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MONDAYS DON’T HAVE TO SUCK! HAVE A LITTLE FUN AND BRING SOME JOY TO ALL WHO ENTER THE CONFECTIONARY RELM!
Join our Candy Kingdom and be an Assistant Manager of our MAGICAL, DARK & EVEN A TAD TWISTED WORLD of Candytopia Cleveland! Your stewardship of his little slice of sugary heaven will be located in the heart of Legacy Village.
Retail and entertainment leaders who love interacting people, entertaining crowds, and of course… CANDY, are qualities that will establish our successful candidate as Guardian of the Candytopia Realm in Cleveland. You must crave the opportunity to put sweetness and smiles on people’s faces through leading and developing a high performing customer-service oriented team.


THE ROLE:

We are on the hunt for playful, creative, and proactive leaders to champion our kingdom of Candytopians as they provide the ultimate experience for our guests.

You are customer-centric, friendly, and solutions-oriented…and have an appreciation of our passion for candy!

THE SHOES YOU WILL FILL:

As an Assistant Manager, you have the unique and incredible responsibility for nurturing our retail and performing team members, as well as our guests. You will help to cultivate a fun, safe, and respectful work environment for all team members. You will support the General Manager in delivering on-time and effective operational, staffing, and guest experience-related results.


HOW YOU WILL SPEND YOUR DAYS…& NIGHTS…& WEEKENDS:

  • Assist in orienting, training, and nurturing friendly and happy team members. Position the right team members in roles where they can best impact company goals
  • Support GM in scheduling, time and attendance reporting, and skill placement of team members
  • Engage with and entertain guests at all times, acting as a Candytopia brand ambassador.
  • Energetically resolve all guest experience concerns
  • Follow, and lead team members to comply with, all safety and operational procedures
  • Problem-solve obstacles with and for your team, to guarantee an outstanding guest experience
  • Maintain a high-energy and positive spirit with your team, even in the “not so sweet” moments when challenges arise
  • Multi-task within a rapidly moving entertainment environment, with a high volume of guests
  • Provide break coverage for Candytopian and Retail team members
  • Support Retail department via inventory management/reconciliation and team member training
  • Maintain housekeeping standards via direct involvement and team member/janitorial oversight.


WHAT YOU BRING:

  • Desire to entertain and intense work ethic – our “play” is our work
  • Strong ability to lead others and nurture their creativity
    Outstanding communication and problem-solving skills, with continual emphasis on guest experience
  • Energy, agility, adaptability, and flexibility
  • Available to work 25-30 hours per week for 8 to 12 months including nights & weekends.


WHAT’S PHYSICALLY REQUIRED:

While performing the essential job functions of this role, you’ll be required to push, pull, squat, bend, stoop, lift and reach. You’ll be required to stand/walk for entirety of wok shift, outside of required meal/rest periods.

Position is part-time, hourly and reports to the General Manager of Candytopia.

ABOUT CANDYTOPIA:

What if an eccentric chocolatier and a daredevil pop star had a whirlwind romance, got married while skydiving, and had a glamorous, glittering love. This six-month event celebrates the vibrant colors and flavors of our favorite sugary delights through a series of interactive art installations in over a dozen environments, from flying unicorn pigs to a marshmallow tsunami. If you ever dreamed of nibbling your way through Candyland or scoring a Golden Ticket, you’ve come to the right place! Treat yourself to working at Candytopia and let your taste buds and your imagination soar!


Candytopia
is an equal opportunity employer and value diversity. All employment is decided on the basis of qualifications, merit and business need.

Candytopia

WHO WE ARE:

Founded by Josh Harris and David Blitzer, Harris Blitzer Sports & Entertainment (HBSE) includes in its portfolio the Philadelphia 76ers, the New Jersey Devils, leading venue Prudential Center in Newark, N.J., the GRAMMY Museum Experience Prudential Center, the Delaware Blue Coats, the Utica Comets, the Sixers Innovation Lab Crafted by Kimball, and renowned esports franchise Dignitas. Led by some of the best and brightest minds across a diverse spectrum of industries, HBSE positions itself as one of the most pioneering, innovative global sports and entertainment businesses to date. HBSE also strives to positively impact the local communities in which it operates through the powerful platform of sports.

HBSE offers an energetic work environment built on collaboration, growth, and a quest to excel in everything we do. Prudential Center in downtown Newark, N.J. hosts more than 175 concerts, family shows and special events annually and is the fourth-ranked sports and entertainment venue in the U.S. by Pollstar and Billboard. It is home to the New Jersey Devils, a renowned NHL franchise with three Stanley Cup championships and a proud, passionate fan base. Prudential Center is also home to the brand-new GRAMMY Museum Experience, the first and only of its kind on the east coast.

The Philadelphia 76ers organization is one of the most storied franchises in American sports, led by some of the best and brightest minds across a diverse spectrum of industries, HBSE positions itself as one of the most pioneering, innovative global sports and entertainment businesses to date. The 76ers have attracted the industry’s top leadership talent from the NBA, NFL, NHL, MLB, MLS, UFC and NCAA, resulting in one of the most exciting, rewarding, and dynamic work environments within the sports industry. The 76ers offer a best-in-class workplace culture built on collaboration, growth, and a quest to excel in everything we do.

OUR COMMITMENT TO DIVERSITY:

At HBSE, we engage, represent and reflect diverse voices of employees, players fans and communities. We are dedicated to hiring the best talent that is reflective of where we live, work and play – across all groups and levels; supporting and developing every employee to reach their potential; and creating an inclusive environment that allows team members to bring their true authentic selves to work.

POSITION OVERVIEW:

Prudential Center and The New Jersey Devils are currently seeking an experienced Director, Event Operations. We are looking for qualified candidates who thrive in a fast-paced environment and can support our internal and external clients on a daily basis.

RESPONSIBILITIES INCLUDE, BUT ARE NOT LIMITED TO THE FOLLOWING:

  • Direct and coordinate operational support for all events at Prudential Center to ensure client satisfaction and the maximization of guest experience;
  • Review and monitor event operations budget to ensure organizational compliance and the maximization of operational efficiencies;
  • Direct and oversee the workflow and processes for the event operations area to ensure a concerted focus on organizational goals and objectives to maximize customer experience;
  • Ensure the professional presentation of a wide variety of events at Prudential Center;
  • Liaise with local governmental agencies regarding issues ranging from life safety and security to traffic and parking;
  • Analyze event operations and make recommendations for improving operational efficiencies within the events;
  • Develop and effectively communicate facility rules, regulations, policies and procedures;
  • Work with Private Event Department to maximize revenue on all private events booked through the building
  • Primary initial liaison between tour production personnel and box office
  • Work with vendor to have seating charts created and give building approval once created
  • Work across departments to find ways to improve efficiency by combining resources for events
  • Oversee Assistant Managers, Event Operations
  • Conduct site tours for prospective events, educational groups, and industry members
  • Provide world class customer and client service to build brand identity and encourage repeat business
  • Other tasks and responsibilities as directed.

QUALIFICATIONS:

  • Bachelor’s Degree or equivalent experience.
  • 7+ years of experience in event management, logistics and coordination;
  • Major public assembly and/or arena experiences highly preferred.
  • Must be a strategic and critical thinker who is dynamic, forward thinking, extremely analytical and well organized;
  • Must have the ability to work long varied work hours; including nights, holidays and weekends
  • Must be able to maintain confidentiality and use upmost discretion when privy to sensitive information;
  • Must possess outstanding problem solving capabilities to address and resolve issues;
  • Must have the ability to demonstrate uncompromised judgment and discretion with regard to interpersonal relationships;
  • Must possess a strong research background and be an “out-of-the-box-thinker”;
  • Must have the ability to rise to the challenge and provide the hard work necessary to succeed;
  • Must be self-confident, resilient and possess a high energy level and enthusiasm;
  • Must have well-developed interpersonal skills and the ability to relate to a wide variety of audiences, demonstrating strong productive and positive communication skills;
  • Must be comfortable with engaging in a variety of different communicative modes (verbal, non-verbal, and written) and being attuned to others through strong active listening skills;
  • Must have a strong sense of self-awareness and emotional intelligence;
  • Must be flexible & reliable team player, both within own department and within company as a whole;
  • Must possess a strong ability to manage one’s own time and prioritize tasks;
  • Must have the ability and willingness to maintain an impeccable professional appearance.

WORKING CONDITIONS

  • Travel Requirements: May be required to travel on rare occasions (<5% travel); trips may require air travel and/or overnight stay for one or more nights.
  • Physical Demands: This position requires the ability to lift up to 10 pounds.
  • Work Environment: This position generally requires that work be performed from the Prudential Center/New Jersey Devils offices, but attendance at events taking place in the arena or offsite, including on weekends and/or holidays, may be required.
  • COVID-19 Vaccine Required: As of the first day of employment, you must be able to demonstrate proof that you are fully vaccinated (as defined by the CDC) against COVID-19, unless you are granted a medical or religious exemption in accordance with Company policy.

OUR BENEFITS:

  • Medical/Dental/Vision/Flexible Spending Accounts (all LGBT friendly)
  • Pretax Transportation Benefit
  • Generous parental leave policies
  • 401K (100% up to 5% is matched, after 1 year of service)
  • Unlimited Paid Time Off
  • 13+ Paid Holidays
  • ½ Day Summer Fridays
  • Complimentary or Discounted Sports & Concert Tickets
  • On Site Fitness Rooms
  • Other League & Partner Discounts

New Jersey Devils

$$$

Program Coordinator

About the Organization

Founded in 1973, Women In Film advocates for and advances the careers of women working in the screen industries – to achieve parity and transform culture.

About the Position

We seek a full time Program Coordinator to support the Programs team (Senior Director of Programs, Senior Manager of Career Programs, and Manager of Emerging Careers) in implementing WIF Career Development programs such as Fellowships, writing labs, and emerging education.

Responsibilities are as follows:

• Maintain timeline and support Programs team in staying on-task and on schedule

• Develop a system for note taking for all Programs meetings and planning processes

• Maintain Programs dashboard and project tracking on Monday.com

• Coordinate application processes for all submission-based programs

• Support the Senior Manager of Career Programs with juror and advisor coordination for all submission-based programs

• Support the Senior Manager of Career programs with the management of systems to track the success of fellows and impact of programs, and provide regular reports of alumni news and needs for Programs team

• Provide technical and process support to program applicants and participants

• Support Manager of Emerging Careers in event and workshop logistics

• Coordinate intern tasks and oversee their project completion

• Ensure prompt delivery of event promotional materials to Comms team for inclusion in WIF newsletters, social posts, and member mailings

• Support Senior Director of Programs with scheduling and partnering opportunities

• Answer phones and email correspondence for Programs department

• Provide support at WIF events as needed

• Undertake other projects and duties as assigned by team leadership

Qualifications:

• Minimum of two (2) years working in a support role for an arts organization or entertainment company

• Knowledge of historic and contemporary female writers, directors and producers in film, television and/or media

• Microsoft Office and Google suite proficient; Adobe Creative Suite, design, Monday.com, database experience a plus

• Experience selecting fellows for labs, grants or other programs and/or experience in the programming department at a film festival or other media organization a plus

• Production experience a plus

• Strong verbal and written communication skills, copyediting skills strongly preferred

• Excellent prioritization and organizational skills, including attention to detail while not losing sight of the big picture

• Ability to take initiative, be creative, work well independently and as part of a team

• Ability to work nights and weekends as needed

• A genuine interest in Women In Film’s mission and a commitment to achieving parity in the entertainment industry

This is a full-time/non-exempt position, Monday through Friday, though weeknight and weekend hours may be required.

Hourly rate: $22.50 – $26/hr, depending on experience.

Please send resume, cover letter via email only to [email protected] with “∫” in the subject line of your email. No phone calls please.

Learn more about the organization at www.WIF.org.

WIF is an equal opportunity employer. WIF strongly believes in the strength of diversity and therefore, actively encourages applications encouraging people of any race, color, sex, national origin, religion, age and ability to apply for positions.

WIF

The Orchard are looking for a Rights Management Manager to join us.

Reporting to the Director, Rights Management, you will perform a variety of tasks pertaining to claiming and monetisation on fingerprinting platforms, such as YouTube, Facebook, Instagram, & SoundCloud, while providing high-level, internal support for our label managers to ensure client issues are resolved immediately. You will also work to build and maintain relationships with internal and external stakeholders, and develop projects and processes that maximise client revenue and enforce their rights.

What you will do

  • Review, update, and audit The Orchard’s catalogue within content management systems and internal proprietary tools with a high level of detail and efficiency
  • Provide an extraordinary level of support internally, and for clients, rightsholders, and partners, to ensure that content-related issues get resolved immediately
  • Supervise the activities, performance, and productivity of an offshore team; ensure team members are reviewing, updating, and auditing content maintained at fingerprinting platforms accurately
  • Work across teams to continually identify ways to enhance client satisfaction and increase revenue
  • Serve as the primary Rights Management contact for our Label Management staff in EMEA
  • Maintain strong knowledge of proprietary platform technology and the processes that pertain to them, with the ability to disseminate information to the company and team, and quickly learn new platforms and develop processes as needed
  • Work closely with the Rights Management team leads, proactively escalating issues, communicating roadblocks, and providing insights on processes

Who you are

  • 3+ years of work experience in the music or entertainment industry, preferably with an emphasis on customer support
  • Experience working in a CMS such as YouTube CMS, TikTok MediaMatch, SoundCloud Deck, or Facebook Rights Manager
  • Proficiency in Google, Apple, and Microsoft applications, particularly Excel
  • Well-organized, attentive to detail, and should constantly meet and/or exceed performance goals while managing multiple deadlines and prioritising appropriately
  • Outstanding written and verbal communication skills; impeccable follow-up and follow-through capabilities
  • Comfort in a fast-paced, team-oriented environment; positive attitude, with the ability to motivate and excite team members

The Orchard

Arts and entertainment company that creates immersive and interactive experiences, is looking for a Sr. Technical Director to join their team at their Santa Fe New Mexico headquarters! In this exciting role, the Sr. Technical Director will lead the integration and coordination of all show technical delivery for large projects, or portfolio of projects. This includes managing resource allocations, establishing concept level budgets, and contributing to project schedules with show leadership.

Responsibilities

  • Development and allocation of technical requirements, design, and delivery of the technical show elements as well as oversight of safety and hazard analysis process as it applies to all show elements.
  • Ensuring the technical deliverables provide the intended show functionality and meets the creative show intent as defined by the creative team.
  • Ability to ideate multiple technical and creative approaches and solutions to meet design criteria such as guest experience, capacity, spacing, etc., while adhering to the local building codes.
  • Coordinate with all project personnel, departments, and disciplines through the ideation, fabrication, and installation phases.
  • Designing constructable projects to stay on track with creative intent, the schedule, and keep within budget requirements.
  • Ensure seamless technical integration with creative intent, thereby elevating the guest experience.
  • Guiding budget and schedule feasibility managed by show producer and project management.
  • Coordinate and manage all technical elements in the element drawing reviews, fabrication reviews, and installation approvals.
  • Coordinate and manage the technical elements in the element list.
  • Lead and manage the show technical disciplines on a project in coordination with the department managers.
  • During early development, identify and develop code and safety requirements for technical elements. This is accomplished with the assistance of other team and project partners in various fields of expertise and in conjunction with the show production designer.
  • Inform and develop the RFP and work breakdown in conjunction with other project partners for technical show elements.
  • For technical elements, develop, update, and execute fabrication and installation strategies that respect the facility constraints, construction order of operations, and critical path strategies as defined with show management, in support of the creative vision.
  • Lead the hazard analysis process with the respective subject matter and industry experts.
  • Lead the internal engineering compliance discussions and participate in the internal material compliance discussions with the show production designer.
  • Ensure the review of rigging and overhead safety items for show and technical elements. This includes oversight and review of design proposals, through final in-field inspection buy-off.
  • Ensure that site safety is coordinated for show installation and programming efforts with the GC and CM Site Safety Supervisors.

Requirements

  • Bachelor’s or Master’s degree in Architecture, Theater, Fine Arts, or equivalent field experience required.
  • 10+ years of experience in immersive art, theater, or themed entertainment production and installation.
  • Strong technical ability in various design techniques/tools such as show set design and drafting, 3D modeling, and architectural design.
  • Technical knowledge and experience with several technical show disciplines, such as lighting, audio, video, controls, network, and SAE.
  • Experience in all phases of a project, from design, through fabrication, on-site installation, and programming.
  • Fabrication experience, or have experience reviewing and overseeing vendor fabrication efforts with a wide array of materials and processes.
  • Experience with Microsoft Office or GSuite applications to support project development.
  • Demonstrated proficiency with BlueBeam, SketchUp, Rhino, AutoCAD, SolidWorks, Revit, NavisWorks, QSys or other similar programs preferred.

This amazing opportunity is based in Santa Fe, New Mexico and comes with an exceptional compensation and benefits package. Qualified candidates can send resume to [email protected] for an immediate reply.

Eleventh Hour

We are hiring an International Account Director to lead our planning team for this line of business. The team looks after media activity across the EMEA, APAC and LATAM markets, with a particular focus on connected TV landscape – pushing the boundaries and establishing industry best practice of this rapidly emerging media space.

The role will coordinate all aspects of media planning including Strategy, Creative, Planning & Execution, as well as Reporting & Insights. You will work in a full-service advertising agency, gaining exposure to the advertising pipeline from the formation of an idea, to strategy, to plan development & execution, through to post reporting.

The Account Director will be responsible for developing a strong relationship with a wide range of Global and Local clients, becoming an extension of their team and building a trustworthy and collaborative relationship with them. They will also be responsible for ensuring the strength of the local teams based all over the world, by leading strategy and coordination from a key central position. The position will work hand in hand with the performance team – building-off the setup, insights and optimisations developed by that team.

This role is ideal for someone with media planning/coordination experience, especially across digital channels, who has passion in entertainment sector and is looking for a long-term opportunity.

Key Responsibilities:

  • Manage the day-to-day relationship of several key client contacts and strategic stakeholders
  • Oversee a team of 3 direct reports across planning, execution and performance.
  • Take ownership of all media activity across INTL markets.
  • Create strategic approach to brief local markets and vendors
  • Build smart processes and ways of working to streamline and centralise work flow.
  • Manage regular deliverables, meeting schedule and global budgets
  • Communicate best practice and results across markets, both internally and to clients.
  • Think long term about the media landscape and develop a roadmap for the program
  • Cultivate a strong relationship with vendors/partners and identify new opportunities for growth

Desired Skills/Experience:

  • Media agency experience on an entertainment client, preferably in a fast-paced agency environment
  • Experience in international media planning preferred
  • Culturally aware and sensitive – an understanding of cultural differences within and across markets
  • High attention to detail and follow through
  • Strong time management & organisational skills. Ability to meet tight deadlines consistently and accurately.
  • Ability to multi-task and work with several stakeholders. Account is fast paced and email heavy
  • Keynote & Excel skills required

We want everyone to make the most of the opportunity to shine and showcase your talents and we are happy to make adjustments in the recruitment process so you can be your best. Please discuss any specific requirements with your dedicated Talent Acquisition team member or if you would feel more comfortable, you can email us confidentially at [email protected] to let us know how we can support you.

About OMD EMEA

At OMD EMEA you will experience a place of work unparalleled with any other; to do the best work in your career. With half of our employees originating from outside the UK, you will join a truly connected culture which celebrates difference and embraces diversity. This is a huge organisation, albeit one with a small agency feel. You will play a key role in developing strong relationships and shared ethos, whilst at the same time benefit from a plethora of career opportunities and training. Undeniably, this is an agency with a grounded sense of belonging and community, one which is social and emotionally-aware. Everything you achieve and learn at OMD EMEA will be exciting and rich in value – everyday will be a new challenge that needs solving!

At OMD, our vision is to be an agency where difference is valued and everyone is able to thrive in a culture of equality, inclusion and belonging. We are committed to providing a truly inclusive environment that reflects today’s society, where everyone is able to bring their true selves to work, and where diverse voices and backgrounds are valued, heard, and well-represented.

Privacy Statement

We will process your personal data in accordance with our Recruitment Privacy Notice which is available on www.omgukcareers.com.

OMD EMEA

Director of Operations Night Club’s – Halifax Nova Scotia

Our client owns and operates Halifax’s most Unique brands of restaurants, nightclubs, entertainment, and special event Venus. Reporting to the President, the Director of Operations is a thoughtful and charismatic leader with strong business acumen and plays an instrumental role in the successful evolution and growth of our brand. As part of the “Senior Management” team, we are seeking an experienced nightclub manager to become the Director of operations. This position includes -leading the nightclub team, hiring, and dismissals, controlling costs, and tracking ongoing developments in the late-night business for new trends.

In addition to the above, responsibilities include the executive oversight of the day-to-day management of 4 Night Clubs, ensuring each business meets corporate growth objectives related to revenue, profitability, optimal guest satisfaction, employee development, and retention. They work with direct reports (General Managers) to develop and implement departmental or concept-wide strategies that exceed the needs and expectations of the business, guest, and/or employees.

Qualifications and Skills

  • Significant understanding of Canadian and US hospitality landscape
  • Post Secondary degree/diploma, preferably in Hotel Restaurant Management/Culinary Arts Chef Training
  • 7-10 years management experience within Night Club and Event Venus
  • Proficient Operational and Financial Acumen
  • Strong ethical leadership abilities
  • Excellent written and verbal communication skills
  • Strong people skills
  • Outstanding organizational skills
  • Valid drivers’ license
  • Regular attendance late at night is necessary.

Full-time Salary: $90,000.00 to $120,000.00 /year

MacDonald Search Group

We are UMG, the Universal Music Group. We are the world’s leading music company. In everything we do, we are committed to artistry, innovation and entrepreneurship. We own and operate a broad array of businesses engaged in recorded music, music publishing, merchandising, and audiovisual content in more than 60 countries. We identify and develop recording artists and songwriters, and we produce, distribute and promote the most critically acclaimed and commercially successful music to delight and entertain fans around the world.

How we LEAD:

Capitol Music Group is seeking a Director of Media Planning Strategy to lead Capitol Records, Blue Note, Astralwerks, Motown Records, and Harvest frontline and catalog repertoire on a global scale. This is a permanent, full-time position. Artist success is our ultimate metric, and what drives our mindset, skillset, and company culture.

The ideal candidate for this position is passionate about the ever-changing media landscape and about MUSIC! We are looking for someone who is highly knowledgeable on all digital media outlets including paid search, social, programmatic, display, video, mobile as well as emerging media and new technology platforms.

How you’ll CREATE:

  • Lead a small team of media planners and collaborate with media buying support to plan and execute all paid media efforts, including media planning, reporting and analysis, best practices, and ensuring teams are aligned on KPIs.
  • Work with label finance and UMG central teams to ensure monthly billing is completed
  • Optimize internal operational workflows, build scalable strategies, share best practices and learnings
  • Work with internal stakeholders (Digital Marketing team) to develop and plan paid media campaigns across social, video and programmatic platforms
  • Identify target audiences and analyze their characteristics, behaviors, and media habits
  • Build custom audiences and data sets for targeting in DSP’s
  • Manage and track approved media budgets
  • Research trends, innovations, and changes that effect media buying
  • Implement test initiatives such as landing page, A/B testing, multivariate testing, offer testing, etc.
  • Provide recommendations on landing pages, websites, and overall user experience to optimize paid conversions
  • Understand pixel implementation on websites for data collection and conversion tracking

Bring your VIBE:

  • Bachelor’s degree, preferably with a concentration in advertising, marketing, business administration, or communications preferred
  • 3-5 years media-related/agency experience and media planning/buying; traditional media buying (TV, Radio, Print & OOH) and entertainment industry experience a big plus.
  • Experience leading a small team
  • Confidence in written and verbal communication skills in client-facing environment
  • Experience buying through Facebook, Google AdWords, TikTok, Twitter, Snapchat and other DSPs
  • Understanding of Google Shopping Campaigns, Facebook Catalog Manager, and Shopify
  • Proficiency in Keynote, Word, Excel and PowerPoint with ability to build compelling reports detailing campaign successes, ROI and learnings.
  • Experience with DoubleClick, Google Analytics, Datorama, Linkfire, Shareablee
  • Experience driving eCommerce revenue growth and online lead generation with paid media
  • Passionate music fan

Perks Playlist

  • Be part of an entrepreneurial, global organization that values authenticity, drive, creativity, relationships, and a competitive spirit
  • Comprehensive medical, dental, vision, and FSA options, as well as:
  • 100% coverage for out-patient mental health services
  • Wellbeing reimbursements for fitness classes, spa treatments, meal services, travel, and so much more (up to $720/year)
  • A lifetime fertility support allowance of $30,000 to plan participants
  • Student Loan Repayment Assistance and Tuition Reimbursement
  • 100% immediately vested 401(k) match on the first 5% of your contribution on eligible compensation
  • Variety of ways to prioritize much-needed time away from work including:
  • Flexible Paid Time Off (PTO) for exempt employees
  • 3-weeks PTO for non-exempt employees
  • 2-weeks paid Winter Break
  • 10 Paid Holidays (including Juneteenth and Wellbeing Day)
  • Summer Fridays (between Memorial Day and Labor Day)
  • Generous paid parental leave for every type of parent

Disclaimer: This job description only provides an overview of job responsibilities that are subject to change.

All UMG employees are currently required to be fully vaccinated against COVID-19 or provide proof of a negative PCR or Antigen test before entering any Company offices unless they have been approved for an exemption or unless prohibited by applicable law.

Universal Music Group is an Equal Opportunity Employer

We are an E-Verify employer.

For more information, please click on the following links.

E-Verify Participation Poster: English / Spanish

E-Verify Right to Work Poster: English | Spanish

Job Category:

Marketing, Streaming & Digital Media

Salary Range:

$64,480- $146,960

The actual base salary offered depends on a variety of factors, which may include, as applicable, the qualifications of the individual applicant for the position, years of relevant experience, specific and unique skills, level of education attained, certifications or other professional licenses held, and the location in which the applicant lives and/or from which they will be performing the job. All candidates are encouraged to apply.

Universal Music Group

Operations Manager, Biltmore

The MRG Group

Vancouver, British Colombia

WE CREATE POSITIVE SHAREABLE EXPERIENCES.

The MRG Group is a leader in experience creation. In operation since 2008, The MRG Group has grown to become Canada’s largest independent entertainment company, and through its ownership of 9 hospitality properties and 6 venues across Canada, the business is passionate about providing positive shareable experiences for its guests, 500+ employees, and partners. In addition, The MRG Group owns and operates an events business, travel company, digital publication, and ticketing service Admit One. In 2021, the business expanded its presence into the US, signing its first venue deals with properties in New York and California later that year. The MRG Group’s portfolio of properties and experience based businesses boast a captive audience of 700k+ unique individuals and growing! Working with us provides our employees with an opportunity to work in the exciting experience industry where your work will directly contribute to creating positive shareable experiences and memories for our guests.

The MRG Group offers opportunities for growth, cross-division collaboration with extremely talented and passionate people. We find solutions and celebrate our wins together as a team.

The MRG Group by the numbers in 2022:

  • 9 Hospitality Properties across Canada
  • 1000+ live shows per year via the largest Independent Concert Promotions Company in Canada, MRG Live
  • 6 Live Entertainment Venues
  • MRG Travel – Curating Travel Experiences
  • Admit One – Ticketing Platform
  • BeatRoute – Global lifestyle digital media company

Reporting directly to the Regional General Manager of Venues, the The Operations Manager is accountable for the overall success of the building; acting as a representative and in the best interest of the venue. The ideal Operations Manager of the Biltmore Cabaret is passionate about Live Music, has great people skills, is business & computer savvy and genuinely enjoys hospitality and guest service. You have your ear to the ground with the local music scene and are excited to act as an ambassador of the venue and our organization as a whole. Think you have what it takes? Willing to roll up your sleeves and get things done? Let’s talk!

The Role

  • Take the lead on all points including operational excellence, service, safety, capacity, atmosphere, overall financial performance this includes but is not limited to timecard approvals, tip pool management and month end cash counts.
  • Overall safety and cleanliness of the venue.
  • Effectively address guest concerns in a fair and honest way
  • Create positive relationships with your team, exhibiting empathy and respect for people at all levels
  • Develop and maintain a positive work culture for all employees
  • Be responsible for, and take ownership of the training & development of your team and direct reports
  • Ensure brand standards are being met
  • Working alongside our shared services to follow through with service expectations for special events
  • In this position, you will be the champion of Positive Shareable Experiences. You will be empowered to go above and beyond to make the day for your guests in a fun and exciting way for them. You bring life to the party and encourage your team to do the same!
  • Build a work environment with opportunities to grow and learn every day for your team
  • Ensure accurate and timely inventory management & ordering

Knowledge, Skills, Abilities

  • Passion for creating Positive Shareable Experiences in a safe & fun environment
  • Positive and calming disposition
  • Love of systems and keeping businesses organized
  • Proven track record of hiring, training and developing engaging team members
  • Ability to resolve conflict in a fair and diplomatic way
  • Strong problem solving skills
  • Natural ability to create positive relationships with your team, exhibiting empathy and respect for people at all levels
  • Takes initiative to learn and grow within the organization and hospitality industry
  • Demonstrated performance and background in operating a profitable hospitality business. This includes P&L accountability, labour management, food and beverage costs of goods and meeting sales targets
  • Must regularly work weekends, evenings and holidays

Terms & Expectations

  • Due to the nature of the work, after hours correspondence may be required

What’s In It For You?

  • Competitive starting salary
  • A generous vacation package which allows you to rest and rejuvenate throughout the year
  • Participation in the MRG Travel Ambassador Program
  • A fun and casual environment. You will be joining a close-knit, innovative team of creative and energetic go-getters
  • Employee Discounts to our concerts/shows, at our hospitality venues
  • A welcoming, fun and safe work environment where everyone can show up authentically to work each day and feel respected
  • Career development opportunities with a company that encourages individuals to learn and grow

Thank you for your interest in MRG. Given the anticipated interest in this role, only those selected for an interview will be contacted.

The MRG Group

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About The PR Agency:

Award-winning PR agency with amazing international clients in the luxury drinks and lifestyle areas is looking for their next Account Director. The new business pipeline is amazing, so they want to bring on board an Account Director to join their talented team.

· As an Account Director, you will be part of a genuinely fun, supportive, friendly, and innovative team

  • Be responsible for two new clients with exciting programmes of arts and entertainment initiatives planned to take place in London and internationally
  • They operate in the luxury drinks, travel and lifestyle sectors
  • They are keen to hear from Account Directors who have a strong interest in and experience with sustainability
  • Strong partnerships with international Art and Design clients – for example, they have a luxury whisky brand with a global remit, which includes an ongoing partnership brokered with a leading London cultural centre

· The Agency has strong values and a relaxed culture with a work hard and fun work ethos. It is a great place to work.

About Account Director Role:

As the Account Director of the PR Agency, you will be responsible for managing and providing clear advice to one of their biggest luxury drinks clients and managing a team of talented individuals

  • Planning and executing engaging PR Strategies
  • Building strong client relationships and encouraging your team to do the same
  • Bolster your client’s brand reputation
  • Building and maintaining strong media contacts
  • Taking the lead on PR planning and creative brainstorming
  • Editing and approving leadership articles, case studies

Why join them?

· Exposure to a dynamic, well-connected, senior team of consultants and an entrepreneurial company that is on a path to rapid expansion

· Opportunities to work with established, internationally renowned brands, as well as start-ups

· Their approach is highly strategic – you’ll be working with seasoned, international specialists

· They have fantastic, interesting clients – and a great pipeline of new business opportunities, with plans to expand our footprint further internationally!

This a great opportunity to manage extremely interesting clients, in a diverse and exciting agency with masses of potential for growth.

Reuben Sinclair Ltd | Sales, Marketing, PR, Data and Digital Recruitment

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