knowledge of Agile Methodology – Rally tool.

LTIMindtree is an equal opportunity employer that is committed to diversity in the workplace. Our employment decisions are made without regard to race, color, creed, religion, sex (including pregnancy, childbirth or related medical conditions), gender identity or expression, national origin, ancestry, age, family-care status, veteran status, marital status, civil union status, domestic partnership status, military service, handicap or disability or history of handicap or disability, genetic information, atypical hereditary cellular or blood trait, union affiliation, affectional or sexual orientation or preference, or any other characteristic protected by applicable federal, state, or local law, except where such considerations are bona fide occupational qualifications permitted by law.

LTIMindtree

$$$

BLEND360 is an acclaimed, forward-thinking Data, Digital Marketing, & AI Solutions Company, dedicated to fueling remarkable outcomes for our Fortune 500 clients. Our trajectory is one of continuous expansion, emerging at the crossroads of cutting-edge analytics, data proficiency, technology, and digital marketing excellence. We are seeking a Consumer & Brand Insights Manager to contribute to our next level of growth and expansion for our client in the CPG industry.

This role aims to be a key advisor, providing crucial insights to our client’s Innovation, Brand, and Category teams. Responsibilities include identifying market opportunities, understanding consumer behaviors and trends, and connecting them to the industry. The role is vital for evolving the understanding of consumer segments, defining the branded portfolio, and enhancing their market positioning through improved consumer insights processes.

Responsibilities:

Stakeholder Management

  • Work closely with leaders and other stakeholders to diagnose main opportunities, identify strategic initiatives and set priorities

Deliverables

  • Generate regular insights reports on a weekly and monthly basis.
  • Stay updated on market trends, assessing their impact and collaborating for strategic planning.
  • Conduct comprehensive consumer research through surveys, focus groups, and various methods.
  • Analyze consumer data, create personas, and inform product development and marketing strategies.
  • Monitor market trends, competitor activities, and emerging needs to identify growth opportunities.

Market Intelligence Process

  • Develop and manage our market information database, manage multiple data sources, build our dashboards, platforms and automate processes. Providing continuous support to enhance Market Intelligence program.
  • Prepare primary and secondary market research with internal/external key partners.
  • Develop our communication devices (reports, forums, webinars, meetings, etc.) and routines to appropriately share actionable intelligence with audiences in a timely manner.

Skills:

  • Experience with various data sources (IRI, Nielsen, Syndicated, USDA, etc.)
  • Proficient in Microsoft Excel, PowerPoint, marketing tools and methodologies

Qualifications:

  • Bachelor’s degree in Psychology, Marketing, Economics, Business, Statistics, or related field
  • 6+ years of work experience in consumer and marketing insights or similar insights roles
  • Has worked in a corporate environment, working in a cross functional environment, with proven insights experience to sales teams
  • Experience with analytics and insights
  • Travel: Mostly domestic, up to 30%

The starting pay range for this role is $101,000 – $137,000. Actual compensation within the range will be dependent on several factors including but not limited to relevant experience, skills, certifications, training, and location. It is not typical for an individual to be hired at or near the top of the range and determining factors for compensation are considered for each individual circumstance. Our client also offers a competitive benefits program to meet the health and financial well-being their team and their families. You can look forward to a range of benefits including medical, vision, dental, paid time off, and paid holidays.

Blend

$$$

A Global Leader in Business Events

PCMA is the world’s largest and most forward-thinking community for Business Events Strategists and organisers, providing senior-level education, networking and market intelligence for the global business events industry.

Our vision is to drive global economic and social transformation through business events.

We are achievers with a mission to educate & inspire more than 7,000 members and an audience of more than 50,000 individuals through the creation of meaningful experiences that set out to disrupt “thinking” at the intersection of social consciousness and commerce.

Headquartered in Chicago, with an Asia Pacific office in Singapore – PCMA’s world-class management team oversees members in more than 40 countries globally – and growing!

We hire ambitious, capable professionals who thrive on entrepreneurial spirit, collaboration and who want to “Change the Way the World Works”. Our people are passionate about progress, welcome constant change and understand the value of engagement and success. We love coming to work because we believe in our products, services and our culture.

Our Strategic Plan – Member Centric, Innovation, Solutions.

Our five-year strategic plan guides all of our activities. It helps us focus on our priorities and provides measurable standards of our performance. The plan leverages the best of our experiences and the knowledge about where the industry needs to go in the future. We have three critical organizational goals that will help us achieve our vision and mission.

Our People and Culture

  • Our people have a Passion for Progress.
  • Our people contribute to a variety of projects that positively impact our members and social issues at large.
  • Our people are fearless, innovators and collaborators who know how to leverage the collective genius of the whole to execute on large-scale events and who take smart risks – testing, measuring, and creating again.
  • Our people work with leading brands and influential business leaders across the country and around the world.
  • Our people enjoy the autonomy and flexibility to manage their work; while our expectations are high, we expect our people to bring their best ideas and their best self to work each and every day.

Above all, our People are valued. They play a meaningful role in building solutions and shaping the future of PCMA. We believe that having a diverse workforce is not enough; we also need to build a culture of inclusion that leverages the strengths of all of our employees.

We believe that there has never been a more important time than right now for people and communities everywhere to come together to confront our economic and social challenges. Business events have the power to do just that.

Position Overview

The Project Manager, Marketing Role:

The Project Manager is accountable for delivering business results on time and within budget in collaboration with internal business owners. This role’s primary focus is developing and implementing marketing activations for PCMA and its sub brands. The Project Manager drives and tracks business results as well as analytics of the Marketing team’s progress. The Project Manager is responsible for managing the workflow and communications, ensuring seamless coordination and optimal use of team with Microsoft tech solutions for efficiency to minimize risk and maximize return on investment.

Key Accountabilities:

  • Develop and maintain project plans for integrated marketing campaigns, outlining tasks, timelines, and resource requirements.
  • Collaborate with internal business owners and cross-functional teams to align marketing initiatives with organizational goals.
  • Utilize internal and external creative resources effectively to enhance the impact of marketing activations.
  • Ensure seamless collaboration with leading daily stand ups among team members, leveraging Microsoft technologies for efficient communication.
  • Manage an assigned portfolio of products/services, overseeing the development and execution of marketing campaigns.
  • Prioritize tasks and allocate resources based on project requirements and business objectives.
  • Utilize Microsoft technologies including Microsoft 365, Teams, and Jira to enhance communication and collaboration within the Marketing Team.
  • Explore innovative ways to leverage technology to optimize marketing processes and communication globally.

You will bring with you to this role:

  • Bachelor’s degree in English, Marketing, Communications, or related field.
  • Minimum five years related communications, marketing experience managing projects.
  • Must be able to demonstrate a strong understanding of current marketing strategies and analytics, as well as a track record of participating in marketing success.
  • Must be detail-oriented, possess strong organizational skills, and show ability to prioritize, multi-task and maintain flexibility in a fast-paced environment.
  • Outstanding written and verbal communication skills, including editing and proofreading skills.
  • Self-motivated and able to work independently, as well as interact with a variety of project teams.
  • Must have a strong working knowledge of the Microsoft Office suite and proficiency in project management software, such as Basecamp or Asana.
  • Knowledge of Scrum and Agile Project management, and Salesforce a must.
  • Must have a strong understanding of the Business Events Industry landscape.
  • Ability to command a room and motivate teams to meet deadlines.
  • Ability to clearly communicate with and extrapolate details from internal stakeholders before timelines are established and deadlines are set for marketing deliverables.
  • Must possess good organizational skills and show ability to address several issues simultaneously.

Physical Requirements and Environmental Conditions

  • Ability to perform work utilizing a computer for extended periods of time.
  • Ability to grasp objects utilizing the fingers (fine motor manipulation).
  • Ability to travel by air or ground transportation as required in performing the work.

PCMA is an equal opportunity employer. We are committed to a work environment that supports, inspires, and respects all individuals and in which personnel processes are merit-based and applied without discrimination on the basis of race, color, religion, sex, sexual orientation, gender identity, marital status, age, disability, national or ethnic origin, military service status, citizenship, or other protected characteristic.

PCMA

$38.50 – $55.00 (est. hourly)

Job Summary:

Our client is seeking a Senior Marketing Campaign Manager to join their hybrid team! Are you an expert at translating data into insightful and effective narratives? Are you passionate about using data to drive smarter business decisions? Are you passionate about brands, advertising campaigns, and sport sponsorships? And most of all, do you want to personally make a big impact? If so, this is the perfect opportunity for you! The selected candidate will join the organization’s world-class research, analysis, and listening function that delivers objective, actionable data-driven insights, and sharp creative marketing strategies.

This role allows for applicants in Atlanta, Chicago, New York, Seattle, and Indianapolis.

Duties:

  • Develop deep knowledge of the business, customer, and competitive landscape
  • Use knowledge of the business to proactively identify new research opportunities and listening engagements, in addition to fielding stakeholder requests
  • Translate business questions into research plans that included mixed method research programs
  • Collaborate with peers and other subject-matter experts to analyze results, identify key insights, and generate clear business recommendations
  • Influence senior executives to inform business decisions using research-based insights
  • Proactively socialize research with other researchers and key stakeholders
  • Work within cross functional strategy and measurement teams on ways to understand creative performance and overall campaign effectiveness
  • Travel on rare occasion for in-person engagements and/or listening events
  • Translate data and insights into powerful, compelling stories that bring customers to life and inspire action

Desired Skills/Experience:

  • Bachelor’s degree or equivalent required
  • 6+ years experience in market research or a related field
  • Expertise in primary qualitative and quantitative research methods as well as analysis of secondary data from various sources
  • Must have experience using the following tools: Microsoft Excel, Google Sheets, and Google Slides
  • Deep understanding of brand and advertising research and principles
  • Experience working with sports marketing or sponsorship campaigns including media valuation, sponsorship impact, and ROI measurement
  • Customer-obsessed and relentless in leveraging insights to inform business decisions
  • Proven track record of influencing and inspiring cross-functional peers and senior leaders to take action on insights or new opportunities
  • Self-motivated and capable of working in a fast-paced, startup environment while managing multiple projects simultaneously
  • Strong written communication, verbal communication, presentation and interpersonal skills

Benefits:

  • Medical, Dental, & Vision Insurance Plans
  • 401K offered

KellyMitchell Group

$$$

Customer Success Manager

HotelTech SaaS platform

Miami, FL (On-site in office Mon-Fri in Downtown Miami)

Salary range: $70,000-$80,000

Join a seed funded international technology startup that is disrupting the hotel and hospitality industry. Their innovative SaaS marketplace solution is bringing digital transformation to the hospitality back office. We are now expanding and recruiting an ambitious customer success manager to join the team in Miami.

This is an opportunity to join at an early stage in the company’s growth as the second CSM on the team, working closely with the company leadership to help customers gain maximum value from the platform and ensuring high retention rates amongst your customer portfolio.

Requirements

  • Previous experience in a customer success position in SaaS technology
  • Strong desire to join a startup environment as part of a small and fast-growing team
  • A great communicator who is able to explain new concepts in a clear and understandable manner
  • Commercial mindset that helps to retain customers and identify new opportunities to expand product usage
  • Quick to learn a new SaaS product/industry to effectively guide customers
  • A background working with customers in hospitality, leisure, restaurants or eCommerce could be beneficial
  • Able to work in the office alongside your colleagues Monday to Friday

What’s in it for you?

  • Opportunity to join the team at the beginning of the journey, working closely with the senior leadership team to contribute to strategy and growth
  • Fast career progression in a high potential startup
  • Play a key role in a company disrupting the hospitality industry with innovative technology

North Starr

The Customer Success Manager is responsible for the delivery of our organizational objectives for our private label and co-manufacturing customer partners. This includes but is not limited to creating internal alignment and delivery of customer activities and requirements, delivery of budgetary margin goals, optimization of customer’s product portfolio, development, and delivery of customer scorecards, and establishing and sustaining high levels of customer satisfaction.

Responsibilities:

  • Developing and coordinating internal cross functional requirements to support the on-boarding, launch, and on-going account management activities to deliver our private label and co-manufacturing customer partners objectives and our organizational objectives.
  • Establishing an inseparable relationship with our private label and co-manufacturing customers by:
  • Creating and executing account plans and strategies to deliver on customers objectives.
  • Creating organizational awareness and alignment of account plans to execute on customer requirements and contract terms (i.e. – service level and quality metrics)
  • Maintaining targeted levels of customer satisfaction, net promoter scores, and customer effort scores by maintaining high levels of category and customer understanding, high levels of responsiveness and availability, giving our customers more than we take, and delivering on our commitments.
  • Conducting external business reviews to evaluate performance metrics and re-establish action logs and priorities to achieve customer objectives.
  • Delivering P&L objectives for our private label and contract manufacturing customers by:
  • Partnering with Sales Account Lead and other commercial team members to develop accounts plans and strategies to deliver business objectives.
  • Creating organizational awareness and alignment to enable execution of account plans and strategies.
  • Conducting internal business reviews to evaluate performance metrics and re-establish action logs and priorities to achieve business objectives.
  • Assisting in the execution of SIOP (Sales, Inventory, and Operations Planning) process related to private label and co-manufacturing accounts. This includes but is not limited to establishing customer requirements, product portfolio roles and on-going optimization, forecasting, and inventory management.
  • Responsible for supporting internal project management function in the business case development, commercialization, and on-going execution of new products.
  • Ensuring coordination and timely follow-up of all project plan tasks and activities, including trials.
  • Driving team to resolution of issues and risks and escalate accordingly.
  • Maintaining a strong understanding of the category, the consumer, and the customer:
  • Subscribing to and reading category, consumer, and customer reports
  • Partner with Research and Development team to maintain continuous understanding of technology platforms within our operating categories.
  • Partnering with category management team to maintain thorough understanding of changes in category dynamics.

Qualifications:

Must be…

  • A consumer first. The consumer guides our decision-making process. We solve for their needs through our customers. It all begins with them.
  • An owner. The performance of the marketing department starts with you; however, you also influence the organization. One individual’s actions can shape or make change across the organization.
  • A farmer. We are building for the future. It takes hard work and a humble attitude. You start small, plant an idea, anticipate change in an unrelenting, constantly changing environment, adapt, and grow so that we can harvest our success in the future. That said, it starts with you getting up and going to work each morning.
  • A teammate. We want to go far not “just” fast. To go far, we must go together.
  • An entrepreneur. You will need to embrace risk and be willing to fail. The greatest ideas that you create will likely be inspired by a failure first.
  • Persistent. If we are moving fast, taking calculated risks, and striving for excellence, we will be met with adversity. In those moments, you must be able to get back and persist.

Must have…

  • Bachelor’s degree in business, sales, marketing, and/or related field or equivalent experience.
  • 5+ years of account management responsibility with strong preference of CPG industry related experience; desired experience in beverage category
  • Demonstrated ability to interact and support external customers with highly professional attitude.
  • Demonstrated ability to interact and support various internal cross-functional departments – operations, supply chain, customer service, sales, marketing, etc.
  • Excellent listening, and strong oral/written communication skills.
  • Organized and detail oriented. Able to prioritize work, meet deadlines, and work independently.
  • Highly motivated; takes initiative without being asked, displays a sense of urgency, and requires minimal oversight.
  • Able to creatively problem solve; flexible, proactive, and able to work in a fast-paced environment.
  • Exhibit a high-level of intellectual curiosity; ask the right questions to ensure a thorough understanding of the opportunity.
  • Contribute to establishing practices, tools, and templates for standardized use throughout the organization.

Must want…

  • To strive for excellence and win

Hours and Pay:

We offer a competitive base pay rate and a comprehensive benefits package for full-time employees. Hours are standard Monday – Friday business hours on-site at our Little Chute, WI facility.

Safety Statement:

At Trilliant Food and Nutrition, safety is every employee’s first responsibility. We expect all employees to adhere to all safety practices, have the moral courage to stop other individuals from performing unsafe acts, and immediately report unsafe conditions.

Disclosures:

  • The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.
  • Responsible for following food safety/regulatory policies and procedures, executing responsibilities as identified in standard operating procedures, and reporting food safety/regulatory concerns to the Production or Quality Manager.
  • Trilliant Food & Nutrition is a Drug Free Workplace.
  • All applicants are subject to a background check as a condition of employment.
  • EEO/AA including Vets and Disabled.
  • If you need a reasonable accommodation for any part of the employment process, please contact us by email at [email protected] and let us know the nature of your request and your contact information.

About Us:

  • TRILLIANT FOOD & NUTRITION, located in Little Chute, WI is a state-of-the-art, vertically integrated production facility which has been a pioneer in the U.S. specialty coffee market since 1979. We have used our years of experience and skill in the traditional coffee segment to produce one thing: great coffee. Our facility features the most current, high-speed equipment to support our commitment to quality, value, speed-to-market, and innovation.

  • HORSESHOE BEVERAGE COMPANY, located in Neenah, WI is a leading ready-to-drink beverage manufacturer focused on providing consumers with an outstanding beverage experience wherever, whenever. Leveraging industry-leading talent, state-of-the-art equipment, and our vertically integrated supply chain, we strive to be at the forefront of beverage innovation each day and deliver the highest quality beverages to our customers first.

  • The teams at TRILLIANT and HORSESHOE come to work each day with relentless energy, enthusiasm, and a promise to enhance the beverage experiences of millions of people. We invite you to explore opportunities at TRILLIANT or HORSESHOE, to see if your talents and career aspirations may fit with our openings.

Diversity and Inclusion at TRILLIANT and HORSESHOE:

We believe talented, great people are the building blocks of our success. We believe in finding the right people, with the right attitude, and providing them with opportunities to excel.

Trilliant Food & Nutrition, LLC

Location: Denver (onsite Tues/Wed/Thurs)

Salary: $70-72K DOE + up to 10% annual bonus (paid quarterly)

One of our digital marketing agency clients is looking for a Paid Search Manager to join their team for an all-new full-time position.

This Paid Search Manager will be reporting to the agency’s Head of Search and responsible for building and implementing paid search strategies for a number of assigned key accounts (food/bev delivery, consulting firm, electronics/consumer goods).

The Paid Search Manager must have experience performing in-depth analysis against KPI’s, owning day-to-day optimizations, designing and implementing innovative test ideas, managing paid search budgets, providing performance metrics/reporting, etc.

Ideal Paid Search Manager candidates will have:

– 3+ years of paid search advertising experience

– BA degree in business, math, marketing, engineering, science or related field

– Proven track record of success implementing, managing, and optimizing ongoing paid search advertising campaigns

– Proven ability to manage multiple accounts and projects simultaneously to meet objectives/key deadlines and deliver against KPI’s

– Experience with website and lead analytics – i.e. UTM tagging, Google Analytics, etc.

– Ad platform certi?cations

– Outstanding data handling and analytical skills

– Excellent written and verbal communication skills

– Well-organized and ?exible; able to move from project to project without delay.

– A passion for Digital Marketing and learning!

Nice to have:

– Ad agency experience preferred

– Mobile experience is strongly preferred

Job Responsibilities:

– Work on assigned key accounts and build/implement state-of-the-art paid search strategies.

– Perform in-depth analysis with the aim of delivering strong performance across the KPIs set.

– Own day-to-day optimizations across channels, design and implement innovative test ideas, manage budgets, provide performance reporting, and additional duties relating to ensuring performance is on-target or exceeds expectations.

– Be curious and unafraid to push the boundaries while thinking of the big picture

– Deep dive into the details through proactivity, eagerness, and self-motivation.

*Hybrid schedule onsite 2-3 days per week Tues/Wed/Thurs

**Computer will be provided

***Full benefits including medical insurance, PTO, additional perks

24 Seven Talent

$$$

Infogain is a human-centered digital platform and software engineering company based out of Silicon Valley. We engineer business outcomes for Fortune 500 companies and digital natives in the technology, healthcare, insurance, travel, telecom, and retail & CPG industries using technologies such as cloud, microservices, automation, IoT, and artificial intelligence. We accelerate experience-led transformation in the delivery of digital platforms. Infogain is also a Microsoft (NASDAQ: MSFT) Gold Partner and Azure Expert Managed Services Provider (MSP).

Job Title: Ecommerce Project Manager

As a Project Manager for our Issaquah based client, you will be the face of Infogain as you orchestrate a multi-year, multi-country ecommerce platform implementation.

What you’ll do

  • Manage the day-to-day work of your delivery team, both onsite and globally
  • Ensure that all assets and resources are identified to successfully meet client expectations / requirements
  • Develop and maintain all project deliverables including project charters, budgets, project plans, risk / issues logs, project dashboards / management reports and change orders etc.
  • Drive project delivery through effective use of internal and external meetings
  • Act as the client’s confidant and primary point of escalation
  • Contribute to establishing project vision
  • Manage and control project scope and the change control process
  • Assure that projects are delivered according to schedule and within budget
  • Ensure that all project documentation uses standard / approved formats, follows internal documentation processes, and is reviewed / approved prior delivery to the client
  • Act as the client point-of-contact for project related issues

Who You Are:

  • You are equal parts planner, problem solver, analytical thinker and client relationship builder
  • You will be working closely with global teams and clients to drive digital solutions that are delivered on-time and on-budget without compromising quality
  • You will be a key player in building a positive team environment. You are great at building relationships and driving team collaboration
  • You love the details, get excited about planning weeks / months ahead and thinking about risks that may get in our way. You’re also able to rise above the details to see and think about the big picture
  • You’re crazy organized and comfortable prioritizing when there are too many balls in the air
  • You love problem solving. You know how businesses work. And, you have excellent verbal & written communication skills
  • You have a deep understanding of project management tools and methodologies
  • You thrive in a fast-paced environment and know how to adapt your approach when working with people from different disciplines (technology, creative, data, strategy, and marketing engagement)

Critical to have:

  • Prior experience in both ecommerce development and managing ecommerce-related projects
  • Experience with Magento
  • Experience in managing Agile projects, with a strong background in setting up Jira and/or Azure DevOps
  • Ability to work and lead teams in a global delivery model
  • Excellent leadership skills, problem-resolution abilities, and good judgment

Infogain

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