Director of Digital Marketing

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Wagamama: Wagamama operates popular, award-winning restaurants and offers fresh, Asian-inspired cuisine in a friendly, social, and vibrant setting. Wagamama USA has restaurants in New York and Boston and an aggressive and exciting growth plan to open launch dozens of Wagamama locations across the USA over the next few years.

Punch Bowl Social: Punch Bowl Social is widely regarded as the leader in the “eatertainment” category – the brand’s DNA combines a curated mix of “scratch” food, innovative craft beverages and social gaming delivered in gorgeous, design-forward large format spaces.

As our Director of Digital Marketing, you are a protector of the realm. This role will be responsible for the entire digital footprint of both the Wagamama USA and Punch Bowl Social brands. Position will be based at the company’s Denver Office. Some travel may be required to other locations, including outside of the Denver area.

What’s in it for you:

• Benefit Package
• Medical, dental and vision insurance
• Health Savings Account option – including company HSA contribution
• Flexible Spending Accounts
• Employee Assistance Program
• Company provided Short Term Disability Insurance
• Company provided Long Term Disability Insurance
• Paid Time Off
• Voluntary benefits – LifeLock Protection, Pet Insurance, Accident and Critical Illness offerings
• Opportunities for Growth and Advancement
• Referral Bonus Program
• Discounts on Food, Beverage and Activities
• Compensation $100k to $120k

Your training will teach you everything you need to know to succeed on the job. But there are a few skills you should have from the get-go:

• Positive attitude and passion for making people smile, and truly enjoy their experience
• Value for high quality food and beverage, and appreciation for the technique associated with production
• Sense of adventure and engaging energy
• Ability to communicate effectively with team members, both BOH and FOH, Management, and Community
• Passionate, engaged, energetic, entrepreneurial spirit with high critical thinking skills

What you’ll be doing:

E-commerce

• Own the content management strategy across all digital platforms, visually positioning key marketing stories across to optimize both audience engagement and seasonal relevance.

• Strategically review and optimize the UX of the website

• Manage take-out and delivery presence across all third-party platforms to maximize revenue, exposure and brand consistency

Performance Marketing

• Coordinate the programming of all creative content required to support multi-channel marketing campaigns

• Develop media plans to support overarching company objectives

• Manage performance marketing channels including but not limited to; paid social, paid search, and SEO

• Own CRM ensuring you are delivering best in class customer experience with KPIs

Management

• Manage digital lines on the marketing budget

• Manage all relevant third-party relations to above list of responsibilities

• Own the digital reporting suite reporting back to key stake holders on a regular basis

• Continuously look for new ways to reach new customers and motivate return visits

Qualifications

• 5 years or more experience in digital or performance or growth marketing

• A bachelor’s degree or higher, ideally in marketing or business

• An analytical individual with strong project management skills

Follow us @punchbowlsocial or check us out at punchbowlsocial.com and wagamama.us

We are an Equal Opportunity Employer and do not discriminate in hiring or employment on the basis of race, color, creed, religion, sex, sexual orientation, national origin, citizenship status, ancestry, age, marital or veteran status, physical or mental disability, arrest record, genetic information or any other characteristic protected by applicable federal, state and local laws.

Punch Bowl Social