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The Washington Times is seeking an enthusiastic, creative and resourceful individual to join our social media team. As part of our fast-paced newsroom, the Social Media Coordinator will play a vital role in promoting The Washington Times across multiple social media platforms. The successful candidate will have knowledge of national news, politics, culture, opinion content and faith issues in order to successfully promote stories to existing audiences and find creative ways to reach new audiences.
The Social Media Coordinator understands the news business and has experience packaging content across multiple platforms. This includes the use of images, video, info-graphics in addition to promoting published stories. This position will identify other areas of growth, including outreach to outside organizations to promote content, and may be assigned specific areas of focus. Experience launching social accounts from ground up is a plus, as this position will take a leading role in launching new Washington Times verticals. This position is based in our Washington, D.C. newsroom Sunday through Thursday with some flexibility for remote days.
The ideal candidate for this position requires 2-3 years of relevant work experience with a minimum 1-2 years of demonstrated success in developing, implementing and managing the social media presence of a news organization across multiple social media platforms. The ability to manage multiple and sometimes conflicting priorities. Excellent oral, written and interpersonal communication skills and a proven ability to meet competing deadlines are necessary.
This is a unique fun opportunity to work for a prominent, fast-growing media company that offers a competitive base salary, medical, dental, vision, retirement planning with matching options, as well as a generous paid time off program, flexible work schedule and FREE parking. If you are interested in joining one of the most dynamic media companies in Washington D.C., apply online TODAY!
The Washington Times is an Equal Opportunity Employer
The Washington Times is committed to providing equal employment opportunities All qualified applicants and employees will be considered for employment and advancement without regard to race, color, religion, creed, national origin, ancestry, sex, gender, gender identity, gender expression, physical or mental disability, age, genetic information, sexual or affectional orientation, marital status, status with regard to public assistance, familial status, military or veteran status or any other status protected by applicable law.
The Washington Times
Position: Customer Care Manager
Location: Greater New York area, NY
Job Type: Contract
Duration: 3-6 months
Job Description:
The role of the Contractor who will function as the Manager of Customer Care will be to ensure that the client provides a high level of customer service and meets its customer satisfaction goals, recognizing that this area is critical in the relationship with customers. They will manage the relationship with the call center and other support teams daily. They will identify opportunities to utilize information coming from the customer service area to recommend product improvements across the organization. They will work closely with all business units to provide support to their customers.
Major Duties:
- Works with Customer Care partner to establish appropriate staffing levels based on anticipated volume of activity.
- Reviews daily dashboards of activity; handles critical situations as they arise.
- Responsible for working with customer service partner to ensure that agents are being trained in a timely manner and online help articles are written as new features and enhancements become available
- Oversees customer issues and ensures professional, effective and long-term problem resolution, and assists Customer Service Representatives in troubleshooting orders that require special handling.
- Reviews and evaluates procedures pertinent to the effective and efficient operation of the customer service partner to ensure timely delivery and customer satisfaction and works within the Amazon Connect and Zendesk platforms to maximize operational efficiency
- Work with staff and Command Center to understand needs and implement support from the customer service partner in the weeks leading up to and during the events.
- Coaches Customer Service Team in order to achieve high performance and enforce the philosophy that the team is an extension of the client brand.
- Works with call center management to recognize high performance and handle challenges
- Provides feedback internally to Digital and IT teams and technology partners regarding service failures or customer concerns.
- Collaborates with Membership Operations team to ensure all customers have accurate and timely information on order status and/or changes.
- Performs other related duties as assigned.
Queen Consulting Group
Job Details:
Job Title: Senior Digital Product Manager
Location: Des Moines, IA
Duration: 12 Months (With Possible Extension)
Position Type: Full-time, Contract
Responsibilities:
- Lead or participate in variety of complex functions within the digital environment.
- Contribute to large-scale planning related to the execution of the digital strategy.
- Review and analyze complex content strategy/creation, customer experience, analytics/research or product management that require an in-depth evaluation of variable factors.
- Independently resolve complex issues.
- Lead team to meet project deliverables while leveraging solid understanding of digital initiatives, policies, procedures and/or compliance requirements.
- Collaborate and consult with peers, colleagues and mid-level managers to resolve issues and achieve goals.
- Potentially lead projects, teams or provide direction to junior staff on less complex digital initiatives.
Required Qualifications:
- 4+ years of digital product management experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education.
Mindlance is an Equal Opportunity Employer and does not discriminate in employment on the basis of Minority/Gender/Disability/Religion/LGBTQI/Age/Veterans.
Mindlance
Customer Relationship Manager
Company Description
GE Current, a Daintree company, has completed the acquisition of Hubbell® Incorporated’s commercial and industrial (C&I) lighting business, creating a premier end-to-end lighting solutions business. The combined new business will be branded as Current. This brings together two iconic businesses with deep innovation heritage, strong brands and application expertise and allows Current to be strategically positioned to now focus all investments into lighting and controls solutions. We have an enhanced distribution footprint and digital tools to service customer needs more easily, quickly and efficiently, and strong new product pipelines and shared patented technologies to deliver added value to customers. Primary office locations are Cleveland, OH and Greenville, SC, with centers of expertise locations in Austin, TX, Rolling Meadows, IL and Quebec, Canada. Manufacturing operations reside in Hendersonville, NC, Pittsburgh, PA, Plympton, MA, Christiansburg, VA, Acuna, MX and Tijuana, MX.
Job Description
As Customer Relationship Manager, you will be responsible for maintaining and building both short-term and long-term deep relationships with our large National, Strategic and Key account partners (Fortune 500 companies) to enable year over year revenue growth. This role will directly manage and build teams that provide industry leading customer service and support that provide a competitive advantage.
This role will preferably be located in Greenville, SC. Remote work outside of Greenville may be available for strong candidate.
Essential Responsibilities
- Work closely with our National, Key and Strategic Account partners to quickly solve problems through effective and efficient solutions.
- Actively listen to National Account partners to understand their unique needs, challenges, and motivations.
- Act as customer advocate and effectively interface with internal and external customers at multiple organizational levels, including Agents, Distributors, Architects, Rebate Pro Installation Contractors.
- Manage long and short-term customer success metrics and deliverables such as FCR, NPS, Customer Effort Scores, etc.
- Influence decisions and effective changes that improve the customer experience.
- Build strong customer centric service team to achieve critical service metrics.
- Develop team member talent, drive accountability, and recognize achievements.
- Work cross functionally to develop and execute plans to address customer-specific needs.
- Foster relationships with key internal stakeholders to support the value proposition.
- Drive process to accurately and consistently forecast through effective use of SFDC, planning tools, and additional resources to conduct pipeline reviews.
- Drive speed and simplification through cross functional collaboration and proactive sharing of best practices throughout the National Accounts team.
- Strong customer centric communication across internal cross functional teams as well as with all levels of our National, Key and Strategic Account partners.
Qualifications
- Bachelor’s degree from 4-year accredited university or equivalent experience
- Minimum 10 years experience in a direct supervisory role and proven success in managing a cross functional team
- Detail-oriented with strong process, organizational and oral/written communication skills.
- Strong oral and written communication skills, including virtual and electronic communications
- Prior experience and/or willingness to work virtually with team members that are not co-located
- Strong executive presence and demonstrated ability to communicate with, influence and build relationships with project-level and senior leadership both internal to Current and externally with customers
- Established exceptional leadership, team building, interpersonal and communications skills
- Highly motivated individual with proven track record
- Demonstrated ability to develop and maintain strong customer/agent/distributor relationships
- Willingness to travel as needed to be successful in role
- Ability to quickly understand, retain and articulate product knowledge and applications
- Must be detail-oriented with superior organizational skills
- Strong business and financial acumen
Desired Characteristics
- Strong Lighting industry experience to include Products and End-User Selling
- Familiarity with SAP, QuickBase and Salesforce
- Sound knowledge of the company’s products and services.
- Experience with data analysis and spreadsheet tools
- Understanding of basic contractual terms and conditions
Compensation
The position has a compensation package inclusive of base, bonus (if eligible), benefits, 401k contribution, time off, recognition awards and more. This salary range is $97,000-$130,000.
Benefits and Perks
The Highlights:
All around competitive culture where together we strive to:
- Approach each day with a tenacious curiosity
- Communicate openly and honestly- internally and externally
- Work hard, take risks, fail fast…learn and move on
- Embrace diversity and welcome opposing thoughts
- Empower and develop each other
- We have an open and inclusive culture where you’ll learn and grow through programs and resources like:
- Quarterly company all employee meetings
- Management and Leadership development
- Initiatives and special projects with executive leadership exposure
- Access to top-notch learning courses through LinkedIn Learning
- Regular manager check-ins to drive performance and career growth
Our more standard benefits
- Full-time exempt roles have a Permissive Time Off Policy, giving you flexibility to rest, relax and recharge away from work
- Paid Company Holidays
- A comprehensive benefits plan including medical, dental, life, vision, disability, and life insurance
- 401(k) retirement program with a fully vested immediate company match
- Flexible Spending Account options for pre-tax employee allocations
Additional Information
- Current is an Equal Opportunity Employer. We do not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status, or any other basis covered by law. All employment is decided on the basis of qualifications, merit, and business need. At Current, we are Always On and working to improve lives with the industry’s most expansive portfolio of sustainable advanced lighting and intelligent controls that reliably meet our customers’ needs. Learn more at CurrentLighting.com
Current Lighting
JOB DESCRIPTION
Location: Miami, FL Hybrid 2x a week
SALARY: $115K
MUST HAVE MEDIA/ADVERTISING AGENCY EXPERIENCE
We are seeking a Paid Social Manager to join our team and help us develop and execute paid social campaigns. You will be responsible for understanding client goals, monitoring campaign quality, and evaluating new opportunities to maximize performance.
What You’ll Do:
Responsibilities include, but are not limited to:
- Creating measurable paid social strategies across Facebook, Instagram, TikTok, Twitter, and LinkedIn.
- Ability to translate and communicate campaign success to clients
- Manage the paid social marketing plans and budgets
- Working closely with clients and managing relationships.
- Familiarity with monitoring campaign financials, budgets, and processing program invoices
- Participate in client calls and client-facing deliverables and communications
- Understand and appreciates how the agency works and the flow throughout an agency
- Day-to-day point of contact for the assigned client and agency partners as it pertains to paid social campaign management
- Participate in campaign brainstorming sessions
What we need:
- Forward Thinking – challenges self, team, and the client to think beyond today’s solutions
- Team Collaboration – create a collaborative working environment where the notion of “team” comes before self
- Teacher/continuous learning – manage, train, and inspire team members to embrace continuous learning and ensure the team is effectively trained
- Ideation – create a vision for solving a challenge or opportunity
Who You Are:
- 4+ years of direct paid social client management including paid social strategy development, execution & client relationship management
- Understand the relationship between paid, owned, and earned social media tactics
- Enjoy a fast-paced and collaborative environment
- Eager to learn, adaptable, and have a strong interest in the advertising/media industry
Search Max, Inc
Director, Population Health Analytics (Garden City, NY)
HealthCare Partners, IPA and HealthCare Partners, MSO together comprise our health care delivery system providing enhanced quality care to our members, providers and health plan partners. Active since 1996, HealthCare Partners (HCP) is the largest physician-owned and led IPA in the Northeast, serving the five boroughs and Long Island. Our network includes over 6,000 primary care physicians and specialists delivering services to our 125,000 members enrolled in Commercial, Medicare and Medicaid products. Our MSO employs 200+ skilled professionals dedicated to ensuring members have access to the highest quality of care while efficiently utilizing healthcare resources.
HCP’s vision is to be recognized by members, providers and payers as the organization that delivers unsurpassed excellence in healthcare to the people of New York and their communities.
We pride ourselves on selecting the most qualified candidates who reflect HCP’s mission of serving our members by facilitating the delivery of quality care.
Interested in joining our successful Garden City Team? We are currently seeking a Director of Population Health Analytics for our Garden City Office!
Essential Position Functions/Responsibilities:
Team Leadership and Operations:
- Lead and manage a team of analysts responsible for data collection, analysis, and regulatory reporting
- Oversee the daily operations of the team, ensuring efficiency processes and timely delivery of data-related functions
- Develop and provide expertise in risk adjustment and quality for various lines of business regarding the data utilized for measurement
- Provide guidance, coaching, and professional development opportunities to team members
Data Analysis and Reporting:
- Lead the design, development, and implementation of population health analytics strategies, methodologies, and tools
- Utilize advanced analytics techniques to extract meaningful insights from large and complex
- healthcare datasets
- Generate reports, dashboards, and visualizations to effectively communicate key findings to stakeholders.
- Conduct regular data analysis to monitor population health metrics, trends, and performance indicators.
- Determine, document, modify, and ensure compliance with policies and procedures involving database management, analysis, and publication
- Prepare timely and accurate monthly and annual reporting statements as required
- Monitor industry trends to identify areas of improvement
Population Health Strategy and Improvement:
- Collaborate with key stakeholders to define population health goals and objectives
- Identify gaps and opportunities for improving population health outcomes and care delivery processes
- Develop data-driven strategies and initiatives to address identified gaps and improve health outcomes
- Monitor the effectiveness of implemented initiatives and make recommendations for continuous improvement
Risk Adjustment, Risk Stratification and Predictive Modeling:
- Understand CMS risk score methodology including risk score calculation, key regulatory
- deadlines for data submission, understand eligibility, claims, and provider data
- Support the Risk Adjustment team in ensuring that key risk adjustment performance metrics
- and business objectives are defined and achieved
- Develop and implement risk stratification methodologies to identify high-risk patient populations.
- Utilize predictive modeling techniques to forecast healthcare utilization, cost, and risk scores
- Collaborate with clinical teams to prioritize interventions for high-risk populations and optimize care management programs.
Collaboration and Stakeholder Management:
- Collaborates with interdisciplinary teams, including business intelligence, care management, quality improvement, and provider relations, to develop dashboards that report key performance progress and support population health initiatives
- Collaborate with internal and external stakeholders to share insights, best practices, and
- recommendations.
- Provide guidance and education on population health analytics to enhance organizational
- understanding and capabilities.
- Develop, code, and prepare reports to support essential Quality, Risk Adjustment, and Population Health functions to measure and forecast risk scores & quality metrics
Qualification Requirements:
Skills, Knowledge, Abilities
- Strong proficiency in data analysis, statistical modeling, and visualization tools (e.g., SAS, SQL, Python, R, Tableau, etc.)
- Experience working with large healthcare datasets, including claims, clinical, and administrative data
- Knowledge of population health concepts, risk stratification methodologies, and predictive modeling techniques
- Familiarity with healthcare quality measures (e.g., HEDIS, STARS, QARR) and regulatory requirements
- Intermediate proficiency in MS Office Suite (primarily Excel)
- Strong organizational skills with the ability to prioritize and manage multiple projects simultaneously between cross-functional teams
- Strong technical abilities with advanced data and analytics tools and programming languages.
- Excellent problem-solving and critical skills with the ability to interpret complex data and provide actionable insights
- Demonstrated leadership abilities with experience managing a team and leading projects
- Strong verbal, written, and excellent communication and presentation skills to effectively communicate complex analytical concepts to both technical and non-technical stakeholders
Training/Education:
- Bachelor’s degree in a relevant field such as Health Informatics, Healthcare Administration, Computer Science, Data Science, Information Systems, Public Health, or a related discipline. Advanced degree preferred
Experience:
- Minimum of 5 years of experience in healthcare analytics, population health management, or a related field
- 4-7 years of experience in a healthcare setting
- 5+ years of managing complex data analysis and interpretation of HEDIS/QARR/STARS/RAF/HCC
- 3+ years of supervisory/managerial experience
- Knowledge of regulations related to Medicare Advantage, Medicaid, and Commercial plans
- Familiarity with NCQA, NYSDOH, CMS, and health plan relationships
- Familiarity with Risk Scoring Models
HealthCare Partners, MSO provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, HealthCare Partners, MSO complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
HealthCare Partners, New York
Title: Product Marketing Manager V
Duration: 6 months
Approved Remote Locations: Baltimore, MD | Boston, MA | Houston, TX | Los Angeles, CA | San Diego, CA | San Francisco, CA
The team is looking for a Product Marketing Manager to help shape product strategy and lead GTM launches. In partnership with product and GTM cross-functional partners, this role will build products for our advertiser clients.
Responsibilities:
- Develop a strategic view of long-term product opportunities based on advertiser inbound (e.g., market research, quantitative analysis, and qualitative feedback). Shape product development in partnership with cross-functional partners (e.g., PM, Data Science, Engineers).
- Lead go-to-market for new launches. This includes communicating the rollout of new products and features both internally and externally to businesses, in partnership with marketing, PR, and sales teams.
- Manage high-priority, fast moving decisions and communications regarding our product and go-to-market strategy. Anticipate risks and manage escalations that arise along the way and see them through to resolution.
Skills:
- 6+ years of work experience, with a background in management consulting, business strategy and operations, digital marketing/advertising, investment banking/venture capital, analytics/data science, or other analytical roles
- Proven experience in simplifying complex concepts.
- Cross-functional skills, with demonstrated experience collaborating and influencing partners and managing key stakeholders.
- Experience creating structured frameworks to evaluate problems and present recommendations for how to proceed.
- Experience contributing to setting strategic direction and executing go-to-market plans.
- BA/BS degree
SPECTRAFORCE
The ideal candidate will be responsible for managing the roadmap, pricing, packaging, and documentation of new product ideas. By maintaining a good customer and market knowledge, this candidate will be able to successfully build and iterate on our products.
Responsibilities
- Define the product vision and drive the roadmap for our products.
- Internalize and represent the customers’ voice throughout the product lifecycle.
- Collect and measure key product metrics against goals to inform success of each release and plan iterations accordingly.
- Lead product management, development, and deployment activities for offering high-end Ethernet, Internet, UCaaS, and TeleHealth services.
- Knowledge of complex product design. Guide and direct cross-functional development experts to ensure product specifications are met.
- Translate market trends into a compelling product direction and vision.
- Must be a corporate spokesperson, sales support expert, and product champion to other product teams both internally and externally.
Qualifications
- Bachelor’s degree or equivalent in Engineering or related field of study
- 5+ years’ experience in product management
- Market research and data analytics skills
- Experience with telecom, specifically ethernet products.
- 5+ years’ experience with complex over-the-top products, services and solutions desired including knowledge of UCaaS and SD-WAN, layer 2/3 WAN (juniper), voice/SIP, DWDM systems (Fujitsu) and other telecommunications and IT solutions.
- MS office proficiency.
- Knowledge of Data center design and services.
Telvero
About OSSIO
Ossio is an orthopedic medical device company founded in Israel in 2014 with the vision to completely transform the orthopedic experience for physicians, patients, and payors. Ossio’s mission is to replace metal implants as the standard of care in the $10B+ orthopedic fixation market (screws, pins, plates) with an intelligent bone regeneration technology. OSSIOfiber represents a breakthrough material platform for orthopedic and podiatric surgeons who seek a more biologically friendly way to restore mobility with nothing permanent left behind. Our products have the mechanical strength needed for easy insertion and secure fixation while enabling the body to regrow bone, completely incorporating and replacing the implant without the adverse inflammation and weakness often seen in “bio-resorbables”.
Team Dynamics:
The candidate will join a team of marketing professionals that work in both remote and in-office settings. OSSIO has a small business mindset with tons of energy due to ambitious growth targets. We focus on customer-centric initiatives and high impact projects that are aligned to our business priorities. A successful candidate can thrive in an environment with both direction and some ambiguity. This individual will report to the Director of Marketing and Medical Education.
Job Description:
The Product Manager’s primary role is to plan, implement, and control all marketing related aspects of assigned products. This includes both upstream project planning and downstream tactical execution. The ability to collaboratively develop and manage timelines and milestones is a prerequisite. The Product Manager is expected to meet or exceed product line budget objectives by collaborating with R&D to bring innovative new products to market, by serving as the market expert in their segment and actively supporting the field sales force. The Product This position is directly responsible for management and achievement of budgets, forecasts, training plans, and strategic scope of product offering. This position influences manufacturing operations as well as research and development priorities and projects. The Product Manager must be able to prioritize activities and allocate resources for greatest effectiveness. Experience conceptualizing, developing and launching medical device utilizing a diverse design team is desired.
Duties and responsibilities:
- Help to uncover unmet needs by participating in various methods of surgeon feedback
- Travel with field-based teams to see opportunities and challenges
- Assist in coordination and setup of cadaveric labs related to product development
- Help prepare and present the marketing VOC inputs for a given project
- Ensure the development team(s) are continuously striving to meet the voice of the customer by being the marketing representative on various projects
- Assist in high-level forecasting for a given project(s)
- Develop product launch strategies and detailed plans to drive product penetration, brand awareness, an enthusiastic loyal customer following, and high stakeholder satisfaction
- Define, implement and conduct product materials & training for HCPs and Field Sales Force
- Research pricing of similar category product lines to help develop internal pricing strategies
- Maintain product dashboards and use sales analytics to monitor execution and adjust plans when appropriate
- Manage and track to assigned budgets
- Be present at society meetings as the tradeshow booth resident expert to gather leads
Candidate requirements:
- Education: A four-year bachelor’s degree, with strong science, marketing, and/or sales background. Either an MBA or successful commercial experience is desired.
- Experience: Orthopedic medical device experience (Sports Medicine experience preferred).
- Technical: Must be comfortable with medical device concepts and terminology. Working knowledge of the technical aspects of device(s) in the medical field.
- Selling and Communication Skills: Excellent communication skills (oral and written) and interpersonal skills, presentations, and promotional/technical writing. Must be able to communicate & listen effectively to key opinion leading surgeons and salespeople. Experience presenting to senior leadership or a group
- Financial: Demonstrated ability to estimate markets and forecast potential sales/market share for medical device and instrumentation. Expertise in XLS and financial modeling required.
- Other: Strong organizational skills and ability to manage multiple projects. Enjoys and works well with a cross-functional team environment. Self starter. Experience in a cadaveric lab setting. Be accepting with the occasional assigned task outside normal job functions. Ability to work in a high energy, small start-up environment
OSSIO
2 PM Roles Open in Dallas, TX
1) Product Manager $110,000-140,000
2) Senior Product Manager $140,000-180,000
FINTECH-Brokerage/Investment
DALLAS, TX – 4 Days a Week
Bi‐lingual (English / Chinese)
Very generous Bonus and amazing benefits package including unlimited PTO days!
The Position
We are looking for a product manager to join our cross-functional team and help us build innovative solutions for our US entities. You will be responsible for defining the product vision, strategy, roadmap, and features, as well as collaborating with developers, engineers, designers, analysts, and other stakeholders to deliver high-quality products that solve customer problems, meet business requirements and objectives, and create company value.
What you do
- Conduct research, analysis, and benchmarking to identify and validate customer needs, business requirements and opportunities
- Define and prioritize product requirements, user stories, and acceptance criteria, and communicate them clearly to the remote product team
- Collaborate with the remote product team, development team and other stakeholders, to plan and execute the product launch strategy
- Manage the product backlog and the product development process, ensuring that the remote team delivers products that meet the quality standards and the business objectives
- Validate and launch new features and products, and measure their impact and performance using data and feedback
- Continuously monitor, support and improve the product based on feedback and data from customer and business units
What you offer
- A bachelor’s degree in computer science, engineering, business, or a related field, or equivalent work experience
- At least 4 years of experience as a product manager or a similar role in the fintech industry and/or Brokerage firm, or a strong understanding of the fintech domain and the customer needs
- A proven track record of delivering successful products that solve customer problems and create business value
- A strong knowledge of product analytics, product testing methodologies and tools, customer research methodologies, data analytics and data science
- A solid understanding of the fintech regulations, compliance, and security standards
- Excellent communication skills, both written and verbal, and the ability to present and influence effectively across different levels and functions
- A high level of cross-functional collaboration, stakeholder management, organizational skills, and multitasking
- A passion for fintech innovation and a customer-centric mindset
- Bi‐lingual (English / Chinese) preferred
Phaxis