Lloyds Banking Group

Key Accountabilities:

• Provide day to day support and guidance to the product teams enabling them to safely navigate all aspects of product governance (product approvals, changes, closures and continuous product management)
• Perform secretariat support activities for senior governance committee(s) and governance forums, shaping the agenda, collating committee papers and driving meetings to ensure run efficiently and deliver effective decision making
• Ensure robust processes and controls are in place and adhered to, for the continued safe delivery and management of products to meet client need, provide good outcomes and offer fair value
• Own and perform RCSA self assessment controls relating to product governance
• Identify ways to create improvements in governance model, procedures and controls, implementing change to create efficiency, enhance evidencing of decision making as well as robustness of the control environment
• Provide input to strategic direction and thought leadership of the business with focus on improving control environment

What we’re looking for

• Sound knowledge of Group Governance policy
• Good understanding of Group Product Policy and Procedure
• Knowledge of BCB & CIB products including associated product risks and regulatory requirements
• Understanding of the business product governance practices
• Ability to build effective and positive relationships with partner areas and positively influence others by demonstrating LBG values and behaviours
• Proactive self-starter with good organisational skills with ability to handle contending priorities in a lively and changing environment
• Excellent communication and presentational skills
• Excellent attention to detail and accuracy
• A growth mindset and open to trying new ways of doing things

Does this sound like you?

If so, then please get in touch, we’d love to hear from you!

In return for bringing us your passion and expertise, you’ll enjoy our total dedication to your ongoing personal and professional development. We’ll help you perform at your best today, so you can fulfil all your potential in the future.

What can we offer you?

You’ll be rewarded with excellent benefits, personal development and a career that’s enriching and full of opportunity!

As well as a competitive salary, you’ll receive:

• A Discretionary Performance Share Award
• Generous pension contribution
• 30 Days leave plus bank holidays
• A flexible cash pot (4% of base salary) to spend on benefits
• Private health cover
• Share Schemes

We’re committed to building a workforce which reflects the diversity of the customers and communities we serve, and to building an inclusive environment where all our colleagues can be themselves and succeed on merit. We support the principles of agile working and are happy to consider flexible working arrangements. We’re an equal opportunity employer and deeply value diversity within our organisation.

We’ll ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.

Together we make it possible!

Lloyds Banking Group

At Lloyds Banking Group, we have a clear purpose; to help Britain prosper and to become the best bank for our customers. What we do makes a genuine difference to families, businesses and communities, and we’re playing a central role in building a growing UK economy.

Our brands, our services and our business span every aspect of banking and finance, including some of the biggest names on the UK’s high streets. That gives us a big responsibility to support the UK economy.

Persistent Debt (PD) is a regulation that was crafted by the FCA to identify Credit Card customers who have held a balance for a prolonged period, where they are not making progress in paying the debt off.

The PD strategy team is responsible for LBG’s strategic response to the PD regulation, striving to remain aligned with the rules whilst minimising both poor customer outcomes and adverse portfolio performance.

As a manager you’ll lead projects bringing together product, commercial and critical thinking fields.

Your key accountabilities will include:

• Thought leadership in interpreting the rules and translating them into clear business requirements
• Developing strategies (including both customer communication and account treatment activities) that educate customers about handling their debt, build affordable pay down plans for customers and provide appropriate forbearance to assist in the amortisation of PD balances
• Coordinating the production of regular control reporting and MI to evidence compliance with the regulation and review customer behaviours alongside portfolio performance

Embracing the ‘best of both’ that hybrid working offers, we’re open to discussing agile and flexible ways of working. Our office hubs are in Chester, Cardiff, or London.

What we’re looking for

Essential:

• Previous experience working in analytical, strategy or product teams
• Experience in developing, motivating and mentoring those around you to build their technical skills and improve their critical thinking
• Experience in utilising segmentation, models and sophisticated analytical toolsets to support recommendations that are aligned and complementary to the business strategy and financial plan.
• Technical skills that include a proven understanding of SAS/SQL code and Microsoft Office packages
• Experience working across one or more consumer lending products
• Know how to actively engage and influence across the organisation to make an impact for customers and the business

Desirable:

• Ideally, proven understanding of Persistent Debt strategies and associated regulatory requirements

So what can we offer you in return?

You’ll receive a package that includes:

• Discretionary performance share award
• Private Medical Insurance
• Generous pension contribution
• 30 days leave plus bank holidays
• Flexible cash pot (4% on top of base salary) to spend on benefits.

We’re committed to building a workforce which reflects the diversity of the customers and communities we serve, and to building an inclusive environment where all our colleagues can be themselves and succeed on merit.

So if you’d like to be part of our inclusive values-based culture, and want to be stretched and fulfilled, we’ll help you build a career that will make a difference to you and our customers.

Together we make it possible!

Lloyds Banking Group

At Lloyds Banking Group, we have a clear purpose; to help Britain prosper and to become the best bank for our customers. What we do makes a genuine difference to families, businesses and communities, and we’re playing a central role in building a growing UK economy.

Our brands, our services and our business span every aspect of banking and finance, including some of the biggest names on the UK’s high streets. That gives us a big responsibility to support the UK economy.

Persistent Debt (PD) is a regulation that was crafted by the FCA to identify Credit Card customers who have held a balance for a prolonged period, where they are not making progress in paying the debt off.

The PD strategy team is responsible for LBG’s strategic response to the PD regulation, striving to remain aligned with the rules whilst minimising both poor customer outcomes and adverse portfolio performance.

As a manager you’ll lead projects bringing together product, commercial and critical thinking fields.

Your key accountabilities will include:

• Thought leadership in interpreting the rules and translating them into clear business requirements
• Developing strategies (including both customer communication and account treatment activities) that educate customers about handling their debt, build affordable pay down plans for customers and provide appropriate forbearance to assist in the amortisation of PD balances
• Coordinating the production of regular control reporting and MI to evidence compliance with the regulation and review customer behaviours alongside portfolio performance

Embracing the ‘best of both’ that hybrid working offers, we’re open to discussing agile and flexible ways of working. Our office hubs are in Chester, Cardiff, or London.

What we’re looking for

Essential:

• Previous experience working in analytical, strategy or product teams
• Experience in developing, motivating and mentoring those around you to build their technical skills and improve their critical thinking
• Experience in utilising segmentation, models and sophisticated analytical toolsets to support recommendations that are aligned and complementary to the business strategy and financial plan.
• Technical skills that include a proven understanding of SAS/SQL code and Microsoft Office packages
• Experience working across one or more consumer lending products
• Know how to actively engage and influence across the organisation to make an impact for customers and the business

Desirable:

• Ideally, proven understanding of Persistent Debt strategies and associated regulatory requirements

So what can we offer you in return?

You’ll receive a package that includes:

• Discretionary performance share award
• Private Medical Insurance
• Generous pension contribution
• 30 days leave plus bank holidays
• Flexible cash pot (4% on top of base salary) to spend on benefits.

We’re committed to building a workforce which reflects the diversity of the customers and communities we serve, and to building an inclusive environment where all our colleagues can be themselves and succeed on merit.

So if you’d like to be part of our inclusive values-based culture, and want to be stretched and fulfilled, we’ll help you build a career that will make a difference to you and our customers.

Together we make it possible!

Lloyds Banking Group