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CarMax, the way your career should be!
Work Location and Arrangement: Work location is flexible if within 100 miles of the Richmond, VA Technology Innovation Center, Dallas Technology Hub or Atlanta, GA CarMax Auto Finance Office if approved by the Company.
8116 – Midtown Office – 2220 W. Broad Street, Richmond, Virginia, 23220
Work Authorization: Applicants must be currently authorized to work in the United States on a full-time basis.
Manager, Retail Strategy & Analytics:
About The Team
The Retail Strategy team is a world-class community of analysts who work in a collaborative environment that leverages a variety of strategic and technical skillsets to help drive CarMax’s $20B retail sales business. CarMax’s retail business is undergoing an exciting eCommerce & omnichannel transformation which is helping us extend our market leadership while positioning us for future growth. The Retail Strategy team is at the center of this transformation and is focused on driving a cohesive end to end omni channel experience as customers shop on our website, with our contact center, and in our stores.
Our team tackles this work while ensuring we are a great representation of CarMax’s 4 core values:
Do the Right Thing: We prioritize maintaining the culture of integrity which has set CarMax apart in the used car industry, and promote a respectful and inclusive environment at work
Put People First: We’re focused on nurturing associate development and on maintaining a healthy work culture, while also making sure our customers are offered a great experience
Win Together: Teamwork is essential to what we do; we regularly learn from each other and draw on each other’s expertise and perspectives
Go for Greatness: We continually improve our abilities and the products that we support, to reinforce CarMax’s position as the industry leader
About The Role
Buying a car is a major, exciting purchase for customers which involves many steps & considerations from researching vehicles online, to understanding financing, to ultimately buying that perfect car – Each year, millions of customers come to CarMax searching for their perfect car. The Retail Strategy team leverages data, analytics, and strategy to help ensure customers receive a great experience today while driving CarMax’s eCommerce & omnichannel transformation.
There are several sub-teams on Retail Strategy who focus on the different parts of the retail shopping journey. As a Manager in Retail Strategy, you will work with business partners in our Product, Technology and Operations departments to help drive the retail business forward on a team focused on one of these areas:
- Web Strategy – Works to analyze, understand, and inform priorities to optimize customers’ upper funnel search & finance experiences on CarMax’s digital properties
- Product Strategy – Works to build & enhance online progression steps that allow customers to complete as much of the car buying process online as desired
- Customer Experience Center (CEC) Strategy – Works to ensure CarMax’s contact center provides exceptional service to customers needing assistance via phone, text or chat while shopping remotely for a vehicle
- Sales Strategy – Works to ensure the in-store shopping experience for all customers is exceptional, regardless of they completed steps of the buying process online
- Business Operations Strategy – Works to enable a fast & easy process for customers in store when they are ready to transact
What You Will Do – Essential Responsibilities
- Be a thought leader who helps set the strategic direction for business partners in Product, Technology and Operations
- Partner across the business to ensure the strategy of all teams you support ladders to CarMax’s overall retail vision
- Develop & enhance analytical tools, such as data sets, models, reports, and dashboards, utilizing them to monitor performance and drive ongoing performance
- Generate value-creating ideas and work with business partners to prioritize and activate against these ideas
- Design & analyze tests to evaluate the effectiveness of changes to our products and operations
Qualifications and Requirements
Ability to consistently deliver at a high level on the responsibilities listed above. Requirements listed below are representative of the knowledge and skills required:
- A track record of excellent problem solving, strategic thinking, and quantitative/qualitative analysis
- Experience conducting large scale data analysis to support conclusions, and a willingness to gain proficiency in data analysis tools such as SQL, or Tableau
- Ability to apply business and technical knowledge to solve complex problems, produce results, and make recommendations
- Ability to communicate complex topics to people with varying backgrounds and levels of technical familiarity
- Willingness and enthusiasm to collaborate with a team of passionate analysts and business partners who are regularly shaping strategy at a big-picture and a detailed level
- Four or more years of experience in an analytical or strategic role
- Four-year undergraduate degree with strong academic performance
About CarMax
CarMax disrupted the auto industry by delivering the honest, transparent and high-integrity experience customers want and deserve. This innovative thinking around the way cars are bought and sold has helped us become the nation’s largest retailer of used cars, with over 200 locations nationwide.
Our amazing team of more than 25,000 associates work together to deliver iconic customer experiences. Along the way, we help every associate grow their career and achieve their best, at work and in their community. We are recognized for our commitment to training and diversity and are one of the FORTUNE 100 Best Companies to Work For®.
Our Commitment to Diversity and Inclusion:
CarMax is committed to bringing together people from different backgrounds and perspectives, providing employees with a safe, welcoming, and inclusive work environment.
CarMax is an equal opportunity employer, and all qualified candidates will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, gender expression, genetic information, national origin, protected veteran status, disability status, and any other characteristics protected by law.
Upon an applicant’s request, CarMax will consider reasonable accommodation to complete the CarMax Job Application.
CarMax
CarMax, the way your career should be!
Work Location and Arrangement: Work location is flexible if within 100 miles of the Richmond, VA Technology Innovation Center, Dallas Technology Hub or Atlanta, GA CarMax Auto Finance Office if approved by the Company.
8116 – Midtown Office – 2220 W. Broad Street, Richmond, Virginia, 23220
Work Authorization: Applicants must be currently authorized to work in the United States on a full-time basis.
Manager, Retail Strategy & Analytics:
About The Team
The Retail Strategy team is a world-class community of analysts who work in a collaborative environment that leverages a variety of strategic and technical skillsets to help drive CarMax’s $20B retail sales business. CarMax’s retail business is undergoing an exciting eCommerce & omnichannel transformation which is helping us extend our market leadership while positioning us for future growth. The Retail Strategy team is at the center of this transformation and is focused on driving a cohesive end to end omni channel experience as customers shop on our website, with our contact center, and in our stores.
Our team tackles this work while ensuring we are a great representation of CarMax’s 4 core values:
Do the Right Thing: We prioritize maintaining the culture of integrity which has set CarMax apart in the used car industry, and promote a respectful and inclusive environment at work
Put People First: We’re focused on nurturing associate development and on maintaining a healthy work culture, while also making sure our customers are offered a great experience
Win Together: Teamwork is essential to what we do; we regularly learn from each other and draw on each other’s expertise and perspectives
Go for Greatness: We continually improve our abilities and the products that we support, to reinforce CarMax’s position as the industry leader
About The Role
Buying a car is a major, exciting purchase for customers which involves many steps & considerations from researching vehicles online, to understanding financing, to ultimately buying that perfect car – Each year, millions of customers come to CarMax searching for their perfect car. The Retail Strategy team leverages data, analytics, and strategy to help ensure customers receive a great experience today while driving CarMax’s eCommerce & omnichannel transformation.
There are several sub-teams on Retail Strategy who focus on the different parts of the retail shopping journey. As a Manager in Retail Strategy, you will work with business partners in our Product, Technology and Operations departments to help drive the retail business forward on a team focused on one of these areas:
- Web Strategy – Works to analyze, understand, and inform priorities to optimize customers’ upper funnel search & finance experiences on CarMax’s digital properties
- Product Strategy – Works to build & enhance online progression steps that allow customers to complete as much of the car buying process online as desired
- Customer Experience Center (CEC) Strategy – Works to ensure CarMax’s contact center provides exceptional service to customers needing assistance via phone, text or chat while shopping remotely for a vehicle
- Sales Strategy – Works to ensure the in-store shopping experience for all customers is exceptional, regardless of they completed steps of the buying process online
- Business Operations Strategy – Works to enable a fast & easy process for customers in store when they are ready to transact
What You Will Do – Essential Responsibilities
- Be a thought leader who helps set the strategic direction for business partners in Product, Technology and Operations
- Partner across the business to ensure the strategy of all teams you support ladders to CarMax’s overall retail vision
- Develop & enhance analytical tools, such as data sets, models, reports, and dashboards, utilizing them to monitor performance and drive ongoing performance
- Generate value-creating ideas and work with business partners to prioritize and activate against these ideas
- Design & analyze tests to evaluate the effectiveness of changes to our products and operations
Qualifications and Requirements
Ability to consistently deliver at a high level on the responsibilities listed above. Requirements listed below are representative of the knowledge and skills required:
- A track record of excellent problem solving, strategic thinking, and quantitative/qualitative analysis
- Experience conducting large scale data analysis to support conclusions, and a willingness to gain proficiency in data analysis tools such as SQL, or Tableau
- Ability to apply business and technical knowledge to solve complex problems, produce results, and make recommendations
- Ability to communicate complex topics to people with varying backgrounds and levels of technical familiarity
- Willingness and enthusiasm to collaborate with a team of passionate analysts and business partners who are regularly shaping strategy at a big-picture and a detailed level
- Four or more years of experience in an analytical or strategic role
- Four-year undergraduate degree with strong academic performance
About CarMax
CarMax disrupted the auto industry by delivering the honest, transparent and high-integrity experience customers want and deserve. This innovative thinking around the way cars are bought and sold has helped us become the nation’s largest retailer of used cars, with over 200 locations nationwide.
Our amazing team of more than 25,000 associates work together to deliver iconic customer experiences. Along the way, we help every associate grow their career and achieve their best, at work and in their community. We are recognized for our commitment to training and diversity and are one of the FORTUNE 100 Best Companies to Work For®.
Our Commitment to Diversity and Inclusion:
CarMax is committed to bringing together people from different backgrounds and perspectives, providing employees with a safe, welcoming, and inclusive work environment.
CarMax is an equal opportunity employer, and all qualified candidates will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, gender expression, genetic information, national origin, protected veteran status, disability status, and any other characteristics protected by law.
Upon an applicant’s request, CarMax will consider reasonable accommodation to complete the CarMax Job Application.
CarMax
CarMax, the way your career should be!
Work Location and Arrangement: Work location is flexible if within 100 miles of the Richmond, VA Technology Innovation Center, Dallas Technology Hub or Atlanta, GA CarMax Auto Finance Office if approved by the Company.
8116 – Midtown Office – 2220 W. Broad Street, Richmond, Virginia, 23220
Work Authorization: Applicants must be currently authorized to work in the United States on a full-time basis.
Manager, Retail Strategy & Analytics:
About The Team
The Retail Strategy team is a world-class community of analysts who work in a collaborative environment that leverages a variety of strategic and technical skillsets to help drive CarMax’s $20B retail sales business. CarMax’s retail business is undergoing an exciting eCommerce & omnichannel transformation which is helping us extend our market leadership while positioning us for future growth. The Retail Strategy team is at the center of this transformation and is focused on driving a cohesive end to end omni channel experience as customers shop on our website, with our contact center, and in our stores.
Our team tackles this work while ensuring we are a great representation of CarMax’s 4 core values:
Do the Right Thing: We prioritize maintaining the culture of integrity which has set CarMax apart in the used car industry, and promote a respectful and inclusive environment at work
Put People First: We’re focused on nurturing associate development and on maintaining a healthy work culture, while also making sure our customers are offered a great experience
Win Together: Teamwork is essential to what we do; we regularly learn from each other and draw on each other’s expertise and perspectives
Go for Greatness: We continually improve our abilities and the products that we support, to reinforce CarMax’s position as the industry leader
About The Role
Buying a car is a major, exciting purchase for customers which involves many steps & considerations from researching vehicles online, to understanding financing, to ultimately buying that perfect car – Each year, millions of customers come to CarMax searching for their perfect car. The Retail Strategy team leverages data, analytics, and strategy to help ensure customers receive a great experience today while driving CarMax’s eCommerce & omnichannel transformation.
There are several sub-teams on Retail Strategy who focus on the different parts of the retail shopping journey. As a Manager in Retail Strategy, you will work with business partners in our Product, Technology and Operations departments to help drive the retail business forward on a team focused on one of these areas:
- Web Strategy – Works to analyze, understand, and inform priorities to optimize customers’ upper funnel search & finance experiences on CarMax’s digital properties
- Product Strategy – Works to build & enhance online progression steps that allow customers to complete as much of the car buying process online as desired
- Customer Experience Center (CEC) Strategy – Works to ensure CarMax’s contact center provides exceptional service to customers needing assistance via phone, text or chat while shopping remotely for a vehicle
- Sales Strategy – Works to ensure the in-store shopping experience for all customers is exceptional, regardless of they completed steps of the buying process online
- Business Operations Strategy – Works to enable a fast & easy process for customers in store when they are ready to transact
What You Will Do – Essential Responsibilities
- Be a thought leader who helps set the strategic direction for business partners in Product, Technology and Operations
- Partner across the business to ensure the strategy of all teams you support ladders to CarMax’s overall retail vision
- Develop & enhance analytical tools, such as data sets, models, reports, and dashboards, utilizing them to monitor performance and drive ongoing performance
- Generate value-creating ideas and work with business partners to prioritize and activate against these ideas
- Design & analyze tests to evaluate the effectiveness of changes to our products and operations
Qualifications and Requirements
Ability to consistently deliver at a high level on the responsibilities listed above. Requirements listed below are representative of the knowledge and skills required:
- A track record of excellent problem solving, strategic thinking, and quantitative/qualitative analysis
- Experience conducting large scale data analysis to support conclusions, and a willingness to gain proficiency in data analysis tools such as SQL, or Tableau
- Ability to apply business and technical knowledge to solve complex problems, produce results, and make recommendations
- Ability to communicate complex topics to people with varying backgrounds and levels of technical familiarity
- Willingness and enthusiasm to collaborate with a team of passionate analysts and business partners who are regularly shaping strategy at a big-picture and a detailed level
- Four or more years of experience in an analytical or strategic role
- Four-year undergraduate degree with strong academic performance
About CarMax
CarMax disrupted the auto industry by delivering the honest, transparent and high-integrity experience customers want and deserve. This innovative thinking around the way cars are bought and sold has helped us become the nation’s largest retailer of used cars, with over 200 locations nationwide.
Our amazing team of more than 25,000 associates work together to deliver iconic customer experiences. Along the way, we help every associate grow their career and achieve their best, at work and in their community. We are recognized for our commitment to training and diversity and are one of the FORTUNE 100 Best Companies to Work For®.
Our Commitment to Diversity and Inclusion:
CarMax is committed to bringing together people from different backgrounds and perspectives, providing employees with a safe, welcoming, and inclusive work environment.
CarMax is an equal opportunity employer, and all qualified candidates will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, gender expression, genetic information, national origin, protected veteran status, disability status, and any other characteristics protected by law.
Upon an applicant’s request, CarMax will consider reasonable accommodation to complete the CarMax Job Application.
CarMax
CarMax, the way your career should be!
Work Location and Arrangement: Work location is flexible if within 100 miles of the Richmond, VA Technology Innovation Center, Dallas Technology Hub or Atlanta, GA CarMax Auto Finance Office if approved by the Company.
8116 – Midtown Office – 2220 W. Broad Street, Richmond, Virginia, 23220
Work Authorization: Applicants must be currently authorized to work in the United States on a full-time basis.
Manager, Retail Strategy & Analytics:
About The Team
The Retail Strategy team is a world-class community of analysts who work in a collaborative environment that leverages a variety of strategic and technical skillsets to help drive CarMax’s $20B retail sales business. CarMax’s retail business is undergoing an exciting eCommerce & omnichannel transformation which is helping us extend our market leadership while positioning us for future growth. The Retail Strategy team is at the center of this transformation and is focused on driving a cohesive end to end omni channel experience as customers shop on our website, with our contact center, and in our stores.
Our team tackles this work while ensuring we are a great representation of CarMax’s 4 core values:
Do the Right Thing: We prioritize maintaining the culture of integrity which has set CarMax apart in the used car industry, and promote a respectful and inclusive environment at work
Put People First: We’re focused on nurturing associate development and on maintaining a healthy work culture, while also making sure our customers are offered a great experience
Win Together: Teamwork is essential to what we do; we regularly learn from each other and draw on each other’s expertise and perspectives
Go for Greatness: We continually improve our abilities and the products that we support, to reinforce CarMax’s position as the industry leader
About The Role
Buying a car is a major, exciting purchase for customers which involves many steps & considerations from researching vehicles online, to understanding financing, to ultimately buying that perfect car – Each year, millions of customers come to CarMax searching for their perfect car. The Retail Strategy team leverages data, analytics, and strategy to help ensure customers receive a great experience today while driving CarMax’s eCommerce & omnichannel transformation.
There are several sub-teams on Retail Strategy who focus on the different parts of the retail shopping journey. As a Manager in Retail Strategy, you will work with business partners in our Product, Technology and Operations departments to help drive the retail business forward on a team focused on one of these areas:
- Web Strategy – Works to analyze, understand, and inform priorities to optimize customers’ upper funnel search & finance experiences on CarMax’s digital properties
- Product Strategy – Works to build & enhance online progression steps that allow customers to complete as much of the car buying process online as desired
- Customer Experience Center (CEC) Strategy – Works to ensure CarMax’s contact center provides exceptional service to customers needing assistance via phone, text or chat while shopping remotely for a vehicle
- Sales Strategy – Works to ensure the in-store shopping experience for all customers is exceptional, regardless of they completed steps of the buying process online
- Business Operations Strategy – Works to enable a fast & easy process for customers in store when they are ready to transact
What You Will Do – Essential Responsibilities
- Be a thought leader who helps set the strategic direction for business partners in Product, Technology and Operations
- Partner across the business to ensure the strategy of all teams you support ladders to CarMax’s overall retail vision
- Develop & enhance analytical tools, such as data sets, models, reports, and dashboards, utilizing them to monitor performance and drive ongoing performance
- Generate value-creating ideas and work with business partners to prioritize and activate against these ideas
- Design & analyze tests to evaluate the effectiveness of changes to our products and operations
Qualifications and Requirements
Ability to consistently deliver at a high level on the responsibilities listed above. Requirements listed below are representative of the knowledge and skills required:
- A track record of excellent problem solving, strategic thinking, and quantitative/qualitative analysis
- Experience conducting large scale data analysis to support conclusions, and a willingness to gain proficiency in data analysis tools such as SQL, or Tableau
- Ability to apply business and technical knowledge to solve complex problems, produce results, and make recommendations
- Ability to communicate complex topics to people with varying backgrounds and levels of technical familiarity
- Willingness and enthusiasm to collaborate with a team of passionate analysts and business partners who are regularly shaping strategy at a big-picture and a detailed level
- Four or more years of experience in an analytical or strategic role
- Four-year undergraduate degree with strong academic performance
About CarMax
CarMax disrupted the auto industry by delivering the honest, transparent and high-integrity experience customers want and deserve. This innovative thinking around the way cars are bought and sold has helped us become the nation’s largest retailer of used cars, with over 200 locations nationwide.
Our amazing team of more than 25,000 associates work together to deliver iconic customer experiences. Along the way, we help every associate grow their career and achieve their best, at work and in their community. We are recognized for our commitment to training and diversity and are one of the FORTUNE 100 Best Companies to Work For®.
Our Commitment to Diversity and Inclusion:
CarMax is committed to bringing together people from different backgrounds and perspectives, providing employees with a safe, welcoming, and inclusive work environment.
CarMax is an equal opportunity employer, and all qualified candidates will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, gender expression, genetic information, national origin, protected veteran status, disability status, and any other characteristics protected by law.
Upon an applicant’s request, CarMax will consider reasonable accommodation to complete the CarMax Job Application.
CarMax
CarMax, the way your career should be!
Work Location and Arrangement: Work location is flexible if within 100 miles of the Richmond, VA Technology Innovation Center, Dallas Technology Hub or Atlanta, GA CarMax Auto Finance Office if approved by the Company.
8116 – Midtown Office – 2220 W. Broad Street, Richmond, Virginia, 23220
Work Authorization: Applicants must be currently authorized to work in the United States on a full-time basis.
Manager, Retail Strategy & Analytics:
About The Team
The Retail Strategy team is a world-class community of analysts who work in a collaborative environment that leverages a variety of strategic and technical skillsets to help drive CarMax’s $20B retail sales business. CarMax’s retail business is undergoing an exciting eCommerce & omnichannel transformation which is helping us extend our market leadership while positioning us for future growth. The Retail Strategy team is at the center of this transformation and is focused on driving a cohesive end to end omni channel experience as customers shop on our website, with our contact center, and in our stores.
Our team tackles this work while ensuring we are a great representation of CarMax’s 4 core values:
Do the Right Thing: We prioritize maintaining the culture of integrity which has set CarMax apart in the used car industry, and promote a respectful and inclusive environment at work
Put People First: We’re focused on nurturing associate development and on maintaining a healthy work culture, while also making sure our customers are offered a great experience
Win Together: Teamwork is essential to what we do; we regularly learn from each other and draw on each other’s expertise and perspectives
Go for Greatness: We continually improve our abilities and the products that we support, to reinforce CarMax’s position as the industry leader
About The Role
Buying a car is a major, exciting purchase for customers which involves many steps & considerations from researching vehicles online, to understanding financing, to ultimately buying that perfect car – Each year, millions of customers come to CarMax searching for their perfect car. The Retail Strategy team leverages data, analytics, and strategy to help ensure customers receive a great experience today while driving CarMax’s eCommerce & omnichannel transformation.
There are several sub-teams on Retail Strategy who focus on the different parts of the retail shopping journey. As a Manager in Retail Strategy, you will work with business partners in our Product, Technology and Operations departments to help drive the retail business forward on a team focused on one of these areas:
- Web Strategy – Works to analyze, understand, and inform priorities to optimize customers’ upper funnel search & finance experiences on CarMax’s digital properties
- Product Strategy – Works to build & enhance online progression steps that allow customers to complete as much of the car buying process online as desired
- Customer Experience Center (CEC) Strategy – Works to ensure CarMax’s contact center provides exceptional service to customers needing assistance via phone, text or chat while shopping remotely for a vehicle
- Sales Strategy – Works to ensure the in-store shopping experience for all customers is exceptional, regardless of they completed steps of the buying process online
- Business Operations Strategy – Works to enable a fast & easy process for customers in store when they are ready to transact
What You Will Do – Essential Responsibilities
- Be a thought leader who helps set the strategic direction for business partners in Product, Technology and Operations
- Partner across the business to ensure the strategy of all teams you support ladders to CarMax’s overall retail vision
- Develop & enhance analytical tools, such as data sets, models, reports, and dashboards, utilizing them to monitor performance and drive ongoing performance
- Generate value-creating ideas and work with business partners to prioritize and activate against these ideas
- Design & analyze tests to evaluate the effectiveness of changes to our products and operations
Qualifications and Requirements
Ability to consistently deliver at a high level on the responsibilities listed above. Requirements listed below are representative of the knowledge and skills required:
- A track record of excellent problem solving, strategic thinking, and quantitative/qualitative analysis
- Experience conducting large scale data analysis to support conclusions, and a willingness to gain proficiency in data analysis tools such as SQL, or Tableau
- Ability to apply business and technical knowledge to solve complex problems, produce results, and make recommendations
- Ability to communicate complex topics to people with varying backgrounds and levels of technical familiarity
- Willingness and enthusiasm to collaborate with a team of passionate analysts and business partners who are regularly shaping strategy at a big-picture and a detailed level
- Four or more years of experience in an analytical or strategic role
- Four-year undergraduate degree with strong academic performance
About CarMax
CarMax disrupted the auto industry by delivering the honest, transparent and high-integrity experience customers want and deserve. This innovative thinking around the way cars are bought and sold has helped us become the nation’s largest retailer of used cars, with over 200 locations nationwide.
Our amazing team of more than 25,000 associates work together to deliver iconic customer experiences. Along the way, we help every associate grow their career and achieve their best, at work and in their community. We are recognized for our commitment to training and diversity and are one of the FORTUNE 100 Best Companies to Work For®.
Our Commitment to Diversity and Inclusion:
CarMax is committed to bringing together people from different backgrounds and perspectives, providing employees with a safe, welcoming, and inclusive work environment.
CarMax is an equal opportunity employer, and all qualified candidates will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, gender expression, genetic information, national origin, protected veteran status, disability status, and any other characteristics protected by law.
Upon an applicant’s request, CarMax will consider reasonable accommodation to complete the CarMax Job Application.
CarMax
CarMax, the way your career should be!
Work Location and Arrangement: Work location is flexible if within 100 miles of the Richmond, VA Technology Innovation Center, Dallas Technology Hub or Atlanta, GA CarMax Auto Finance Office if approved by the Company.
8116 – Midtown Office – 2220 W. Broad Street, Richmond, Virginia, 23220
Work Authorization: Applicants must be currently authorized to work in the United States on a full-time basis.
Manager, Retail Strategy & Analytics:
About The Team
The Retail Strategy team is a world-class community of analysts who work in a collaborative environment that leverages a variety of strategic and technical skillsets to help drive CarMax’s $20B retail sales business. CarMax’s retail business is undergoing an exciting eCommerce & omnichannel transformation which is helping us extend our market leadership while positioning us for future growth. The Retail Strategy team is at the center of this transformation and is focused on driving a cohesive end to end omni channel experience as customers shop on our website, with our contact center, and in our stores.
Our team tackles this work while ensuring we are a great representation of CarMax’s 4 core values:
Do the Right Thing: We prioritize maintaining the culture of integrity which has set CarMax apart in the used car industry, and promote a respectful and inclusive environment at work
Put People First: We’re focused on nurturing associate development and on maintaining a healthy work culture, while also making sure our customers are offered a great experience
Win Together: Teamwork is essential to what we do; we regularly learn from each other and draw on each other’s expertise and perspectives
Go for Greatness: We continually improve our abilities and the products that we support, to reinforce CarMax’s position as the industry leader
About The Role
Buying a car is a major, exciting purchase for customers which involves many steps & considerations from researching vehicles online, to understanding financing, to ultimately buying that perfect car – Each year, millions of customers come to CarMax searching for their perfect car. The Retail Strategy team leverages data, analytics, and strategy to help ensure customers receive a great experience today while driving CarMax’s eCommerce & omnichannel transformation.
There are several sub-teams on Retail Strategy who focus on the different parts of the retail shopping journey. As a Manager in Retail Strategy, you will work with business partners in our Product, Technology and Operations departments to help drive the retail business forward on a team focused on one of these areas:
- Web Strategy – Works to analyze, understand, and inform priorities to optimize customers’ upper funnel search & finance experiences on CarMax’s digital properties
- Product Strategy – Works to build & enhance online progression steps that allow customers to complete as much of the car buying process online as desired
- Customer Experience Center (CEC) Strategy – Works to ensure CarMax’s contact center provides exceptional service to customers needing assistance via phone, text or chat while shopping remotely for a vehicle
- Sales Strategy – Works to ensure the in-store shopping experience for all customers is exceptional, regardless of they completed steps of the buying process online
- Business Operations Strategy – Works to enable a fast & easy process for customers in store when they are ready to transact
What You Will Do – Essential Responsibilities
- Be a thought leader who helps set the strategic direction for business partners in Product, Technology and Operations
- Partner across the business to ensure the strategy of all teams you support ladders to CarMax’s overall retail vision
- Develop & enhance analytical tools, such as data sets, models, reports, and dashboards, utilizing them to monitor performance and drive ongoing performance
- Generate value-creating ideas and work with business partners to prioritize and activate against these ideas
- Design & analyze tests to evaluate the effectiveness of changes to our products and operations
Qualifications and Requirements
Ability to consistently deliver at a high level on the responsibilities listed above. Requirements listed below are representative of the knowledge and skills required:
- A track record of excellent problem solving, strategic thinking, and quantitative/qualitative analysis
- Experience conducting large scale data analysis to support conclusions, and a willingness to gain proficiency in data analysis tools such as SQL, or Tableau
- Ability to apply business and technical knowledge to solve complex problems, produce results, and make recommendations
- Ability to communicate complex topics to people with varying backgrounds and levels of technical familiarity
- Willingness and enthusiasm to collaborate with a team of passionate analysts and business partners who are regularly shaping strategy at a big-picture and a detailed level
- Four or more years of experience in an analytical or strategic role
- Four-year undergraduate degree with strong academic performance
About CarMax
CarMax disrupted the auto industry by delivering the honest, transparent and high-integrity experience customers want and deserve. This innovative thinking around the way cars are bought and sold has helped us become the nation’s largest retailer of used cars, with over 200 locations nationwide.
Our amazing team of more than 25,000 associates work together to deliver iconic customer experiences. Along the way, we help every associate grow their career and achieve their best, at work and in their community. We are recognized for our commitment to training and diversity and are one of the FORTUNE 100 Best Companies to Work For®.
Our Commitment to Diversity and Inclusion:
CarMax is committed to bringing together people from different backgrounds and perspectives, providing employees with a safe, welcoming, and inclusive work environment.
CarMax is an equal opportunity employer, and all qualified candidates will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, gender expression, genetic information, national origin, protected veteran status, disability status, and any other characteristics protected by law.
Upon an applicant’s request, CarMax will consider reasonable accommodation to complete the CarMax Job Application.
CarMax
CarMax, the way your career should be!
Work Location and Arrangement: Work location is flexible if within 100 miles of the Richmond, VA Technology Innovation Center, Dallas Technology Hub or Atlanta, GA CarMax Auto Finance Office if approved by the Company.
8116 – Midtown Office – 2220 W. Broad Street, Richmond, Virginia, 23220
Work Authorization: Applicants must be currently authorized to work in the United States on a full-time basis.
Manager, Retail Strategy & Analytics:
About The Team
The Retail Strategy team is a world-class community of analysts who work in a collaborative environment that leverages a variety of strategic and technical skillsets to help drive CarMax’s $20B retail sales business. CarMax’s retail business is undergoing an exciting eCommerce & omnichannel transformation which is helping us extend our market leadership while positioning us for future growth. The Retail Strategy team is at the center of this transformation and is focused on driving a cohesive end to end omni channel experience as customers shop on our website, with our contact center, and in our stores.
Our team tackles this work while ensuring we are a great representation of CarMax’s 4 core values:
Do the Right Thing: We prioritize maintaining the culture of integrity which has set CarMax apart in the used car industry, and promote a respectful and inclusive environment at work
Put People First: We’re focused on nurturing associate development and on maintaining a healthy work culture, while also making sure our customers are offered a great experience
Win Together: Teamwork is essential to what we do; we regularly learn from each other and draw on each other’s expertise and perspectives
Go for Greatness: We continually improve our abilities and the products that we support, to reinforce CarMax’s position as the industry leader
About The Role
Buying a car is a major, exciting purchase for customers which involves many steps & considerations from researching vehicles online, to understanding financing, to ultimately buying that perfect car – Each year, millions of customers come to CarMax searching for their perfect car. The Retail Strategy team leverages data, analytics, and strategy to help ensure customers receive a great experience today while driving CarMax’s eCommerce & omnichannel transformation.
There are several sub-teams on Retail Strategy who focus on the different parts of the retail shopping journey. As a Manager in Retail Strategy, you will work with business partners in our Product, Technology and Operations departments to help drive the retail business forward on a team focused on one of these areas:
- Web Strategy – Works to analyze, understand, and inform priorities to optimize customers’ upper funnel search & finance experiences on CarMax’s digital properties
- Product Strategy – Works to build & enhance online progression steps that allow customers to complete as much of the car buying process online as desired
- Customer Experience Center (CEC) Strategy – Works to ensure CarMax’s contact center provides exceptional service to customers needing assistance via phone, text or chat while shopping remotely for a vehicle
- Sales Strategy – Works to ensure the in-store shopping experience for all customers is exceptional, regardless of they completed steps of the buying process online
- Business Operations Strategy – Works to enable a fast & easy process for customers in store when they are ready to transact
What You Will Do – Essential Responsibilities
- Be a thought leader who helps set the strategic direction for business partners in Product, Technology and Operations
- Partner across the business to ensure the strategy of all teams you support ladders to CarMax’s overall retail vision
- Develop & enhance analytical tools, such as data sets, models, reports, and dashboards, utilizing them to monitor performance and drive ongoing performance
- Generate value-creating ideas and work with business partners to prioritize and activate against these ideas
- Design & analyze tests to evaluate the effectiveness of changes to our products and operations
Qualifications and Requirements
Ability to consistently deliver at a high level on the responsibilities listed above. Requirements listed below are representative of the knowledge and skills required:
- A track record of excellent problem solving, strategic thinking, and quantitative/qualitative analysis
- Experience conducting large scale data analysis to support conclusions, and a willingness to gain proficiency in data analysis tools such as SQL, or Tableau
- Ability to apply business and technical knowledge to solve complex problems, produce results, and make recommendations
- Ability to communicate complex topics to people with varying backgrounds and levels of technical familiarity
- Willingness and enthusiasm to collaborate with a team of passionate analysts and business partners who are regularly shaping strategy at a big-picture and a detailed level
- Four or more years of experience in an analytical or strategic role
- Four-year undergraduate degree with strong academic performance
About CarMax
CarMax disrupted the auto industry by delivering the honest, transparent and high-integrity experience customers want and deserve. This innovative thinking around the way cars are bought and sold has helped us become the nation’s largest retailer of used cars, with over 200 locations nationwide.
Our amazing team of more than 25,000 associates work together to deliver iconic customer experiences. Along the way, we help every associate grow their career and achieve their best, at work and in their community. We are recognized for our commitment to training and diversity and are one of the FORTUNE 100 Best Companies to Work For®.
Our Commitment to Diversity and Inclusion:
CarMax is committed to bringing together people from different backgrounds and perspectives, providing employees with a safe, welcoming, and inclusive work environment.
CarMax is an equal opportunity employer, and all qualified candidates will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, gender expression, genetic information, national origin, protected veteran status, disability status, and any other characteristics protected by law.
Upon an applicant’s request, CarMax will consider reasonable accommodation to complete the CarMax Job Application.
CarMax
Job Title: Senior Product Manager
Duration: 12+ Months contract (Can go up to 24 Months)
Location: Plano, TX– (Hybrid 1 Day in a week) – Need onsite Day 1
Bachelor’s Degree in Computer Science, Engineering, Math or other relevant technology degrees or equivalent through a combination of education and/or technology experience or High School diploma or GED and 12 years of progressively responsible experience 8 years of Technology experience and proficiency 8 years of experience leading large, complex/critical technology projects 8 years of experience influencing strategy for large organizations 4 years of experience in the domain (Treasury Management, Commercial Deposits, Commercial Payments), preferably at a Tier 1 financial institution and good understanding of the products and services in this space, especially from a customer interaction perspective.
- Experience with Digital Transformation / Platform Modernization efforts, developing new Digital Channels and reimagining the Customer experience in the Commercial Banking space is strongly preferred. Knowledge of Salesforce is a plus. Outstanding communication skills, including demonstrated experience working with senior Product, Operations, Client Service & Delivery partners, Technology & Shared functions peers will be essential to success.
InfoVision Inc.
Responsibilities
- Discuss training plans with internal customers to build custom courses to suit their needs.
- Maintain records of training activities, participant progress, and program effectiveness.
- Develop programs and processes that provide a service to industry, business, students, and/or other external/internal clients.
- Serve as technical assistant or point of contact with customer until ‘go live’ date and hand-off to support.
- Update course documentation as needed to ensure timeliness and relevance.
- Has a mix of being a technical instructor and a solution architect.
- Coordination of training schedules to ensure the most efficient use of resources.
- Work in tandem with peers in technical training to develop best in class training department across all areas of training.
- Responsible for lectures, demonstration, discussion, and related instructional delivery methods.
- Deliver standard and customized training based on field needs and the delivery of new product and technology training in support of field readiness.
- Help to create, test, and review new and existing courseware.
- Build relationships with product development teams to understand roadmaps and plan for content updates or new training offerings.
- Keep informed of and maintain proficiency with all company products.
- Coordinate logistics for instruction events, including scheduling classes reserving classrooms, travel arrangements and preparing workstations.
- Corresponding with Global coworkers.
Qualifications
- Bachelors in business, business administration, computer science, engineering, or equivalent
- experience.
- MEWP and Telehandler experience and knowledge.
- Experience with basic computer programs.
- A leader and collaborator with strict attention to detail.
- Comfortable making decisions and suggesting problem solving measures.
- Demonstrated skill at time management.
- ANSI A92.22, A92.24, and B56.6; CSA B354.7, B354.8
- Must have electrical, hydraulic, and mechanical understanding, experience and knowledge.
Randstad USA
In this role, as a Channel Sales Development Manager, your main objective will be to build and progress the 6WIND partner ecosystem across all regions of North America (including Canada).
Your mission
The primary focus will be the development of channel business, including :
– Recruitment of partners, multi level contacts and understanding of partner’s GTM process, creation of opportunities funnel and execution in collaboration with our North America sales teams.
Primary Responsibilities include:
· Thorough understanding of the company’s products, software, and services. Able to communicate the strengths of the company’s offerings relative to competition, and overcome objections.
· Effectively sells the company’s offerings by building strategic relationships with partner decision makers; aligning partner and company processes; and promoting company programs and offerings.
· Develops strategic plans with the partner to grow the size of the business and the company’s share.
· Partners effectively with others in the account to ensure coordinated efficient account management.
· Ability to motivate partner’s sales force.
· Team spirit.
Required Skills and Qualifications:
· Bachelors Degree and MBA preferred
· At least 5+years’ industry experience and demonstrable track record of quota over achievement
· Experience working in software enterprise organizations, channel or partner ecosystem
· A track record of executing business via local partners and larger ones, especially GSIs and other good US and Canada players
· Ability to understand who would be meaningful to 6WIND as reseller, integrators, MSPs
· Knowledge of the Service Providers vertical would be a plus.
· Has a high level of commitment to relationship building.
· Gets the Alliance partners they oversee acting as a multiplier business
· Be able to work with the Regional sales managers to articulate when to engage a channel or alliance partner and emphasize the value they can bring
· Business Reviews with the ability to organize, present, leverage internal teams
· Extremely organized, excellent time management skills
· Forecasting, planning and reporting skills in relation to partner and alliance deals; influences partner on funnel creation and management
· Technical prowess and curiosity to know enough of the technical solutions of 6WIND / Networking
· Self-starter: is comfortable working both independently as well as within an organization to achieve goals
6WIND