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Role overview
Business Managers are both Leaders and Doers, able to directly manage client engagements with analyst support, as well as lead other account teams. They are expected to serve as the “face” of Spotlight in a lead role and can handle complex clients and issues and bring proactive strategies to the table to help grow sales. Spotlight’s best Business Managers are able to effectively communicate at a senior level, and have a proven track record of solving complex Amazon challenges. They demonstrate skill at driving business growth and influencing strategic change.
You will successfully be able to manage large, complex clients independently and lead day to day client engagement around ecommerce performance and strategy. You will drive the client calls and monitor campaign activity against approved budgets. You will also be able manage engagements directly where needed, including setting up, monitoring and tracking online marketing campaigns on Amazon and other retailer media platforms. This includes Search and Programmatic campaigns across our network of platforms.
The Business Manager will act as a partner for our clients and consult with them around investment levels, product assortment and media strategy while highlighting opportunities for the client and helping to rectify any potential issues that may arise.
The ultimate goal for this role is to provide best in class service while helping to grow our clients’ business and promote the value and philosophies Spotlight brings. As a more senior member of the media team, you will also be tasked with working with our Media Analysts and helping develop them as they progress in their careers. You will report into a Senior Business Manager or Associate Director.
Retail knowledge is also a plus, as we help our clients view their ecommerce businesses holistically. You will be collaborating closely with retail focused BusinessManagers and/or Retail Analysts who will be responsible for driving strategy, managing day-to-day catalog work, and consulting on channel-specific challenges.
Key Accountabilities:
- Lead daily client engagements and drive strategy discussions;
- Help Client to plan and develop a budget and then deliver campaigns according to KPIs agreed to with the client;
- Provide guidance on product optimizations to ensure campaigns are set up for success;
- Manage keyword selection and optimum bid levels across available advertising options;
- Develop and manage daily, weekly, and monthly reporting, analytics, and performance insights for digital marketing campaigns;
- Establish key metric reports, track progress and trends, and effectively communicate campaign results and insights;
- Create, test, measure and analyze customer shopping and purchasing behavior for improved outcomes;
- Managing promotional planning calendar for client campaigns;
- Drive the strategy discussions with the Clients
- Lead the bi-weekly client calls
- Provide guidance and support to analysts to help them develop their skills and achieve their career goals through mentoring, training, and professional development opportunities
- Check budget pacing daily
- Review search and display campaign activity daily but provide analysis on a weekly and monthly basis
- If Media and Retail engagement (Full Service), maintain close connection with internal Retail focused team to provide holistic strategy, execution and support to Clients
- Work with teams to identify new opportunities for clients under management
- Work with teams to quickly identify and resolve any client issues
- Identify and provide reminders of value Spotlight drives for our clients
- Other Duties as assigned.
This list is not exhaustive and there may be other activities you are required to deliver.
Skills, Experience & Qualifications Required
- Bachelor’s Degree with at least 4 years of Amazon and/or other online retailer media management experience; digital media experience a plus
- Experience managing people or teams
- Possess strong interpersonal, presentation and communication skills;
- Strong analytical skills, with excellent knowledge of Microsoft Excel;
- Detail-oriented, good project management and organizational skills with the ability to work on tight deadlines;
- Knowledge of Google Adwords, Amazon Retail Analytics, Amazon Vendor Central, Amazon Marketing Services;
- Innovative, scrappy, and independent thinker with the ability to influence using data;
- Ability to thrive in dynamic and demanding situations with minimum supervision;
- Team player with a genuine desire to contribute to the overall success of the entire team in addition to strong written and verbal communication skills to effectively collaborate internally with colleagues and externally with clients;
- Amazon / ecommerce retail experience also helpful including overall ecommerce business management on either the brand, retailer, or agency side;optimizing PDPs; planning and executing merchandising strategies; and executing content marketing, price promotion, and budget allocation that accelerate sales for clients
Salary Range: $92,000-$130,000
Ascential’s Supporting Beliefs
- FOCUS: we ruthlessly prioritize and always keep things simple
- ALL IN: once we commit, we deliver, with a clear focus on outcome
- TRUSTWORTHINESS, TRANSPARENCY & OPENNESS: transparency inspires trust & empowers
- BE CREATIVE: we are smart, pro-active innovators
- FACTS: we always use data & insight to inform our work
- EMPATHY: we can be relied upon for fairness and consideration
- NO SILOS: one team, one face, one reputation
ACCEPT Values
- Adaptability: continuously learn, continuously improve
- Collaboration: invest in each other’s success
- Curiosity: ask questions with an entrepreneurial spirit
- Empowerment: take risks, own our successes
- Passion: take pride in our work and in our clients’ brands
- Transparency: default to authenticity, honesty and accountability
What We Offer
Our benefits package incorporates what we’re passionate about – unlocking your future, overall well-being and sustainability – whilst giving you control over your benefits.
- Unlimited PTO
- 401K – Saving Incentive plan
- Very Generous Medical, Vision, and Dental Insurance plans
- Flexible Spending Accounts
- Great learning and development opportunities
- Life Assurance and Disability insurance
- Option to opt into the Ascential Shares Scheme
Inclusive Workforce
At Ascential, our goal is to create a culture where individuals of all backgrounds feel comfortable in bringing their authentic selves to work. We want all Ascential people to feel included and truly empowered to contribute fully to our vision and goals.
Everyone who applies will receive fair consideration for employment. We do not discriminate based upon race, colour, religion, sex, sexual orientation, age, marital status, gender identity, national origin, disability, or any other applicable legally protected characteristics in the location in which the candidate is applying.
If you have any accessibility requirements that would make you more comfortable during the application and interview process, please let us know so that we can support you.
For more information on our culture, visit Ascential.com.
Want More Info?
Find out more on what our people say:
Ascential YouTube Channel
If we inspire you, why not join and inspire us?
Spotlight, An Ascential Company
The Digital Marketing Manager oversees all digital communications for TLP including:
Management and execution of all social media for The Local Palate and The Local Palate Marketplace:
- Manage social media including Facebook, Twitter, Instagram, Pinterest, and emerging social media platforms and digital trends, including “Shop” capabilities; including but not limited to adding new platforms, such as TikTok
- Establish and hit goals for growing followers and increasing engagement on all channels
- Optimize our social content as well as a grow our reach and engagement; write compelling social copy in the TLP voice; select and format imagery for each post, including but not limited to video
- Submit previews and/ or collabs for Marketplace vendor or sponsor approval and make any necessary edits
- Engage on all channels (responding to comments/messages, liking/commenting on photos, following relevant accounts, etc. to grow the audiences)
- Continuously provide updated copy and new imagery for paid social campaigns; develop ongoing e-commerce campaigns in coordination with Digital Editor
- Plan and coordinate giveaways
- Strategize and execute new brand-optimizing social media campaigns, such as influencer take overs, exclusives, video, etc.
- Provide pre- and post- social media coverage for all TLP events, including content recaps, engagement with talent/attendees, as well as other events as needed
Management and execution of all e-newsletters:
- Maintain content and production schedule for multiple e-newsletters
- Produce all newsletters including designing templates; building weekly newsletters; writing or assigning copy and securing images; reviewing with appropriate team members, sponsors, vendors prior to sending; scheduling/sending
- Oversee growth of new e-newsletter products, including the addition of multiple regional options
- Promote all newsletters across digital channels to grow subscriber bases
- Confirm sponsored newsletters ensuring all contracted digital elements are delivered and reported
- Establish and hit goals for growing subscriber audience through all e-newsletters
General marketing support for the Director of Sales & Marketing including producing regular reports on all metrics; maintaining content calendars for all social and newsletter content; creating surveys for subscriber base to gather demographic and audience information; generating ideas for new sales and marketing opportunities
Qualifications
The ideal candidate has a passion for sharing stories, an appreciation for good food, and an excitement for growing an established media brand.
- 3 years of experience managing professional social media account(s)
- Proven track record for social media growth and engagement with an established brand
- Proficiency in all social media platforms, including all capabilities (Live, Stories, Shop, design-enhancing apps, including Canva)
- Experience working in MailChimp, Later, Adobe products, and all social media platforms
- Graphic design experience a plus
- Located in Charleston, SC
The Local Palate
Summary/Objective
We are looking for a digital marketing manager to join and help lead our marketing efforts for our Enro brand. This person will partner with the Enro DTC Director to set the strategic and creative direction for Enro email, paid advertising and social media campaigns while tactically executing at a level to lead the business toward significant sales growth over the next few years. Operating with a “startup” mentality, the right person should be willing and able to wear many hats: strategic, tactical, creative and administrative.
Essential Functions
- Develop email marketing strategies to support key business priorities including new product launches, seasonal marketing campaigns, and CRM goals such as customer acquisition and retention
- Oversee all elements of email campaign development to include database segmentation, copywriting, design, build, testing/QA and deployment of dynamic triggered (automated programs) and batch emails; Composing Monthly Content Calendar to align email, social media and blog campaigns
- Analyze email performance, A/B testing results, KPIs including engagement and sales metrics, and leverage learnings to inform campaign planning and optimization
- Develop e-mail acquisition strategies, deploy email remarketing and monitor/drive customer engagement, retention and profitability.
Social Media
- Develop relevant and engaging content (copy, images, video, graphics) for social media channels that resonates with our customer audience, drives awareness and leads to an increase in sales revenue
- Development and implementation of social media campaigns including engagement tactics, brand awareness, and contests for Facebook, Twitter, LinkedIn, Pinterest, Google+, Instagram, and YouTube
- Ability to develop and implement unique and effective paid social media ad campaigns via Facebook, Twitter, LinkedIn or YouTube, including paid ads, promoted posts & pins, and contests
- Identify and cultivate social media influencers (and bloggers) to generate awareness and social reach
- Measure and report the performance of all digital marketing campaigns, and assess against goals (ROI and KPIs)
- Identify trends and insights and optimize spend and performance accordingly
- Ability to efficiently manage and monitor multiple social & digital communication campaigns on a scheduled basis
Required Education and Experience
- Undergraduate degree in marketing or a related field
- 5+ years of working experience in digital marketing
- Knowledge of HTML, Graphic Design Software & MailChimp Required
- Excellent written communication and copywriting skills
- Expert knowledge of social media platforms and social management tools for both organic and paid content
- Expert knowledge of Woo Box (or other contest management platforms)
- Advanced knowledge of Google AdWords and of SEO
- Solid knowledge of website analytics tools
- Proven ability to self-prioritize workload and meet deadlines
- Required to be analytical and able to translate data insights into actionable and profitable marketing plans
- Up-to-date with the latest trends and best practices in online marketing and measurement
- Shopify Plus experience preferred
The Apparel Group, Ltd
Our client, a prestige beauty company, is looking to hire a Senior Manager of Paid Media in their NYC office on a hybrid basis (in-office 3 days/wk). This person will report into Global Marketing and be responsible for building awareness and conversion through yearly activation and communication plans.
Job Duties Include:
- Have a passion for pop culture, social media, and trends to and to use those for unique and innovative approaches to the companies 360-degree communication plans
- Collaborate with Global Marketing on key launches and activations with the ability to create and develop comprehensive media and communication plans that will drive brand awareness and sales across all channels
- Work directly with external digital agency partners to develop strategic communication plans
- Contribute recommendations for future initiatives and give on insights, trends, and competitor activity
- Identify premier partners for digital content creation and lifestyle photography
- Lead the process of creating ideas for media, eCommerce and social media posts and have team execute said ideas
- Manage communication with external agency on internal brand website updates
- Recommend testing strategies to optimize performance from delivery to purchase to other engagement by backing up with clear objectives and measures of success
- Keep the brand at the forefront of developments in digital marketing consistently reviewing new technologies
- Generate and sustain a budget tracker of media spend to guarantee the company is not overspending and they are delivering maximum ROI
- Partner with brand team on influencer activations across multiple media platforms
Job Qualifications Include:
- Minimum 5+ years of related experience, preferably in beauty and/or luxury
- Experience with external agencies / vendors with the ability to build and maintain strong, collaborative relationships with agencies and media partners
- Experience with Amazon and ecomm platforms, a plus
- Experience with Google Analytics, SEO/SEM optimization, paid social campaigns
- Self-motivated and solutions-oriented professional, with proven ability to deliver creative marketing solutions on time and within budget
Salary: $110k-$115K
**PCG, in good faith, believes that this posted range of compensation is the accurate range for this role at this location at the time of this posting. PCG and our clients may ultimately pay more or less than the posted range depending on candidate qualifications. This range may be modified in the future. While PCG appreciates all applicants, only those qualified will be contacted. Thank you for your application. We look forward to hearing from you!
Pyramid Consulting Group, LLC is an Equal Opportunity Employer that takes pride in a diverse environment. We do not discriminate in recruitment, hiring, training, promotion, or other employment practices for reasons of race, color, religion, gender, sexual orientation, national origin, age, marital or veteran status, medical condition or disability, or any other legally protected status.
Pyramid Consulting Group, LLC
Job Title – Channel Marketing Manager Level III
Location – Los Angeles, CA – Remote
Duration – 9 months contract
Pay Rate – $57.00 – $63.00/hr. on W2 without benefits
Job Description
- We are looking for a Channel Marketing Manager with experience in B2B marketing and preferably experience in the tech industry.
- This person will be highly engaged and responsible for coordinating the development and execution of marketing tactics with partners and reporting on effectiveness and impact.
- This is a traditional partner role supporting not only the channel ecosystem of partners, but partners building new applications, bots and solutions on the platform.
Responsibilities:
- Be an advocate for Partners with cross-functional colleagues.
- Assist in management and development of go-to-market content for our partners
- Quarterly partner campaign playbooks aligning to Global Marketings campaign calendar
- Sales enablement materials and communications focused on integration partner offerings
- Program enablement materials, guidelines and process documentation aligned to our One Partner Program benefits and offerings
- Existing partner marketing content including annual updates to pricing & packaging, product information, etc.
- Support contribution of educational marketing content for Awareness Wednesday and Partner Connect webinars
- Manage and own content review process aligned to partner benefits for Premier and Elite partners such as:
- Guest blog submissions
- MCG partner spotlight submissions
- Social media promotion topics & content, etc.
- Customer & Partner newsletter submission requests
- Help communicate our partner, brand standards in alignment with our partner brand guidelines
- Manage logistical and operational elements of partner marketing such as.
- Quarterly budget tracking
- SFDC campaign creation & lead upload into the Partner Community
- Swag management & shipping
- Opportunity to support smaller Partner accounts, collaborating with their marketing teams to develop GTM strategies to support their demand generation efforts
Must Have:
- 10+ years of experience within partner / channel marketing, project management, marketing communications, content strategy, content/digital marketing or a related field
- BA/BS Degree or higher
- Experience developing working relationships and influence at all levels of management, internally and externally
- Project and/or program management experience, including multitasking to lead and execute multiple projects in parallel
- Excellent writer and communicator
Preferred Qualifications
- Experience working in marketing and/or technology
- Excellent communication skills & extremely organized
- Partner marketing/go-to-market experience
- Experience managing 3rd party vendors, clients or partner accounts
- Experience with Google docs and Workplace preferred
“U.S. Tech Solutions, Inc. is an Affirmative Action, Equal Opportunity Employer. Our employment decisions are made without regard to race, color, religion, gender, national origin, age, disability, marital status, veteran or military status, or any other legally protected status.”
US Tech Solutions
Key Accountabilities:
- Provide day to day support and guidance to the product teams enabling them to safely navigate all aspects of product governance (product approvals, changes, closures and continuous product management)
- Perform secretariat support activities for senior governance committee(s) and governance forums, shaping the agenda, collating committee papers and driving meetings to ensure run efficiently and deliver effective decision making
- Ensure robust processes and controls are in place and adhered to, for the continued safe delivery and management of products to meet client need, provide good outcomes and offer fair value
- Own and perform RCSA self assessment controls relating to product governance
- Identify ways to create improvements in governance model, procedures and controls, implementing change to create efficiency, enhance evidencing of decision making as well as robustness of the control environment
- Provide input to strategic direction and thought leadership of the business with focus on improving control environment
What we’re looking for
- Sound knowledge of Group Governance policy
- Good understanding of Group Product Policy and Procedure
- Knowledge of BCB & CIB products including associated product risks and regulatory requirements
- Understanding of the business product governance practices
- Ability to build effective and positive relationships with partner areas and positively influence others by demonstrating LBG values and behaviours
- Proactive self-starter with good organisational skills with ability to handle contending priorities in a lively and changing environment
- Excellent communication and presentational skills
- Excellent attention to detail and accuracy
- A growth mindset and open to trying new ways of doing things
Does this sound like you?
If so, then please get in touch, we’d love to hear from you!
In return for bringing us your passion and expertise, you’ll enjoy our total dedication to your ongoing personal and professional development. We’ll help you perform at your best today, so you can fulfil all your potential in the future.
What can we offer you?
You’ll be rewarded with excellent benefits, personal development and a career that’s enriching and full of opportunity!
As well as a competitive salary, you’ll receive:
- A Discretionary Performance Share Award
- Generous pension contribution
- 30 Days leave plus bank holidays
- A flexible cash pot (4% of base salary) to spend on benefits
- Private health cover
- Share Schemes
We’re committed to building a workforce which reflects the diversity of the customers and communities we serve, and to building an inclusive environment where all our colleagues can be themselves and succeed on merit. We support the principles of agile working and are happy to consider flexible working arrangements. We’re an equal opportunity employer and deeply value diversity within our organisation.
We’ll ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.
Together we make it possible!
Lloyds Banking Group
POSITION OVERVIEW
- Responsible for coordinating the organization’s overall communications strategy, the Marketing Specialist must.
- Use a variety of innovative techniques and strategies to successfully market Terrepower’s products and services to a variety of B2B markets utilizing traditional and digital platforms and mediums. This requires research and analysis of the market and prospective clients, as well as working with senior leadership to develop and implement communications strategies.
- A dream job for someone that does not want to be limited in a typical digital marketing position. The sky-is-the limit on what this position can create and conceptualize.
- This position is hands-on and will serve as creative designer for digital projects, participating in execution from design to deployment. You must be able to effectively communicate design ideas within a collaborative work environment and help to promote / design online brands.
JOB DUTIES
- Develop and design compelling creative assets and tactics for: emails, websites, video, landing pages,digital advertising, social media, and proposals for special projects
- Ability to innovate and imagine digital assets from concept to completion, with knowledge of digital trends in the industry.
- Develops and executes marketing promotion plans for new product launches, including sales tools.
- Manages brand positioning and brand architecture within guidelines. Consistent look & feel, tone of voice, graphic design, logos.
- Develops direct Marketing products like mailings, newsletters, and brochures.
- Organizes sales promotion events, trade shows, customer gifts, point of sales materials and training programs in coordination with outside vendors
- Oversees the new and ongoing development of digital Marketing assets such as company websites, online tools, social media, YouTube channel, etc.
- Manages day to day activity with PR, press and marketing communications vendors and partners.
- Ensure the integration of the business unit marketing function within that of the greater group, and ensure that the business unit optimizes its use of shared and support services.
- Edit materials according to specific market or customer requirements and manage for accuracy.
- Develop and deliver insightful presentations and strategies to the business unit and management team where appropriate.
- Manage and grow PR list and relationships.
- Manages the departmental budget and pro.
Minimum qualifications
- Bachelor’s degree in Marketing, Communications, or another related field
- 5+ years of B2B Marketing Communications work experience
- A wide degree of creativity and latitude
- Strong writing, editing, proofreading, layout and design, professional printing/publishing skills are essential, including ability to present concepts verbally.
- Must have strong communicating skills and be able to present presentations.
Preferred Qualifications
- Outstanding presentation and negotiation skills
- Strong communication skills, ability to influence, demonstrate sound business judgement.
- Self-motivated, competitive team-player with a huge desire to WIN.
- Demonstrated high initiative and ability to create successful business plans in a complex partnership environment.
BBB Industries, LLC
Channel Marketing Manager
Location: Tyson’s
In office: Monday, Tuesday, Thursday
ThreatBlockr is hiring an experienced Channel Marketing Manager to join our team. In this role, you will work side-by-side with our marketing, channel, and customer success teams to manage the co-marketing relationship with multiple MSP companies as well as enhance partner operations. The ideal candidate will facilitate strong relationships with partners and work collaboratively with both internal and external stakeholders to grow partner-driven revenue. We have a unique market window, so you’ll bring your creativity, experience, and sense of urgency to drive MSP Strategy, key initiatives, and the team forward.
What You’ll Do:
- You’ll create an effective strategy for our MSP marketing goals and work collaboratively with our MSP sales team to achieve business goals, including new logos and with our current MSP partners.
- Develop joint marketing campaigns with channel partners that highlight combined value propositions to generate new sales leads
- Create a through-partner marketing strategy, creating campaigns for partners to reach their customer base to create pull-through revenue
- Work with Inside Channel Account Managers to develop partner strategies that align with overall pipeline growth and the acceleration of sales cycles
- Prioritize, plan and execute regional marketing activities and events, coordinating with internal and external partner teams to deliver ROI. This includes (but is not limited to) virtual events like sponsored trade shows and industry events, road shows and multi-city events, webinars, and in-market events with local partners
- Provide monthly partner newsletter regional content to drive program awareness, highlight new enablement materials and product features to help keep ThreatBlockr top of mind
- Regularly evaluate program performance and results to enhance overall program strategy
- Track lead generation efforts using partner deal registration and Hubspot/Salesforce campaign
- A proven track record working hand in hand with sales to drive growth and opportunity in the MSP market.
- Must be self-driven, creative, strategic, and highly organized
What You Bring to the Team:
- 3-5 years of Partner Marketing experience in the high-tech industry (Required)
- Partner Marketing experience for a SAAS software company (Required)
- Experience scaling MSP Marketing programs in high growth SaaS organizations (Required)
- A strong vision for building an effective partnership program while with an individual ability to initiate structure and influence decision-making for execution
- Ability to work in a fast-paced environment, to prioritize effectively, and to apply critical thinking and good judgment
- Exceptional verbal and written communication skills with the ability to conduct presentations and interact effectively with team members and partners at all levels
- Strong personal drive, passion, enthusiasm, and ethics
- Experience with Salesforce (Required) and Hubspot (Required)
- Ability to travel to events and partner activities within the US
- BA or BS Degree or equivalent
Company Benefits
- Three weeks paid vacation
- Medical, Dental, Vision and Life
- 401k – matching both your pre-tax and/or Roth elective contributions, dollar for dollar, up to 4% of your eligible pay. Immediately eligible to participate upon employment and contributions are 100% vested
ThreatBlockr, Inc.
COMPANY:
We are setting the industry standard to influence and inspire through our innovative methods. We merge together cannabis culture with cutting-edge technology to deliver the best possible customer and employee experience(s).
The company operates a fully integrated cannabis business with a footprint that covers the entire breadth of the state of California; the world’s largest cannabis market. We control our supply chain from cultivation to retail, which enables us to deliver clean and tested cannabis products at unmatched prices.
Our mission is to provide the one-stop-shop cannabis experience by offering exceptional customer experience service and diversified products. We strive to build long-term customer loyalty.
JOB SUMMARY:
The ideal candidate will research and identify industry trends and understand the demand for products and services to create market campaigns and strategies. They will also have extensive cannabis industry knowledge. They will be able to create marketing strategies while working with budgets, the overall marketing team, Creative Director, and the owners to understand the company’s overall vision. They will also perform other relevant tasks essential to their role.
DUTIES/RESPONSIBILITIES:
- Produce go-to-market strategies with the assistance of management and the manufacturing team
- Compile consumer, creative and product trends in cannabis and wellness categories
- Work on advertising campaigns with the Marketing and Design team
- Write and create new innovation concepts and product copy
- They will help brainstorm and build out and collaborate with events, social media, and digital marketing teams for campaigns emphasizing specials holidays and strategy targets
REQUIRED SKILLS/ABILITIES:
- Ability to work as part of a team
- Strong management and leadership skills
- Excellent written and verbal communication skills
- Excellent project management and prioritization skills
EDUCATION AND EXPERIENCE:
- Bachelor’s degree in Marketing or related field; preferred
- 4-6 years of marketing experience, with 2-4 years or supervisory experience
- Agency experience is a must!
- State Law requires that applicants be 21 years old and over
- Experience in a legal cannabis market highly preferred
PHYSICAL REQUIREMENTS:
The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Must be able to lift 15 pounds or more at times
- Must be able to access and navigate each department at the organization’s facilities.
- Must be able to stand, sit for prolonged periods of time, bend, kneel, squat, and twist
We provide equal employment opportunities to all employees and applicants for employment and
prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
IGS Solutions
At Lloyds Banking Group, we have a clear purpose; to help Britain prosper and to become the best bank for our customers. What we do makes a genuine difference to families, businesses and communities, and we’re playing a central role in building a growing UK economy.
Our brands, our services and our business span every aspect of banking and finance, including some of the biggest names on the UK’s high streets. That gives us a big responsibility to support the UK economy.
Persistent Debt (PD) is a regulation that was crafted by the FCA to identify Credit Card customers who have held a balance for a prolonged period, where they are not making progress in paying the debt off.
The PD strategy team is responsible for LBG’s strategic response to the PD regulation, striving to remain aligned with the rules whilst minimising both poor customer outcomes and adverse portfolio performance.
As a manager you’ll lead projects bringing together product, commercial and critical thinking fields.
Your key accountabilities will include:
- Thought leadership in interpreting the rules and translating them into clear business requirements
- Developing strategies (including both customer communication and account treatment activities) that educate customers about handling their debt, build affordable pay down plans for customers and provide appropriate forbearance to assist in the amortisation of PD balances
- Coordinating the production of regular control reporting and MI to evidence compliance with the regulation and review customer behaviours alongside portfolio performance
Embracing the ‘best of both’ that hybrid working offers, we’re open to discussing agile and flexible ways of working. Our office hubs are in Chester, Cardiff, or London.
What we’re looking for
Essential:
- Previous experience working in analytical, strategy or product teams
- Experience in developing, motivating and mentoring those around you to build their technical skills and improve their critical thinking
- Experience in utilising segmentation, models and sophisticated analytical toolsets to support recommendations that are aligned and complementary to the business strategy and financial plan.
- Technical skills that include a proven understanding of SAS/SQL code and Microsoft Office packages
- Experience working across one or more consumer lending products
- Know how to actively engage and influence across the organisation to make an impact for customers and the business
Desirable:
- Ideally, proven understanding of Persistent Debt strategies and associated regulatory requirements
So what can we offer you in return?
You’ll receive a package that includes:
- Discretionary performance share award
- Private Medical Insurance
- Generous pension contribution
- 30 days leave plus bank holidays
- Flexible cash pot (4% on top of base salary) to spend on benefits.
We’re committed to building a workforce which reflects the diversity of the customers and communities we serve, and to building an inclusive environment where all our colleagues can be themselves and succeed on merit.
So if you’d like to be part of our inclusive values-based culture, and want to be stretched and fulfilled, we’ll help you build a career that will make a difference to you and our customers.
Together we make it possible!
Lloyds Banking Group